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Unable to view an artist's profile page sidways//horizontally on android screen

Unable to view an artist's profile page sidways//horizontally on android screen

Hi everyone, I've been a Spotify Premium listener for 5 years and currently utilize Spotify on an Android/LG X Power Smartphone device. Anyways Ive always preferred viewing Spotify on my phone screen holding it sideways/horizontally for the wideview screen. All along if I wanted to enter in an artist's name so I can view their profile page or discography, I would have no problem entering in their name holding the phone sideways/ horizontally, however as of the other day, I suddenly noticed now when I enter in an artist's name to bring me to their profile page holding the phone sideways, the screen just stays blank/blacked out as if its stuck in the middle of changing screens, and the only way now Im able to get the screen to appear is by turning the phone around vertically from horizontal. Its just very annoying and honestly I dont know why Spotify has implemented this change, some people like myself prefer viewing Spotify the wideview screen/sideways/horizontally...It just wasnt necessary to take away this option and I would appreciate knowing if anybody else is experiencing this too? Also I'd appreciate knowing how I can get Spotify to fix this? Im just not certain right now if Im just experiencing this or if this is the situation with everyone else too. Yes,  Ive also already have uninstalled the Spotify app and then reinstall it and still am experiencing the same issue. Any feedback would be greatly appreciated...

 

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1 Reply

Hey @Beltane575xx,

 

Thanks for bringing this up in the Community! 

 

Could you try doing a clean reinstall? After that you can try viewing the artist page again horizontally and tell us if anything has changed.

 

Keep us posted!

PetyaModerator
 
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