Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unlimited

Solved!
Go to solution

Unlimited

Avatar of julie2905
Casual Listener
2014-10-29 06:58 AM

Hi, I have unlimited on my laptop and now using a tablet< i have adds.      Why am I paying $6.99 month.

 

Am I doing something wrong here?

 

 

 

 

0 Likes
Reply

Accepted Solutions
Marked as solution

Avatar of JoeThomas
Community Legend
2014-10-29 08:07 AM

Hey!

 

As Michael said, Unlimited isn't supported by Spotify anymore, but if for some sort of mind-boggling reason you do have it, this is normal, as unlimited users only get ad-free Spotify on PC.

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

View solution in original post

3 Replies

Avatar of MichaelW
Community Legend
2014-10-29 07:36 AM
Hi there,
Welcome at the Spotify Community!

I don't know that exactly as Unlimited isn't supported by Spotify anymore.
I think the best thing you can do is to go to your account, and check what your 'invoices' say about this.

Account: https://spotify.com/account/overview

0 Likes
Marked as solution

Avatar of JoeThomas
Community Legend
2014-10-29 08:07 AM

Hey!

 

As Michael said, Unlimited isn't supported by Spotify anymore, but if for some sort of mind-boggling reason you do have it, this is normal, as unlimited users only get ad-free Spotify on PC.

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

Avatar of Daniel
Community Legend
2014-10-29 11:14 AM

Please see the thread Subscription Comparison Chart for a comparison of the different subscription levels Spotify offer.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more