Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

View local files album art on the mobile app

Solved!

View local files album art on the mobile app

Device

 Samsung Galaxy


My Question or Issue

Hi, I have some mp3 in the Spotify Windows client local files playlist.
With the android mobile app I can change volume, skip songs, play/pause.
But I can't see Album Artwork that I've previously added to the mp3s.
I presume this is the normal behavior, I mean the artworks aren't transmitted from the windows client to the android client, right? no way to see images then?

Reply

Accepted Solutions
Marked as solution

Hi there @antipro

 

Thanks for reaching out about this here in the Community. 

 

We can confirm that currently, using the sync feature it doesn't transfer the artwork you've previously added. However, we're looking into different ways of improving playing local files with Spotify on mobile devices so this might change in the future.

 

We appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team. 

 

If you need help with anything else, just let us know. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

View solution in original post

2 Replies

hey, did you understand? or are you struggling?

Marked as solution

Hi there @antipro

 

Thanks for reaching out about this here in the Community. 

 

We can confirm that currently, using the sync feature it doesn't transfer the artwork you've previously added. However, we're looking into different ways of improving playing local files with Spotify on mobile devices so this might change in the future.

 

We appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team. 

 

If you need help with anything else, just let us know. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts