Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Volume fluctuation during track

Solved!

Volume fluctuation during track

Plan

Premium

Country

 Germany

Device

LG G5

Operating System

Android 7.0

 

My Question or Issue

 This morning when I started playing spotify on my phone I noticed that the volume was going from loud to soft very quickly within tracks. I tried a few songs by different artists and all behaved the same. Does anyone else have this issue or have potential solutions? Thank you! 

 

Wayne

Reply

Accepted Solutions
Marked as solution

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

View solution in original post

3 Replies
Marked as solution

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

I believe this worked. Hopefully it lasts. Thank you so much!

Really happy that I helped! 🎉

If you still need help don't hesitate to come back and ask!

 

https://open.spotify.com/track/40wFAseXr2d6XhCm0Il5R7

Suggested posts