Waze Notification won't dismiss

[jeanvallon4455]

Plan

Premium

Country

France 

Device

Xiaomi mi9

Operating System

Android Pie

My Question or Issue

Hello, I have a constant notification for Waze in my Android and I can't even dismiss, just like there's some kind of foreground service running.. also I keep getting Waze announcements at the top of the app even if I DON'T have the Waze app. What is going on are you getting paid by Waze for this ? If I keep getting Waze ads I'm afraid I'll stop paying for a premium Spotify account.

 Best regards, Jack.

[Katerina]

Hey there @jeanvallon4455,

Thanks for posting about this and welcome to the Community!

Our tech teams are currently aware and looking into this.

If you're seeing the Waze pop-up notification, we'd first recommend first trying a clean reinstallation of the app following the steps here.

If that doesn't do the trick and you're still seeing the pop-up, we'd suggest adding your +VOTE and requested details in a comment in this Ongoing Issue thread.

We'll make sure to pass on any updates we have there so keep an eye out in that thread.

Hope this helps! If you have any questions, don't hesitate to let us know and we'll be happy to lend a hand.

Have a lovely day 🙂