Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

What is this screen?

What is this screen?

Plan

 

 

Premium

 

USA

 

Device

LG V30 +

Operating System

Android Oreo

 

My Question or Issue

This is what I see while i'm listening. It doesn't show the screen with the album covers. Started happening out of nowhere.

Screenshot_2018-07-19-13-17-18.png
Reply
5 Replies

Hey @Schlomn22, welcome to the Community.

 

Hope you are doing great!

 

At Spotify, we're often testing possible improvements and new features. This means you might see something on the app your friend doesn't, or get a brand new feature for only a temporary period.

 

Things we might test could include the next generation of security protection, or new ways to listen. It's also a way for us to introduce new features, and fine-tune the app to be compatible with specific devices.

It's a security measure while driving ๐Ÿ™‚

 

Thanks!

Anyway to change it if I'm not driving? I could be using bluetooth on other
devices.

Hey @Schlomn22, it should notice that you are not connecting to another bluetooth device not your car ๐Ÿ™‚

Maybe you should try a clean reinstall, just follow the steps here.

Let me know how it goes

This is NOT an improvement! It is NOT better for saftey! It now takes more clicks and more time away from the road to do simple things like add the song to a playlist or even find it in the playlist its currently playing with. PLEASE take it away or at least allow users to turn it off. I will take my buisness else where if this is fully implimented without the option to turn it off. 

Did that. Now my account is not coming up premium?

Suggested posts