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Mynamejeff2 · 2017-05-03

Even after hitting then try again button nothing happens. I restarted my phone and cleared all data but the app. Still failed. Any ideas what might be wrong?

MattSuda · 2017-05-03

This is currently being investigated.

https://twitter.com/SpotifyStatus/status/859804821871890433

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View solution in original post

MattSuda · 2017-05-03

This is currently being investigated.

https://twitter.com/SpotifyStatus/status/859804821871890433

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

MattSuda · 2017-05-03

This has been fixed. Should be working now

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

vearls6 · 2017-05-04

I am having the same issue. I am using a LG G4 on Android 6.0 spotify version 8.4.0.539 arm V7. I have re-installed the app, restarted the phone, and removed the ability for the app to use the power save functions. This issue still remains. Please advise.

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