When i click a song to listen , i can listen song only 1 second

[user-removed]

When i click a song to listen , i can listen song only 1 second. And songs stop suddenly.

[Nico]

Hey @user-removed! Welcome to the Spotify Community. ^^

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks! ^^

Peace

[user-removed]

Yes i've tried reisntalling . but the problem didn't fix.

[Nico]

@user-removed

It would be great if you could give us these details:

1. Exact Device (e.g. Samsung Galaxy 4)

2. Exact operating system (e.g. 4.4.2)

3. Spotify app version installed (2.0.0)

4.About how many playlists do you have?

Thanks!

Peace

[user-removed]

1---General Mobile Dicovery 2+
2---4.4.2
3---5.1.0.849
4---6 playlists

[Nico]

@user-removed

I've escalated your issue to the support.

I will reply on this thread with help soon. ^^

Peace

[user-removed]

I'm waiting for your helpings impatiently.

[user-removed]

I fixed the problem. That was a hardware problem.Thanks for your helping.

[Nico]

You're welcome! ^^

Peace