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Why I still can't get Spotify premium indevidual after buying

Why I still can't get Spotify premium indevidual after buying

i just bought premium few minutes ago (now it's 10.35 PM, 2/18/2025, Vietnam) but I did get it. i have tried to log out and sign in a again many times but it's doesn't work
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1 Reply

Hi there, and welcome to the Community!

 

Have you checked your subscription status? To do so: 


- Go to Spotify Account Overview and see if your account shows as Premium or Free.

 

If it says Premium, check if you used the right account and log in using the correct credentials. Sometimes, people accidentally purchase Premium on a different Spotify account (e.g., using an email instead of a Facebook-linked account). 

 

If it says Free, confirm the payment went through by checking your bank statement to see if the payment was processed.

Let me know if any of these help or if you need more troubleshooting!

BittencourtSpotify Star
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