Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I've always used the android app version and recently I've had no artist bio information for any artist in my library. Also no concert information. This is an ongoing issue even after deleting my cache and uninstalling and reinstalling the app from the play store. Are there any hidden features that would keep the info hidden? Or is this the future of Spotify?
Free account
Same problem on both of my phones. ZTE MaxPro and Samsung Note 5
Hey @Animaleyes.
Try touching the artist name, or picture to see more info about them. The bio should open in a new screen along with more info for each artist.
I hope this helps.
Hey @Animaleyes.
Thanks for getting back to us.
That sounds odd. Does the issue persist with every Artist? Also, do you have the same trouble seeing Artist bios if you log out and back in a few times?
Let us know how it goes.
We understand!
Just to confirm, is this happening to a specific artist, or any artist page you go to?
Also, could you send us your exact Spotify version?
Keep us posted.
Version 8.4.66.733
Every single artist that I follow has no bio information or concert info. Just a subscriber count, and a list of songs.
Version 8.4.66.733
Every single artist that I follow has no bio information or concert info. Just a subscriber count, and a list of songs.
Haven't heard back from anyone
Hey @Animaleyes.
Sorry for the delay.
I've tested this with a couple of accounts, and as you said, the Bio and other information about the artist can't be accessed on mobile while using Spotify Free.
However, using the desktop app, you can access all this info without any trouble.
Let us know if you have any other questions.
I haven't ever paid for a subscription. Wouldn't it be appropriate to let us know with some kind of notice?
This is not a good thing. This is a major change in service that should have been announced. Others report no change in service and still have the same features.
Otherwise, an update. I so badly want my profile bio information back and was willing to pay for it. No, premium does not give one access to artist info or concerts in the area, I found out the hard way.
I don't want to carry my laptop around so I can use their desktop app.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…