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Why do songs stop in the middle and skip to next song or just keep restarting in the middle?

Why do songs stop in the middle and skip to next song or just keep restarting in the middle?

Why do songs stop in the middle and skip to next song or just keep restarting in the middle of the song?

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6 Replies

Hello @user-removed , could you please give us some more information about your issue?

 

For example:

- When does this happen?

- Does this happen on every playlist, or just a few?

- Are you sure your account is secure? (here you can read more about on how to secure your account)

 

Keep us posted, we're happy to help! 🙂

These issues happen during normal playback. 

 

I don't know if they happen in every playlist or some or just one. I only registered yesterday.

 

Yes, the account is secure.

Hey EricBrian!

Thanks for your reply.

 

I researched this a bit, and it turns out that a re-installation or a cache clearance should do the trick.

Here you can find more about reinstalling Spotify, but first try this:

 

To clear your cache in Windows:

 

Spoiler

- Close Spotify completely

- Create an backup of your Storage file, located here: C:\Users\USERNAME\AppData\Local\Spotify

You can create an backup by renaming the 'Storage' file to 'StorageBackup'.

This needs to be deleted if everything works fine after these steps.

- Open Spotify

 

Hope this will help fixing your problem!

How is that going to help me? This is on my Android device!

Well, I never thought of that! Sorry!

Did you try to reinstall the Spotify app?
If you did, can you give me the following information?:
- App version (check for updates in the Play Store!)
- Android version (check for updates in Settings > System > Update)
- Which device are you using?

Keep us posted!

Sadly, this still isn't fixed on my Pixel 4.

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