Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why does my saved songs keeps getting deleted and not downloaded?

Why does my saved songs keeps getting deleted and not downloaded?

Hello, I just subscribed to spotify premium recently, when I logged in, all of my downloaded songs got deleted, then I saved new songs again but can't download it. 

Then after that,I logged out then logged back in, my old songs were restored and I kept adding more songs.  But when I restarted the app, my old songs got deleted and were replaced by new songs that I recenlty downloaded, also I can't download it again.

 

How would I fix this problem?

 

 

Reply
0 Replies

Suggested posts