Won't play songs that I select

[Melpers]

Whenever I search a new song and tap on it to play my spotify says that I can't play the song. This also occurs when I shuffle a Playlist that I haven't listened to before. It oppears to only happen when I am trying to listen to something for the first time. I've tried playing around with the different settings but nothing has changed. Also it doesn't matter if I'm on WiFi or not. The problem still persists.

This first picture is the result from trying to shuffle a new Playlist.

The second picture is the result of trying to play a new song.

I have a Samsung Galaxy s7edge running on android 6.0.1

[Algee · Accepted solution]

Hi there,

You can try to reinstall the app and see if this fixes the issue.