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always offline

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always offline

T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help
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Problem was solved by not signing in through facebook.

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Please read the guide linked below for details on the most common issues and how to fix them. One of the sections ois regarding T-Mobile and APN Settings; try adjusting your IPv6 to IPv4 as detailed and see if this works.

[GUIDE] How to fix common issues for Spotify on Android


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Problem was solved by not signing in through facebook.

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