Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
0x8EFABE4E
Newbie
55456 Views
68 replies
25 likes

55456 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
Sumit_Ghosh
Casual Listener
27806 Views
5 replies
0 likes

27806 Views
5 replies
0 likes

Volume changes automatically on LG G5

Dear community,I'm using Spotify for years now in the Premium version, but never had this issue before.When I'm playing music on my LG G5 via Spotify, the music is at a normal volume level, but after some seconds it becomes more quiet, as if I would ...

Theasdfman
Newbie
Dear community, I'm using Spotify for years now in the Premium version, but never had this issue before. When I'm playing music on my LG G5 via Spotify, the music is at a normal volume level, but...
2016-11-17 1:33:12 AM
2017-09-02 6:08:37 PM
Roelo1
Newbie
741 Views
2 replies
1 likes

741 Views
2 replies
1 likes

Spotify's Volume is Too Low on Android; all other music apps are fine.

I've been having a problem recently with Spotify's output volume being too low. Here's what I've done so far.Cleared Android's cache partition.Uninstalled/reinstalled the Spotify App.Performed a factory reset of my device.My current Android version i...

chrmicklus
Newbie
I've been having a problem recently with Spotify's output volume being too low. Here's what I've done so far. Cleared Android's cache partition. Uninstalled/reinstalled the Spotify App. Performe...
2017-09-02 1:24:16 PM
210 Views
0 replies
0 likes

210 Views
0 replies
0 likes

Music stops without reason

When I'm using Spotify in my Android cell it just stops the music for no reason. I need to press play again, but it stops again. Apparently there is no patternfor this, because some times it runs for ours without stopping, and sometimes stops every m...

Rjobel
Newbie
When I'm using Spotify in my Android cell it just stops the music for no reason. I need to press play again, but it stops again. Apparently there is no patternfor this, because some times it runs for...
2017-08-31 1:09:03 AM
2017-09-02 12:56:39 PM
boubek
Casual Listener
688 Views
4 replies
1 likes

688 Views
4 replies
1 likes

[Android] Songs taking FOREVER to download

I'm using a Samsung Galaxy S7 and I have only 638 songs in my library, but it is taking AGES to download all the songs. By ages I mean over an hour for 10 songs or so. I'm downloading the songs in normal quality. My internet connection at home is jus...

natalieanghy
Newbie
I'm using a Samsung Galaxy S7 and I have only 638 songs in my library, but it is taking AGES to download all the songs. By ages I mean over an hour for 10 songs or so. I'm downloading the songs in no...
2017-09-02 10:49:22 AM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Music skipping like a CD

Im bluetoothing music from my Samsung to the car and its skipping like you wouldnt believe! Any ideas how to stop it? I pay for premium and its all the songs ive downloaded.

Naranjas109
Newbie
Im bluetoothing music from my Samsung to the car and its skipping like you wouldnt believe! Any ideas how to stop it? I pay for premium and its all the songs ive downloaded.
2017-09-02 8:08:36 AM
190 Views
0 replies
0 likes

190 Views
0 replies
0 likes

Getting upset lol

Created a profile but cant log in unless I click forgot password and create new password (same password) and tried to edit everything that would makes sense but nothing has worked

Reneeg
Newbie
Created a profile but cant log in unless I click forgot password and create new password (same password) and tried to edit everything that would makes sense but nothing has worked
2017-09-02 4:05:39 AM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Samsung Gear S2 extreme battery drain

I noticed today that Spotify accounted for 94% of battery use on my Gear S2. I had played a couple of tracks on my S8 through a connected soundbar, not using the Gear app at all. Normally I get 2 days of use of my watch on one charge. Today it barely...

Joe
Community Legend
I noticed today that Spotify accounted for 94% of battery use on my Gear S2. I had played a couple of tracks on my S8 through a connected soundbar, not using the Gear app at all. Normally I get 2 day...
2017-06-02 12:45:46 AM
2017-09-02 1:50:25 AM
Costdalton
Newbie
1349 Views
2 replies
1 likes
Gear
S2

1349 Views
2 replies
1 likes

Your mixtape

I have accidently blocked a musician from “my mixtape“. How can i reset my preferences for my mixtape? Thanks in advance

PsyPeria
Newbie
I have accidently blocked a musician from “my mixtape“. How can i reset my preferences for my mixtape? Thanks in advance
2017-09-01 12:11:40 AM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

Solved!! can't turn off the shuffle button.

hey, guys. I've been a Spotify premium user for a few weeks and I still have this problem on my phone only. whenever I want to turn off the shuffle function it advertises to get premium and doesn't allow me to turn the shuffle function off. The final...

quezadilaman
Casual Listener
hey, guys. I've been a Spotify premium user for a few weeks and I still have this problem on my phone only. whenever I want to turn off the shuffle function it advertises to get pr...
2017-08-29 8:41:38 PM
2017-09-01 10:30:40 PM
quezadilaman
Casual Listener
621 Views
3 replies
0 likes

621 Views
3 replies
0 likes

How to always stay logged in

I have Spotify Premium which I got for international travel so I can listen to music offline. This worked great on the plane, but then several hours later when I went to listen to music again (after having turned my phone off and on again), Spotify a...

sillyfrenchman
Casual Listener
I have Spotify Premium which I got for international travel so I can listen to music offline. This worked great on the plane, but then several hours later when I went to listen to music again (after ...
2016-08-14 5:55:13 PM
2017-09-01 8:37:50 PM
ㅇㅅㅇ
Newbie
3137 Views
4 replies
2 likes

3137 Views
4 replies
2 likes

Spotify não abre!

O aplicativo simplesmente parou de abrir no meu celular Android. Já desinstalei e reinstalei o aplicativo, já reiniciei o celular, mas nada deu certo. Quanto tento abrir, fica uma tela preta, e nada mais. Foi de uma hora para outra, sem motivos. O me...

jomarleal
Newbie
O aplicativo simplesmente parou de abrir no meu celular Android. Já desinstalei e reinstalei o aplicativo, já reiniciei o celular, mas nada deu certo. Quanto tento abrir, fica uma tela preta, e nada ...
2016-08-13 9:45:18 PM
2017-09-01 7:30:44 PM
tteurs
Newbie
1400 Views
1 replies
1 likes

1400 Views
1 replies
1 likes

Why Spotify can't recognize the song I have saved when listening song radio?

I have saved one song to my library, but when I am listening song radio and then it can't recognize that I have saved that, if I click the save button, my library will contain same songs. Is it a bug?

JasonJun
Newbie
I have saved one song to my library, but when I am listening song radio and then it can't recognize that I have saved that, if I click the save button, my library will contain same songs. Is it a bug?
2017-09-01 5:13:10 PM
185 Views
0 replies
0 likes

185 Views
0 replies
0 likes

App has disapeared

The Spotify app has disapeared drom nu Samsung tv I can t find it in the app store!

Claudia1976
Newbie
The Spotify app has disapeared drom nu Samsung tv I can t find it in the app store!
2017-09-01 1:45:24 PM
2017-09-01 4:33:34 PM
Joe
Community Legend
249 Views
1 replies
0 likes

249 Views
1 replies
0 likes

Bluetooth - Playback cuts out, but pressing volume up or down resumes.

DescriptionWhen out running with the phone using offline files through spotify, the playback will cut out. Pressing volume up or volume down immediately resumes play. In discussing with a Jaybird rep, they pointed towards Spotify as the culprit: Live...

JMUSublime
Music Fan
Description When out running with the phone using offline files through spotify, the playback will cut out. Pressing volume up or volume down immediately resumes play. In discussing with a Jaybird r...
2015-07-16 8:51:27 PM
2017-09-01 3:54:05 PM
Shizzawn
Newbie
873 Views
1 replies
1 likes

873 Views
1 replies
1 likes

Auto Crossfade

Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings.The fading starts super early (around 14 seconds)This is super annoying, because some songs are interrupted in the...

TryAgainDE
Regular
Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings. The fading starts super early (around 14 seconds) This is su...
2017-07-25 4:58:15 AM
2017-09-01 2:48:27 PM
jmarkeng
Newbie
1140 Views
4 replies
2 likes

1140 Views
4 replies
2 likes

Delete locally stored files from Spotify

I accidentally imported music stored on my Android phone into spotify and now I can't get rid of it, short of deleting albums 1 by 1 (i've got thousands). How do I get spotify not to import local files? I've deleted the cache and uninstalled the enti...

Jared79
Newbie
I accidentally imported music stored on my Android phone into spotify and now I can't get rid of it, short of deleting albums 1 by 1 (i've got thousands). How do I get spotify not to import ...
2017-09-01 12:50:01 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Import your Music

Can someone explain me why I cannot import my own songs to the spotify anymore? I had some problems with my account and I had to create another one. When I reinstalled the app and put the new account (a premium one) the "import your music" just disap...

Brubschan
Newbie
Can someone explain me why I cannot import my own songs to the spotify anymore? I had some problems with my account and I had to create another one. When I reinstalled the app and put the new account...
2017-09-01 4:12:09 AM
2017-09-01 11:14:48 AM
Joe
Community Legend
544 Views
2 replies
0 likes

544 Views
2 replies
0 likes

Deleting music off of my playlist

I am unable to figure out how to delete songs from my playlist off of my android (or mac). I've clicked on all the possible "three dots" and "lines" from all the different views of the playlist and the now playing. I cannot figure it out. Please help...

jhwong1
Casual Listener
I am unable to figure out how to delete songs from my playlist off of my android (or mac). I've clicked on all the possible "three dots" and "lines" from all the different views of the playlist and t...
2017-09-01 7:26:29 AM
2017-09-01 9:39:34 AM
jhwong1
Casual Listener
976 Views
2 replies
0 likes

976 Views
2 replies
0 likes

Android app does not respect metered WiFi networks

Hi, There's a technical problem with your Android app. It's actually not a bug, but rather a mistake in its implementation. In Android, you're able to set certain WiFi networks as "metered" or "restricted", so that apps that can do heavy downloads ov...

Arundas
Music Fan
Hi, There's a technical problem with your Android app. It's actually not a bug, but rather a mistake in its implementation. In Android, you're able to set certain WiFi networks as "...
2017-09-01 9:24:55 AM
2458 Views
0 replies
58 likes

2458 Views
0 replies
58 likes

Solved!! STILL won't save to SD card

I couldn't save my downloads to the micro SD card, and I used the solution that was offered on the help blog, about deleting the cache and the Spotify folder from my phones internal storage, then uninstalling the app.I tried that and it worked fine, ...

avazquez6609
Newbie
I couldn't save my downloads to the micro SD card, and I used the solution that was offered on the help blog, about deleting the cache and the Spotify folder from my phones internal storage, then uni...
2017-09-01 7:30:37 AM
2017-09-01 8:48:07 AM
TechManiac
Gig Goer
1329 Views
1 replies
0 likes

1329 Views
1 replies
0 likes

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