Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a week ago
0x8EFABE4E
Newbie
53230 Views
68 replies
25 likes

53230 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27630 Views
4 replies
0 likes

27630 Views
4 replies
0 likes

I don´t have the Storage option

I´ve tried to move my music to the SD card but I don´t even have the option for storage. I´ve uninstalled it several times (3 or more) and deleted cache but it´s the same. My SD card has a 58.21 GB capacity and my internal storage has only 11.57 GB (...

user-removed
Visitor
I´ve tried to move my music to the SD card but I don´t even have the option for storage. I´ve uninstalled it several times (3 or more) and deleted cache but it´s the same. My SD card has a 58.2...
2017-03-22 12:44:24 AM
2017-03-25 11:58:11 AM
Joe
Community Legend
437 Views
4 replies
0 likes

437 Views
4 replies
0 likes

Volume levels changing throughout songs on Android

Hey guys. First of all I'm sorry for the long winded explanation but I'm going to try and explain fully what my problem is. I am having an issue with the volume levels in Spotify on my Sony Xperia Z5 Premium running Android 7.0. I had an Android syst...

simonds1
Regular
Hey guys. First of all I'm sorry for the long winded explanation but I'm going to try and explain fully what my problem is. I am having an issue with the volume levels in Spotify on my Sony ...
2017-03-23 11:39:19 AM
2017-03-25 9:42:44 AM
simonds1
Regular
1446 Views
2 replies
0 likes

1446 Views
2 replies
0 likes

Why does spotify continually reconnect to my old iphone?

I have signed out of all accounts, and manually disconnected my two old iPhones that were listed under devices.When I'm listening on my new android phone it constantly tries to switch back to iPhone.Why?????? I'm in a rage spiral - please help!

AngBrisvegas
Casual Listener
I have signed out of all accounts, and manually disconnected my two old iPhones that were listed under devices. When I'm listening on my new android phone it constantly tries to switch back to iPhon...
2017-03-25 6:49:00 AM
153 Views
0 replies
0 likes

153 Views
0 replies
0 likes

Move Spotify APP to SD card?

Hi all, I've read in another thread that apparently the 30 second startup can be relieved by moving the Spotify APP itself to SD card. But my phone does not give me this possibility. I am saving data to SD, but the "move to SD card" button in Apps se...

navaira
Roadie
Hi all, I've read in another thread that apparently the 30 second startup can be relieved by moving the Spotify APP itself to SD card. But my phone does not give me this possibility. I am sa...
2016-02-29 11:32:06 AM
2017-03-25 5:11:42 AM
Joe
Community Legend
415 Views
2 replies
0 likes

415 Views
2 replies
0 likes

Offline device count after update

My offline music keeps getting removed after spotify updates. It happened randomly before, but recently it was specific to the update. I noticed that the "allowed offline device" was filled with my android phone at a week apart or so (perfectly match...

hdelabath
Casual Listener
...his issue seems close to this other one https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/page/1/thread-id/59595, I don't think it's the same.
2017-03-16 10:37:29 AM
2017-03-25 5:08:17 AM
Ibonsall14
Gig Goer
614 Views
3 replies
0 likes
Android
bug report
Offline Devices

614 Views
3 replies
0 likes

Aux Cord Trouble

Whenever I plug in my aux cord into my car and try to play Spotify, it will only play the backgrounds of songs. Like I can hear the instruments and background vocals loud, but no actual main vocals. It's only with the aux; the headphones are fine. I ...

Merplnicole
Newbie
Whenever I plug in my aux cord into my car and try to play Spotify, it will only play the backgrounds of songs. Like I can hear the instruments and background vocals loud, but no actual main vocals. ...
2017-03-24 2:18:42 AM
2017-03-25 5:02:22 AM
Joe
Community Legend
428 Views
1 replies
0 likes

428 Views
1 replies
0 likes

Solved!! can't add new song to playlist on Android app

HiSince last update, I can't add a new song to a playlist.I'm listening to a song, I click on the three dots and then add to playlist but then the "pop-up" just disappear without doing anything else.Thanks in advance for your inputs.

kronak
Casual Listener
Hi Since last update, I can't add a new song to a playlist. I'm listening to a song, I click on the three dots and then add to playlist but then the "pop-up" just disappear without doing anything e...
2017-03-23 12:17:02 PM
2017-03-25 5:00:03 AM
Joe
Community Legend
749 Views
3 replies
1 likes

749 Views
3 replies
1 likes

Songs won't play

I love Spotify, but for the past few weeks have found the app very unstable on my Windows phone. I've had to uninstall/reinstall several times in the last few weeks to get the thing to work offline. Reinstalled again today and songs that are download...

Arlomama
Casual Listener
I love Spotify, but for the past few weeks have found the app very unstable on my Windows phone. I've had to uninstall/reinstall several times in the last few weeks to get the thing to work offline. ...
2017-03-24 1:53:19 PM
2017-03-25 4:57:31 AM
Joe
Community Legend
243 Views
1 replies
0 likes

243 Views
1 replies
0 likes

Solved!! Android Auto Issue

When clicking the hamburger menu, then my music, then I click on My Playlists, it is as if the app just crashes and then goes back to the screen that shows what song is playing. There is no way for me to access my playlists from the Spotify app on An...

sdcalmes
Newbie
When clicking the hamburger menu, then my music, then I click on My Playlists, it is as if the app just crashes and then goes back to the screen that shows what song is playing. There is no way for m...
2017-02-23 6:24:59 PM
2017-03-25 4:32:37 AM
Jonchanzw
Casual Listener
969 Views
4 replies
3 likes

969 Views
4 replies
3 likes

Solved!! cannot play offline

I had a subscription because the speakers in my car were shot and I would play Spotify in my car. I don't use that car anymore, so I cancelled my subscription. I cannot get spotify to play on my HTC Desire Eye phone. I figure that there is some setti...

1224167805
Music Fan
I had a subscription because the speakers in my car were shot and I would play Spotify in my car. I don't use that car anymore, so I cancelled my subscription. I cannot get spotify to pla...
2017-03-22 8:41:49 PM
2017-03-25 4:27:06 AM
Joe
Community Legend
402 Views
3 replies
0 likes

402 Views
3 replies
0 likes

Pra que Premium se as musicas ficam indisponiveis offline?

Tenho spotify Premium a mais ou menos 3 meses e frequentemente me deparei com o problema das músicas ficarem indisponíveis quando fico offline. Mesmo o pagamento mensal do serviço estando em dia, as musicas simplesmente desaparecem quando desligo o w...

Lumagmor
Newbie
Tenho spotify Premium a mais ou menos 3 meses e frequentemente me deparei com o problema das músicas ficarem indisponíveis quando fico offline. Mesmo o pagamento mensal do serviço estando em dia, as ...
2016-10-12 6:06:24 PM
2017-03-25 3:58:53 AM
Alegregosjp
Newbie
1147 Views
2 replies
0 likes

1147 Views
2 replies
0 likes

Control de Volumen

Saludos, Ocurre Ocasionalmente, voy a realizar un cambio en el volumen y no es posible, queda estático; no se puede subir no bajar. Se Normaliza al Reiniciar la App. ¿Algún Comentario? Gracias!!

puesandres
Newbie
Saludos, Ocurre Ocasionalmente, voy a realizar un cambio en el volumen y no es posible, queda estático; no se puede subir no bajar. Se Normaliza al Reiniciar la App. ¿Algún Comentario? &nbs...
2017-03-25 1:16:22 AM
774 Views
0 replies
1 likes

774 Views
0 replies
1 likes

When will it end?

Okay I just downloaded Spotify and started an account and automatically gave me A 7 day free trial for the premium service, I didn't think anything of it but then I saw another pop-up where it offered me a 30-day free trial and obviously 30>7. so I a...

Dread_Mafia209
Casual Listener
Okay I just downloaded Spotify and started an account and automatically gave me A 7 day free trial for the premium service, I didn't think anything of it but then I saw another pop-up where it offere...
2017-03-23 11:47:25 AM
2017-03-24 9:16:46 PM
Dread_Mafia209
Casual Listener
259 Views
2 replies
0 likes

259 Views
2 replies
0 likes

Spotify hangs on start and takes forever to load

Hi, I'm frustrated and at my wits end. I'm so desperate I'm starting a thread. [Spotify] Search the Community[Me] I gave up after scrolling ten nonsense pages in all kinds of languages I don't speak. [Spotify] Basic troubleshooting[Spotify] If your d...

elbortso
Newbie
Hi, I'm frustrated and at my wits end. I'm so desperate I'm starting a thread. [Spotify] Search the Community [Me] I gave up after scrolling ten nonsense pages in all kinds of lang...
2017-03-22 9:20:04 PM
2017-03-24 9:09:48 PM
moe30
Casual Listener
8109 Views
2 replies
12 likes

8109 Views
2 replies
12 likes

Solved!! Dónde se descarga mi música?

Buenos días! Necesito si me puede informar dónde se guardan mis canciones en Samsung J7, he intentado hacerlo como he leído por ahí (adjunto captura de pantalla) pero no me sale nada.

Nadiesitas81
Casual Listener
Buenos días! Necesito si me puede informar dónde se guardan mis canciones en Samsung J7, he intentado hacerlo como he leído por ahí (adjunto captura de pantalla) pero no me sale nada.
2016-12-30 3:20:55 PM
2017-03-24 8:06:25 PM
lorenaguillier
Regular
3631 Views
8 replies
0 likes

3631 Views
8 replies
0 likes

Downloads gone

After updating to the latest version of spotify a couple of days ago all my saved and downloaded songs were gone. Almost 2000 songs and playlists poof... I had to download everything again. Is it possible gor this to be due to the Update?? The mass s...

Agusdw
Casual Listener
After updating to the latest version of spotify a couple of days ago all my saved and downloaded songs were gone. Almost 2000 songs and playlists poof... I had to download everything again. Is it pos...
2017-03-22 12:34:44 AM
2017-03-24 5:49:46 PM
Agusdw
Casual Listener
4123 Views
9 replies
2 likes

4123 Views
9 replies
2 likes

Playing Daily Mix

So my daily mix wont play, Im pressing the play button and it reacts but no music starts.I got internet as this only affects 2-4 mix' a time.Any idea?Thanks in advance

ole_magnus
Casual Listener
So my daily mix wont play, Im pressing the play button and it reacts but no music starts. I got internet as this only affects 2-4 mix' a time. Any idea? Thanks in advance
2017-03-24 2:15:15 PM
160 Views
0 replies
0 likes

160 Views
0 replies
0 likes

Sin Conexion a Internet

Desde la ultima actualizacion no puedo utilizar el spotify.Me indica que no tengo conexion a internet cuando la tengo. Ni siquiera me deja iniciar sesion ahora.Borre los datos, desinstale la aplicacion y la volvi a instalar y nada.Tengo una cuenta pr...

Alwaysmadridist
Newbie
Desde la ultima actualizacion no puedo utilizar el spotify. Me indica que no tengo conexion a internet cuando la tengo. Ni siquiera me deja iniciar sesion ahora. Borre los datos, desinstale la apli...
2017-03-24 1:15:55 PM
819 Views
0 replies
6 likes

819 Views
0 replies
6 likes

si cancellano tutti i download su memoria sd

Buongiorno, ho un problema con i download su Android.Se attivo l'archiviazione su memoria SD, ogni volta che spengo il cellulare perdo tutta la music scaricata.Non riesco a trovare risposte a questo problemaGrazie a chi mi aiuta Carlo

karlomusto
Newbie
Buongiorno, ho un problema con i download su Android. Se attivo l'archiviazione su memoria SD, ogni volta che spengo il cellulare perdo tutta la music scaricata. Non riesco a trovare risposte a que...
2017-03-24 11:31:34 AM
314 Views
0 replies
0 likes
Memoria SD

314 Views
0 replies
0 likes

Songs RE DOWNLOADING!

I've searched and found this happens since 2013 or so...**bleep**ing unveliebable. Every time I open spotify on my cell phone some songs apperantly get deleted somehow and then have to be redownloaded. This happens almost every single day. One day I ...

neocero
Regular
I've searched and found this happens since 2013 or so... **bleep**ing unveliebable. Every time I open spotify on my cell phone some songs apperantly get deleted somehow and then have to be redownloa...
2017-03-23 3:05:58 PM
2017-03-24 9:43:03 AM
woodandrew90
Roadie
361 Views
2 replies
1 likes

361 Views
2 replies
1 likes

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