Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47882 Views
66 replies
25 likes

47882 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880429 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880429 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26932 Views
4 replies
0 likes

26932 Views
4 replies
0 likes

Horrible user experience Android app: slow, and songs keep re-downloading

I am experiencing problems with my Spotify Premium on Android. Spotify is so so slow after opening the app, it takes a minute before I can open and play any song. It just keeps showing the loading sign for more than a minute, which is a huge irritati...

androidapp
Casual Listener
I am experiencing problems with my Spotify Premium on Android. Spotify is so so slow after opening the app, it takes a minute before I can open and play any song. It just keeps showing the loadi...
2015-11-03 3:46:25 PM
2017-03-13 10:43:10 AM
Mjk88
Casual Listener
406 Views
2 replies
1 likes

406 Views
2 replies
1 likes

Cannot play songs by Enter Shikari

Hi, I just signed up to Spotify and am trying out the 60-day Premium trial. I tried playing a song by a band called Enter Shikari by directly cliking on the link proviede by the band (https://play.spotify.com/album/0ZlStJI60o8oHlSwQpmkfH) However, wh...

chihaya
Casual Listener
Hi, I just signed up to Spotify and am trying out the 60-day Premium trial. I tried playing a song by a band called Enter Shikari by directly cliking on the link proviede by the band (h...
2017-03-12 4:40:10 AM
2017-03-13 8:53:36 AM
chihaya
Casual Listener
346 Views
2 replies
0 likes

346 Views
2 replies
0 likes

I lost all my playlists PLZ HELP!!!!!

Ok so I was listening to music in my playlists like normal and then I turned it off. I came back a couple hours later to look up a song but all my playlists were missing and my history was missing and the pictures and names i had on my playlists were...

kevpermen
Newbie
Ok so I was listening to music in my playlists like normal and then I turned it off. I came back a couple hours later to look up a song but all my playlists were missing and my history was missing an...
2017-03-11 5:18:30 AM
2017-03-13 7:55:33 AM
Ibonsall14
Gig Goer
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Black screen and closes, not launching since spotify updated to 7.9.0.746

Brief description of the issue:Black screen and crashes when trying to launch the app. Won´t open or launch. it happened after it updated to this last version, before it was great.It won´t even create its own folder in Android-Data- Steps to reproduc...

irenioskamoska
Casual Listener
Brief description of the issue: Black screen and crashes when trying to launch the app. Won´t open or launch. it happened after it updated to this last version, before it was great. It won´t even c...
2017-03-13 5:28:28 AM
1257 Views
0 replies
0 likes
Android
Android 4.4.2
galaxy s5
Samsung Galaxy S5 Spotify
Spotify 7.9.0.746
Spotify crash
Spotify crashing Android
Spotify won't launch

1257 Views
0 replies
0 likes

Premium Concerns

I have premium on my phone but when I downloaded Spotify on my tablet and signed in my premium didn't transfer over. Is it supposed to or can I only have premium for 1 device?

dunny11
Newbie
I have premium on my phone but when I downloaded Spotify on my tablet and signed in my premium didn't transfer over. Is it supposed to or can I only have premium for 1 device?
2017-03-13 2:18:41 AM
2017-03-13 3:46:26 AM
Joe
Community Legend
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

Solved!! Spotify uses my internal memory also if I selected SD card in the options

Hi, although I've selected SD card to save my offline music, in addition to the memory rightly occupied by the music on my SD card, Spotify takes up a lot of space in my phone internal memory without reasons and the space occupied grows if I download...

Jusiempre
Casual Listener
Hi, although I've selected SD card to save my offline music, in addition to the memory rightly occupied by the music on my SD card, Spotify takes up a lot of space in my phone internal memory without...
2017-03-12 3:44:20 PM
2017-03-13 3:44:07 AM
Joe
Community Legend
4715 Views
3 replies
0 likes

4715 Views
3 replies
0 likes

Volúmen

He cambiado mi movil a un samsung note 3 con els software de note 7. No puedo modificar el volúmen de la música. Si lo bajo del todo se queda en silencio, si le subo un punto automáticamente se escucha fuerte y aunque suba o baje el volúmen se escuch...

anaylaway
Casual Listener
He cambiado mi movil a un samsung note 3 con els software de note 7. No puedo modificar el volúmen de la música. Si lo bajo del todo se queda en silencio, si le subo un punto automáticamente se escuc...
2017-03-13 1:14:11 AM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

S5 plays but no sound from ford sync

got a new 2017 ford with sync my s5 connected and found spotify no problem for about 2 weeks but then it finds it and appears to play but no volume it works on other devices but not my car if i reinstall spotify do i have to find and download all my ...

gordy12
Newbie
got a new 2017 ford with sync my s5 connected and found spotify no problem for about 2 weeks but then it finds it and appears to play but no volume it works on other devices but not my car if i...
2017-03-13 1:11:41 AM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

Sincronizar som do carro

Tenho um cruze e não consigo fazer o som do meu celular Moto maxx, sair no som do carro, o som não reconhece meu celular, o que pode ser?

Foxneojr1
Newbie
Tenho um cruze e não consigo fazer o som do meu celular Moto maxx, sair no som do carro, o som não reconhece meu celular, o que pode ser?
2017-03-12 12:56:17 AM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

Superuser Contribution Cant play my songs even with premium

I recently switched phones, premium still being charged but my phone won't play anything but shuffle??

Greg49
Casual Listener
I recently switched phones, premium still being charged but my phone won't play anything but shuffle??
2017-03-10 9:49:49 PM
2017-03-12 12:34:46 AM
MonicaM_Bogota
Roadie
270 Views
1 replies
0 likes

270 Views
1 replies
0 likes

Superuser Contribution Not playing selected album/artist/playlist's songs

Free version on my Android phone (Samsung Galaxy S5 Neo) When I click shuffle play on an album or artist's playlist, it plays suggested songs instead of what is in the list (sometimes it is the right one - possible radio?). Whenever I shuffle through...

MichaelB123
Newbie
Free version on my Android phone (Samsung Galaxy S5 Neo) When I click shuffle play on an album or artist's playlist, it plays suggested songs instead of what is in the list (sometimes it is ...
2017-03-10 6:58:25 PM
2017-03-12 12:32:21 AM
MonicaM_Bogota
Roadie
2159 Views
1 replies
0 likes

2159 Views
1 replies
0 likes

Mobile App - Playback Controls

After a recent update, I no longer see any playback controls for the Spotify app. When I start a radio or a song, the music plays, but I am no longer greeted with an album cover or the standard play/pause skip and previous (I am currently using premi...

ThatOneGuy7895
Newbie
After a recent update, I no longer see any playback controls for the Spotify app. When I start a radio or a song, the music plays, but I am no longer greeted with an album cover or the stan...
2017-03-12 11:29:06 PM
793 Views
0 replies
0 likes
controls
Cover Images
Mobile
Play Button
problem

793 Views
0 replies
0 likes

Only shuffle, no exact songs

A quite long time i have this problem and haven't found a solution yet (Hopefully you can help). If I click on a Playlist and want to listen to a specific song, but it only allows me to shuffle. I searched about a lot of things; I have an internet co...

julia1103
Newbie
A quite long time i have this problem and haven't found a solution yet (Hopefully you can help). If I click on a Playlist and want to listen to a specific song, but it only allows me to shuffle. I se...
2017-03-12 8:19:11 PM
2017-03-12 8:31:02 PM
dinomight
Spotify Star
1422 Views
1 replies
0 likes

1422 Views
1 replies
0 likes

Superuser Contribution Something is deleting downloaded songs

Hey there,For some reason i keep loosing downloaded songs on my smartphone. I don't delete them on my own, but one to two days after downloading several albums there is only a fraction of the songs left. For example i downloaded both albums of all fa...

Bloqbreaker
Casual Listener
Hey there, For some reason i keep loosing downloaded songs on my smartphone. I don't delete them on my own, but one to two days after downloading several albums there is only a fraction of the songs...
2017-01-06 5:13:54 PM
2017-03-12 5:56:31 PM
Bloqbreaker
Casual Listener
670 Views
3 replies
0 likes

670 Views
3 replies
0 likes

Spotify is closing

When i try to listening the music, 1-2 minute later. Its suddenly closes. What should i do? I load again. But everything same.

Geminiemir
Casual Listener
When i try to listening the music, 1-2 minute later. Its suddenly closes. What should i do? I load again. But everything same.
2017-03-12 2:33:32 PM
2017-03-12 4:23:56 PM
Maas_
Casual Listener
296 Views
2 replies
0 likes

296 Views
2 replies
0 likes

All saved tracks suddenly dissapeared

Hello, one day morning i run my Spotify Premium and under my account was everything deleted. No saved tracks, no playlist, everything like in new account. Can anybody help me find solution? No change if i run it on PC or mobile. Thanks,

AdamK33
Newbie
Hello, one day morning i run my Spotify Premium and under my account was everything deleted. No saved tracks, no playlist, everything like in new account. Can anybody help me find solution? ...
2017-03-12 11:50:20 AM
2017-03-12 3:23:26 PM
Nico
Community Legend
222 Views
1 replies
0 likes

222 Views
1 replies
0 likes

Kendini kapatıyor

Dün Premium yaptım. Dünden beri sürekli kendi kendine kapanıyor. Şarkı dinlerken birden kapatıyor kendini. Hata bile vermiyor. Ne yapacağım şimdi ben?

Geminiemir
Casual Listener
Dün Premium yaptım. Dünden beri sürekli kendi kendine kapanıyor. Şarkı dinlerken birden kapatıyor kendini. Hata bile vermiyor. Ne yapacağım şimdi ben?
2017-03-12 12:08:00 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

Shuffle playlists

Since a few weeks I can't seem to shuffle among multiple playlists. Before there was a button like ALL TRACKS right above the root playlist. In the current version 7.90 it has been replaced by FILTER. Only shuffling per separate playlist seems to be ...

Peet1905
Casual Listener
Since a few weeks I can't seem to shuffle among multiple playlists. Before there was a button like ALL TRACKS right above the root playlist. In the current version 7.90 it has been replaced by FILTER...
2017-03-11 9:27:49 AM
2017-03-12 9:39:07 AM
Steg
Regular
369 Views
3 replies
3 likes

369 Views
3 replies
3 likes

Solved!! Shuffle the only option

I am not the first, but I find it frustrating that when bringing up many features such as an album, playlist, etc. The only option for playing it back is "Shuffle." As someone pointed out sometimes you want to hear it from start - to -finish. This is...

slushbender
Regular
I am not the first, but I find it frustrating that when bringing up many features such as an album, playlist, etc. The only option for playing it back is "Shuffle." As someone pointed out sometimes y...
2017-03-12 2:20:15 AM
2017-03-12 9:35:26 AM
Steg
Regular
486 Views
2 replies
0 likes
shuffle

486 Views
2 replies
0 likes

Cannot play songs by a particular band (Enter Shikari)