Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47828 Views
66 replies
25 likes

47828 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880377 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880377 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26924 Views
4 replies
0 likes

26924 Views
4 replies
0 likes

Quality of downloaded tracks

My quality settings are, Normal for streaming and Extreme for downloading. I also keep my songs (songs I saved to my music) offline, so when I click 'save to my music', it downloads. Here's my question; I'm listening to a song (streaming) and I tap +...

omerfbingol
Casual Listener
My quality settings are, Normal for streaming and Extreme for downloading. I also keep my songs (songs I saved to my music) offline, so when I click 'save to my music', it downloads. Here's my questi...
2017-02-24 11:12:42 AM
2017-03-01 2:16:54 PM
omerfbingol
Casual Listener
2327 Views
2 replies
0 likes

2327 Views
2 replies
0 likes

Not being able to save to Sd card

I can 't download my songs on to my Sd card. I already don t have enough space on my phone. How can I do it? I really need some help.

BauerTR
Casual Listener
I can 't download my songs on to my Sd card. I already don t have enough space on my phone. How can I do it? I really need some help.
2017-02-28 11:59:38 PM
2017-03-01 2:12:00 PM
KatesHere
Community Legend
367 Views
3 replies
0 likes

367 Views
3 replies
0 likes

App is lagging and sometimes unresponsive

As stated in the title the app on my Samsung Galaxy is lagging all the itme, does not respond to commands, all my playlist are downloaded to my phone but songs often do not play, lag or slow down. Have tried reinstalling the app but problems persist....

emmzie
Casual Listener
As stated in the title the app on my Samsung Galaxy is lagging all the itme, does not respond to commands, all my playlist are downloaded to my phone but songs often do not play, lag or slow down. Ha...
2014-01-05 1:06:50 AM
2017-03-01 1:30:43 PM
Vctrious
Newbie
5510 Views
12 replies
0 likes

5510 Views
12 replies
0 likes

Cannot remove song from Android playlist that was taken off Spotify

Firstly, I NEVER hide unplayable tracks. You keep trying to change my settings to do that but I don't want that setting. I want to see what I have on my playlists.Secondly, if I download something it should not suddenly become unavailable. The whole ...

EarlPurple
Roadie
Firstly, I NEVER hide unplayable tracks. You keep trying to change my settings to do that but I don't want that setting. I want to see what I have on my playlists. Secondly, if I download something ...
2017-03-01 1:02:35 PM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

Spotify stopped working on my Android Phone

Recently (after the app was updated to display similar songs at the bottom of playlists) Spotify has been taking longer and longer to load on my phone.Until, yesterday, it was on the loading screen for the WHOLE DAY and I never got to play any music....

manfredorocks
Newbie
Recently (after the app was updated to display similar songs at the bottom of playlists) Spotify has been taking longer and longer to load on my phone. Until, yesterday, it was on the loading screen...
2017-03-01 12:21:49 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Unable to download more than 10-12 extreme quality

Hi, All. For some reason, Spotify Premium stopped downloading songs. I've removed all the cache and data and reinstalled. I've toggled between offline and online. I've switched between my onboard storage on my S7 and my 32Gb external card, even thoug...

koryva
Casual Listener
Hi, All. For some reason, Spotify Premium stopped downloading songs. I've removed all the cache and data and reinstalled. I've toggled between offline and online. I've switched between my onboard sto...
2017-03-01 3:56:08 AM
2017-03-01 11:57:50 AM
koryva
Casual Listener
585 Views
1 replies
0 likes
downloading
extreme

585 Views
1 replies
0 likes

Solved!! Song not avaliable

So I added Health's - Stonefist remix to my songs and was able to listen to it on my desktop. But it doesn't work on my android phone. What's the reason and how to fix it?

Humanmaybe
Regular
So I added Health's - Stonefist remix to my songs and was able to listen to it on my desktop. But it doesn't work on my android phone. What's the reason and how to fix it?
2017-03-01 10:58:19 AM
2017-03-01 11:45:06 AM
Jacob
Community Legend
695 Views
7 replies
0 likes

695 Views
7 replies
0 likes

Samsung S7 Edge Nougat Background Play

After the update to android Nougat on my Samsung S7 Edge Spotify no longer plays audio in the background. It stops the second the app closed.

Boomxx
Casual Listener
After the update to android Nougat on my Samsung S7 Edge Spotify no longer plays audio in the background. It stops the second the app closed.
2017-03-01 1:18:28 AM
514 Views
0 replies
0 likes

514 Views
0 replies
0 likes

Saving offline music to sd card

I'd like to save my music to my sd card rather than the phone's (Wileyfox Spark X) internal storage. The guide Spotify provides says to go to your library -> settings -> storage. The problem, however, is that there is no storage setting in my app at ...

finnmarius
Casual Listener
I'd like to save my music to my sd card rather than the phone's (Wileyfox Spark X) internal storage. The guide Spotify provides says to go to your library -> settings -> storage. The pr...
2017-03-01 1:05:41 AM
434 Views
0 replies
0 likes

434 Views
0 replies
0 likes

Spotify Hi-Fi?

I received a message today on my Android app about Spotify Hi-Fi for an extra $10. I was so excited! I've been using Tidal for over a year and love the sound quality. But as an overall service, I much prefer Spotify. I attempted to upgrade, but I got...

bdygert
Music Fan
I received a message today on my Android app about Spotify Hi-Fi for an extra $10. I was so excited! I've been using Tidal for over a year and love the sound quality. But as an overall service, I muc...
2017-02-28 8:40:54 PM
2017-03-01 1:01:43 AM
CMG131
Casual Listener
5512 Views
2 replies
0 likes

5512 Views
2 replies
0 likes

Everything is wrong

Okay so I have many things going wrong with my app. I have done all the troubleshooting in the world, have even gotten a new phone and I'm still having the same problems, which I'm very tired of.When ever I first open the app it takes at least 5 min ...

Lyoung21
Newbie
Okay so I have many things going wrong with my app. I have done all the troubleshooting in the world, have even gotten a new phone and I'm still having the same problems, which I'm very tired of. ...
2017-02-28 10:54:24 PM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

Daily Mix Error Message

Hi - For about 2 weeks now I've been getting the "Sorry, an error occurred" when I try to listen to or go to my Daily Mix list. Very frustrating as I enjoy this feature! I'm using and iPhone 6S and 7, and iPad Air 2, all 3 will not work... Any one ab...

br44163
Casual Listener
Hi - For about 2 weeks now I've been getting the "Sorry, an error occurred" when I try to listen to or go to my Daily Mix list. Very frustrating as I enjoy this feature! I'm usin...
2016-12-07 7:18:07 PM
2017-02-28 9:45:01 PM
positronmchappy
Casual Listener
1134 Views
3 replies
1 likes

1134 Views
3 replies
1 likes

No Podcast Feature

I saw there is spotify podcast feature advertised but I can't seem to find it. It look like it's missing compleat ly from my app.

Bozhidar_Todoro
Casual Listener
I saw there is spotify podcast feature advertised but I can't seem to find it. It look like it's missing compleat ly from my app.
2017-02-28 8:12:48 PM
313 Views
0 replies
0 likes
podcast
Shows

313 Views
0 replies
0 likes

Problems with wifi/ mobile data

When I have full four bars of Wi-Fi, or 4G mobile data all other Internet apps work absolutely fine on my Samsung S6. However with my Spotify Free acount I'll press shuffle play and automatically lock my phone but despite my data or Wi-Fi still being...

carmentxx
Newbie
When I have full four bars of Wi-Fi, or 4G mobile data all other Internet apps work absolutely fine on my Samsung S6. However with my Spotify Free acount I'll press shuffle play and automatically loc...
2017-02-28 6:53:07 PM
342 Views
0 replies
0 likes

342 Views
0 replies
0 likes

Sarki kullanilamiyor

Android telefonumda premium üyeyim dün sorunsuz çalışıyordu bugün bazı şarkılar çalınamayan şarkı diye görünüyor ne yapabilirim

dilara63633
Regular
Android telefonumda premium üyeyim dün sorunsuz çalışıyordu bugün bazı şarkılar çalınamayan şarkı diye görünüyor ne yapabilirim
2017-02-28 5:36:18 PM
1018 Views
0 replies
0 likes

1018 Views
0 replies
0 likes

Downloaded songs

Hi, I'm using Spotify from about a month. I noticed that it occupies about 500 MB but I've not a premium account!! I can't download songs but there is a folder called "downloaded songs" which is too big! If I delete that one, what will happen? thanks...

richaard19
Newbie
Hi, I'm using Spotify from about a month. I noticed that it occupies about 500 MB but I've not a premium account!! I can't download songs but there is a folder called "downloaded songs" which is too ...
2017-02-28 3:55:27 PM
2017-02-28 4:58:36 PM
itu_
Community Legend
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Spotify logo while listening music

Hi, The change might come from an update but I want to make sure. While I listen to spotify, I don't have anymore the spotify logo appearing at the top of my screen. It was helpfull to quickly access to the app. Can anyone confirm if this option is n...

markusandrik
Casual Listener
Hi, The change might come from an update but I want to make sure. While I listen to spotify, I don't have anymore the spotify logo appearing at the top of my screen. It was helpfull to quick...
2017-02-20 5:37:31 PM
2017-02-28 4:40:34 PM
markusandrik
Casual Listener
337 Views
2 replies
0 likes

337 Views
2 replies
0 likes

Solved!! spotify app will stop when using chrome browser?

Hello all, as stated in the subject I have the app running (premium user) and music plays fine on my non rooted sony xperia z1 running fully up to date lollypop. I then open chrome and browse and it will stop the music and close Spotify. If I do the ...

fcuk6210
Casual Listener
Hello all, as stated in the subject I have the app running (premium user) and music plays fine on my non rooted sony xperia z1 running fully up to date lollypop. I then open chrome and browse and it ...
2015-06-11 10:57:08 PM
2017-02-28 1:46:01 PM
AciDCooL
Newbie
5531 Views
5 replies
1 likes

5531 Views
5 replies
1 likes

Solved!! Library Dowbload

I have a little question:when you're in the library with all your saved songs, there's a little switch saying download. Is it normal that, if u switch it off and on again, every time spotify downloads all your songs in the library again? I think that...

Obuddao
Casual Listener
I have a little question: when you're in the library with all your saved songs, there's a little switch saying download. Is it normal that, if u switch it off and on again, every time spotify downlo...
2017-02-27 9:56:50 AM
2017-02-28 12:30:59 PM
user-removed
Not applicable
554 Views
3 replies
0 likes

554 Views
3 replies
0 likes

Downloaded playlist not adding new songs

I have downloaded one playlist of 128 songs on my Samsung Galaxy J7 which I have a 64gb SD card installed on. It downloaded fine, then I went back to my computer and added a few more songs to this playlist but my phone will not downloaded the new son...

J805
Casual Listener
I have downloaded one playlist of 128 songs on my Samsung Galaxy J7 which I have a 64gb SD card installed on. It downloaded fine, then I went back to my computer and added a few more songs to this pl...
2017-02-28 10:47:51 AM
223 Views
0 replies
0 likes

223 Views
0 replies
0 likes

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