changing payment information

I need to change my payment information to my new debit card but every time I try to update it I get a red error message telling me to enter my expiry month. Clearly, I've already entered the expiration of my card into the appropriate box. I've tried...

• yourehoneybee
• Newbie
• I need to change my payment information to my new debit card but every time I try to update it I get a red error message telling me to enter my expiry month. Clearly, I've already entered the expirat...
• 2017-02-28 1:20:12 AM
• 167 Views
• 0 replies
• 0 likes

Failed connect with facebook

Okay, I'm having a little problemYear ago I started my adventure with Spotify, I have account and it is or was connected with Facebook. When I'm trying to log with normal email address, today, Spotify automatically try to log me with using Facebook b...

• user-removed
• Visitor
• Okay, I'm having a little problem Year ago I started my adventure with Spotify, I have account and it is or was connected with Facebook. When I'm trying to log with normal email address, today, Spot...
• 2017-02-27 10:04:22 PM
• 241 Views
• 0 replies
• 0 likes

Local data files won't sync

Hi, I've used local music files on Spotify before and it worked. Now when I'm tyring to add local music files on my stationed computer, the files won't download on my phone. I've tried uninstall and install on both of them, but no luck... It is just ...

• haraldvintonhun
• Newbie
• Hi, I've used local music files on Spotify before and it worked. Now when I'm tyring to add local music files on my stationed computer, the files won't download on my phone. I've tried uninstall and ...
• 2017-02-27 9:59:24 PM
• 181 Views
• 0 replies
• 0 likes

All offline playlists deleted. AGAIN!!!!!!

So once again, all my downloaded for offline listening playlists have been deleted from my phone.And yet again I have to redownload them. My expense, my time. Garbage app, garbage service and support, same garbage bugs repeating and reappearing over ...

• woodandrew90
• Roadie
• So once again, all my downloaded for offline listening playlists have been deleted from my phone. And yet again I have to redownload them. My expense, my time.   Garbage app, garbage service ...
• 2017-02-27 7:48:04 PM
• 2017-02-27 9:51:00 PM
• user-removed
• Not applicable
• 270 Views
• 1 replies
• 0 likes

Unable to rearrange songs in a playlist:(

I cannot for the life of me figure out how to drag and rearrange songs in my playlists, and it is driving me crazy! When I try to drag and drop on my desktop I get the circle with a line through it icon meaning "no", and on my phone I don't even get ...

• wilkobecks
• Newbie
• I cannot for the life of me figure out how to drag and rearrange songs in my playlists, and it is driving me crazy! When I try to drag and drop on my desktop I get the circle with a line through it i...
• 2017-02-27 9:11:04 PM
• 198 Views
• 0 replies
• 1 likes

No Inbox

A friend has sent me some music but I cannot find my inbox. Where there should be a bell icon I only have the find friends icon. Where can I find my inbox and the music shared with me?

• Bjhagee
• Newbie
• A friend has sent me some music but I cannot find my inbox. Where there should be a bell icon I only have the find friends icon. Where can I find my inbox and the music shared with me?
• 2017-02-27 7:51:50 PM
• 2017-02-27 9:00:18 PM
• Maxim
• Spotify Star
• 351 Views
• 1 replies
• 0 likes

I wonna unistall my spotify but cant

i bough my sone xperia xa yersterday nad spotify was install already, so i wonna uninstall it but cant, can only disable it. i have contact sony support and they says to me 'it may was a probleme with spotify, go to spotify support' PLS HELP

• yasinsohail11
• Newbie
• i bough my sone xperia xa yersterday nad spotify was install already, so i wonna uninstall it but cant, can only disable it. i have contact sony support and they says to me 'it may was a probleme wit...
• 2016-11-26 2:49:47 PM
• 2017-02-27 8:07:19 PM
• fede_ash
• Newbie
• 452 Views
• 2 replies
• 0 likes

Modo offline

Hola espero me respondan mi pregunta chicos.¿Si cambio de dispositivo tengo que descargar mi musica offline otra vez?

• OsvaldoRiveros
• Casual Listener
• Hola espero me respondan mi pregunta chicos. ¿Si cambio de dispositivo tengo que descargar mi musica offline otra vez?
• 2017-02-26 12:13:51 AM
• 2017-02-27 7:26:52 PM
• itu_
• Community Legend
• 424 Views
• 1 replies
• 0 likes

Android volume spikes

Hi, I love Spotify and I listen to it on my PC and my Android Oneplus 3 phone. However over only my phone, there are random volume spikes with and without earphones. It's really ruining my experience and I'm extremely unhappy with this, anyone have t...

• arkadiusdm
• Casual Listener
• Hi, I love Spotify and I listen to it on my PC and my Android Oneplus 3 phone. However over only my phone, there are random volume spikes with and without earphones. It's really ruining my experience...
• 2017-02-23 5:24:25 AM
• 2017-02-27 7:18:08 PM
• yosempai
• Newbie
• 1247 Views
• 4 replies
• 0 likes

Songs Not Playing

Recently on spotify, my songs won't have sound when they play. Then, when I hit pause, the seeker restarts from the beginning. Still no sounds comes out, and if I hit pause again, it will restart again. I cleared cache and data, uninstalled and reins...

• corriseid
• Newbie
• Recently on spotify, my songs won't have sound when they play. Then, when I hit pause, the seeker restarts from the beginning. Still no sounds comes out, and if I hit pause again, it will restart aga...
• 2017-02-27 6:51:05 PM
• 201 Views
• 0 replies
• 0 likes

Smartphones TP-LINK NEFFOS C5

Hola, tengo un celular TP-LINK NEFFOS C5 y no puedo seleccionar la memoria SD para guardar la música. Alguien sabe por qué pasa esto?Gracias.

• user-removed
• Visitor
• Hola, tengo un celular TP-LINK NEFFOS C5 y no puedo seleccionar la memoria SD para guardar la música. Alguien sabe por qué pasa esto? Gracias.
• 2017-02-27 4:48:46 PM
• 256 Views
• 0 replies
• 1 likes

Music deleted

While traveling abroad all my saved music deleted itself leaving me without music for several days, anything I can do?

• eoind19999
• Newbie
• While traveling abroad all my saved music deleted itself leaving me without music for several days, anything I can do?
• 2017-02-26 2:26:02 PM
• 2017-02-27 4:36:17 PM
• woodandrew90
• Roadie
• 391 Views
• 1 replies
• 0 likes

Songs and playlists won't play

When I select a song, it turns green like it wants to play but nothing happens and when I try to select it again, it won't open or play. This is really frustrating because I'm paying for it and it isn't working. It's doing this on random playlists an...

• Jadedbritt
• Newbie
• When I select a song, it turns green like it wants to play but nothing happens and when I try to select it again, it won't open or play. This is really frustrating because I'm paying for it and it is...
• 2017-02-27 3:54:45 PM
• 2017-02-27 4:06:00 PM
• user-removed
• Not applicable
• 367 Views
• 1 replies
• 0 likes

Reload library previously downloaded after a HW reset on Android device

After perform a HW Reset, how can I listen previously library downloaded locally on a SD card?

• Luca19th
• Casual Listener
• After perform a HW Reset, how can I listen previously library downloaded locally on a SD card?
• 2017-02-27 1:12:33 PM
• 2017-02-27 3:56:58 PM
• user-removed
• Not applicable
• 474 Views
• 5 replies
• 0 likes

I'm paying for this thing and have no app on my android phone. **bleep**! maybe just for apple.

• tjmcd01
• Newbie
• 2017-02-27 3:32:52 PM
• 2017-02-27 3:54:25 PM
• user-removed
• Not applicable
• 205 Views
• 1 replies
• 0 likes

Download Micro sd

I don't see the option for download music in Micro sd. Help please. Account premium, Huawei p9 lite

• Domy_ct46
• Casual Listener
• I don't see the option for download music in Micro sd. Help please. Account premium, Huawei p9 lite
• 2017-02-27 2:09:17 AM
• 2017-02-27 2:55:58 PM
• Domy_ct46
• Casual Listener
• 491 Views
• 3 replies
• 1 likes

ChromeCast issues

With a premium account, my chromecast device does not show in my devices..It is working correctly with other devices and is on the same network but will not show up. It worked for a few days, but now nothing.

• Ekul79
• Newbie
• With a premium account, my chromecast device does not show in my devices.. It is working correctly with other devices and is on the same network but will not show up. It worked for a few days, but n...
• 2017-02-27 11:31:39 AM
• 2017-02-27 2:23:54 PM
• DaveDenomolos
• Roadie
• 237 Views
• 1 replies
• 0 likes