Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
56601 Views
68 replies
25 likes

56601 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
4 weeks ago
Sumit_Ghosh
Casual Listener
27983 Views
5 replies
0 likes

27983 Views
5 replies
0 likes

Rework the Mobile App to Function Like It Used to

Now, I'm not the kind of person who usually writes complaints to a company because I am pretty understanding and reasonable when it comes to corporate decisions, but the Spotify Mobile App is a disgrace to this company and everything it stands for. T...

thecoloradokid
Newbie
Now, I'm not the kind of person who usually writes complaints to a company because I am pretty understanding and reasonable when it comes to corporate decisions, but the Spotify Mobile App is a...
2017-03-01 8:30:31 PM
390 Views
0 replies
0 likes

390 Views
0 replies
0 likes

Radio Stations on Android turned into playlists!

As of the last update on both my Android devices the Radio Stations have turned into playlists(!!!)This is obviously not a normal bug but someone was asleep on the job: When I look at my radio station it looks like a normal playlist, but with the tex...

BeardedGeek72
Gig Goer
As of the last update on both my Android devices the Radio Stations have turned into playlists(!!!) This is obviously not a normal bug but someone was asleep on the job: When I look at my radio stat...
2016-01-16 10:06:44 AM
2017-03-01 7:55:57 PM
user-removed
Not applicable
858 Views
2 replies
0 likes

858 Views
2 replies
0 likes

Thank you!

thank you thank you your solution for my continuous play Problem was great thanks again

jgmpcfl
Casual Listener
thank you thank you your solution for my continuous play Problem was great thanks again
2017-03-01 7:31:24 PM
2017-03-01 7:43:48 PM
Jacob
Community Legend
405 Views
1 replies
0 likes

405 Views
1 replies
0 likes

Missing album cover

I have an album downloaded (Rise Against - Appeal to Reason) and the album art doesn't show up. It also doesn't show up when I'm in the album on the artist's page, but it does on the list of albums. I've tried deleting the album and re-downloading, u...

bmjmb
Casual Listener
I have an album downloaded (Rise Against - Appeal to Reason) and the album art doesn't show up. It also doesn't show up when I'm in the album on the artist's page, but it does on the list of albums. ...
2017-03-01 4:32:05 PM
2017-03-01 4:34:11 PM
bmjmb
Casual Listener
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Spotify STILL stops after applying ALL the suggesitons

I've done all of the suggestions... even the new one for Nouget... Turned off battery optimization for Spotify, etc.... it STILL stops about every 1 - 4 minutes randomly.Any other solutions to try? It's getting frustrating.

Thom71gt
Regular
I've done all of the suggestions... even the new one for Nouget... Turned off battery optimization for Spotify, etc.... it STILL stops about every 1 - 4 minutes randomly. Any other solutions...
2017-03-01 4:26:27 PM
2017-03-01 4:30:18 PM
NanaFabuel
Newbie
286 Views
1 replies
0 likes

286 Views
1 replies
0 likes

Playback... Settings. Offline mode unavailable!

When I try to download a playlist, my spotify prompts me to go to settings to allow download using cellular data. When I try to switch offline mode on it DOES NOT LET ME. Sooo frusatrating. I pay for this to download music to listen to when service i...

lamatthe14
Casual Listener
When I try to download a playlist, my spotify prompts me to go to settings to allow download using cellular data. When I try to switch offline mode on it DOES NOT LET ME. Sooo frusatrating. I pay for...
2017-03-01 3:44:58 PM
979 Views
0 replies
1 likes

979 Views
0 replies
1 likes

Quality of downloaded tracks

My quality settings are, Normal for streaming and Extreme for downloading. I also keep my songs (songs I saved to my music) offline, so when I click 'save to my music', it downloads. Here's my question; I'm listening to a song (streaming) and I tap +...

omerfbingol
Casual Listener
My quality settings are, Normal for streaming and Extreme for downloading. I also keep my songs (songs I saved to my music) offline, so when I click 'save to my music', it downloads. Here's my questi...
2017-02-24 11:12:42 AM
2017-03-01 2:16:54 PM
omerfbingol
Casual Listener
2369 Views
2 replies
0 likes

2369 Views
2 replies
0 likes

Not being able to save to Sd card

I can 't download my songs on to my Sd card. I already don t have enough space on my phone. How can I do it? I really need some help.

BauerTR
Casual Listener
I can 't download my songs on to my Sd card. I already don t have enough space on my phone. How can I do it? I really need some help.
2017-02-28 11:59:38 PM
2017-03-01 2:12:00 PM
KatesHere
Community Legend
378 Views
3 replies
0 likes

378 Views
3 replies
0 likes

App is lagging and sometimes unresponsive

As stated in the title the app on my Samsung Galaxy is lagging all the itme, does not respond to commands, all my playlist are downloaded to my phone but songs often do not play, lag or slow down. Have tried reinstalling the app but problems persist....

emmzie
Casual Listener
As stated in the title the app on my Samsung Galaxy is lagging all the itme, does not respond to commands, all my playlist are downloaded to my phone but songs often do not play, lag or slow down. Ha...
2014-01-05 1:06:50 AM
2017-03-01 1:30:43 PM
Vctrious
Newbie
5578 Views
12 replies
0 likes

5578 Views
12 replies
0 likes

Cannot remove song from Android playlist that was taken off Spotify

Firstly, I NEVER hide unplayable tracks. You keep trying to change my settings to do that but I don't want that setting. I want to see what I have on my playlists.Secondly, if I download something it should not suddenly become unavailable. The whole ...

EarlPurple
Roadie
Firstly, I NEVER hide unplayable tracks. You keep trying to change my settings to do that but I don't want that setting. I want to see what I have on my playlists. Secondly, if I download something ...
2017-03-01 1:02:35 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

Spotify stopped working on my Android Phone

Recently (after the app was updated to display similar songs at the bottom of playlists) Spotify has been taking longer and longer to load on my phone.Until, yesterday, it was on the loading screen for the WHOLE DAY and I never got to play any music....

manfredorocks
Newbie
Recently (after the app was updated to display similar songs at the bottom of playlists) Spotify has been taking longer and longer to load on my phone. Until, yesterday, it was on the loading screen...
2017-03-01 12:21:49 PM
289 Views
0 replies
0 likes

289 Views
0 replies
0 likes

Unable to download more than 10-12 extreme quality

Hi, All. For some reason, Spotify Premium stopped downloading songs. I've removed all the cache and data and reinstalled. I've toggled between offline and online. I've switched between my onboard storage on my S7 and my 32Gb external card, even thoug...

koryva
Casual Listener
Hi, All. For some reason, Spotify Premium stopped downloading songs. I've removed all the cache and data and reinstalled. I've toggled between offline and online. I've switched between my onboard sto...
2017-03-01 3:56:08 AM
2017-03-01 11:57:50 AM
koryva
Casual Listener
596 Views
1 replies
0 likes
downloading
extreme

596 Views
1 replies
0 likes

Solved!! Song not avaliable

So I added Health's - Stonefist remix to my songs and was able to listen to it on my desktop. But it doesn't work on my android phone. What's the reason and how to fix it?

Humanmaybe
Regular
So I added Health's - Stonefist remix to my songs and was able to listen to it on my desktop. But it doesn't work on my android phone. What's the reason and how to fix it?
2017-03-01 10:58:19 AM
2017-03-01 11:45:06 AM
Jacob
Community Legend
743 Views
7 replies
0 likes

743 Views
7 replies
0 likes

Samsung S7 Edge Nougat Background Play

After the update to android Nougat on my Samsung S7 Edge Spotify no longer plays audio in the background. It stops the second the app closed.

Boomxx
Casual Listener
After the update to android Nougat on my Samsung S7 Edge Spotify no longer plays audio in the background. It stops the second the app closed.
2017-03-01 1:18:28 AM
536 Views
0 replies
0 likes

536 Views
0 replies
0 likes

Saving offline music to sd card

I'd like to save my music to my sd card rather than the phone's (Wileyfox Spark X) internal storage. The guide Spotify provides says to go to your library -> settings -> storage. The problem, however, is that there is no storage setting in my app at ...

finnmarius
Casual Listener
I'd like to save my music to my sd card rather than the phone's (Wileyfox Spark X) internal storage. The guide Spotify provides says to go to your library -> settings -> storage. The pr...
2017-03-01 1:05:41 AM
467 Views
0 replies
0 likes

467 Views
0 replies
0 likes

Spotify Hi-Fi?

I received a message today on my Android app about Spotify Hi-Fi for an extra $10. I was so excited! I've been using Tidal for over a year and love the sound quality. But as an overall service, I much prefer Spotify. I attempted to upgrade, but I got...

bdygert
Music Fan
I received a message today on my Android app about Spotify Hi-Fi for an extra $10. I was so excited! I've been using Tidal for over a year and love the sound quality. But as an overall service, I muc...
2017-02-28 8:40:54 PM
2017-03-01 1:01:43 AM
CMG131
Casual Listener
5591 Views
2 replies
0 likes

5591 Views
2 replies
0 likes

Everything is wrong

Okay so I have many things going wrong with my app. I have done all the troubleshooting in the world, have even gotten a new phone and I'm still having the same problems, which I'm very tired of.When ever I first open the app it takes at least 5 min ...

Lyoung21
Newbie
Okay so I have many things going wrong with my app. I have done all the troubleshooting in the world, have even gotten a new phone and I'm still having the same problems, which I'm very tired of. ...
2017-02-28 10:54:24 PM
411 Views
0 replies
0 likes

411 Views
0 replies
0 likes

Daily Mix Error Message

Hi - For about 2 weeks now I've been getting the "Sorry, an error occurred" when I try to listen to or go to my Daily Mix list. Very frustrating as I enjoy this feature! I'm using and iPhone 6S and 7, and iPad Air 2, all 3 will not work... Any one ab...

br44163
Casual Listener
Hi - For about 2 weeks now I've been getting the "Sorry, an error occurred" when I try to listen to or go to my Daily Mix list. Very frustrating as I enjoy this feature! I'm usin...
2016-12-07 7:18:07 PM
2017-02-28 9:45:01 PM
positronmchappy
Casual Listener
1164 Views
3 replies
1 likes

1164 Views
3 replies
1 likes

No Podcast Feature

I saw there is spotify podcast feature advertised but I can't seem to find it. It look like it's missing compleat ly from my app.

Bozhidar_Todoro
Casual Listener
I saw there is spotify podcast feature advertised but I can't seem to find it. It look like it's missing compleat ly from my app.
2017-02-28 8:12:48 PM
325 Views
0 replies
0 likes
podcast
Shows

325 Views
0 replies
0 likes

Problems with wifi/ mobile data

When I have full four bars of Wi-Fi, or 4G mobile data all other Internet apps work absolutely fine on my Samsung S6. However with my Spotify Free acount I'll press shuffle play and automatically lock my phone but despite my data or Wi-Fi still being...

carmentxx
Newbie
When I have full four bars of Wi-Fi, or 4G mobile data all other Internet apps work absolutely fine on my Samsung S6. However with my Spotify Free acount I'll press shuffle play and automatically loc...
2017-02-28 6:53:07 PM
366 Views
0 replies
0 likes

366 Views
0 replies
0 likes

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