Not working at all. Galaxy s4

Whenever I try to open spotify on my phone it doesn't work. It sits on a blank screen. I tried to uninatall and re install and that did not help at all. I pay for spotify premium so this is very irritating. What can I do to fix this?

• brebre334
• Regular
• Whenever I try to open spotify on my phone it doesn't work. It sits on a blank screen. I tried to uninatall and re install and that did not help at all. I pay for spotify premium so this is very irri...
• 2014-08-25 2:18:20 AM
• 2016-12-26 3:52:18 AM
• survivor_27
• Newbie
• 4130 Views
• 59 replies
• 3 likes

Storage problem

How do I put the spotify storage not sd not my moto g2?I tried to use this link: https://support.spotify.com/br/using_spotify/troubleshooting2/save-to-sd-card/But mine does not have the option of storing.

• fmsdeiros
• Newbie
• How do I put the spotify storage not sd not my moto g2? I tried to use this link: https://support.spotify.com/br/using_spotify/troubleshooting2/save-to-sd-card/ But mine does not have th...
• 2016-12-26 1:58:19 AM
• 174 Views
• 0 replies
• 0 likes

I can not make public my playlist

I can not make public my playlist help me

• Dolf1
• Casual Listener
• I can not make public my playlist help me
• 2016-12-25 11:51:57 PM
• 2016-12-25 11:58:29 PM
• Joe
• Community Legend
• 224 Views
• 1 replies
• 0 likes

Release radar hasn't renewed for 3 weeks

Release radar hasn't renewed for 3 weeks. I follow and listen release radar list every week since its deput. There wasn't any problem like this. Does anyone know why it happened and its solution.

• Samet8
• Newbie
• Release radar hasn't renewed for 3 weeks. I follow and listen release radar list every week since its deput. There wasn't any problem like this. Does anyone know why it happened and its solution.
• 2016-12-25 11:55:46 PM
• 154 Views
• 0 replies
• 0 likes

Downloading Library Again

I recently set up Spotify on my Edge 7. Downloaded all the albums last week. Just checked my library and says they are on my device but not downloaded so need to do it again. Why is this as don't want to be doing this regularly

• RichardDavies34
• Casual Listener
• I recently set up Spotify on my Edge 7. Downloaded all the albums last week. Just checked my library and says they are on my device but not downloaded so need to do it again. Why is this as don't wan...
• 2016-12-25 9:29:45 PM
• 173 Views
• 0 replies
• 0 likes

Spotify not loading properly

I used the template as the troubleshooting requests you should do. Here goes: Description The app "freezes" up on me, by not loading the content properly. Not even the in-app content such as settings. I can press all the buttons I want, but nothing h...

• KristianK
• Casual Listener
• I used the template as the troubleshooting requests you should do. Here goes:   Description The app "freezes" up on me, by not loading the content properly. Not even the in-app content suc...
• 2013-07-08 11:41:40 PM
• 2016-12-25 9:23:22 PM
• mutazzbey029
• Newbie
• 1280 Views
• 3 replies
• 0 likes

Shuffle bug with Android + PC

I came across an unexpected and annoying behavior while using my PC to play songs and Android phone to manage the queue: the shuffle functionality only works in a subregion of the playlist. I can reproduce the bug following these steps:1 - On android...

• blancPedro
• Newbie
• I came across an unexpected and annoying behavior while using my PC to play songs and Android phone to manage the queue: the shuffle functionality only works in a subregion of the playlist.   ...
• 2016-12-25 8:37:00 PM
• 180 Views
• 0 replies
• 0 likes

ayuda porfavor

Quiero mover mi musica offline a la memoria sd porfavor ayudenme

• andresriv95
• Newbie
• Quiero mover mi musica offline a la memoria sd porfavor ayudenme
• 2016-12-25 8:25:12 PM
• 159 Views
• 0 replies
• 0 likes

Problemas com conta partilhada

compartilho a conta com um amigo e nós nao conseguimos escutar ao mesmo tempo,pois aparece que ele esta utilizando o meu dispositivo,mas na verdade nao,sendo assim,nao é possível reproduzir as musicas quando ele esta online

• Vine13
• Newbie
• compartilho a conta com um amigo e nós nao conseguimos escutar ao mesmo tempo,pois aparece que ele esta utilizando o meu dispositivo,mas na verdade nao,sendo assim,nao é possível reproduzir as musica...
• 2016-12-25 7:57:41 PM
• 156 Views
• 0 replies
• 0 likes

Un album esta en gris y no se pueze guardar ni reproducir Android

• XxMLGIvanxX
• Newbie
• 2016-12-25 6:16:15 PM
• 233 Views
• 0 replies
• 0 likes

I cant download using mobile data please help

When im using wifi it start to downloadBut i cant download using mobile data.But the setting for cellular is on

• Mhdzul
• Newbie
• When im using wifi it start to download But i cant download using mobile data.But the setting for cellular is on
• 2016-12-25 6:07:10 PM
• 168 Views
• 0 replies
• 0 likes

E-mail My year in music 2016 didn't receive

I didn't receive an email whit the highlights. How could I get it?

• Maxwell38
• Newbie
• I didn't receive an email whit the highlights. How could I get it?
• 2016-12-25 5:38:41 PM
• 2016-12-25 5:59:38 PM
• Jacob
• Community Legend
• 238 Views
• 1 replies
• 0 likes

Ajuda

Eu quero que o spotify me ajude, pois o aplicativo não consegui ficar em segundo plano. Eu já desliguei o celular, atualizei o aplicativo, desinstalei, estalei de novo e nada dele ele ficar bom.

• Aírton
• Newbie
• Eu quero que o spotify me ajude, pois o aplicativo não consegui ficar em segundo plano. Eu já desliguei o celular, atualizei o aplicativo, desinstalei, estalei de novo e nada dele ele ficar bom.
• 2016-12-25 4:53:13 PM
• 250 Views
• 0 replies
• 0 likes

Downloaded Songs Is Being Deleted Every Month

I am a premium user. I have a bad connection. Spotify deletes the songs which I have already downloaded every month on its own. I have lots of songs on Spotify and I hate downloading them again and again.

• denizyildizi345
• Newbie
• I am a premium user. I have a bad connection. Spotify deletes the songs which I have already downloaded every month on its own. I have lots of songs on Spotify and I hate downloading them again and a...
• 2016-12-25 5:20:49 AM
• 2016-12-25 11:54:44 AM
• Joe
• Community Legend
• 263 Views
• 1 replies
• 0 likes

Need to identify an app icon

My wife sent me a screen shot from her phone. At the top was this icon (that I have attached). I'm trying to identify it!!

• Lost_Soul
• Newbie
• My wife sent me a screen shot from her phone. At the top was this icon (that I have attached). I'm trying to identify it!!
• 2016-12-25 11:51:07 AM
• 293 Views
• 0 replies
• 0 likes

Samsung S7 Edge - Cannot go to settings page on app

When I go to 'Your Library' -> 'Settings' and try to scroll down, the app crashes itself without warning and I can't change any settings or log out. I've tried uninstalling and reinstalling. No go. Any idea what's causing the crash?

• kwong911
• Newbie
• When I go to 'Your Library' -> 'Settings' and try to scroll down, the app crashes itself without warning and I can't change any settings or log out.    I've tried uninstalling and rein...
• 2016-12-25 9:07:39 AM
• 2016-12-25 11:47:36 AM
• Joe
• Community Legend
• 339 Views
• 1 replies
• 0 likes

Move to SD Card

Since the new update came up, I haven't got the function to move the downloaded songs to the SD Card anymore! Pls help!

• Bakacookiie
• Casual Listener
• Since the new update came up, I haven't got the function to move the downloaded songs to the SD Card anymore! Pls help! 😧
• 2016-12-25 11:35:05 AM
• 2016-12-25 11:42:38 AM
• Joe
• Community Legend
• 293 Views
• 1 replies
• 0 likes

Home screen widget issues

I currently use a Xperia Z3 running Android 5.0.2. I have used the home screen widget since I first got Spotify.The widget works fine when playing music etc. until I close Spotify from the square button next to the home button. When I do this, the al...

• amundbuer
• Newbie
• I currently use a Xperia Z3 running Android 5.0.2. I have used the home screen widget since I first got Spotify. The widget works fine when playing music etc. until I close Spotify from the square...
• 2015-04-21 9:09:16 AM
• 2016-12-25 8:55:12 AM
• k2u
• Regular
• 3716 Views
• 2 replies
• 2 likes
• Sony
  Widget
  Xperia