Pay by mobile not showing

I'm using Samsung Galaxy S5, and I can't seem to pay by mobile. Yes, Globe is supported by Spotify's pay by mobile yet I can't see it in the payment options.

• zeadtorres
• Newbie
• I'm using Samsung Galaxy S5, and I can't seem to pay by mobile. Yes, Globe is supported by Spotify's pay by mobile yet I can't see it in the payment options.
• 2016-12-06 4:25:24 PM
• 457 Views
• 0 replies
• 0 likes

Track not available for all Playlist that are not downloaded

Hey guys,I have spotify premium on my s7 and note 5 it was working fine until 2 days ago.Now it keeps saying "track not available" for any track that isnt downloaded for offline mode.I have tried logging off and back in and reinstalling the app but i...

• Annak87
• Newbie
• Hey guys, I have spotify premium on my s7 and note 5 it was working fine until 2 days ago. Now it keeps saying "track not available" for any track that isnt downloaded for offline mode. I ha...
• 2016-12-06 9:29:50 AM
• 125 Views
• 0 replies
• 0 likes

No reproduce música importada.

Hola.Espero que puedan ayudarme con este problema y es que Spotify ya no reproduce canciones que tengo importadas, pasa como cuando se va el internet y se queda reproduciendo una canción a medias, la barra que mide el tiempo de reproducción sigue ava...

• juliocore
• Newbie
• Hola. Espero que puedan ayudarme con este problema y es que Spotify ya no reproduce canciones que tengo importadas, pasa como cuando se va el internet y se queda reproduciendo una canción a medias, ...
• 2016-12-06 8:06:40 AM
• 202 Views
• 0 replies
• 0 likes

DOWNLOADED SONGS ALWAYS BEING REMOVED

Hello I'm using my Huawei P9 plus, and I'm a premium user. I have downloaded all the saved songs but every one or two days it will be "undownloaded" and I have to keep downloading every songs in my library all the time and to use my cellar network to...

• CITYDOVEY
• Newbie
• Hello I'm using my Huawei P9 plus, and I'm a premium user. I have downloaded all the saved songs but every one or two days it will be "undownloaded" and I have to keep downloading every songs in my l...
• 2016-12-06 5:26:25 AM
• 244 Views
• 0 replies
• 2 likes

Spotify not working

My spotify isn't working or playing at all when i use my mobile internet but will only play on wifi what do i do?

• Samie4752
• Newbie
• My spotify isn't working or playing at all when i use my mobile internet but will only play on wifi what do i do?
• 2016-12-06 4:34:51 AM
• 149 Views
• 0 replies
• 0 likes

Premium not working

Paid $0.99 for the 3 month premium package that they were offering and I'm not able to use my premium what do I do

• JohnnyRichter42
• Casual Listener
• Paid $0.99 for the 3 month premium package that they were offering and I'm not able to use my premium what do I do
• 2016-12-02 1:05:15 AM
• 2016-12-06 3:28:45 AM
• kbrooksc
• Community Legend
• 269 Views
• 3 replies
• 0 likes

Sin conexion

Buenas tardes, estoy conectado a una red móvil Movistar HSPA+ de uso de datos ilimitados, la cual tiene una muy buena velocidad tanto de bajada como de subida y Spotify me dice que no "sin conexión a internet". Antes tenía red 3g y funcionaba perfect...

• georgejim3
• Casual Listener
• Buenas tardes, estoy conectado a una red móvil Movistar HSPA+ de uso de datos ilimitados, la cual tiene una muy buena velocidad tanto de bajada como de subida y Spotify me dice que no "sin conexión a...
• 2016-12-06 2:15:02 AM
• 234 Views
• 0 replies
• 0 likes

Snapchat stops spotify music

HeySo whenever I use Snapchat my Spotify pauses until I actually go into the app and click play again, I'm on android so whenever the music stops the pause play thing dissapears and its pretty annoying, I've tried a few apps and I was just hoping if ...

• Finn-Krass
• Newbie
• Hey So whenever I use Snapchat my Spotify pauses until I actually go into the app and click play again, I'm on android so whenever the music stops the pause play thing dissapears and its pretty anno...
• 2016-12-06 1:39:02 AM
• 964 Views
• 0 replies
• 1 likes

spotify not availble in your country. right now im in ireland

• praveengeorgeix
• Newbie
• 2016-12-05 11:05:55 PM
• 294 Views
• 0 replies
• 0 likes

Spotify for running/jogging/exercise

hello team,I want a mp3 player that I can take for a run and just listen to spotify on it. I don't want to carry my giant phone all the time. I want something like the iPod Nano size but for spotify, what can I purchase?

• dhjin
• Newbie
• hello team, I want a mp3 player that I can take for a run and just listen to spotify on it. I don't want to carry my giant phone all the time. I want something like the iPod Nano size but for spot...
• 2016-12-05 9:00:59 PM
• 355 Views
• 0 replies
• 1 likes

Play bar

Okay, so the play bar that was displayed at the top of my Notification center has changed; I don't know why and I don't like the new one. I believe is a bug or something, but looks awful

• vfanatiik_z
• Newbie
• Okay, so the play bar that was displayed at the top of my Notification center has changed; I don't know why and I don't like the new one. I believe is a bug or something, but looks awful
• 2016-12-05 7:07:54 PM
• 208 Views
• 0 replies
• 0 likes

Bluetooth metadata totally messed up

About 2-4 weeks ago, display of metadata totaly messed up. When Spotify starts to play next song metadata displayed on car screen does not update at all. When I click "next" button on phone screen metadata does not update too. But when I click "Next"...

• radeks11
• Casual Listener
• About 2-4 weeks ago, display of metadata totaly messed up. When Spotify starts to play next song metadata displayed on car screen does not update at all. When I click "next" button on phone scre...
• 2016-12-05 5:58:53 PM
• 255 Views
• 0 replies
• 0 likes

GUI failures on orientation change

I am a PhD student at Università di Napoli and I am working on mobile software testing techniques. I tested your app for research purposes and I found some failures. It would be extremely useful if you could send me a feedback about this report. I am...

• vin_riccio
• Newbie
• I am a PhD student at Università di Napoli and I am working on mobile software testing techniques. I tested your app for research purposes and I found some failures. It would be extremely useful if y...
• 2016-12-05 5:04:05 PM
• 222 Views
• 0 replies
• 1 likes

App incessantly pausing/skipping songs.

This happens the second i plug my car audio cable in. It's an FM transmitter. Randomly, my volume slider will pop into view during the app's seizure.Phone is the OnePlus 3T.Android version 6.0.1Spotify version 6.9.0.1212 armv7

• Lemmons
• Casual Listener
• This happens the second i plug my car audio cable in. It's an FM transmitter. Randomly, my volume slider will pop into view during the app's seizure. Phone is the OnePlus 3T. Android version 6.0....
• 2016-12-02 7:02:13 PM
• 2016-12-05 3:11:11 PM
• Lemmons
• Casual Listener
• 365 Views
• 2 replies
• 0 likes

Selected "Try Premium" and all data shut off

Yesturday I selected Try Premium for 7 days. Now no data works over my carrier. No Spotify (keeps popping to try premium), no email, no facebook etc until I'm on Wifi. Data is turned on my phone. S7 Galaxi with all android updates. Note ALL data was ...

• tk1991
• Casual Listener
• Yesturday I selected Try Premium for 7 days. Now no data works over my carrier. No Spotify (keeps popping to try premium), no email, no facebook etc until I'm on Wifi. Data is turned on my phone...
• 2016-12-05 2:30:01 AM
• 2016-12-05 3:01:36 PM
• kbrooksc
• Community Legend
• 204 Views
• 1 replies
• 0 likes

CANT REDEEM MY PREMIUM ACCOUNT

I've subscribe for the premium but i cant redeem it, i tried reinstalling the app, log in/out, and it still not premium can someone help me please ;(

• Chokulitz_03
• Newbie
• I've subscribe for the premium but i cant redeem it, i tried reinstalling the app, log in/out, and it still not premium can someone help me please ;(
• 2016-12-05 6:24:20 AM
• 2016-12-05 2:52:23 PM
• Jacob
• Community Legend
• 194 Views
• 1 replies
• 0 likes

Some Offline not playing

Some Downloaded songs wont play on Android even though they have an indicator that they are indeed downloaded (Green arrow besides the title track). I have tried uninstalling and reinstalling spotify but still getting this problem. The problem only s...

• Bluessues
• Newbie
• Some Downloaded songs wont play on Android even though they have an indicator that they are indeed downloaded (Green arrow besides the title track).   I have tried uninstalling and reinstallin...
• 2016-12-05 2:02:10 PM
• 202 Views
• 0 replies
• 0 likes

issue with widget/notifications

Hi there, there is a problem with the spotify widget. If I start spotify and go back to the startscreen with the spotify widget (or other widgets, which can show the cover informations), then everything works fine for two or three songs. Then the wid...

• k2u
• Regular
• Hi there,   there is a problem with the spotify widget.   If I start spotify and go back to the startscreen with the spotify widget (or other widgets, which can show the cover informati...
• 2016-12-05 10:57:08 AM
• 435 Views
• 0 replies
• 0 likes
• Widget