Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
yesterday
Timbo6sic6
Casual Listener
67685 Views
69 replies
26 likes

67685 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28940 Views
5 replies
0 likes

28940 Views
5 replies
0 likes

Why is my menu bar still on the left

version 7.0.0.1369android 4.2.2 No bottom bar. Why?

River1910
Casual Listener
version 7.0.0.1369 android 4.2.2 No bottom bar. Why?
2016-12-02 8:47:09 AM
2016-12-02 9:03:56 AM
River1910
Casual Listener
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

3 problems with the app right now

1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not have heard that playlists or mixtapes as I sometime...

ArcticMe
Music Fan
1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not ...
2016-11-29 7:49:00 AM
2016-12-02 7:32:27 AM
ArcticMe
Music Fan
773 Views
3 replies
1 likes
Android

773 Views
3 replies
1 likes

Offline with full wifi

I don't know why but my Spotify is always offline although i have full wifi. This happens only at home on my wifi (when i use data or another wifi it works good). I tried to restart the wifi router, delete & download app again, clear app data. Nothin...

user-removed
Visitor
I don't know why but my Spotify is always offline although i have full wifi. This happens only at home on my wifi (when i use data or another wifi it works good). I tried to restart the wifi router, ...
2016-11-27 10:40:33 PM
2016-12-02 4:38:06 AM
Catee
Community Legend
789 Views
8 replies
0 likes

789 Views
8 replies
0 likes

Message.

I fixed my problem, To all my community that helped me solve my problem. Thank you so much you're replys did help thanks once again community friends....

Carlos5687reyes
Regular
I fixed my problem, To all my community that helped me solve my problem. Thank you so much you're replys did help thanks once again community friends....
2016-12-01 7:57:17 PM
2016-12-02 3:53:46 AM
Bittencourt
Spotify Star
270 Views
1 replies
1 likes

270 Views
1 replies
1 likes

All my Songs are gone (online and offline) from cell phone

Today, out of nowhere, all my songs (most of them just online) disappeared from my saved songs! But only in my cell phone, because when I log in with my computer they are there! What happend?My phone is a Moto G third generation.

nicholasghitti
Newbie
Today, out of nowhere, all my songs (most of them just online) disappeared from my saved songs! But only in my cell phone, because when I log in with my computer they are there! What happend...
2016-12-01 11:37:49 PM
2016-12-01 12:06:05 AM
Joe
Community Legend
373 Views
1 replies
0 likes

373 Views
1 replies
0 likes

Turn off Equalizer on a Samsung device

I can not turn off Equalizer from my Samsung device . Equalizer disrupts the sound and this is very annoying . Help me please :))

bedirhanyagan
Casual Listener
I can not turn off Equalizer from my Samsung device . Equalizer disrupts the sound and this is very annoying . Help me please :))
2016-12-01 9:51:05 PM
2016-12-01 11:20:28 PM
Joe
Community Legend
14169 Views
3 replies
1 likes

14169 Views
3 replies
1 likes

Crashing and Freezing constantly, flashing playlists

I am using the app on my Samsung galaxy s7. For about a week if i search for something in a playlist that search will keep flashing up even after ive deleted it until it eventually crashes. This bug does not carry across playlists.After the recent up...

mayflea
Newbie
I am using the app on my Samsung galaxy s7. For about a week if i search for something in a playlist that search will keep flashing up even after ive deleted it until it eventually crashes. This bug ...
2016-12-01 10:49:18 PM
2016-12-01 11:11:16 PM
Joe
Community Legend
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

Solved!! App stops as soon as I try to play a song.

I have a zte zmax. I downloaded the app this morning, signed up, everything normal. As soon as I tried to stream the app just stops and closes out. I tried to uninstall, & installed it again but it didn't work. Restarted the device and nothing. Any s...

bolano_maria19
Casual Listener
I have a zte zmax. I downloaded the app this morning, signed up, everything normal. As soon as I tried to stream the app just stops and closes out. I tried to uninstall, & installed it again but ...
2016-12-01 9:04:43 PM
2016-12-01 9:46:06 PM
Joe
Community Legend
700 Views
4 replies
0 likes

700 Views
4 replies
0 likes

Solved!! Help! They are always "downloading" my songs.

Hi, my name's Brandon.I have a problem, recently I downloaded different "playlist". I chose to be downloaded in the "SD". The internal memory of my Samsung is 5 GB, therefore it is not possible to download my songs there. The problem is that when I f...

Braan20
Casual Listener
Hi, my name's Brandon. I have a problem, recently I downloaded different "playlist". I chose to be downloaded in the "SD". The internal memory of my Samsung is 5 GB, therefore it is not possible to ...
2016-12-01 6:21:36 PM
2016-12-01 9:23:04 PM
Braan20
Casual Listener
1474 Views
6 replies
0 likes

1474 Views
6 replies
0 likes

Android App Stops Playing After a Few Songs...

I'm a premium user... I have playlists downloaded and streamed... I press play on a list containing hundreds of songs both downloaded and streamed... after a few songs the music stops. I look at the app and it's blank or a song will show but the forw...

johnnydla69
Regular
I'm a premium user... I have playlists downloaded and streamed... I press play on a list containing hundreds of songs both downloaded and streamed... after a few songs the music stops. I look a...
2013-12-29 3:42:06 AM
2016-12-01 9:00:02 PM
Joe
Community Legend
5973 Views
19 replies
0 likes

5973 Views
19 replies
0 likes

Note 3 drop down menu

Hey everyone, I'm having some issues with spotify I'm unable to correct. The drop down menu has turned into a giant blocky box with minimal information compared to the sizing. I've seen the new build of spotify on my desk partner's Pixel and wonderin...

VarianceDesign
Newbie
Hey everyone, I'm having some issues with spotify I'm unable to correct. The drop down menu has turned into a giant blocky box with minimal information compared to the sizing. I've seen the new build...
2016-12-01 8:48:23 PM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Solved!! Messages

I'm having trouble with my subscription, I went premium right after I received ano email saying that I can go premium for 3 months for $0.99. I subscribe to the premium and I have proof I got my receipt, in my account it says I have premium. I'm get ...

Carlos5687reyes
Regular
I'm having trouble with my subscription, I went premium right after I received ano email saying that I can go premium for 3 months for $0.99. I subscribe to the premium and I have proof I got my rece...
2016-12-01 7:33:50 PM
2016-12-01 7:52:26 PM
Joe
Community Legend
452 Views
2 replies
0 likes

452 Views
2 replies
0 likes

Discovery Weekly HELP

My discovery weekly has disappeared, second time this has happened.Last time it was recreated manually by staff.

user-removed
Visitor
My discovery weekly has disappeared, second time this has happened. Last time it was recreated manually by staff.
2016-12-01 5:31:45 PM
160 Views
0 replies
0 likes

160 Views
0 replies
0 likes

Spotify not playing sound

I was playing spotify in the car this morning and got a phone call. afterwards spotify stopped playing sound but it showed the song was still playing. deleted and reinstalled- didn't work. whenever I paused the song too it would always jump back to t...

forever21pilots
Newbie
I was playing spotify in the car this morning and got a phone call. afterwards spotify stopped playing sound but it showed the song was still playing. deleted and reinstalled- didn't work. whenever I...
2016-12-01 5:15:51 PM
164 Views
0 replies
0 likes

164 Views
0 replies
0 likes

Discovery Weekly playlist is Descubrimiento semenal now

I opened up spotify and looked for discovery weekly playlist. I couldn't find it, but I discovered that the playlist name is in spanish now. Why is this happening? How do I change it back to English? I've tried changing languages, logging out of all ...

bluesforsalvado
Newbie
I opened up spotify and looked for discovery weekly playlist. I couldn't find it, but I discovered that the playlist name is in spanish now. Why is this happening? How do I ch...
2016-12-01 4:50:25 PM
229 Views
0 replies
1 likes

229 Views
0 replies
1 likes

Solved!! Cancelling subscription

I have recently changed my phone from an Android galaxy s3 to an s7edge. I transfered my data and apps from old to new phone. On checking my Spotify play lists and saved music I found they didn't transfer.I then decided to to contact Spotify, on acce...

user-removed
Visitor
I have recently changed my phone from an Android galaxy s3 to an s7edge. I transfered my data and apps from old to new phone. On checking my Spotify play lists and saved music I found they didn't tra...
2016-12-01 3:14:41 PM
2016-12-01 4:47:58 PM
user-removed
Not applicable
494 Views
2 replies
0 likes

494 Views
2 replies
0 likes

[Android] Didn't get new design update

Hi, the past week i saw all my friends with the new spotify redesign (The one that haves the tabs at the bottom) and i'm not getting it. I did have an update this morning, hoping to be that one, but nope. How can i get it? This morning update was 7.0...

brianmoyano
Newbie
Hi, the past week i saw all my friends with the new spotify redesign (The one that haves the tabs at the bottom) and i'm not getting it. I did have an update this morning, hoping to be that ...
2016-12-01 3:48:54 PM
2016-12-01 3:55:33 PM
Joe
Community Legend
1033 Views
1 replies
0 likes
Android
new
Update

1033 Views
1 replies
0 likes

Superuser Contribution Não consigo mudar de musica com a tela bloquada

Tenho um Xperia z3 android 6.0.1 e quando a tela está bloqueada não consigo mudar de musica. Alguma solução para esse problema, ou é normal essa limitação?

Paulovictor
Casual Listener
Tenho um Xperia z3 android 6.0.1 e quando a tela está bloqueada não consigo mudar de musica. Alguma solução para esse problema, ou é normal essa limitação?
2016-11-11 1:38:31 PM
2016-12-01 1:05:56 PM
tiagotheiss
Newbie
1432 Views
2 replies
1 likes

1432 Views
2 replies
1 likes

Payament

I made payment via Bank transfer, i already received the receipt confirmation email, but my accoount allows free

Mario15
Casual Listener
I made payment via Bank transfer, i already received the receipt confirmation email, but my accoount allows free
2016-12-01 12:52:11 PM
2016-12-01 12:59:09 PM
alanbessa
Music Fan
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

No possibility to change saving options on Samsung Tablet

Hey, on my smartphone I can choose between Device Storage and SD card, like in this article: https://support.spotify.com/us/using_spotify/search_play/save-to-sd-card/?ref=related But on my samsung Galaxy tab A there isn't a storage option, so i can't...

drakagrubsi
Newbie
Hey, on my smartphone I can choose between Device Storage and SD card, like in this article: https://support.spotify.com/us/using_spotify/search_play/save-to-sd-card/?ref=related &nbsp...
2016-12-01 8:05:44 AM
2016-12-01 12:00:01 PM
Joe
Community Legend
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts