Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
0x8EFABE4E
Newbie
54403 Views
68 replies
25 likes

54403 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
a week ago
Sumit_Ghosh
Casual Listener
27725 Views
5 replies
0 likes

27725 Views
5 replies
0 likes

Solved!! Trouble logging in w/ Samsung Edge

Hi Spotify Community, I'm posting for a friend who can't post this because he's having trouble logging in via the Spotify Android App. Here are the details I have:Phone: Samsung Galaxy S6 EdgeAndroid OS Version: Marshmallow (6.0.1)Updated to latest v...

tiffkuo
Casual Listener
Hi Spotify Community, I'm posting for a friend who can't post this because he's having trouble logging in via the Spotify Android App. Here are the details I have: ...
2016-10-14 9:46:38 PM
2016-10-21 2:50:34 AM
marlonsphere
Roadie
540 Views
3 replies
0 likes

540 Views
3 replies
0 likes

Solved!! [Android and PS4] PLEASE HELP ME.

My name is Anthony. I'm a free user with an account and multiple spotify apps, and I'm fine with the limit on skipping songs, and with ads because advertising is how spotify supports it's app and makes money to pay bills, like every other being on th...

anthony1311996
Casual Listener
My name is Anthony. I'm a free user with an account and multiple spotify apps, and I'm fine with the limit on skipping songs, and with ads because advertising is how spotify supports it's app and mak...
2016-10-19 4:42:53 AM
2016-10-21 2:47:59 AM
marlonsphere
Roadie
1326 Views
3 replies
0 likes

1326 Views
3 replies
0 likes

"Song Not Available"

After listening to a playlist/album for an extended time and then pausing for a while, attempts to play a track from another playlist/album are met with "Song Not Available" and then even attempts to restart the song that was in progress meet the sam...

creamcityjw
Newbie
After listening to a playlist/album for an extended time and then pausing for a while, attempts to play a track from another playlist/album are met with "Song Not Available" and then even attempts to...
2016-10-20 10:45:46 PM
2016-10-21 2:40:30 AM
sakura08
Roadie
285 Views
2 replies
1 likes

285 Views
2 replies
1 likes

Running Spotify in the background of Kiii TV Box

My organization recently purchased a Kiii Quad-core OTT TV Box intending to use the box for digital signage projection in our lobby via Xibo, as well as provide some background music by running Spotify Premium. The tv box runs Android 5.1. I have bee...

tntbehnke
Newbie
My organization recently purchased a Kiii Quad-core OTT TV Box intending to use the box for digital signage projection in our lobby via Xibo, as well as provide some background music by running Spoti...
2016-10-21 2:12:03 AM
2016-10-21 2:25:58 AM
Joe
Community Legend
564 Views
1 replies
0 likes

564 Views
1 replies
0 likes

Android app feedback

My app routinely takes over 2 minutes to load my music on startup. It also doesn't play music saved to my device when I have a spotty connection and seems to try to stream it. I have a lot of brand loyalty or I would have switched music apps a long t...

Sara48
Newbie
My app routinely takes over 2 minutes to load my music on startup. It also doesn't play music saved to my device when I have a spotty connection and seems to try to stream it. I have a lot of brand l...
2016-10-21 1:31:36 AM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Why doesnt the music paus when i get a call?

In my old Phone the music did paus when i got incommming calls. But not in mycket new phone. How do i make it happend?

Sascassss
Newbie
In my old Phone the music did paus when i got incommming calls. But not in mycket new phone. How do i make it happend?
2016-10-20 10:29:24 AM
2016-10-20 12:54:36 AM
Joe
Community Legend
199 Views
1 replies
0 likes

199 Views
1 replies
0 likes

FIXED - Can't Control Spotify with Bluetooth Earbuds

My Parasom A1 Bluetooth Earbuds can't control Spotify with the device control buttons. When I click the play/pause button, nothing happens. When I try to skip songs, it opens Google Music and starts playing that on top of Spotify.I have a Nexus 5X; A...

Envoy7
Casual Listener
My Parasom A1 Bluetooth Earbuds can't control Spotify with the device control buttons. When I click the play/pause button, nothing happens. When I try to skip songs, it opens Google Music and starts ...
2016-10-20 11:40:58 PM
2125 Views
0 replies
0 likes

2125 Views
0 replies
0 likes

Superuser Contribution Becomimg premium

I put all my informations but when I click confirm he just loads foreverWhat I do?

Gabriel12123
Casual Listener
I put all my informations but when I click confirm he just loads forever What I do?
2016-10-14 4:54:28 AM
2016-10-20 11:32:05 PM
Sophia
Roadie
323 Views
5 replies
0 likes

323 Views
5 replies
0 likes

Dúvida com o uso de dados

Boa tarde, caros!Primeiramente gostaria de sinalizar que estou realizando estes apontamentos em minha língua original (português-brasileiro), pois não encontrei nenhuma forma de enviar feedback ou enviar alguma pergunta através de nenhum canal em min...

Brvnnno
Newbie
Boa tarde, caros! Primeiramente gostaria de sinalizar que estou realizando estes apontamentos em minha língua original (português-brasileiro), pois não encontrei nenhuma forma de enviar feedback o...
2016-10-20 10:46:54 PM
193 Views
0 replies
0 likes

193 Views
0 replies
0 likes

No Internet Connection

I don't have Spotify Premium so I use WIFI to listen to music. Spotify connects to my home WIFI and works perfectly. Although when I connect to a different WIFI I am unable to use Spotify as it apparently has 'No Internet Connection' I go on other in...

Simron
Newbie
I don't have Spotify Premium so I use WIFI to listen to music. Spotify connects to my home WIFI and works perfectly. Although when I connect to a different WIFI I am unable to use Spotify as it appar...
2016-10-20 9:25:20 PM
2016-10-20 9:49:19 PM
Joe
Community Legend
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

Notification / Lock Screen Controls Dissapearing- Marshmallow

Hi Spotify Crew, I've found similiar threads about this issue, but the suggested fixes haven't worked. The problem is that the ongoing notifcation is randomly dissapearing, which in turn removes it from the lock screen. Typically it will happen if th...

Outatime1985
Casual Listener
Hi Spotify Crew, I've found similiar threads about this issue, but the suggested fixes haven't worked. The problem is that the ongoing notifcation is randomly dissapearing, which in...
2016-04-26 6:16:53 AM
2016-10-20 7:59:58 PM
DanJayF
Regular
3687 Views
10 replies
4 likes

3687 Views
10 replies
4 likes

Not on WiFi and Music skips!

I had this problem before and I had to reset up a new account and my song list was transferred. I don't know why it started happening all of a sudden. I have a Family plan and that means they would all have to start over with their own play lists if ...

cplancaster
Casual Listener
I had this problem before and I had to reset up a new account and my song list was transferred. I don't know why it started happening all of a sudden. I have a Family plan and that means they would a...
2016-10-20 6:22:30 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Playlist

All my playlist have disappeared and I cant download them. Not happy at all. How can I get my playlist downloaded so I can listen to them

jarvislcrawford
Casual Listener
All my playlist have disappeared and I cant download them. Not happy at all. How can I get my playlist downloaded so I can listen to them
2016-10-20 7:58:45 AM
2016-10-20 5:59:15 PM
Joe
Community Legend
242 Views
3 replies
0 likes

242 Views
3 replies
0 likes

App goes in crash

Hi all.I've a problem with Android app.Every time i try to open the details of a song in reproduction (the menu where i see the cover of the song and other commands of reproduction) the app goes in crash and i can't open it again.I need to delete all...

Fonzy_84
Newbie
Hi all. I've a problem with Android app. Every time i try to open the details of a song in reproduction (the menu where i see the cover of the song and other commands of reproduction) the app goes ...
2016-10-20 3:27:43 PM
2016-10-20 3:56:39 PM
Joe
Community Legend
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Solved!! background play

now when i play sotify on my phone, i'll have to go into the app each time to skip,play or change the track. Meaning, the playback options are not coming on the roll down menu. Usually it stops when i pull out the headphones but its not doing so anym...

robin4t
Casual Listener
now when i play sotify on my phone, i'll have to go into the app each time to skip,play or change the track. Meaning, the playback options are not coming on the roll down menu. Usually it stops when ...
2016-10-18 5:41:06 PM
2016-10-20 3:54:35 PM
robin4t
Casual Listener
15723 Views
3 replies
2 likes

15723 Views
3 replies
2 likes

[PREMIUM] Problem downloading the best quality songs/albums/playlists

Hi. I have problem with offline musics' quality. To get the best quality (checked settings the best quality is on) I have to uninstall app, remove all Spotify files, install Spotify and redownload albums/songs again. After this I get songs with the b...

markspl_
Music Fan
Hi. I have problem with offline musics' quality. To get the best quality (checked settings the best quality is on) I have to uninstall app, remove all Spotify files, install Spotify and redownload al...
2016-10-20 9:46:02 AM
2016-10-20 3:07:36 PM
markspl_
Music Fan
405 Views
2 replies
0 likes

405 Views
2 replies
0 likes

How can I check which songs Spotify can't download?

I have quite a lot of playlists selected to be downloaded to phone, but every so often (couple times a day at least) I see this notification that spotify is trying to download song 0 from 11, and then it stops. Clearly some of the playlists contain s...

depesz
Gig Goer
I have quite a lot of playlists selected to be downloaded to phone, but every so often (couple times a day at least) I see this notification that spotify is trying to download song 0 from 11, and the...
2016-10-20 12:37:59 PM
2016-10-20 2:16:16 PM
depesz
Gig Goer
457 Views
2 replies
0 likes

457 Views
2 replies
0 likes

Spotify on Lock Screen/Action Bar

New Galaxy S7 with updates, fresh install of Spotify. Music plays, home screen widget works, but not widget on Lock Screen or on the drop down menu like there used to be.

Kizc
Newbie
New Galaxy S7 with updates, fresh install of Spotify. Music plays, home screen widget works, but not widget on Lock Screen or on the drop down menu like there used to be.
2016-10-20 1:13:07 PM
2016-10-20 1:39:09 PM
Joe
Community Legend
474 Views
1 replies
0 likes

474 Views
1 replies
0 likes

Offline mode bug?

For the last few versions now - I can't recall exactly when it happened- but I've noticed what I can only call a bug.Problem:Any time Spotify is closed out of memory in Offline mode it clears your playlists (even synced songs/lists) and you are REQUI...

mbarker1981
Newbie
For the last few versions now - I can't recall exactly when it happened- but I've noticed what I can only call a bug. Problem: Any time Spotify is closed out of memory in Offline mode it clears...
2016-10-20 4:07:46 AM
2016-10-20 10:51:36 AM
Joe
Community Legend
627 Views
1 replies
0 likes

627 Views
1 replies
0 likes

Cromecast randomly skipping songs

When I'm casting Spotify from my nexus 6p to a chromecast at work it will randomly stop playing and skip the song it was playing, like it's halfway in a song and then it just goes to the next song.

g3minii
Casual Listener
When I'm casting Spotify from my nexus 6p to a chromecast at work it will randomly stop playing and skip the song it was playing, like it's halfway in a song and then it just goes to the next song.
2016-10-20 9:31:51 AM
371 Views
0 replies
0 likes

371 Views
0 replies
0 likes

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