Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60267 Views
68 replies
26 likes

60267 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28347 Views
5 replies
0 likes

28347 Views
5 replies
0 likes

Since premium account, spotify is always offline

I bought a premium account yesterday and then I cannot use Spotify anymore.I'm logged in but I cannot search any music or sync offline music.LTE and Wi-Fi don t change anything.I have Uninstalled and reinstalled the app, same result.Thanks in advance...

Charlylt
Casual Listener
I bought a premium account yesterday and then I cannot use Spotify anymore. I'm logged in but I cannot search any music or sync offline music. LTE and Wi-Fi don t change anything. I have Uninstall...
2016-08-17 6:50:21 PM
2016-08-18 11:12:31 PM
Charlylt
Casual Listener
492 Views
4 replies
0 likes

492 Views
4 replies
0 likes

Song not available

I have premium but spotify keeps saying song not available on everything even songs I have saved.

Berliesdad
Newbie
I have premium but spotify keeps saying song not available on everything even songs I have saved.
2016-08-06 2:52:55 AM
2016-08-18 8:15:17 PM
johnka
Gig Goer
312 Views
2 replies
0 likes

312 Views
2 replies
0 likes

Non-Spotify media paused when Spotify starts elsewhere

So I've got a few devices around my house:Desktop PCLaptop PC x2Tablet x3Phone x1Desktop PC, one laptop, all tablets, and my phone have Spotify installed. I only regularly use one tablet, phone, desk, and one laptop. On the phone and tablet, I also h...

Brosh
Casual Listener
So I've got a few devices around my house: Desktop PC Laptop PC x2 Tablet x3 Phone x1 Desktop PC, one laptop, all tablets, and my phone have Spotify installed. I only regularly use one tablet,...
2015-08-14 1:15:48 PM
2016-08-18 8:03:18 PM
Brosh
Casual Listener
504 Views
6 replies
1 likes

504 Views
6 replies
1 likes

I think I'm going to delete my account....

If the community can't solve your prolem is there anywhere else for support Otherwise, I'm going to delete Spotify rather than paying for something that doesn't work. I have had these issues for about a month. I think the problem may be with my accou...

user-removed
Visitor
If the community can't solve your prolem is there anywhere else for support Otherwise, I'm going to delete Spotify rather than paying for something that doesn't work. I have had thes...
2016-08-18 4:53:23 AM
2016-08-18 12:05:43 PM
jimardee
Music Fan
482 Views
4 replies
0 likes

482 Views
4 replies
0 likes

Playing all songs from and artist on shuffle

Not sure if this was a recent change, but suddenly I am unable to go to the artist page and click the Shuffle Play above the popular artists and have it shuffle into the rest of the artists songs. Know others this is still working for. Currently inst...

DalgonDarkfire
Newbie
Not sure if this was a recent change, but suddenly I am unable to go to the artist page and click the Shuffle Play above the popular artists and have it shuffle into the rest of the artists songs. Kn...
2016-08-18 7:48:03 AM
525 Views
0 replies
0 likes
all songs
artist
shuffle

525 Views
0 replies
0 likes

Missing Follower

Hey there, My friend and I have added eachother on spotify but she is missing from my list of followers. We cannot share music or anything like that and she does not recieve any of my messages sent by sharing a song. I'm am following her and I show u...

schulenm
Newbie
Hey there, My friend and I have added eachother on spotify but she is missing from my list of followers. We cannot share music or anything like that and she does not recieve any of my messag...
2016-08-18 5:33:47 AM
418 Views
0 replies
0 likes
follower
Friends

418 Views
0 replies
0 likes

Show all offline songs/albums

It would be cool if there where a filter in the library to show offline content only.

hotify
Regular
It would be cool if there where a filter in the library to show offline content only.
2016-08-17 6:13:57 PM
2016-08-17 9:25:29 PM
hotify
Regular
451 Views
2 replies
0 likes

451 Views
2 replies
0 likes

Problem in galaxy s7 app

I have a problem in my spotify app.When I am opening the app in my s7 evry thing seems to be good.BUT!!! when I am touching the screen, to choose any kind of music/artist/ playlist the app is automaticlly closes.What can I do to solve this problem? T...

Eladwerber
Newbie
I have a problem in my spotify app. When I am opening the app in my s7 evry thing seems to be good. BUT!!! when I am touching the screen, to choose any kind of music/artist/ playlist the app is a...
2016-08-17 2:40:13 PM
2016-08-17 5:09:11 PM
Joe
Community Legend
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Favorites playlist wrong

After upgrading my adroid to version 6, my favorites playlist in Spotify sorted old to new all of a sudden. I want the newest tracks to be on top, how can i do this?

lanz78
Newbie
After upgrading my adroid to version 6, my favorites playlist in Spotify sorted old to new all of a sudden. I want the newest tracks to be on top, how can i do this?
2016-08-16 8:50:47 AM
2016-08-17 2:31:12 AM
osornios
Spotify Star
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Unable to find a friend to share music with on Android

Brief description of the issue:Hello, I tried sharing a music with a friend via Android but I cant seem to find her name. This does not happen on desktop where her name will auto pop up as i type her ID. Steps to reproduce the issue:Go to Spotify And...

Charleslestari
Newbie
Brief description of the issue: Hello, I tried sharing a music with a friend via Android but I cant seem to find her name. This does not happen on desktop where her name will auto pop up as...
2016-08-16 2:43:11 PM
2016-08-17 1:15:53 AM
osornios
Spotify Star
816 Views
1 replies
0 likes

816 Views
1 replies
0 likes

Solved!!Superuser Contribution Problem with sd card

I can't store songs in my sd card. My cellphone (moto e 2nd gen) doesn't show me the option.

avoubik
Casual Listener
I can't store songs in my sd card. My cellphone (moto e 2nd gen) doesn't show me the option.
2016-08-03 12:55:07 AM
2016-08-16 2:21:10 PM
avoubik
Casual Listener
1363 Views
6 replies
0 likes

1363 Views
6 replies
0 likes

Bluetooth playback stops for a second on track change

Hi. I recently ordered bluetooth headphones - JBL E50BT. I tried them with PC, other music players on my phone and of course with Spotify. While all other players works perfectly, the spotify has a bug:After changing a track or skipping to place in s...

peku33
Casual Listener
Hi. I recently ordered bluetooth headphones - JBL E50BT. I tried them with PC, other music players on my phone and of course with Spotify. While all other players works perfectly, t...
2016-08-07 11:52:41 PM
2016-08-16 9:30:55 AM
peku33
Casual Listener
1147 Views
4 replies
0 likes

1147 Views
4 replies
0 likes

Wiedergabe stoppt nach Song

Guten TagIch habe folgendes Problem und zwar, stoppt Spotify(Premium) die Wiedergabe nach jedem Song und startet erst wieder wenn ich die App wieder öffne oder Play drücke.Bitte um LösungsvorschlägeHabe ein Samsung S5 mit Android 5.1und die Spotify V...

Luyeye93
Newbie
Guten Tag Ich habe folgendes Problem und zwar, stoppt Spotify(Premium) die Wiedergabe nach jedem Song und startet erst wieder wenn ich die App wieder öffne oder Play drücke. Bitte um Lösungsvor...
2016-08-16 7:27:25 AM
2352 Views
0 replies
3 likes

2352 Views
0 replies
3 likes

Cant send music to or message spotify users

For some reason when I go to send music to a spotify user, I'm not given the option anymore. A box pops up and asks if I want to send it through text messaging or other apps

Schenectady
Newbie
For some reason when I go to send music to a spotify user, I'm not given the option anymore. A box pops up and asks if I want to send it through text messaging or other apps
2016-08-16 6:44:14 AM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Spotify keep closing itself on Android when I'm playing a song in other device

I used to control Spotify on my PC using the Android app, but the app keep closing itself, the notification icon disappear, and I have to start it again to control my music. Is there a way to keep Spotify running on my phone? I'm using Android 6.0.1 ...

user-removed
Visitor
I used to control Spotify on my PC using the Android app, but the app keep closing itself, the notification icon disappear, and I have to start it again to control my music. Is there a way to keep Sp...
2016-07-23 10:34:16 PM
2016-08-16 3:53:10 AM
user-removed
Not applicable
1116 Views
4 replies
0 likes

1116 Views
4 replies
0 likes

music failure.

im not sure how to stop the problem i have. i upgraded to premium and my music skips , it stops and won't continue the song. sometimes when i close the app the music stops then i have to open the app and it takes awhile for the music to play. any tip...

hxilz
Newbie
im not sure how to stop the problem i have. i upgraded to premium and my music skips , it stops and won't continue the song. sometimes when i close the app the music stops then i have to open the app...
2016-08-16 1:31:56 AM
2016-08-16 3:06:13 AM
osornios
Spotify Star
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Music leaps when using Google app in parallel

When using the Google App on Android 5.1 (cat s40 device) in parallel to listening to Spotify music, the music leaps: it breaks for the fraction of a second, then resumes at a later time stamp than the break would have lasted. Similar to as if I'd le...

wutz91
Regular
When using the Google App on Android 5.1 (cat s40 device) in parallel to listening to Spotify music, the music leaps: it breaks for the fraction of a second, then resumes at a later time stamp than t...
2016-07-08 10:33:34 PM
2016-08-16 2:46:17 AM
osornios
Spotify Star
760 Views
8 replies
0 likes

760 Views
8 replies
0 likes

Lost all my saved songs and playlists.

Woke up one day, on my phone went to my Browse music selection, my songs were not there... Read online from a quick google, had other people with similar issues, solution: Uninstall reinstalled.Solution for me, failed.. it has 3 songs that i saved (p...

kudohlol
Newbie
Woke up one day, on my phone went to my Browse music selection, my songs were not there... Read online from a quick google, had other people with similar issues, solution: Uninstall reinstalled. ...
2016-08-15 12:02:21 AM
2016-08-15 12:16:11 AM
KatesHere
Community Legend
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

Desaparece sincronozación de álbumes

Estoy de vacaciones en un lugar sin Wifi de buena calidad y me he dado cuenta que de un día para otro han desaparecido todos los álbumes descargados, no pudiendo volver a descargarlos con dicha conexión.Por un lado querría expresar mi queja formal a ...

chicoprimo
Casual Listener
Estoy de vacaciones en un lugar sin Wifi de buena calidad y me he dado cuenta que de un día para otro han desaparecido todos los álbumes descargados, no pudiendo volver a descargarlos con dicha conex...
2016-08-15 12:46:42 PM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

Solved!! Xperia XA offline music on sd card

Hi. I have Sony Xperia XA and I have problem with storing offline music on memory card. Music is always stored on internal memory where I dont have enough space. I found many tutorials how to resolve this issue but all requires reinstalling Spotify. ...

Peter102
Casual Listener
Hi. I have Sony Xperia XA and I have problem with storing offline music on memory card. Music is always stored on internal memory where I dont have enough space. I found many tutorials how to resolve...
2016-08-13 5:15:50 PM
2016-08-15 10:12:03 AM
Peter102
Casual Listener
2450 Views
2 replies
0 likes

2450 Views
2 replies
0 likes

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