Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47316 Views
66 replies
25 likes

47316 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880117 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880117 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26876 Views
4 replies
0 likes

26876 Views
4 replies
0 likes

Saved music data?

I want to delete all things in my android phone. But i really dont want to redownload all the spotify songs. I cant find where does the songs storage. Can i just copy the data to my computer and but them pack from my computer after resetting my phone...

klavyeadam
Casual Listener
I want to delete all things in my android phone. But i really dont want to redownload all the spotify songs. I cant find where does the songs storage. Can i just copy the data to my computer &nb...
2016-07-03 6:15:42 PM
2016-07-03 9:02:53 PM
Joe
Community Legend
226 Views
2 replies
0 likes

226 Views
2 replies
0 likes

Not able to login to spotify app

HeyyI recently had to change my password after my lower left corner of the screen broke and my uppercase icon is no longer accessible(long story)Anyway, the website accepts my new password but the app doesn't ! What do I do?! Help please !Edit: reins...

Swat88
Casual Listener
Heyy I recently had to change my password after my lower left corner of the screen broke and my uppercase icon is no longer accessible(long story) Anyway, the website accepts my new password but th...
2016-07-03 5:22:40 AM
2016-07-03 7:46:15 PM
Kt654372
Newbie
735 Views
10 replies
0 likes

735 Views
10 replies
0 likes

How to disable automatic updates of offline playlists

Hi, I am connected via bluetooth (RSAP) and via WLAN to my Car (Skoda Superb). I need WLAN, because my car is using the sim card and my phone does not have a connection to the internet any more. Once I´m connected to the WLAN spot in my car, spotify ...

Blacksmith
Casual Listener
Hi, I am connected via bluetooth (RSAP) and via WLAN to my Car (Skoda Superb). I need WLAN, because my car is using the sim card and my phone does not have a connection to the internet any more.&nbsp...
2016-06-25 10:25:09 AM
2016-07-03 6:19:24 PM
Blacksmith
Casual Listener
515 Views
2 replies
0 likes

515 Views
2 replies
0 likes

skipping tracks permanently on HTC One mini

While on the run and listening to spotify, suddenly tracks start skipping. Hundreds of tracks without stopping (coast enormous lots of mb's!). Even after stopping the app spotify restarts and skips on and on and on. Only resetting my phone workes. HT...

user-removed
Visitor
While on the run and listening to spotify, suddenly tracks start skipping. Hundreds of tracks without stopping (coast enormous lots of mb's!). Even after stopping the app spotify restarts and skips o...
2016-07-03 5:39:37 PM
2016-07-03 5:46:42 PM
tomasrex
Roadie
194 Views
1 replies
0 likes

194 Views
1 replies
0 likes

Losing control of android device over Spotify Connect

Hi. I have an issue with Spotify Connect. I wanted to do a "Ghetto Chromecast audio" so I took my old Galaxy Ace 2 and connected it to the speaker and power source. I wanted it to be hooked there 24/7 so I can use Spotify Connect anytime to play/stop...

monoaudiostereo
Regular
Hi. I have an issue with Spotify Connect. I wanted to do a "Ghetto Chromecast audio" so I took my old Galaxy Ace 2 and connected it to the speaker and power source. I wanted it to be hooked there 24/...
2016-07-02 6:15:37 PM
2016-07-03 3:07:27 PM
monoaudiostereo
Regular
519 Views
2 replies
0 likes

519 Views
2 replies
0 likes

Spotify fido user

I am currently using the not premium version and I have premium included in my fido plan. How do I upgrade to premium. I log in through facebook and I have tried registering again it doesnt give me the option to link my fido account. It has been a hu...

ChristinaMaria
Newbie
I am currently using the not premium version and I have premium included in my fido plan. How do I upgrade to premium. I log in through facebook and I have tried registering again it doesnt give me t...
2016-04-07 5:07:53 AM
2016-07-03 2:32:35 PM
sonjaweber77
Casual Listener
465 Views
3 replies
0 likes

465 Views
3 replies
0 likes

Spotify vs Tidal sound quality on phone

Hi,I found Tidal and I wanted to try it. That app is not as good as spotify BUT there is a one big problem. I have both set on 320kbps bitrate (eq off) and Tidal sounds much better on my phone than spotify but when I tried to compare quality on pc, t...

DatClassyHorse
Newbie
Hi, I found Tidal and I wanted to try it. That app is not as good as spotify BUT there is a one big problem. I have both set on 320kbps bitrate (eq off) and Tidal sounds much better on my phone than...
2016-07-03 1:51:55 PM
771 Views
0 replies
0 likes

771 Views
0 replies
0 likes

Stop playing after locking the screen

When i lock the screen after the song is finished, it does not change to the next one. I have to unlock it and then it will start working again. I tried to search the web and the community, i found that there are other people with the same issue, but...

poppe-1975
Casual Listener
When i lock the screen after the song is finished, it does not change to the next one. I have to unlock it and then it will start working again. I tried to search the web and the community, i found t...
2016-07-02 1:22:49 PM
2016-07-03 12:40:59 PM
poppe-1975
Casual Listener
250 Views
2 replies
0 likes

250 Views
2 replies
0 likes

Logging in with facebook in a different country

I couldn't log in with my FB account into the app after returning ti the free version (bank account changes etc. Unfinished). A notification saying I'm in a different country appeared. I'm from SK, I lived in Spain for half a year, used the app perfe...

TimkaK
Newbie
I couldn't log in with my FB account into the app after returning ti the free version (bank account changes etc. Unfinished). A notification saying I'm in a different country appeared. I'm from SK, I...
2016-07-03 9:42:18 AM
2016-07-03 10:18:44 AM
user-removed
Not applicable
182 Views
1 replies
0 likes

182 Views
1 replies
0 likes

Spotify UI becomes unusable regularly on Android

Slightly tricky one to describe, but this is 100% reproducable. Have the same problem on Nexus 5 and 5x running latest Android. Been happening for months so rolled through a few versions of Spotify. Hadn't reported it yet as I presumed it'd just get ...

hormyajp
Newbie
Slightly tricky one to describe, but this is 100% reproducable. Have the same problem on Nexus 5 and 5x running latest Android. Been happening for months so rolled through a few versions of Spot...
2016-07-03 6:47:26 AM
300 Views
0 replies
0 likes

300 Views
0 replies
0 likes

Someone is using my account!

Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign back in they are still there. It's a ps3 account and I...

Byronw214
Newbie
Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign bac...
2016-07-02 4:46:36 AM
2016-07-03 4:03:37 AM
dang2
Newbie
205 Views
1 replies
0 likes

205 Views
1 replies
0 likes

Spotify keeps stalling out on me.

What's up? So I've got a Droid Incredible and have been streaming spotify over wi-fi through my work's wi-fi and probablly about 10 times a day Spotify will just stop playing and usually pick it back up in a about a minute. It's just getting really a...

cstathis
Newbie
What's up? So I've got a Droid Incredible and have been streaming spotify over wi-fi through my work's wi-fi and probablly about 10 times a day Spotify will just stop playing and usually pick i...
2012-03-02 10:22:47 PM
2016-07-03 2:19:41 AM
Imaactress101
Roadie
1695 Views
4 replies
2 likes

1695 Views
4 replies
2 likes

Albums

Like 1 week ago i had the newest simple plan álbum but now isn't there anymore. Why? Anybody know why?

Josu9818
Newbie
Like 1 week ago i had the newest simple plan álbum but now isn't there anymore. Why? Anybody know why?
2016-07-02 11:02:15 PM
2016-07-03 1:14:15 AM
osornios
Spotify Star
167 Views
1 replies
0 likes

167 Views
1 replies
0 likes

Spotify shuts down on Android

I have updated my android and since then Spotify on my Samsung Galaxy S5 keeps shutting down after aprox. 3 second and mothing is happening, so i can't even use the app. I don't use any battery saver, reinstalled the app few times and nothing is help...

bubulik
Newbie
I have updated my android and since then Spotify on my Samsung Galaxy S5 keeps shutting down after aprox. 3 second and mothing is happening, so i can't even use the app. I don't use any battery saver...
2016-07-02 9:14:07 PM
440 Views
0 replies
5 likes

440 Views
0 replies
5 likes

Playback just cuts off?

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning.It won't continue until I open the app, which is very inconvenient when driving. Thi...

user-removed
Visitor
The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning. It won't continue until I open ...
2016-07-02 12:27:52 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

Solved!! Disconnect device from Spotify

I am on the verge of replacing my current tablet with a new one. What is the simplest way for me to tell Spotify that the device is no longer to be downloaded to and should be removed from the list of my devices that can use the service?

JohnGregory
Gig Goer
I am on the verge of replacing my current tablet with a new one. What is the simplest way for me to tell Spotify that the device is no longer to be downloaded to and should be removed from the list o...
2015-01-24 1:58:50 AM
2016-07-02 11:04:13 AM
Joe
Community Legend
8176 Views
5 replies
0 likes

8176 Views
5 replies
0 likes

I can't logging in from different country - via app with facebook

Hi,I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify from different country" What should I do? Thanks

Markistr
Newbie
Hi, I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify f...
2016-07-02 4:35:45 AM
2016-07-02 4:57:22 AM
anjieeeeeeeeee
Roadie
220 Views
1 replies
0 likes

220 Views
1 replies
0 likes

They charge without having premium subscription

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium serviceWhat can i do? I want use premium but i dont want the charge without reason

jorgetony064
Casual Listener
Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium service What can i do? I want use premium but i dont want the charge without reason
2016-07-02 4:14:52 AM
2016-07-02 4:30:00 AM
tester50
Newbie
255 Views
1 replies
0 likes

255 Views
1 replies
0 likes

Downloaded Podacsts disapear when i go offline

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

Rønnestad
Newbie
I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?
2016-07-02 3:29:25 AM
156 Views
0 replies
0 likes

156 Views
0 replies
0 likes

SPANISH-DESCARGAR ALBUMS

Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1En el celular he decargado una gran cantidad de albums para usarlos sin conexión, cuando he descar...

user-removed
Visitor
Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1 En el celular he decargado una gran cantidad ...
2016-07-01 8:04:21 PM
2016-07-02 1:33:52 AM
osornios
Spotify Star
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

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