Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47074 Views
66 replies
25 likes

47074 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879957 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879957 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Why doesnt what im playing show up in my notifications?

I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?

tchicka4
Casual Listener
I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?
2016-07-01 3:37:34 PM
2016-07-01 10:39:06 PM
Joe
Community Legend
274 Views
3 replies
0 likes

274 Views
3 replies
0 likes

Solved!! Unable to play playlist radio stations recently

For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play. I can still play artist radio stations, and song radio stations, just not playlist radio stations. It...

Seasonalskier
Casual Listener
For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play. I can still play artist radio stat...
2016-07-01 4:03:56 PM
2016-07-01 9:45:48 PM
Joe
Community Legend
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

"Song is not available" for every sing

Recently when I play a song on Spotify on my galaxy s7 the song will pause on its own multiple times before the song ends. When I open the app and hit play it will resume but will pause again after 30sec-1min. I also need to open the app in order for...

Kevallcass
Newbie
Recently when I play a song on Spotify on my galaxy s7 the song will pause on its own multiple times before the song ends. When I open the app and hit play it will resume but will pause again after 3...
2016-07-01 5:58:05 PM
2016-07-01 6:41:47 PM
Joe
Community Legend
482 Views
1 replies
0 likes

482 Views
1 replies
0 likes

Why Classical Fans NEED Composer Metadata (and what that could do for Spotify)

This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.

mrudy420
Regular
This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.
2016-07-01 4:40:27 PM
178 Views
0 replies
0 likes

178 Views
0 replies
0 likes

Tracks don't play, stays at 0:00 although it is set on play [Premium]

I am mainly using my phone in offline mode to hear songs.I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it. About half the tracks are playin as they should, other tracks are just staying at 0:00, a...

diekaputten1
Casual Listener
I am mainly using my phone in offline mode to hear songs. I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it. About half the tracks are p...
2016-07-01 12:21:36 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Spotify integration BMW connected Drive

The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?

Stigbrede
Newbie
The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?
2016-07-01 10:53:47 AM
320 Views
0 replies
2 likes

320 Views
0 replies
2 likes

[All Platforms] Help! I can't log on to Spotify from my Android device.

What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, and am about to give up.

SusanAlley
Newbie
What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, an...
2016-07-01 9:34:04 AM
343 Views
0 replies
0 likes
All Platforms

343 Views
0 replies
0 likes

Solved!! Download offline music from Internal storage to SD Card

Hi! How can I change the storage settings of my Spotify? I already gone through the steps from the FAQs but I don't see the option to change the Storage settings. Can someone help me pls? I need to change it so that I can download offline music and s...

jorenzteruel94
Casual Listener
Hi! How can I change the storage settings of my Spotify? I already gone through the steps from the FAQs but I don't see the option to change the Storage settings. Can someone help me pls? I need to c...
2016-07-01 6:57:05 AM
2016-07-01 7:18:54 AM
mapuya19
Community Legend
521 Views
3 replies
0 likes

521 Views
3 replies
0 likes

Problemas de pago

Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"

xany_1998
Newbie
Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"
2016-05-14 2:21:55 AM
2016-07-01 6:22:32 AM
alfredo01-mx
Newbie
215 Views
1 replies
0 likes

215 Views
1 replies
0 likes

High data usage on android

Im have been having issues with my spotify for the last few weeks , firstly it keeps coming up with " you cant play this song offline" when it is online and since then my data usage has gone thru the roof and i haven't even been using it. I do enjoy ...

Trevsmusic
Casual Listener
Im have been having issues with my spotify for the last few weeks , firstly it keeps coming up with " you cant play this song offline" when it is online and since then my data usage has gone thru the...
2016-06-30 3:08:01 AM
2016-07-01 3:09:57 AM
Jasonu
Newbie
286 Views
1 replies
0 likes

286 Views
1 replies
0 likes

unable to accessSoundHound lyrics from Spotify

I need to be able to project lyrics on a wall for various community sing-alongs. I was very happy with Musixmatch, but then the sync lyrics button disappeared. So I tried Soundhound, and I have to be in that app to see the lyrics, which does me no go...

kathy44
Regular
I need to be able to project lyrics on a wall for various community sing-alongs. I was very happy with Musixmatch, but then the sync lyrics button disappeared. So I tried Soundhound, and ...
2016-07-01 1:18:32 AM
496 Views
0 replies
0 likes
Android
lyrics
musiXmatch
Soundhound

496 Views
0 replies
0 likes

Aviso de Memoria SD llena

Soy usuario nuevo. He bajado algunas canciones para escuchar offline pero ahora me dice que no hay más espacio. Busco en la tarjeta dónde están las canciones pero no las encuentro. ¿dónde quedan las canciones? ¿qué tamaño tienen las canciones para ca...

Juandomingo
Newbie
Soy usuario nuevo. He bajado algunas canciones para escuchar offline pero ahora me dice que no hay más espacio. Busco en la tarjeta dónde están las canciones pero no las encuentro. ¿dónde quedan las ...
2016-06-30 12:15:31 AM
185 Views
0 replies
0 likes

185 Views
0 replies
0 likes

Problem installing the premium version

While i tried to install the premium version it says there is an error, try later ; but I could pay it just 0.99 til midnight

Lmarcoaldi
Newbie
While i tried to install the premium version it says there is an error, try later ; but I could pay it just 0.99 til midnight
2016-06-30 11:46:46 PM
164 Views
0 replies
1 likes

164 Views
0 replies
1 likes

"No Internet" on moto g3 android 6.0

Hey there, i use the app (v 5.6.701) on my smartphone, a motorola g3 with android 6.0. When i try to listen to music via the mobile internet and not at the wlan at home, i always got the message that there is no internet. Within the wlan at home or w...

MyName2016
Casual Listener
Hey there, i use the app (v 5.6.701) on my smartphone, a motorola g3 with android 6.0. When i try to listen to music via the mobile internet and not at the wlan at home, i always got t...
2016-06-28 11:03:45 PM
2016-06-30 9:08:04 PM
MyName2016
Casual Listener
320 Views
2 replies
0 likes

320 Views
2 replies
0 likes

Currently playing song not saved offline

When I listen to spotify offline (I have Premium) and pause, close the notification and application, and open Spotify again, it doesn't save the song that I was listening before so I can continue listening, and I have to shuffle play my music again.T...

L_D_P
Casual Listener
When I listen to spotify offline (I have Premium) and pause, close the notification and application, and open Spotify again, it doesn't save the song that I was listening before so I can continue lis...
2016-06-30 8:33:59 PM
158 Views
0 replies
0 likes

158 Views
0 replies
0 likes

Music stops when listening

Hi there! I have Spotify Premium, and i'm the only one that have this account.Well, here's coming my problem: when i'm listening music, the music stops and show me this error: "Spotify has been paused because your account is used somewhere else" But ...

Inrovero
Casual Listener
Hi there! I have Spotify Premium, and i'm the only one that have this account. Well, here's coming my problem: when i'm listening music, the music stops and show me this error: "Sp...
2016-06-30 7:33:02 PM
145 Views
0 replies
0 likes

145 Views
0 replies
0 likes

Musixmatch sync lyrics option not visible on my Android.

Hello, I am aware Musixmatch lyrics are no longer available on my Windows desk top. But I just tried to sync lyrics on my Android device. The advice I received at Musixmatch support didn' work because the 3 dot menu (lower left window) are not visibl...

kathy44
Regular
Hello, I am aware Musixmatch lyrics are no longer available on my Windows desk top. But I just tried to sync lyrics on my Android device. The advice I received at Musixmatch support didn'...
2016-06-30 7:24:36 PM
2042 Views
0 replies
1 likes

2042 Views
0 replies
1 likes

Music stops playing randomly until I swipe my finger across to wake screen back up.

I have Uninstalled, logged out. What else can I do?

Hrtice
Newbie
I have Uninstalled, logged out. What else can I do?
2016-06-30 5:28:42 PM
136 Views
0 replies
0 likes

136 Views
0 replies
0 likes

Saving on SD CARD Problems

Hello,I can download my music in my sd card.All is good but then if i turn off my phone and turn it on all my music isnt longer safe at the CardThe Music is downloading after turn on my Phone on my internal storage...If i then want that they download...

Bloodl1ne
Newbie
Hello, I can download my music in my sd card. All is good but then if i turn off my phone and turn it on all my music isnt longer safe at the Card The Music is downloading after turn on my Pho...
2016-06-30 4:28:00 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Solved!! My Music doesnt sync!

My Music doesnt sync to my phone anymore so I have to be connected to the Internet to listen to all the songs I've been saving recently. It saves all my followed playlists that updates daily, but not my music. I cleared up room but I still has 2GB le...

RetroLollies
Newbie
My Music doesnt sync to my phone anymore so I have to be connected to the Internet to listen to all the songs I've been saving recently. It saves all my followed playlists that updates daily, but not...
2016-06-30 12:14:25 PM
2016-06-30 1:56:52 PM
Astame
Community Legend
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

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