Some songs won't play

Recently, some of the songs on my list will not play. Spotify will change to the song, the play button will show that it's playing, but there is no sound nor does the song "progress". This is mighty annoying.

• oyemann
• Newbie
• Recently, some of the songs on my list will not play. Spotify will change to the song, the play button will show that it's playing, but there is no sound nor does the song "progress". This is mighty ...
• 2016-06-27 8:27:13 PM
• 2016-06-27 8:38:17 PM
• osornios
• Spotify Star
• 260 Views
• 1 replies
• 2 likes

Removing an offline device

I have only one online/offline device that a use to enjoy Spotify.In my list of offline devices there are three of them. Obviously they are the same device, my Android, in different update times.1) My question is, would I lose all my downloaded music...

• jorgecueto16
• Newbie
• I have only one online/offline device that a use to enjoy Spotify. In my list of offline devices there are three of them. Obviously they are the same device, my Android, in different update times. ...
• 2016-06-27 6:51:20 AM
• 2016-06-27 6:42:27 PM
• jonasherdegen
• Community Legend
• 416 Views
• 1 replies
• 0 likes
• Offline Devices
  remove

Payment

• Cynull
• Newbie
• 2016-06-27 9:09:19 AM
• 2016-06-27 4:45:44 PM
• Bittencourt
• Spotify Star
• 227 Views
• 1 replies
• 0 likes

Release Notes - Spotify for Android (5.3.0)

What's new in this version (5.3.0) New: Meet our new typeface. It's called Circular and we hope you like it. Fixed a bug for notifications on lock screen Fixes to Settings and UI Various other bug fixes & improvements How the app release process work...

• Daniel
• Community Legend
•   What's new in this version (5.3.0)   New: Meet our new typeface. It's called Circular and we hope you like it. Fixed a bug for notifications on lock screen Fixes to Sett...
• 2016-05-12 5:37:46 PM
• 2016-06-27 4:06:02 PM
• VitosX
• Music Fan
• 4772 Views
• 9 replies
• 4 likes
• Android
  Release Notes

an old account

I have an old account which I don't have email access to or anything. I am a premium member on the account I have the credit card and the username of the account. It's on my old phone and i have been paying for it the last 2 months and can't use it. ...

• user-removed
• Visitor
• I have an old account which I don't have email access to or anything. I am a premium member on the account I have the credit card and the username of the account. It's on my old phone and i have been...
• 2016-06-03 4:25:35 PM
• 2016-06-27 2:26:50 PM
• user-removed
• Not applicable
• 645 Views
• 4 replies
• 0 likes
• Account

Spotify Can't remember downloaded songs.

Hi, I have a tablet with Spotify, and everytime i download songs for Offline use, it doesn't remember it once the Tablet is turned off, however if i go into my File manager, i can clearly see that spotify has 2GB of music data, and if i open Spotify ...

• wuf_1
• Regular
• Hi,   I have a tablet with Spotify, and everytime i download songs for Offline use, it doesn't remember it once the Tablet is turned off, however if i go into my File manager, i can clearly se...
• 2016-06-26 1:52:48 PM
• 2016-06-27 1:12:18 PM
• wuf_1
• Regular
• 444 Views
• 2 replies
• 0 likes

Ik kan de volgorde niet meer veranderen in de afspeellijsten.

• Yogaenzo12345
• Newbie
• 2016-06-27 12:06:19 PM
• 224 Views
• 0 replies
• 0 likes

Trying to cancel, but tells me my password is incorrect every time I try. Even though I can log in.

I go through the whole process of trying to cancel my spotify because I won't be able to use it for the next couple years due to travelling issues. I can log in to my account every time, but as soon as I try to verify my password to cancel, it tells ...

• michelle37
• Newbie
• I go through the whole process of trying to cancel my spotify because I won't be able to use it for the next couple years due to travelling issues.  I can log in to my account every time, but as...
• 2016-06-27 4:28:30 AM
• 2016-06-27 5:15:33 AM
• anjieeeeeeeeee
• Roadie
• 260 Views
• 1 replies
• 0 likes

Lock screen widget for Acer Liquid Jade Z

Hi Spotify Community,I recently bought an Acer Liquid Jade Z and there's no Spotify widget appearing on my screen when the app is working and my phone is locked.I had a look at the other topics but I didn't find any answer. I don't think there are ot...

• lauriedf
• Regular
• Hi Spotify Community, I recently bought an Acer Liquid Jade Z and there's no Spotify widget appearing on my screen when the app is working and my phone is locked. I had a look at the other topics...
• 2016-03-14 10:16:41 PM
• 2016-06-27 5:07:04 AM
• arnehuang
• Newbie
• 775 Views
• 12 replies
• 0 likes

LG G4 Spotify stops downloading

I have an LG G4 ( Don't know if this matters ) but I had to reset my phone so I redownloaded spotify. I am a premium member. It downloaded 1000 or so songs but left out 800-900 songs. It stopped downloading because there isn't anymore room left on th...

• nathangrimard
• Newbie
• I have an LG G4 ( Don't know if this matters ) but I had to reset my phone so I redownloaded spotify. I am a premium member. It downloaded 1000 or so songs but left out 800-900 songs. It stopped down...
• 2016-06-27 4:02:06 AM
• 2016-06-27 4:29:28 AM
• anjieeeeeeeeee
• Roadie
• 243 Views
• 1 replies
• 0 likes

After updating phone to android mashmallow, unable to play songs continuously without stopping.

After updating phone to android mashmallow, can't play songs continuously. It will stop after every song. You have to unlock your phone whilst phone is on sleep mode to enable the next song to play. Have uninstall spotify and reinstall spotify severa...

• gibbs2
• Newbie
• After updating phone to android mashmallow, can't play songs continuously. It will stop after every song. You have to unlock your phone whilst phone is on sleep mode to enable the next song to play. ...
• 2016-06-27 1:24:38 AM
• 373 Views
• 0 replies
• 1 likes

Spotify in Japan

Good morning,I have a premium Spotify account on my computer/iPad, but I'm having trouble downloading it on my android phone. The play store only comes up with *this app is unavailable in your country*. I have tried using a vpn, though it's my first ...

• Tobias211
• Newbie
• Good morning, I have a premium Spotify account on my computer/iPad, but I'm having trouble downloading it on my android phone. The play store only comes up with *this app is unavailable in your co...
• 2016-06-26 12:09:01 AM
• 265 Views
• 0 replies
• 0 likes

SD card not found...

I just got a Premium account and started do download some playlist. After realizing that they were being saved on my device, not the miniSD card, I went to configurations and asked for transferring. After some time without checking my tablet, I went ...

• DimplyKhan13
• Casual Listener
• I just got a Premium account and started do download some playlist. After realizing that they were being saved on my device, not the miniSD card, I went to configurations and asked for transferring. ...
• 2016-06-18 7:42:04 AM
• 2016-06-26 10:45:19 PM
• DimplyKhan13
• Casual Listener
• 397 Views
• 2 replies
• 0 likes

No me funciona la promoción de 0.99

He pagado la promoción de 0,99 de tres meses de premium por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayuda de spotify.No se que hacer

• Ikerruiz
• Casual Listener
• He pagado la promoción de 0,99 de tres meses de premium por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayu...
• 2016-06-01 6:00:35 PM
• 2016-06-26 9:21:03 PM
• ujnapego
• Newbie
• 313 Views
• 1 replies
• 1 likes

timing problem on samsung s7

I need your help. I use Spotify on my Samsung S7 edge. I sync offline on my SD card. The problem is that every time i restart my phone, everything is out of sync and i have to re-download everything. A solution please

• Yekeyac
• Casual Listener
• I need your help. I use Spotify on my Samsung S7 edge. I sync offline on my SD card. The problem is that every time i restart my phone, everything is out of sync and i have to re-download everyt...
• 2016-06-22 11:09:34 AM
• 2016-06-26 8:43:58 PM
• Yekeyac
• Casual Listener
• 302 Views
• 3 replies
• 0 likes

Spotify restart microsd problem

Every time I restart my phone, spotify switches from microsd to internal storage and re downloading all my offline Playlist!

• user-removed
• Visitor
• Every time I restart my phone, spotify switches from microsd to internal storage and re downloading all my offline Playlist!
• 2016-06-26 3:41:24 PM
• 217 Views
• 0 replies
• 4 likes

Clear cache of played songs but keep saved songs

Hola.,I have a bunch of songs in my cache memory which I maybe have played once. On the other side I have saved some songs for downloaded for offline accessablity. There is only one option to clear the cache and I would thereby loose even my saved so...

• naderiano
• Newbie
• Hola., I have a bunch of songs in my cache memory which I maybe have played once. On the other side I have saved some songs for downloaded for offline accessablity.    There is only...
• 2016-06-26 3:18:25 PM
• 226 Views
• 0 replies
• 0 likes

I need help starting 3 month special

• Raybrittian
• Newbie
• 2016-06-15 6:38:32 AM
• 2016-06-26 2:19:45 PM
• Yrrah1
• Gig Goer
• 205 Views
• 1 replies
• 0 likes