Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67291 Views
68 replies
26 likes

67291 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28935 Views
5 replies
0 likes

28935 Views
5 replies
0 likes

ManuelaTeodoro

Recebi um e-mail de falha no pagamento da mensalidade spotify.Efetuei o pagamento.Na minha fatura o valor veio duplicado. Gostaria de uma resolução.

ManuelaTeodoro
Casual Listener
Recebi um e-mail de falha no pagamento da mensalidade spotify. Efetuei o pagamento. Na minha fatura o valor veio duplicado. Gostaria de uma resolução.
2016-06-07 7:41:55 PM
2016-06-08 12:20:36 AM
Bittencourt
Spotify Star
462 Views
3 replies
0 likes

462 Views
3 replies
0 likes

Automatic payment

Could you please transfer payment from my gmail account to my Yahoo account.. I no longer use the gmail account and haven't for a while. Then cancel that gmail account please... I only use my yahoo account so transfer automatic payments to hit the co...

T23G
Newbie
Could you please transfer payment from my gmail account to my Yahoo account.. I no longer use the gmail account and haven't for a while. Then cancel that gmail account please... I only use my yahoo a...
2016-06-08 12:04:51 AM
2016-06-08 12:16:28 AM
MattSuda
Spotify Star
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Spotify logs me out and deletes downloaded songs

So this has happened a couple times. And what happens is that spotify forgets my account and I have to log in again. It also forgets where my storage location is in the settings. When I try to set it back to the area it was, it says there's an error....

RetroChemo
Casual Listener
So this has happened a couple times. And what happens is that spotify forgets my account and I have to log in again. It also forgets where my storage location is in the settings. When I try to set it...
2016-06-08 10:08:13 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Sonos and Android Issue - Spotify has been paused because account is used somewhere else

I have an issue here that surrounds use of Spotify on my phone and my Sonos system. When I'm playing music on my Sonos system and I start Spotify on my phone, it pauses the audio on my Sonos system. Additionally, if I'm playing music on my phone and ...

Speedhacks
Casual Listener
I have an issue here that surrounds use of Spotify on my phone and my Sonos system. When I'm playing music on my Sonos system and I start Spotify on my phone, it pauses the audio on my Sonos system. ...
2016-06-08 7:49:00 PM
2016-06-08 10:03:26 PM
Speedhacks
Casual Listener
504 Views
2 replies
0 likes

504 Views
2 replies
0 likes

ArtWork not showing on lock screen

Hello all,I know this problem has been asked a lot. I am currently using the latest version of spotify and Android and album art Works are not showing on lock screen. I am a premium user. Got Samsung a5 2016. I looked up for a solution but couldnt fi...

Ahah
Newbie
Hello all, I know this problem has been asked a lot. I am currently using the latest version of spotify and Android and album art Works are not showing on lock screen. I am a premium user. Got Sam...
2016-06-08 9:36:10 PM
407 Views
0 replies
0 likes

407 Views
0 replies
0 likes

The song "Blessings" from Chance's new album: Coloring Book

My galaxy s6 edge fails to recognize that Blessings and Blessings are 2 different tracks on the same album. It always plays the same one for both, but I actually want to listen to the 2 DIFFERENT tracks. Is this a bug with spotify or just my phone???...

MatthewHan
Newbie
My galaxy s6 edge fails to recognize that Blessings and Blessings are 2 different tracks on the same album. It always plays the same one for both, but I actually want to listen to the 2 DIFFERENT tra...
2016-06-06 6:12:45 AM
2016-06-08 9:06:27 PM
adamantwinds
Casual Listener
531 Views
1 replies
2 likes

531 Views
1 replies
2 likes

Can't open Podcast-Link

Hi, I sent me this link to my smartphone: https://open.spotify.com/episode/0VpyIy8Srg5IKQdRAbDDH1#numberToText_linkTexting_0 It's a Samsung Galaxy S3 mini. The Spotify-App is installed and updatet, but the link won't open. I also don't have a "shows"...

valymar
Casual Listener
Hi, I sent me this link to my smartphone: https://open.spotify.com/episode/0VpyIy8Srg5IKQdRAbDDH1#numberToText_linkTexting_0 It's a Samsung Galaxy S3 mini. The Spotify-App is instal...
2016-05-15 1:16:36 AM
2016-06-08 7:29:51 PM
valymar
Casual Listener
4092 Views
12 replies
1 likes

4092 Views
12 replies
1 likes

grabbing music from the radio

hi, i am trying to find in spotify how to grab a song that i hear on the radio and add the song to my playlist, any help much appreciated.

garrie007
Newbie
hi, i am trying to find in spotify how to grab a song that i hear on the radio and add the song to my playlist, any help much appreciated.
2016-03-19 8:10:46 PM
2016-06-08 6:02:50 PM
user-removed
Not applicable
373 Views
1 replies
0 likes

373 Views
1 replies
0 likes

My radio stations won't show up!

Hey, my stations on my phone won't show up but they will on the desktop app and the web player.On the phone when I go to "My Music">"Stations" it never loads, and when I go to "Radio" it only shows recently played stations and not the suggestions or ...

user-removed
Visitor
Hey, my stations on my phone won't show up but they will on the desktop app and the web player. On the phone when I go to "My Music">"Stations" it never loads, and when I go to "Radio"...
2016-06-08 10:48:01 AM
2016-06-08 3:56:07 PM
Bittencourt
Spotify Star
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Radio based on Artist or Album plays the same songs over and over

If I select an artist or an album and start a radio a number of tracks are shown for that station, it states that more songs will be added as it goes along but it doesn't, it just loops the same songs over & over. I've tried on different albums and a...

Martian
Regular
If I select an artist or an album and start a radio a number of tracks are shown for that station, it states that more songs will be added as it goes along but it doesn't, it just loops the same song...
2016-06-08 10:28:07 AM
548 Views
0 replies
2 likes
Radio
repeat

548 Views
0 replies
2 likes

[Android][Other] Solution of the Nexus 5 Problemes with the sound quality.

Hello,I wish that I with my Nexus 5 (with Andorid 6) can listen the music without these scratch sound when the equalizer is turned on.Thank you very much.

Pillemann
Newbie
Hello, I wish that I with my Nexus 5 (with Andorid 6) can listen the music without these scratch sound when the equalizer is turned on. Thank you very much.
2016-06-08 10:16:57 AM
309 Views
0 replies
0 likes
Android
Other

309 Views
0 replies
0 likes

Solved!! Lock screen widget and controls not working on Huawei Ascend Mate 7

After the device has been locked the widget does not skip forward/backwards. Also pressing "Pause" stops the playback and it is no longer possible to start it again without unlocking the device. Any ideas how to get this solved?

sjoko
Regular
After the device has been locked the widget does not skip forward/backwards. Also pressing "Pause" stops the playback and it is no longer possible to start it again without unlocking the device. &n...
2014-11-10 9:37:29 PM
2016-06-08 8:03:21 AM
Feelgood79
Newbie
50267 Views
27 replies
1 likes

50267 Views
27 replies
1 likes

How do you remove artists from "your library > artists"?

Hi, I've searched already for an answer but all I could find were people advising to either remove songs or albums from their library and to make sure your not following the artist to remove them but this isnt my problem. How do you remove artists fr...

rich05uk
Casual Listener
Hi, I've searched already for an answer but all I could find were people advising to either remove songs or albums from their library and to make sure your not following the artist to remove...
2016-05-31 1:05:21 PM
2016-06-08 4:25:35 AM
Bittencourt
Spotify Star
1966 Views
3 replies
0 likes

1966 Views
3 replies
0 likes

Can't install Spotify for Android TV on nVidia Shield TV

I'm not able to install the Spotify for Android TV app on my Shield TV, it doesn't appear when I search for it in Google Play. Other unofficial apps appear, but not the official from Spotify.If I do a global search (from the Shield TV start screen), ...

Spirograf
Casual Listener
I'm not able to install the Spotify for Android TV app on my Shield TV, it doesn't appear when I search for it in Google Play. Other unofficial apps appear, but not the official from Spotify. If I...
2016-06-08 3:45:00 AM
1243 Views
0 replies
3 likes

1243 Views
0 replies
3 likes

Not receiving what I pay for

Just now I payed for the 3 month of spotify for $0.99. I was charge twice. what sucks is that I still can't listen to the music I want to hear .

Silviaperez92
Casual Listener
Just now I payed for the 3 month of spotify for $0.99. I was charge twice. what sucks is that I still can't listen to the music I want to hear .
2016-06-08 1:08:34 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Solved!! Changed from iphone to android now can't log in!

Please help! I purchased new sony xperia and installed spotify on my new phone. Now when trying to log in it tells me either username or password are incorrect.i am on premium and very frustrated.many thanks in advance

Miccyd
Newbie
Please help! I purchased new sony xperia and installed spotify on my new phone. Now when trying to log in it tells me either username or password are incorrect. i am on premium and very frustrated. ...
2016-06-07 10:32:29 PM
2016-06-07 12:26:27 AM
osornios
Spotify Star
367 Views
1 replies
0 likes

367 Views
1 replies
0 likes

Download, Remove Download issues

First up: I've read plenty of threads about the 3,333 offline song limit on a device, 10,000 saved/my music limit etc. While I think these numbers are arbitrary and only hurts Spotify in its ability to fight off the likes of Apple Music and the rest,...

rawroftheworlds
Regular
First up: I've read plenty of threads about the 3,333 offline song limit on a device, 10,000 saved/my music limit etc. While I think these numbers are arbitrary and only hurts Spotify in its ability ...
2016-06-07 10:28:06 PM
2016-06-07 12:24:34 AM
osornios
Spotify Star
629 Views
2 replies
0 likes

629 Views
2 replies
0 likes

Some songs without equalizer

Hi, i have a problem with equalizer in some songs. These tunes are from once album, so it's not issue from mine Phone. When i am listening to "Ludzie Sztosy" by Dwa Sławy some songs are playing without equalizer. I will do a sample:First song - witho...

damiandoogoo
Regular
Hi, i have a problem with equalizer in some songs. These tunes are from once album, so it's not issue from mine Phone. When i am listening to "Ludzie Sztosy" by Dwa Sławy some songs are playing witho...
2016-06-01 11:20:18 PM
2016-06-07 10:37:12 PM
damiandoogoo
Regular
750 Views
5 replies
0 likes
Issue with eq

750 Views
5 replies
0 likes

Downloaded Albums no longer appear in Downloads listing, but app still using 1.5 GB of data storage.

OK, so all the albums I downloaded to the phone for offline listening no longer appear in the listing when filtering albums for Downloads. When I open up Android settings and look, the Spotify app is still using 1.5 GB of disk storage. So the downloa...

thezerobit
Newbie
OK, so all the albums I downloaded to the phone for offline listening no longer appear in the listing when filtering albums for Downloads. When I open up Android settings and look, the Spotify app is...
2016-06-07 9:02:19 PM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

"Play" function doesn't stay on after tap

I'm using version 5.5.0.562 beta, and whenever I tap on the play button, the song plays for half a second and then automatically pauses.I used the app an hour ago and everything was OK.After it started I removed the app and installed a newer version,...

neitley
Casual Listener
I'm using version 5.5.0.562 beta, and whenever I tap on the play button, the song plays for half a second and then automatically pauses. I used the app an hour ago and everything was OK. After ...
2016-06-07 8:52:43 PM
2016-06-07 8:58:48 PM
neitley
Casual Listener
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

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