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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47736 Views
  • 66 replies
  • 25 likes
  • 47736 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880326 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880326 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26911 Views
  • 4 replies
  • 0 likes
  • 26911 Views
  • 4 replies
  • 0 likes

Solved!! Artist list reduced to less than ten on phone... why?

I USED to be able to go to my artist list and see all of my artist. I still see them on my laptop, but when I do it from my phone, there are less than 10 artist in there. How do I get my artists to show back up in my phone? Samsung Galaxy S7 Android ...

  • Regular
  • I USED to be able to go to my artist list and see all of my artist. I still see them on my laptop, but when I do it from my phone, there are less than 10 artist in there. How do I get my artists to s...
  • Thom71gt
  • Regular
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

Solved!! spotify crashes when i open another app

very often when i open another app spotify stops playing. so often that i now call it stopify. having upgraded to premium i now feel i can complain about this. i have uninstalled and reinstalled. can someone help please?

  • Casual Listener
  • very often when i open another app spotify stops playing. so often that i now call it stopify.   having upgraded to premium i now feel i can complain about this. i have uninstalled and reinsta...
  • RayRayJFX
  • Casual Listener
  • 28301 Views
  • 8 replies
  • 0 likes
  • 28301 Views
  • 8 replies
  • 0 likes

Solved!! Help with a number of issues.

1. I do not want my Visa card information saved on your website or your servers. Please remove it, because apparently I cannot without deleting my current subscription. I only wanted this months subscription, and did not agree on you people saving my...

  • Music Fan
  • 1. I do not want my Visa card information saved on your website or your servers. Please remove it, because apparently I cannot without deleting my current subscription.   I only wanted this ...
  • lorindatravers
  • Casual Listener
  • 709 Views
  • 7 replies
  • 0 likes
  • 709 Views
  • 7 replies
  • 0 likes

Music only plays on Galaxy S6 when screen is active.

When listening to music on a playlist it does not shuffle to the next song if my screen is locked. Once i reopen the app the song starts playing again. This wasn't the case until a weeka go. This is frustrating when i am at the gym or listening to mu...

  • Newbie
  • When listening to music on a playlist it does not shuffle to the next song if my screen is locked. Once i reopen the app the song starts playing again. This wasn't the case until a weeka go. This is ...
  • osornios
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Spotify stops playing with bluetooth too my stereo speaker

I have a jbl flip 2 speaker and i connect my asus zenpad 8 to my speaker by bluetooth(with internet)and after about 10 seconds the music stops and it remains stopping and playing.Pls help!!! jacartas

  • Newbie
  • I have a jbl flip 2 speaker and i connect my asus zenpad 8 to my speaker by bluetooth(with internet)and after about 10 seconds the music stops and it remains stopping and playing.Pls help!!!   ...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Can't access controls on lock screen

Hi, I had an Xperia Z3 and Spotify worked great whilst locked. I could skip and pause no problem.I've just gotten the Xperia Z5 today and while the phone is locked it will show me the background image of the song playing. But no controls. When I pull...

  • Music Fan
  • Hi, I had an Xperia Z3 and Spotify worked great whilst locked. I could skip and pause no problem. I've just gotten the Xperia Z5 today and while the phone is locked it will show me the background ...
  • yazrana12
  • Newbie
  • 1138 Views
  • 4 replies
  • 0 likes
  • 1138 Views
  • 4 replies
  • 0 likes

Weird Network Issues w/ Spotify

I'm not sure what is going on but I can't seem to get Spotify to work on my home network on any mobile device. It works fine on my PC but not my tablet, phone, or chromecast. If I utilize my phones LTE connection everything is fine, even tried to cre...

  • Casual Listener
  • I'm not sure what is going on but I can't seem to get Spotify to work on my home network on any mobile device. It works fine on my PC but not my tablet, phone, or chromecast. If I utilize my pho...
  • user-removed
  • Not applicable
  • 573 Views
  • 6 replies
  • 0 likes
  • 573 Views
  • 6 replies
  • 0 likes

Android Wear Spotify controls do not appear while using Spotify

Hi, I'm not sure exactly when it happened, but my Spotify controls no longer appear on my watch. I can open the application on my watch and choose an album to play without issue, but once it starts playing the controls do not appear at all. Has anyon...

  • Newbie
  • Hi, I'm not sure exactly when it happened, but my Spotify controls no longer appear on my watch.  I can open the application on my watch and choose an album to play without issue, but once it st...
  • 468 Views
  • 0 replies
  • 4 likes
  • 468 Views
  • 0 replies
  • 4 likes

Spotify ap on android

Hi I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book. It comes up with an error message "unable to play - please upgrade your account with Spotify to become ...

  • Visitor
  • Hi   I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book.  It comes up with an error message...
  • osornios
  • Spotify Star
  • 436 Views
  • 3 replies
  • 0 likes
  • 436 Views
  • 3 replies
  • 0 likes

Confused about saving songs to phone

The main appeal of spotify to me was I was under the assumption that I could "save" songs to my phone and listen to them when away from wifi and such. I'm assuming this is a true option. BUT when I click on an album and choose the "available offline"...

  • Casual Listener
  • The main appeal of spotify to me was I was under the assumption that I could "save" songs to my phone and listen to them when away from wifi and such. I'm assuming this is a true option. BUT when I c...
  • Brettmm92
  • Casual Listener
  • 1056 Views
  • 2 replies
  • 0 likes
  • 1056 Views
  • 2 replies
  • 0 likes

Am I allowed to get a notification please?

I just realized my premium session is due (I guess)Since I have not given any notification about thatAnd I have no choice but use the free version right nowMay anyone please tell me what to do if I want to get a notification before the due dateWhich ...

  • Newbie
  • I just realized my premium session is due (I guess) Since I have not given any notification about that And I have no choice but use the free version right now May anyone please tell me what to do ...
  • Daniel
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Bluetooth volume problems

Apologies in advance, as I'm sure this has been asked and answered. When I play over Bluetooth (headphones or auto), Spotify plays at normal volume for a half second, then cuts to a low volume mode that is unbearable. I sent an email to customer supp...

  • Casual Listener
  • Apologies in advance, as I'm sure this has been asked and answered. When I play over Bluetooth (headphones or auto), Spotify plays at normal volume for a half second, then cuts to a low volume mode t...
  • Daniel
  • Community Legend
  • 8777 Views
  • 3 replies
  • 1 likes
  • 8777 Views
  • 3 replies
  • 1 likes

Solved!! Bug

Watched the ad for Neighbors 2 then listened to watch this ad 4 times in a row and now I can't listen to music or anything.

  • Casual Listener
  • Watched the ad for Neighbors 2 then listened to watch this ad 4 times in a row and now I can't listen to music or anything.
  • Imthedamdevil
  • Casual Listener
  • 387 Views
  • 2 replies
  • 0 likes
  • 387 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Stops Playing

The issue is that Spotify will play like one song (sometimes more) but then will stop playing. When I turn on my phone to the lock screen, the Spotify widget says that audio is still playing,and when I open the app it starts playing again (though som...

  • Regular
  • The issue is that Spotify will play like one song (sometimes more) but then will stop playing. When I turn on my phone to the lock screen, the Spotify widget says that audio is still playing,and when...
  • Keychain28
  • Regular
  • 658 Views
  • 5 replies
  • 0 likes
  • 658 Views
  • 5 replies
  • 0 likes

Wireless headphones no sound through spotify

Hi,Spotify is playing through the speakers of my android phone instead of my wireless headphones even though they are definitely connected. why isn't Spotify playing through my headphones?I have just reinstalled the app to no avail.

  • Newbie
  • Hi, Spotify is playing through the speakers of my android phone instead of my wireless headphones even though they are definitely connected. why isn't Spotify playing through my headphones? I h...
  • user-removed
  • Not applicable
  • 2922 Views
  • 2 replies
  • 1 likes
  • 2922 Views
  • 2 replies
  • 1 likes

Solved!! Media Control Problems (Android 6.0.1)

Hey guys, Last week, I upgraded my Samsung Galaxy to Android 6.0.1. Since the upgrade, I have been having issues with the media controls coming from my car stereo, Bose bluetooth speaker, and headphones. When I send a "skip track" command, the volume...

  • Casual Listener
  • Hey guys,        Last week, I upgraded my Samsung Galaxy to Android 6.0.1. Since the upgrade, I have been having issues with the media controls coming from my car stereo, Bose b...
  • Daniel
  • Community Legend
  • 1241 Views
  • 2 replies
  • 0 likes
  • 1241 Views
  • 2 replies
  • 0 likes

Solved!! Cant login/ change password

I cant login on my phone. It says that there is a facebook fault? When I want to use a password via my computer is says: there is a problem with install your password.

  • Casual Listener
  • I cant login on my phone. It says that there is a facebook fault? When I want to use a password via my computer is says: there is a problem with install your password.
  • 11130219954
  • Casual Listener
  • 497 Views
  • 2 replies
  • 0 likes
  • 497 Views
  • 2 replies
  • 0 likes

Keeps saying "song is not available"

It will not let play any song and I just signed up for the premium package.

  • Newbie
  • It will not let play any song and I just signed up for the premium package.
  • reinerlee
  • Casual Listener
  • 648 Views
  • 4 replies
  • 0 likes
  • 648 Views
  • 4 replies
  • 0 likes

Spotify premium not working on samsung.

I moved to Barcelona. I have spotify premium, but when I log in on my phone it says I need to upgrade to premium.

  • Newbie
  • I moved to Barcelona. I have spotify premium, but when I log in on my phone it says I need to upgrade to premium.
  • Daniel
  • Community Legend
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Music stopping momentarily

Brief description of the issue:For the last few weeks Spotify has been stopping spontaneously mid song. Sometimes for a moment or two, sometimes up to 10 seconds, occasionally it crashes completely. It behaves the same whether it is connected via blu...

  • Casual Listener
  • Brief description of the issue: For the last few weeks Spotify has been stopping spontaneously mid song. Sometimes for a moment or two, sometimes up to 10 seconds, occasionally it crashes completely...
  • Daniel
  • Community Legend
  • 715 Views
  • 7 replies
  • 0 likes
  • 715 Views
  • 7 replies
  • 0 likes