Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47308 Views
66 replies
25 likes

47308 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880112 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880112 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26876 Views
4 replies
0 likes

26876 Views
4 replies
0 likes

Solved!! Can't get pass login screen

Hi, I've been using premium for quite a few months on my phone but as of last night, the system asked me to login again. Now I can't get pass the login. on the first login screen it asked for my facebook credentials. I provide that and then it asks a...

martyb53
Casual Listener
Hi, I've been using premium for quite a few months on my phone but as of last night, the system asked me to login again. Now I can't get pass the login. on the first login screen it...
2012-02-26 5:45:29 PM
2016-05-07 7:50:53 PM
crizchan1224
Casual Listener
24710 Views
84 replies
0 likes

24710 Views
84 replies
0 likes

Cant login into spotify on Mobile

Since round about three days i cant login into my premium account anymore.It doesnt matter if i try with my facebook account or with my spotifiy username + password.It loads for a very long time telling me that the "Login is in Process", but nothing ...

Williamw88
Regular
Since round about three days i cant login into my premium account anymore. It doesnt matter if i try with my facebook account or with my spotifiy username + password. It loads for a very long ...
2016-05-06 7:54:12 PM
2016-05-07 4:26:08 PM
Williamw88
Regular
933 Views
5 replies
0 likes

933 Views
5 replies
0 likes

Spotify Connect to Samsung Multiroom

Hi all,I have a few samsung r series speakers that work fine with other apps and media on my device, however I cannot get Spotify to connect to the speakers. Spotify seems my speakers and if I group the. Together it sees them, however it does not con...

Matty071986
Newbie
Hi all, I have a few samsung r series speakers that work fine with other apps and media on my device, however I cannot get Spotify to connect to the speakers. Spotify seems my speakers and if I gr...
2016-05-07 11:46:11 AM
783 Views
0 replies
0 likes
Spotify connect Samsung multiroom

783 Views
0 replies
0 likes

Spotify connect keeping phone awake

I have a Nexus 6P, not rooted running latest OTA and whenever I listen to music on my PC at home/work/where ever my phone stays awake. So after a normal work day listening to Spotify, not using my phone at all, I'm still down to 50% battery. Using my...

jbrizz
Casual Listener
I have a Nexus 6P, not rooted running latest OTA and whenever I listen to music on my PC at home/work/where ever my phone stays awake. So after a normal work day listening to Spotify, n...
2016-05-07 9:48:23 AM
490 Views
0 replies
1 likes

490 Views
0 replies
1 likes

Solved!! Spotify won't play on my device anymore.

I tried to start spotify in my car through an AUX cable to my phone like I have been doing for the last month or so, but suddenly nothing will play it keeps saying "Get premium now to play ad free music everywhere" has it changed that were not allowe...

chaossound
Casual Listener
I tried to start spotify in my car through an AUX cable to my phone like I have been doing for the last month or so, but suddenly nothing will play it keeps saying "Get premium now to play ad free mu...
2016-05-05 10:29:34 PM
2016-05-07 1:56:48 AM
osornios
Spotify Star
9014 Views
4 replies
0 likes

9014 Views
4 replies
0 likes

Up to 200MB monthly data usage while 'Download using cellular' is off. What does Spotify download?

I use Spotify (Premium) every day. Settings:Offline mode deactivatedDownload using cellular: offThat should mean that Spotify downloads tracks only on WiFi, which seems to be te case.When I consult my Data usage per app (Android 6 on Nexus 5), I see ...

Coli
Music Fan
I use Spotify (Premium) every day. Settings: Offline mode deactivated Download using cellular: off That should mean that Spotify downloads tracks only on WiFi, which seems to be te case. W...
2016-04-09 10:49:13 AM
2016-05-06 12:58:42 AM
paulochf
Casual Listener
1177 Views
6 replies
0 likes

1177 Views
6 replies
0 likes

Cant pay from phone

I've gone to pay for my spotify account, I put 15 pounds on my phone to 'pay by phone' and it doesnt allow me to do it as its already registered. How can I disable the account it linked to or how can I switch my money to a different payment option to...

Hishaam26
Newbie
I've gone to pay for my spotify account, I put 15 pounds on my phone to 'pay by phone' and it doesnt allow me to do it as its already registered. How can I disable the account it linked to or how can...
2016-05-06 6:42:59 PM
2016-05-06 12:47:09 AM
Daniel
Community Legend
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

BB10 - Spotify - download files both on internal memory & external micro-sd card?

I am using Z30 using OS 10.3.2.2474.I downloaded Spotify from Amazon, have a Premium account and able to download music for off-line listening. However, instead of just downloading the files to the external micro SD card, it is also saving files to t...

taiarth
Newbie
I am using Z30 using OS 10.3.2.2474. I downloaded Spotify from Amazon, have a Premium account and able to download music for off-line listening. However, instead of just downloading the files to t...
2016-05-06 10:17:04 PM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

note 5 "this song is not available"

This problem is driving me crazy. Any help would be much appreciated. Spotify works fine on my computer and has always worked on my other mobile devices. I have a Premium subscription, and records of the money being taken out of my account consistent...

mafodor
Casual Listener
This problem is driving me crazy. Any help would be much appreciated. Spotify works fine on my computer and has always worked on my other mobile devices. I have a Premium subscri...
2016-05-06 8:21:29 PM
2016-05-06 8:24:54 PM
mafodor
Casual Listener
215 Views
1 replies
0 likes

215 Views
1 replies
0 likes

Device storage to SD card

Hi, I'm currently using a Samsung Galaxy S7 with a 16GB memory card in it. There's still about 9GB left in it, so I changes the storage settings. I waited for it to load. Afterwhich it prompted me with something like, my files can't be transferred as...

denisecampos
Music Fan
Hi, I'm currently using a Samsung Galaxy S7 with a 16GB memory card in it. There's still about 9GB left in it, so I changes the storage settings. I waited for it to load. Afterwhich it prompted me wi...
2016-05-06 5:41:26 PM
2016-05-06 6:05:23 PM
Daniel
Community Legend
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

Spotify UI

I love Spotify for its content, but the user interfaces on all paltforms flat out SUCKS! Some of the things that really tick me off is 1) The "Shuffle Play" plays many of the same songs over and over, and some songs never! I know this is a long stand...

goldhealer
Casual Listener
I love Spotify for its content, but the user interfaces on all paltforms flat out SUCKS! Some of the things that really tick me off is 1) The "Shuffle Play" plays many of the s...
2016-05-06 5:48:21 PM
171 Views
0 replies
0 likes

171 Views
0 replies
0 likes

Mini connected and Huawei P9

Hi, I bought the new Huawei P9 and I own a BMW-Mini.Mini has a APP called MINI CONNECTED here we can run APPS and controll them on the vehicle dashboard.All the APPS run well with the exception of SPOTIFY.It's listed on the APPS IN VEHICLE ( in the t...

glbatista
Newbie
Hi, I bought the new Huawei P9 and I own a BMW-Mini. Mini has a APP called MINI CONNECTED here we can run APPS and controll them on the vehicle dashboard. All the APPS run well with the ex...
2016-05-06 1:35:59 PM
760 Views
0 replies
0 likes

760 Views
0 replies
0 likes

volume problem

Hi, i use my phone with a aux cord to connect to the radio on car, but i cannot have the sound level on max i have to backup 2 points because it will stop playing the music, it only does that with cable.. On bluetooth or speaker don't have problems..

l3runo
Regular
Hi, i use my phone with a aux cord to connect to the radio on car, but i cannot have the sound level on max i have to backup 2 points because it will stop playing the music, it only does that with ca...
2016-05-06 7:33:39 AM
2016-05-06 12:38:00 PM
Daniel
Community Legend
201 Views
1 replies
0 likes

201 Views
1 replies
0 likes

Music stops playing after a few songs are played

My Radio staion for lets say "Jowell and Randy" will play about 15,20 songs, then the station will stop playing music. I have closed the app, opened up again changed stations and still it would stop playing music after a little while or about what I ...

Juliel25
Newbie
My Radio staion for lets say "Jowell and Randy" will play about 15,20 songs, then the station will stop playing music. I have closed the app, opened up again changed stations and still it would stop ...
2016-05-05 7:11:53 PM
2016-05-06 12:33:23 PM
Daniel
Community Legend
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

Some songs won't start or play at all

Hello. I've had this problem for a while now. With a few songs that I have downloaded, they just won't start, and if i skip ahead they won't play. I've tried reinstalling, logging in and out, undownloading and redownloading the song, etc. Nothing. Th...

bigbangpegasis1
Regular
Hello. I've had this problem for a while now. With a few songs that I have downloaded, they just won't start, and if i skip ahead they won't play. I've tried reinstalling, logging in and out, undownl...
2016-05-04 4:34:53 AM
2016-05-06 12:20:42 PM
Daniel
Community Legend
2178 Views
9 replies
0 likes

2178 Views
9 replies
0 likes

No se muestra titulo y autor coche

No logro que el reproductor a través del coche via bluetooth muestre los titulos de las canciones, tampoco puedo pasar de una canción a otra, alguna idea? El telefono es un android versión 4.4.4. Gracias.

pandoro
Casual Listener
No logro que el reproductor a través del coche via bluetooth muestre los titulos de las canciones, tampoco puedo pasar de una canción a otra, alguna idea? El telefono es un android versión 4.4....
2016-05-06 9:06:59 AM
500 Views
0 replies
1 likes

500 Views
0 replies
1 likes

Offliine musics Android

Good afternoon people. I can no longer download my playlists on my Moto G 2. I trigger my wifi , enter the playlist, select the Available Offline option , the songs are downloaded , but then disappear from my cell . Already desistalei the program , I...

rpsj1573
Newbie
Good afternoon people. I can no longer download my playlists on my Moto G 2. I trigger my wifi , enter the playlist, select the Available Offline option , the songs are downloaded , but then disappea...
2016-05-05 6:56:39 PM
167 Views
0 replies
0 likes

167 Views
0 replies
0 likes

Lost all info

I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.

Luis1479
Newbie
I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.
2016-05-05 12:48:18 PM
2016-05-05 2:59:38 PM
Daniel
Community Legend
203 Views
1 replies
0 likes

203 Views
1 replies
0 likes

Add queue issue

Brief description of the issue:If listening some playlist and add a song to the queue by search on your music the playlist is replacedSteps to reproduce the issue:First I did this: play random from my musicThen I did that: go back to music and search...

nicezalo
Newbie
Brief description of the issue: If listening some playlist and add a song to the queue by search on your music the playlist is replaced Steps to reproduce the issue: First I did this: play random ...
2016-05-05 1:03:35 PM
247 Views
0 replies
0 likes
Android
queue

247 Views
0 replies
0 likes

Premium weg

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

juliane-korte
Casual Listener
Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?
2016-05-05 10:42:56 AM
2016-05-05 12:13:20 PM
Daniel
Community Legend
656 Views
3 replies
0 likes

656 Views
3 replies
0 likes

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