Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46510 Views
66 replies
25 likes

46510 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879772 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879772 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26840 Views
4 replies
0 likes

26840 Views
4 replies
0 likes

Using spotify at funeral

Hey, random question here. There is a track on spotify that our family want to play at a funeral (unavailable elsewhere in time). The funeral location only has a CD player. Is there any way to burn spotify tracks onto CD? What other options would we ...

Emz_davidson
Newbie
Hey, random question here. There is a track on spotify that our family want to play at a funeral (unavailable elsewhere in time). The funeral location only has a CD player. Is there any way to burn s...
2016-05-01 10:26:33 PM
2016-05-01 11:11:12 PM
DasPeter
Community Legend
1404 Views
2 replies
0 likes

1404 Views
2 replies
0 likes

Can't go back

I have a samsung s5. When I am in lock screen and shuffle my music i sometimes want to go back to previous song (i skip too fast) I only have a forward button or pause. No back button. How can I change this? I know my friends that have iphones can go...

emmajellyman
Newbie
I have a samsung s5. When I am in lock screen and shuffle my music i sometimes want to go back to previous song (i skip too fast) I only have a forward button or pause. No back button. How can I chan...
2016-05-01 11:29:42 AM
2016-05-01 10:52:58 PM
Daniel
Community Legend
2281 Views
1 replies
0 likes

2281 Views
1 replies
0 likes

not enough storage to download app

all of a sudden the spotify app on my adroid started to complain about storage, whilst the storage room is very big still. i removed spotify to try and restart it, but now it doesnt even download anymore: 'didnt find enough storage to download' it sa...

Manon1982
Newbie
all of a sudden the spotify app on my adroid started to complain about storage, whilst the storage room is very big still. i removed spotify to try and restart it, but now it doesnt even download any...
2016-05-01 11:03:27 AM
2016-05-01 10:52:04 PM
Daniel
Community Legend
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Solved!! AFTER UPGRADING TO MARSHMALLOW (ANDROID 6.0.1) SPOTIFY WILL STOP PLAYING AFTER SCREEN GOES TO SLEEP.

I have a Samsung Galaxy Note 5 with MARSHMALLOW (ANDROID 6.0.1 since the 1st week of April ) and I've been back and forth with the help desk at Spotify who recomended to do a hard reset of the OS which I did, and after re-installing a fresh version o...

ALPAKKA
Casual Listener
I have a Samsung Galaxy Note 5 with MARSHMALLOW (ANDROID 6.0.1 since the 1st week of April ) and I've been back and forth with the help desk at Spotify who recomended to do a...
2016-05-01 9:30:11 PM
2016-05-01 10:45:07 PM
user-removed
Not applicable
3758 Views
3 replies
0 likes

3758 Views
3 replies
0 likes

I can't download songs when the screen turns off

Hi. I have premium account and I only can download songs when I'm running spotify and the screen is turning on.When my phone is locked but I'm listening music from Spotify, the download stop.Is this a device configuration?I have Samsung Galaxy S6 edg...

baharian
Newbie
Hi. I have premium account and I only can download songs when I'm running spotify and the screen is turning on. When my phone is locked but I'm listening music from Spotify, the download stop. Is t...
2016-05-01 2:57:57 PM
2016-05-01 9:57:18 PM
utack2
Gig Goer
440 Views
1 replies
0 likes
Android 6.0
Premium
Samsung Galaxy S6 edge+

440 Views
1 replies
0 likes

Log in to reset password

It state's that there Is a space in email address when entered but there is not.

10371
Newbie
It state's that there Is a space in email address when entered but there is not.
2016-05-01 6:44:22 PM
2016-05-01 7:11:15 PM
osornios
Spotify Star
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

Crashing and forgetting artists

Spotify likes to crash at random times and it forgets about 30% of the artists I follow whenever I close the application. I have tried getting in touch with Spotify Cares, but they seem to be both clueless and very slow replying to me. Why isn't ther...

user-removed
Visitor
Spotify likes to crash at random times and it forgets about 30% of the artists I follow whenever I close the application. I have tried getting in touch with Spotify Cares, but they seem to be b...
2016-03-10 5:57:57 PM
2016-05-01 7:05:09 PM
user-removed
Not applicable
1243 Views
28 replies
0 likes

1243 Views
28 replies
0 likes

Casting from spotify and play to a bluetooth device simultaneously.

Hello. Why is it not possible to cast from spotify to chromecast and play to a Bluetooth device simultaneously . It was possible before with spotycast , but that app does not work anymore.Someone who has the solution? I use a Samsung s5 galaxy phone.

bjornerik
Casual Listener
Hello. Why is it not possible to cast from spotify to chromecast and play to a Bluetooth device simultaneously . It was possible before with spotycast , but that app does not work anymore.Someone who...
2016-04-30 11:21:42 PM
2016-05-01 2:16:09 PM
bjornerik
Casual Listener
2873 Views
2 replies
0 likes

2873 Views
2 replies
0 likes

Spotify app wont open in s5

It dosent even say it crashed I just open it, see a black screen then it freezes then goes back to my home screen

harry161
Newbie
It dosent even say it crashed I just open it, see a black screen then it freezes then goes back to my home screen
2016-04-29 12:00:22 AM
2016-04-30 11:06:59 PM
Daniel
Community Legend
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Waiting to download - local files

Hi everyone i really need some help! Im trying to get Tayor Swift on my spotify and im stuck with the playlist on my phone saying "waiting to download". Here is what i have done thus far:1. Made a playlist and moved taylor Swift as a local file to th...

Dakine90
Newbie
Hi everyone i really need some help! Im trying to get Tayor Swift on my spotify and im stuck with the playlist on my phone saying "waiting to download". Here is what i have done thu...
2016-04-30 12:35:21 PM
2016-04-30 11:05:53 PM
Daniel
Community Legend
684 Views
1 replies
0 likes

684 Views
1 replies
0 likes

sync the music on cell phone

I just bought a sony xperia z3 cell phone and when using spotify is says " turn on sync over cellular to download " What does it mean ?Hope someone can help me Thanks Per Rind

per0051
Newbie
I just bought a sony xperia z3 cell phone and when using spotify is says " turn on sync over cellular to download " What does it mean ? Hope someone can help me Thanks Per Rind
2015-05-09 3:58:45 PM
2016-04-30 9:28:47 PM
osornios
Spotify Star
7945 Views
4 replies
0 likes

7945 Views
4 replies
0 likes

Continuously freezes on S7

Freezes every few songs. Music stops and App freezes cant restart or change songs etc. Then just comes back on when its ready. Not sure if the phone or Spotify as it does it on Bose Soundtouch also. Galaxy S7

Vaughan1980
Newbie
Freezes every few songs. Music stops and App freezes cant restart or change songs etc. Then just comes back on when its ready. Not sure if the phone or Spotify as it does it on Bose Soundtouch also. ...
2016-04-24 5:30:07 AM
2016-04-30 5:44:55 PM
Daniel
Community Legend
2915 Views
3 replies
0 likes

2915 Views
3 replies
0 likes

Help with downloading music to my android phone

How do you download music from within the spotify app to an android phone? I don't know how!

tristaparry
Newbie
How do you download music from within the spotify app to an android phone? I don't know how!
2013-02-01 11:24:15 PM
2016-04-30 4:36:41 PM
TBaby33
Newbie
48150 Views
4 replies
9 likes

48150 Views
4 replies
9 likes

greyed out tracks on web player but not on android.

have greyed out tracks in my playlists on the web player but those tracks are not grey on the android app. Am I missing something?

dav64
Casual Listener
have greyed out tracks in my playlists on the web player but those tracks are not grey on the android app. Am I missing something?
2016-04-30 1:43:00 PM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

How do you get lyrics on Spotify app WITHOUT MUSIXMATCH?

Okay, so I don't like ads. I pay for the Spotify. That's fine, but the Spotify app doesn't have built-in lyrics for some reason. Okay fine, so installed Musixmatch and now I have lyrics which worked fine for many months. But now Musixmatch now has ad...

mkygod
Music Fan
Okay, so I don't like ads. I pay for the Spotify. That's fine, but the Spotify app doesn't have built-in lyrics for some reason. Okay fine, so installed Musixmatch and now I have lyrics which w...
2016-04-30 10:36:36 AM
2016-04-30 1:27:47 PM
MattSuda
Spotify Star
2482 Views
1 replies
0 likes

2482 Views
1 replies
0 likes

Can't Play Songs Over Cellular Network

Having an issue where songs will play for the first 10 seconds or so then will cancel.Going into notification suggests that the phone has no internet connection but have no connection issues with other apps.Phone will play songs over wifi network but...

Nyaification
Regular
Having an issue where songs will play for the first 10 seconds or so then will cancel. Going into notification suggests that the phone has no internet connection but have no connection issues with o...
2016-04-30 6:10:30 AM
2016-04-30 12:00:29 PM
Nyaification
Regular
926 Views
8 replies
0 likes

926 Views
8 replies
0 likes

Solved!! downloading local files

I try once again to find help for my android cellphone (samsung s3, yes I know, it is old). I have a playlilst with many different song included spotifysongs and local files I have added to the list. Music is important in my life, so I have listen to...

user-removed
Visitor
I try once again to find help for my android cellphone (samsung s3, yes I know, it is old). I have a playlilst with many different song included spotifysongs and local files I have added to the list....
2016-04-23 7:11:43 PM
2016-04-30 10:36:15 AM
charlzy999
Newbie
1346 Views
2 replies
0 likes

1346 Views
2 replies
0 likes

I made a horrible mistake

I made a mistake of deleting my "liked from radio playlist" off my playlist. I was wondering is there a way to get it back?

chatrat1357
Newbie
I made a mistake of deleting my "liked from radio playlist" off my playlist. I was wondering is there a way to get it back?
2016-04-30 3:55:59 AM
2016-04-30 7:27:43 AM
Daniel
Community Legend
299 Views
2 replies
0 likes

299 Views
2 replies
0 likes

Help me.

I had a account with my Facebook on my old phone. I got the premium account. The first 30 days free until May15th. I switched my phone to a new phone. Sd card and everything. Now I try to log back into spotify on my new phone and my whole playlist is...

Jaymonney
Newbie
I had a account with my Facebook on my old phone. I got the premium account. The first 30 days free until May15th. I switched my phone to a new phone. Sd card and everything. Now I try to log back in...
2016-04-30 3:12:14 AM
2016-04-30 7:23:58 AM
Daniel
Community Legend
217 Views
1 replies
0 likes

217 Views
1 replies
0 likes

Duda: Spotify me permite escuchar canciones sin necesidad de tener internet

Hola!Resulta que Spotify en mi móvil Android me deja escuchar música sin internet, solamente activando una opción dentro de mi playlist que se llama Avaliable Offline. ¿Eso no debería de ser una función premium?Tengo Spotify Free y algunas veces he e...

airda95
Music Fan
Hola! Resulta que Spotify en mi móvil Android me deja escuchar música sin internet, solamente activando una opción dentro de mi playlist que se llama Avaliable Offline. ¿Eso no debería de ser una ...
2016-04-29 10:45:18 AM
2016-04-29 12:54:43 AM
Daniel
Community Legend
974 Views
7 replies
0 likes

974 Views
7 replies
0 likes

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