Lost synced music at the worst time :(

I had a couple hundred tracks synced on my Note 3 in preparation for a long flight. Boarded the plane, got settled in, fired up Spotify... and the phone locked up and rebooted. And when it came back up... no music synced any more; the playlists set f...

• Soundy
• Newbie
• I had a couple hundred tracks synced on my Note 3 in preparation for a long flight. Boarded the plane, got settled in, fired up Spotify... and the phone locked up and rebooted. And when it came back ...
• 2016-04-15 5:30:24 PM
• 2016-04-22 11:27:00 AM
• hotchocokate
• Newbie
• 388 Views
• 2 replies
• 0 likes

SPOTIFY PREMIUM BAD

On April 11 I acquired spotify premium paying with a debit card, and today hardly 21 April marks 10 days have taken me back to spotify free, what happened?

• Xm
• Newbie
• On April 11 I acquired spotify premium paying with a debit card, and today hardly 21 April marks 10 days have taken me back to spotify free, what happened?
• 2016-04-21 11:56:36 PM
• 2016-04-22 1:02:48 AM
• osornios
• Spotify Star
• 407 Views
• 1 replies
• 0 likes

Spotify does not play when launched while Android phone screen OFF.

Spotify app does NOT start playing when:Using an external Bluetooth device to launch Google Now (or other Android service) which in turn to launch Spotify app to play a song while phone screen is off. We have to light up the screen either manually or...

• leafboat
• Newbie
• Spotify app does NOT start playing when: Using an external Bluetooth device to launch Google Now (or other Android service) which in turn to launch Spotify app to play a song while phone screen is o...
• 2016-04-21 12:30:45 AM
• 387 Views
• 0 replies
• 0 likes
• launch spotify
  screen off

Music stops playing

My Spotify is not playing if my phone is locked. It will play a song all the way through, but will not play the next song unless I open the Spotify app and look at it. I tried restarting my phone and Uninstalled the app and reinstalled. This is occur...

• Jstout0712
• Newbie
• My Spotify is not playing if my phone is locked. It will play a song all the way through, but will not play the next song unless I open the Spotify app and look at it. I tried restarting my phone and...
• 2016-04-20 9:38:37 PM
• 2016-04-21 2:57:59 PM
• MrsSiler05
• Casual Listener
• 451 Views
• 3 replies
• 0 likes

Android - X Button to close the app

Hello, i use spotify for a year or so but lately i'm thinking to give my money to somebody else. WHO ON EARTH still uses a X-Button on the lockscreen for their apps??? That drives me nuts. When i'm running, driving (bad enough) or even just listen to...

• DerGiftigeIre
• Newbie
• Hello,    i use spotify for a year or so but lately i'm thinking to give my money to somebody else.    WHO ON EARTH still uses a X-Button on the lockscreen for their apps...
• 2016-04-19 5:47:42 PM
• 2016-04-21 2:18:37 PM
• camillo75
• Community Legend
• 530 Views
• 1 replies
• 0 likes

Canceling spotify subscription

I am currently on the day before my last 30 day free trial. I would like to cancel before I get charged because I is not what I expected. When I go to cancel it wants me to enter my card information again. It's never saying I had it and doesn't give ...

• Whaley125
• Newbie
• I am currently on the day before my last 30 day free trial. I would like to cancel before I get charged because I is not what I expected. When I go to cancel it wants me to enter my card information ...
• 2016-04-21 5:25:58 AM
• 2016-04-21 2:05:17 PM
• Daniel
• Community Legend
• 207 Views
• 1 replies
• 0 likes

I don't understand how you can consistently make terrible updates.

Every single update in the last six months, at least, has broken the app for me. I finally decided, screw this. Uninstalled spotify, downloaded an APK from a year and a half ago, and voila. It works. I can actually see the things I've downloaded, the...

• Osmodius
• Gig Goer
• Every single update in the last six months, at least, has broken the app for me.   I finally decided, screw this. Uninstalled spotify, downloaded an APK from a year and a half ago, and voila. ...
• 2016-04-21 11:02:54 AM
• 2016-04-21 11:33:18 AM
• camillo75
• Community Legend
• 237 Views
• 1 replies
• 0 likes

Local Music

Hello all, I purchased last week 1year Premium, i saw in the help section that it was possible to see my local music files in spotify on windowsand that i could make a playist with them, that my question about.. a lot of my music are not available, a...

• Hewwego
• Casual Listener
• Hello all,    I purchased last week 1year Premium, i saw in the help section that it was possible to see my local music files in spotify on windows and that i could make a playist with t...
• 2016-04-20 3:13:59 PM
• 2016-04-21 10:19:26 AM
• Hewwego
• Casual Listener
• 244 Views
• 2 replies
• 0 likes

I purchased spotify premium not getting what i paid for

• Mobymoe
• Regular
• 2016-04-20 6:54:49 AM
• 2016-04-21 2:22:04 AM
• osornios
• Spotify Star
• 559 Views
• 3 replies
• 0 likes

help

HOLA TENGO UN PROBLEMA QUE YO ESTOY REPRODUCIENDO UNA CANCION Y SE ME MARCA EN VERDE LA QUE YO ESTOY ESCUCANDO PERO EN LA PARTE DE DE ABAJO ESTO ME PASA EN MI DISPOSITIVO ANDROID AYUDA EMAIL DE CONTACTO 2012sebitax8@gmail.com

• gabalado123
• Newbie
• HOLA  TENGO UN PROBLEMA  QUE YO ESTOY REPRODUCIENDO UNA CANCION Y SE ME MARCA EN VERDE LA QUE YO ESTOY ESCUCANDO PERO EN LA PARTE DE DE ABAJO ESTO ME PASA EN MI DISPOSITIVO ANDROID  ...
• 2016-04-21 2:06:30 AM
• 211 Views
• 0 replies
• 0 likes

music that i made available offline has to download again and again and it doesn't properly play

hey there, i have a xperia z1 compact and i use a sd card (that seems to work, i tried to write on it on my pc and my phone accepts it). in my spotify options i clicked that songs should be downloaded in extreme quality and that they should be saved ...

• SC_9
• Newbie
• hey there,   i have a xperia z1 compact and i use a sd card (that seems to work, i tried to write on it on my pc and my phone accepts it). in my spotify options i clicked that songs should be ...
• 2016-04-20 2:33:39 PM
• 2016-04-20 4:59:33 PM
• jean3601
• Community Legend
• 243 Views
• 1 replies
• 0 likes

Logging in

I just recently re added the app back to my phone due to not being able to just log in.....I put in my email address and password just to be told ( I have already set up an account using this email) and will not let me log in.....why can't I log in i...

• Mrantohill
• Newbie
• I just recently re added the app back to my phone due to not being able to just log in.....I put in my email address and password just to be told ( I have already set up an account using this email) ...
• 2015-12-20 8:28:54 PM
• 2016-04-20 4:46:17 PM
• jean3601
• Community Legend
• 264 Views
• 1 replies
• 0 likes

Somebody else is using my account

Somebody is using my Spotify account via remote play called HP-WIN7-SARAH.I have my account linked to Facebook and I have changed my password, I've also clicked sign out all users or whatever the option is and they still have access to it, I have no ...

• Jordanriot
• Newbie
• Somebody is using my Spotify account via remote play called HP-WIN7-SARAH. I have my account linked to Facebook and I have changed my password, I've also clicked sign out all users or whatever the o...
• 2015-12-20 11:09:29 PM
• 2016-04-20 4:45:27 PM
• jean3601
• Community Legend
• 265 Views
• 1 replies
• 0 likes

My Spotify been hacked

Hi, recently someone keep adding on my song list with song that i never heard off. and sometimes it keep deleting my playlist. i did change my password and sigh out everwhere. but now, it still there. one day i was open my Spotify account. i noticed ...

• basstarget
• Newbie
• Hi, recently someone keep adding on my song list with song that i never heard off. and sometimes it keep deleting my playlist. i did change my password and sigh out everwhere. but now, it still there...
• 2015-12-21 4:03:51 AM
• 2016-04-20 4:42:39 PM
• jean3601
• Community Legend
• 424 Views
• 1 replies
• 0 likes

Need a quicker way of viewing downloaded content

It would be great if there was a way to show only downloaded content when in offline mode in the android app . Currently I have to search for the album or playlist before seeing whether it's been downloaded

• Hybridalienrob
• Regular
• It would be great if there was a way to show only downloaded content when in offline mode in the android app . Currently I have to search for the album or playlist before seeing whether it's been dow...
• 2016-04-20 9:25:12 AM
• 2016-04-20 10:31:14 AM
• Daniel
• Community Legend
• 537 Views
• 3 replies
• 0 likes
• Offline Content

LG G4 not recognised

Brand new phone, Marshmallow OS, phone wont be recognized by the Desktoop compter. Followed the guide, did a clean re-install, still nothing. Any ideas?

• Rollo_
• Roadie
• Brand new phone, Marshmallow OS, phone wont be recognized by the Desktoop compter.   Followed the guide, did a clean re-install, still nothing.  Any ideas?
• 2016-04-20 7:54:06 AM
• 2016-04-20 9:57:55 AM
• Daniel
• Community Legend
• 329 Views
• 1 replies
• 0 likes

Audio Ducking Triggered Frequently

Ever since the most recent mobile update, there's a lot of actions that now trigger audio ducking on my phone. For instance: when Ambient Display is enabled, audio will fade out when the screen is turned on because of that feature; pressing the "mult...

• oranges
• Newbie
• Ever since the most recent mobile update, there's a lot of actions that now trigger audio ducking on my phone. For instance: when Ambient Display is enabled, audio will fade out when the screen is tu...
• 2016-04-20 6:19:11 AM
• 581 Views
• 0 replies
• 1 likes