Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51428 Views
66 replies
25 likes

51428 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881896 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881896 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27373 Views
4 replies
0 likes

27373 Views
4 replies
0 likes

Bluetooth Headset Kinivo BTH240 can't skip/play/pause tracks on Android

Hi everyone I'm trying to use fully functional my bluetooth headset Kinivo BTH240. Volume responds, but i can't pause/play either skip tracks. I'm running version 5.1.0.849 on Android 4.4.4, my cellphone is a Huawey Y550, if anyone has any idea i wou...

secretsuniverse
Regular
Hi everyone I'm trying to use fully functional my bluetooth headset Kinivo BTH240. Volume responds, but i can't pause/play either skip tracks. I'm running version 5.1.0.849 on Android 4.4.4, my cellp...
2016-04-13 12:24:45 AM
2016-04-15 7:54:15 PM
secretsuniverse
Regular
715 Views
4 replies
0 likes

715 Views
4 replies
0 likes

I pay for premium but my Spotify will only play on shuffle.

I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to get help amd i pay $9.99 a month for what? For strai...

Szot11
Newbie
I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to g...
2016-04-15 6:21:51 PM
2016-04-15 6:58:33 PM
Daniel
Community Legend
309 Views
1 replies
0 likes

309 Views
1 replies
0 likes

Solved!! Reset to default settings...

Hi there! Is it possible tor reset the Android APP to its default settings?? []sRoger

rogertms3
Music Fan
Hi there! Is it possible tor reset the Android APP to its default settings?? []s Roger
2016-04-15 5:24:46 PM
2016-04-15 6:20:07 PM
Daniel
Community Legend
43999 Views
1 replies
2 likes

43999 Views
1 replies
2 likes

Waiting to download

I haven't been able to download anything to be available offline in a few weeks. Deleted cache uninstalled and reinstalled several times have 10gig free space HTC m9 up to date. If I switch from offline to online sometimes it will download one track ...

Scottrtownsend
Casual Listener
I haven't been able to download anything to be available offline in a few weeks. Deleted cache uninstalled and reinstalled several times have 10gig free space HTC m9 up to date. If I switch from offl...
2016-04-15 6:00:44 AM
2016-04-15 6:10:46 PM
quazu
Casual Listener
682 Views
6 replies
0 likes

682 Views
6 replies
0 likes

Solved!! Can't play music

I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. What should I do?

luisskitter
Casual Listener
I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. ...
2016-04-15 5:07:46 PM
2016-04-15 5:25:58 PM
luisskitter
Casual Listener
676 Views
2 replies
0 likes
bug report
can't play
music

676 Views
2 replies
0 likes

Control volume over Connect with Android Wear

Hey, Dont know if this should work or not, but its not.. Got a Moto 360 (2nd gen) that im controlling Spotify with, works great to play/pause/next and change volume when playing on phone.. but when playing over Spotify Connect (Marantz receiver) im u...

cyrre
Regular
Hey, Dont know if this should work or not, but its not.. Got a Moto 360 (2nd gen) that im controlling Spotify with, works great to play/pause/next and change volume when playing on ...
2016-04-15 11:41:30 AM
2016-04-15 5:19:49 PM
cyrre
Regular
868 Views
2 replies
0 likes
android wear
Connect
volume
wear

868 Views
2 replies
0 likes

Unbalanced sound

When i listening (online or offline) sound level is changing by itself. I changed quality options to high quality. But its still continue. What can i do?

Cgtysnsy
Casual Listener
When i listening (online or offline) sound level is changing by itself. I changed quality options to high quality. But its still continue. What can i do?
2016-04-08 3:51:08 PM
2016-04-15 5:05:43 PM
Daniel
Community Legend
979 Views
3 replies
0 likes

979 Views
3 replies
0 likes

Can't play playlist or even get into it

Won't play says im running out of space

tormia2
Newbie
Won't play says im running out of space
2016-04-15 2:58:30 PM
2016-04-15 5:00:04 PM
Daniel
Community Legend
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Can someone help please

Is there a way when i use spotify to atream music can i have it auromaticky share what i play to facebook or so i have to do that manually for every song.

mortax10
Casual Listener
Is there a way when i use spotify to atream music can i have it auromaticky share what i play to facebook or so i have to do that manually for every song.
2016-04-15 8:23:28 AM
2016-04-15 9:19:39 AM
Daniel
Community Legend
229 Views
1 replies
0 likes

229 Views
1 replies
0 likes

Spotify Premium

Hi, I had spotify premium before but has expired. Im planning to renew it again but I'll be going to the UK soon. Will my premium still be working ? Im from the Philippines.Thank you

Elisha2217
Casual Listener
Hi, I had spotify premium before but has expired. Im planning to renew it again but I'll be going to the UK soon. Will my premium still be working ? Im from the Philippines. Thank you 🙂
2016-04-02 4:47:48 AM
2016-04-15 9:05:05 AM
Daniel
Community Legend
528 Views
5 replies
0 likes

528 Views
5 replies
0 likes

Crackling/static noice when in portrait mode on Nexus 9 tablet (possible bug)

Hi, Been using spotify on my android phone for years with no problem. Installed it on my nexus 9 (android 6.0.1) and got a really wierd bug. When im in portrait mode looking at a playlist all songs have a static / crackling sound every few seconds. T...

sodr
Newbie
Hi, Been using spotify on my android phone for years with no problem. Installed it on my nexus 9 (android 6.0.1) and got a really wierd bug. When im in portrait mode looking at a playlist al...
2016-01-31 1:05:13 AM
2016-04-15 5:46:05 AM
etherist
Casual Listener
542 Views
2 replies
2 likes

542 Views
2 replies
2 likes

Impossible to use car controls with spotify when using bluetooth

Hi! First things first:My car: Lexus CT200hMy phone: Huawei Honor 3C with Android 4.4.2 (latest version possible) My problem:So my phone is paired with my car with bluetooth. I use it as a music player. When I use spotify, the sound works just fine b...

mutorcs
Casual Listener
Hi! First things first: My car: Lexus CT200h My phone: Huawei Honor 3C with Android 4.4.2 (latest version possible) My problem: So my phone is paired with my car with bluetooth. ...
2016-03-28 9:42:31 PM
2016-04-15 4:03:32 AM
cryptoz
Newbie
1820 Views
5 replies
0 likes

1820 Views
5 replies
0 likes

Solved!! How to change tracks safely in car

Hello, (been looking on here for 30 minutes but have not found a solution) i have a long drive to work on the highway and want a safe way to switch tracks. I would just open my phone type in my pin code click next track but thats too dangerous. I don...

Codyg555
Regular
Hello, (been looking on here for 30 minutes but have not found a solution) i have a long drive to work on the highway and want a safe way to switch tracks. I would just open my phon...
2016-04-14 9:21:15 PM
2016-04-15 3:22:22 AM
Codyg555
Regular
23327 Views
5 replies
0 likes

23327 Views
5 replies
0 likes

Problem with other apps that temporarily mute Spotify?

Hi, when driving in my car, i have my HTC One M8 connected to my Car Audio via Bluetooth. I listen to spotify and also have a radar warner app running. This radar warning app mutes (or decreases) the sound of other apps for a short time to announce r...

Slackware
Regular
Hi, when driving in my car, i have my HTC One M8 connected to my Car Audio via Bluetooth. I listen to spotify and also have a radar warner app running. Th...
2016-04-14 10:27:23 PM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Solved!! not available song

Why the song "Believe", of Civil Twilight in not available?

impste88
Casual Listener
Why the song "Believe", of Civil Twilight in not available?
2016-04-14 8:13:06 PM
2016-04-14 10:17:58 PM
Jordi
Community Legend
503 Views
3 replies
0 likes

503 Views
3 replies
0 likes

How to get user's user ID using Android Spotify SDK web api wrappers?

I tried to display user's information, and by using Android Spotify SDK's web API wrapper, the method I can call is:void getMe(Callback callback); and the UserPrivate does not contains the user id, even the email field is empty. Is there any other wa...

vbigyi
Casual Listener
I tried to display user's information, and by using Android Spotify SDK's web API wrapper, the method I can call is: void getMe(Callback<UserPrivate> callback); and the UserPrivate do...
2016-04-14 1:52:03 AM
2016-04-14 6:43:12 PM
vbigyi
Casual Listener
2093 Views
2 replies
0 likes

2093 Views
2 replies
0 likes

Unable to log in. Stuck in loop due to Playstation Music.

In a stunning display of coding brilliance it seems the great minds at Spotify has made it impossible for me to use their Android app. They seem to have accomplished this by throwing an account link question in my face directly after logging in. I in...

Merf
Regular
In a stunning display of coding brilliance it seems the great minds at Spotify has made it impossible for me to use their Android app. They seem to have accomplished this by throwing an account link ...
2016-04-14 6:31:25 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

This song is not avilable

Hi, i have spotify premium and i tried to dowload my songs and it did, but when i close the app, and turn off my wi-fi and open spotify again to listen my downloaded songs it says song not avilable until i turn on my wi fi and it says that i haven't ...

Ian_wlf
Regular
Hi, i have spotify premium and i tried to dowload my songs and it did, but when i close the app, and turn off my wi-fi and open spotify again to listen my downloaded songs it says song not avilable u...
2016-03-31 12:17:49 AM
2016-04-14 5:07:37 PM
Ian_wlf
Regular
1202 Views
11 replies
0 likes
Song not avilable

1202 Views
11 replies
0 likes

Strange sound distortion through headphones

I have a strange issues that I am hoping someone can help me with! If I plug in headphones and listen to Spotify the sound is vrey distroed - heavy base sound and almost impossible to identify the songs. When I listen to music via the phones music ap...

moneypennie21
Regular
I have a strange issues that I am hoping someone can help me with! If I plug in headphones and listen to Spotify the sound is vrey distroed - heavy base sound and almost impossible to identify the so...
2016-04-14 10:43:40 AM
2016-04-14 11:59:47 AM
moneypennie21
Regular
10213 Views
8 replies
0 likes
distorted sound Sony Xperia Z5

10213 Views
8 replies
0 likes

SPOTIFY WILL NOT SAVE TO SD CARD!!!

I have done EVERYTHING I can and Spotify will not save the my SD card!! I've uninstalled it and did a clean install 4 times, ive formatted the SD card. I've set download quality to high AND extreme. Ive deletes the cash and data 4 times. NOTHING WORK...

Dylanidas
Casual Listener
I have done EVERYTHING I can and Spotify will not save the my SD card!! I've uninstalled it and did a clean install 4 times, ive formatted the SD card. I've set download quality to high AND extreme. ...
2016-04-14 4:56:57 AM
2016-04-14 10:24:29 AM
Daniel
Community Legend
531 Views
1 replies
0 likes
sd card
storage

531 Views
1 replies
0 likes

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