Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
57405 Views
68 replies
25 likes

57405 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Casual Listener
28077 Views
5 replies
0 likes

28077 Views
5 replies
0 likes

Playlists

I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the albums department. Tried that again but to no avail....

metalheadted
Newbie
I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the a...
2016-03-29 10:42:22 PM
2016-03-30 10:28:44 AM
Daniel
Community Legend
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

Playback device automatically switched from Echo to Bluetooth when skipping track using Android Wear

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...

BenNewcomb
Casual Listener
While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...
2016-03-30 3:27:08 AM
381 Views
0 replies
0 likes
Amazon Echo
Android 5.1.1
android wear
Bluetooth problems

381 Views
0 replies
0 likes

Playback device switches automatically from Echo to Bluetooth when changing track using Android Wear

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...

BenNewcomb
Casual Listener
While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...
2016-03-30 3:18:17 AM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Music mutes when switching song with black screen.

Hello, I have been having trouble with my phone. When the screen is off the song will finish, then when switching to the next song the volume will be completely off. I will have to turn the screen back on, pause the song, then hit play starting the s...

jerpearso3
Newbie
Hello, I have been having trouble with my phone. When the screen is off the song will finish, then when switching to the next song the volume will be completely off. I will have to turn the ...
2016-03-29 9:56:30 PM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Can't Play Downloaded Music

I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network. To confirm, I've downloaded a playlist, then turned of...

BitwiseOperator
Casual Listener
I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network. &n...
2016-03-23 11:26:20 PM
2016-03-29 9:43:51 PM
BitwiseOperator
Casual Listener
762 Views
6 replies
0 likes

762 Views
6 replies
0 likes

static

Hi, im getting really loud static con top of the song. Im using it con android, and it has alzó happened with another android phone before. Its so loud i can barely hear the song. Its not the headphones because ive tried listening to something el se ...

camilabena
Newbie
Hi, im getting really loud static con top of the song. Im using it con android, and it has alzó happened with another android phone before. Its so loud i can barely hear the song. Its not the headpho...
2016-03-29 6:49:27 PM
2016-03-29 9:02:19 PM
Daniel
Community Legend
441 Views
1 replies
0 likes
distortion
static

441 Views
1 replies
0 likes

Solved!! [SOLVED] Spotify Connect - connection fail since last update

Dear community, Since my last update o my android App Spotify, it's impossible to use Connect anymore. My devices are seen but when I initiate the connection, it says nothing and just stop trying to connect. I've try those process :* Delete spotify a...

theburn
Music Fan
Dear community, Since my last update o my android App Spotify, it's impossible to use Connect anymore. My devices are seen but when I initiate the connection, it says nothing and ju...
2016-03-15 8:14:40 PM
2016-03-29 9:00:03 PM
theburn
Music Fan
22036 Views
3 replies
2 likes

22036 Views
3 replies
2 likes

Spotify tries to stream songs in offline mode

Quite often when I am using Spotify on my Samsung Galaxy S4, I will set the app to offline mode because I'll be away from an internet source, but the app will queue and try to play songs that have not been downloaded to the device. They obviously don...

user-removed
Visitor
Quite often when I am using Spotify on my Samsung Galaxy S4, I will set the app to offline mode because I'll be away from an internet source, but the app will queue and try to play songs that have no...
2015-12-18 3:40:25 AM
2016-03-29 8:28:24 PM
marccharby
Regular
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

Solved!! Offline problem - Android 6.0 - Beta 5.0.0.954

-LG G4-32gb int. storage-32gb ext. storage-Android 6.0-Spotify beta 5.0.0.954 Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu.When I was listening to something,even if was in shuffle or not and on offli...

marccharby
Regular
-LG G4 -32gb int. storage -32gb ext. storage -Android 6.0 -Spotify beta 5.0.0.954 Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu. When I...
2016-03-29 4:27:36 AM
2016-03-29 8:25:02 PM
marccharby
Regular
2559 Views
10 replies
0 likes
Android
Android 6.0

2559 Views
10 replies
0 likes

Fast Scrolling on Samsung S6 Edge

Hi, I have updated my Samsung S6 Edge to the latest Android (6.01) and the latest Spotify version available on the Google play store. I like to listen a rather large playlist, where back in a previous version, if I held the right hand side and slid m...

renegade142
Casual Listener
Hi, I have updated my Samsung S6 Edge to the latest Android (6.01) and the latest Spotify version available on the Google play store. I like to listen a rather large playlist, where...
2016-03-29 5:28:31 PM
2016-03-29 5:46:23 PM
renegade142
Casual Listener
953 Views
2 replies
0 likes
Android
Fast Scroll
S6 Edge
Samsung
Scrolling

953 Views
2 replies
0 likes

Radio station error

I added 8 songs from discover weekly that I liked into a playlist and attempted to start playlist radio. What I got was "Radio station error. We can't load this radio station right now. Please try later." This is on my Android. On desktop I also can'...

Dzoker
Music Fan
I added 8 songs from discover weekly that I liked into a playlist and attempted to start playlist radio. What I got was "Radio station error. We can't load this radio station right now. Please try la...
2016-03-28 5:47:45 PM
2016-03-29 5:22:53 PM
Daniel
Community Legend
1406 Views
2 replies
0 likes

1406 Views
2 replies
0 likes

Android - No storage area found

Hey there. I'm from Germany so please excuse my English. I have the problem that if I want to start Spotify on my Samsung Galaxy S5 comes a text in the head bar. (The bar with clock and WLAN and so) There stand: No storage area found - Check storage ...

Baguron
Newbie
Hey there. I'm from Germany so please excuse my English. I have the problem that if I want to start Spotify on my Samsung Galaxy S5 comes a text in the head bar. (The bar with clock and WLAN and so) ...
2016-03-29 3:12:15 PM
2016-03-29 3:25:44 PM
Daniel
Community Legend
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

ipoblem with audio stopping after songs but still playing

This is still haqening after 2 updates what is goin on at spotify

hanrandr
Gig Goer
This is still haqening after 2 updates what is goin on at spotify
2016-03-19 11:06:57 AM
2016-03-29 2:55:02 PM
Daniel
Community Legend
1081 Views
14 replies
0 likes

1081 Views
14 replies
0 likes

Opening Spotify crashes and restarts my HTC phone

It is just one of the things that happen when I start Spotify. This particular behavior is the worst as the whole phone shuts down and restarts when I try to open my Spotify App. I am a premium user and I never had any problems with Spotify (I loved ...

mojoos
Newbie
It is just one of the things that happen when I start Spotify. This particular behavior is the worst as the whole phone shuts down and restarts when I try to open my Spotify App. I am ...
2014-07-23 7:29:03 AM
2016-03-29 11:35:13 AM
christurbervill
Newbie
2041 Views
2 replies
0 likes
crashes
htc

2041 Views
2 replies
0 likes

Streaming cache always on internal storage?

I'm running Marshmallow 6.0 on a Moto X Play. From a clean installation, I have storage set to 'SD card' in the new Storage menu. I have never downloaded anything, I've only ever streamed. Spotify seems to be successfully using the SD card to store i...

voice_of_reason
Roadie
I'm running Marshmallow 6.0 on a Moto X Play. From a clean installation, I have storage set to 'SD card' in the new Storage menu. I have never downloaded anything, I've only ever streamed. Spotify se...
2016-03-19 7:14:10 PM
2016-03-29 10:39:56 AM
voice_of_reason
Roadie
3103 Views
11 replies
0 likes

3103 Views
11 replies
0 likes

Playlist won't download offline!

I've had this issue ever since I reinstalled to try and stop the other bug of music stopping halfway. My playlist has about 600 songs yet it downloads 5 of them and gets stuck downloading the rest. I've followed the troubleshooting guide, I have adeq...

partypoison98
Newbie
I've had this issue ever since I reinstalled to try and stop the other bug of music stopping halfway. My playlist has about 600 songs yet it downloads 5 of them and gets stuck downloading th...
2016-03-29 2:19:17 AM
2016-03-29 10:30:50 AM
Daniel
Community Legend
359 Views
1 replies
1 likes

359 Views
1 replies
1 likes

Solved!! Offline mode problem ! Unselected song trying to play when the offline mode is on !

I'm on a LG G4-marshmallow.-32gb internal-32gb external storage When i'm downloading my songs and switching to offline mode, my unselected song a trying to start. Since the last update, this problem started.

marccharby
Regular
I'm on a LG G4 -marshmallow. -32gb internal -32gb external storage When i'm downloading my songs and switching to offline mode, my unselected song a trying to start. Since th...
2016-03-29 2:14:24 AM
2016-03-29 10:30:06 AM
Daniel
Community Legend
452 Views
1 replies
0 likes

452 Views
1 replies
0 likes

Offline artists and albums not available

Hello everyone I marked several artists and albums to listen while offline. But when I try to open thes artists and albums libraries the app says I am offline and it can't open, even though all the songs are downloaded. I still can listen to the song...

pullig
Newbie
Hello everyone I marked several artists and albums to listen while offline. But when I try to open thes artists and albums libraries the app says I am offline and it can't open, even though ...
2016-03-29 3:12:00 AM
2016-03-29 10:29:15 AM
Daniel
Community Legend
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

Scrolling on my spotify playlists

Hello could you please inform my why it is now impossible to scroll through my playlists quickly?

Jackflw
Newbie
Hello could you please inform my why it is now impossible to scroll through my playlists quickly?
2016-03-29 5:50:30 AM
2016-03-29 7:47:44 AM
DavidEriksson1
Casual Listener
556 Views
3 replies
0 likes

556 Views
3 replies
0 likes

How our app release process works

Our product owners have been reading your feedback here in the Community and in our Beta boards. In doing so they've realized there's quite a few questions from you all about how our release process works. One of our POs @henka has drafted this post ...

meahtenoha
Spotify
Our product owners have been reading your feedback here in the Community and in our Beta boards. In doing so they've realized there's quite a few questions from you all about how our release pro...
2015-11-11 1:03:20 PM
2016-03-29 3:00:16 AM
Thepatricksquir
Newbie
8207 Views
7 replies
3 likes

8207 Views
7 replies
3 likes

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