Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
59747 Views
68 replies
26 likes

59747 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28297 Views
5 replies
0 likes

28297 Views
5 replies
0 likes

Spotify stops playing music randomly

Hey Spotify community,I am a Spotify Premium user and using Spotify on my Samsung Galaxy S3 with Android 4.1.2.The music stops playing randomly but frequently. I read in several forum about other users with the same problem. Is there any solution ava...

DukeS
Casual Listener
Hey Spotify community, I am a Spotify Premium user and using Spotify on my Samsung Galaxy S3 with Android 4.1.2. The music stops playing randomly but frequently. I read in several forum about oth...
2013-04-01 1:37:53 AM
2016-03-25 12:20:35 AM
user-removed
Not applicable
4081 Views
8 replies
0 likes

4081 Views
8 replies
0 likes

Solved!! Fast Scroll Button missing after update

Hey guys,after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping.Will this green bar come back?Regards

handsomehauke
Newbie
Hey guys, after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping. Will this g...
2016-03-25 7:55:30 PM
2016-03-25 10:22:25 PM
Daniel
Community Legend
558 Views
1 replies
0 likes

558 Views
1 replies
0 likes

Solved!! trouble sorting playlists

I want to sort my plalists, and I'm trying to following the instructions here: https://support.spotify.com/us/learn-more/guides/#!/article/sorting-and-filtering I have no problem opening the playlist I want to sort, but I don't know how to: "Pull dow...

dang001
Gig Goer
I want to sort my plalists, and I'm trying to following the instructions here: https://support.spotify.com/us/learn-more/guides/#!/article/sorting-and-filtering I have no problem op...
2016-03-23 11:21:35 PM
2016-03-25 10:20:32 PM
Daniel
Community Legend
580 Views
3 replies
0 likes

580 Views
3 replies
0 likes

Solved!! Offline Data Usage?

First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! I am going on a road trip next week and I just want to confirm that what I think is correct.I have a premium account and I have downloaded my playlists to "offlin...

user-removed
Visitor
First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! 😉 I am going on a road trip next week and I just want to confirm that what I think is correct. I have a ...
2016-03-25 11:00:14 AM
2016-03-25 8:47:44 PM
user-removed
Not applicable
1359 Views
3 replies
0 likes
data usage
Offline Access
Offline listening

1359 Views
3 replies
0 likes

Notifications are in Spanish

All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone esLee seeing this?Nexus 5 - 6.0.1 -Spotify 4.9.0.992

tdub1
Regular
All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone es Lee seeing this? Nexus 5 - 6.0.1 - Spotif...
2016-03-25 4:45:58 PM
2016-03-25 6:26:20 PM
Bittencourt
Spotify Star
1134 Views
1 replies
0 likes

1134 Views
1 replies
0 likes

Local Files on Android

Good Morning I got a problem when i try to add local files on my spotify account.They reproduce without problems on my PC; but when i try to listen to them in my Android phone, some play and some not.The ones that didn't play says "this song isn´t av...

DanielShtrada
Casual Listener
Good Morning I got a problem when i try to add local files on my spotify account. They reproduce without problems on my PC; but when i try to listen to them in my Android phone, some play a...
2016-03-22 1:15:26 PM
2016-03-25 12:38:28 PM
DanielShtrada
Casual Listener
813 Views
8 replies
0 likes

813 Views
8 replies
0 likes

lokale dateinen

Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann mir helfen

beatsmusic88
Regular
Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann...
2016-03-15 4:18:01 PM
2016-03-25 11:54:54 AM
beatsmusic88
Regular
1305 Views
16 replies
0 likes
Electronic

1305 Views
16 replies
0 likes

PS4/Android App and sync

Hi, Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message saying 'Can't play this right now'.Can anyone shed any light as t...

ivanvarian
Newbie
Hi, Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message sayin...
2016-03-25 11:04:40 AM
348 Views
0 replies
1 likes

348 Views
0 replies
1 likes

I have premium

But I am paying for premium and I can't rewind songs this is that makes me mad.

Justinmill
Newbie
But I am paying for premium and I can't rewind songs this is that makes me mad.
2016-03-25 7:54:27 AM
2016-03-25 8:35:14 AM
Daniel
Community Legend
207 Views
1 replies
0 likes

207 Views
1 replies
0 likes

Only playing about 20 songs out of a 300 song playlist

Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be sick of some of my favorite songs because of your def...

kyles1296
Newbie
Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be si...
2016-03-25 7:13:42 AM
2016-03-25 7:46:57 AM
Daniel
Community Legend
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

Inicio de sesión

No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido

Jonyeload
Newbie
No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido
2016-03-25 2:22:45 AM
2016-03-25 2:58:24 AM
Bittencourt
Spotify Star
224 Views
1 replies
0 likes

224 Views
1 replies
0 likes

Green Scrollbar Disappeared

On previous versions of the Android app, when a user would press and hold on the scrollbar, a green, larger scrollbar would appear on top of the smaller, grey scrollbar. This green scrollbar was draggable, allowing for swift navigation of giant playl...

RicterGaos
Casual Listener
On previous versions of the Android app, when a user would press and hold on the scrollbar, a green, larger scrollbar would appear on top of the smaller, grey scrollbar. This green scrollbar was drag...
2016-03-23 9:59:52 PM
2016-03-24 8:51:46 PM
Daniel
Community Legend
670 Views
5 replies
3 likes

670 Views
5 replies
3 likes

Lockscreen fullscreen widget Android 5.0/6.0?

I use Spotify mostly in my car, as I drive around 2 hours every day. The current widget when the screen is locked is so tiny and has a X right next to the skip track button, so I constantly close the player unintentionally. This is a terrible design....

taedium
Roadie
I use Spotify mostly in my car, as I drive around 2 hours every day. The current widget when the screen is locked is so tiny and has a X right next to the skip track button, so I constantly close the...
2016-03-23 3:53:54 PM
2016-03-24 5:12:00 PM
jonasherdegen
Community Legend
549 Views
1 replies
4 likes

549 Views
1 replies
4 likes

Solved!! Spotify crash android 5.1.1

I have Oneplus One, OS is CyanogenOS12.1 (newest, based android 5.1.1)Yesterday spotify worked fine, but today started crashing immediately from launching, tried reinstall and clear data. i put screencast video here about phone information and spotif...

kimmodog
Casual Listener
I have Oneplus One, OS is CyanogenOS12.1 (newest, based android 5.1.1) Yesterday spotify worked fine, but today started crashing immediately from launching, tried reinstall and clear data. i put scr...
2016-03-24 12:48:31 PM
2016-03-24 1:05:37 PM
Daniel
Community Legend
1606 Views
3 replies
0 likes

1606 Views
3 replies
0 likes

Spotify won't download from song tab

Okay, so I got a new phone today, deleted the saved song cache on my other phone and all of my other playlists download to this new phone just fine. But for some reason when I try to turn the tab labeled "Songs" to offline mode download it just... wo...

Sennygata
Newbie
Okay, so I got a new phone today, deleted the saved song cache on my other phone and all of my other playlists download to this new phone just fine. But for some reason when I try to turn the tab lab...
2016-03-24 1:16:51 AM
2016-03-24 11:48:29 AM
Daniel
Community Legend
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

problem

Only plays 1 song when on shuffle mode

markprior4
Newbie
Only plays 1 song when on shuffle mode
2016-03-23 7:39:20 PM
2016-03-24 11:36:32 AM
Daniel
Community Legend
210 Views
1 replies
0 likes

210 Views
1 replies
0 likes

Volume issue

Hi, recently I have noticed that when using spotify on my Ipad 2 or Samsung Galaxy S6 the volume increases and decreases for no reason whatsoever. It makes listening to music really annoying.I do not have volume normalization turned on and usually li...

hazzer111
Newbie
Hi, recently I have noticed that when using spotify on my Ipad 2 or Samsung Galaxy S6 the volume increases and decreases for no reason whatsoever. It makes listening to music really annoying. I do n...
2016-03-23 9:30:57 PM
2016-03-24 11:36:19 AM
Daniel
Community Legend
219 Views
1 replies
1 likes

219 Views
1 replies
1 likes

custom playlist unavailable when offline :/

hi guys, this has happened a few times now. i have a user def playlist with around 300 songs in it - i keep it updated and offlined but sometimes when i select it to play while offline, it says not available no idea why thanksdan

user-removed
Visitor
hi guys, this has happened a few times now. i have a user def playlist with around 300 songs in it - i keep it updated and offlined but sometimes when i select it to play w...
2016-03-22 9:11:16 PM
2016-03-24 11:34:45 AM
Daniel
Community Legend
268 Views
3 replies
0 likes

268 Views
3 replies
0 likes

Spotify skips and pauses frequently

I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there anything else I can try on my phone. Thanks in adva...

Lalo713
Newbie
I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there ...
2016-03-24 4:34:37 AM
2016-03-24 6:33:49 AM
Jayb72
Community Legend
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Solved!! Get local music stored on SD card to show up in My Music on Android Mobile App

Samsung Galaxy S7Android: Marshmellow 6.0.1 Spotify: 4.9.0.992 I have music stored on my SD card. That SD card is mounted in my Galaxy S7 as storage. Is there anyway to have my music (stored locally on my sd card in my phone) show up in my spotify ap...

TripleThreat802
Newbie
Samsung Galaxy S7 Android: Marshmellow 6.0.1 Spotify: 4.9.0.992 I have music stored on my SD card. That SD card is mounted in my Galaxy S7 as storage. Is ther...
2016-03-23 8:14:08 PM
2016-03-23 8:50:01 PM
Daniel
Community Legend
1042 Views
1 replies
0 likes

1042 Views
1 replies
0 likes

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