Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
42990 Views
66 replies
25 likes

42990 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878281 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878281 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26451 Views
4 replies
0 likes

26451 Views
4 replies
0 likes

Country change

Android shows to change countries. I have not moved to a different country. Shows only a USA option.

inesorbe
Casual Listener
Android shows to change countries. I have not moved to a different country. Shows only a USA option.
2016-01-02 2:20:17 PM
2016-01-02 2:32:03 PM
MaryS
Roadie
328 Views
3 replies
0 likes

328 Views
3 replies
0 likes

Solved!! Android app displays 'no internet connection', can't play downloaded tracks

For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't play even when i switch to offline mode. What's up?

filthnfury
Regular
For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't ...
2013-11-21 3:38:15 AM
2016-01-02 1:35:01 PM
BenBen
Casual Listener
186376 Views
20 replies
0 likes

186376 Views
20 replies
0 likes

Android MP3 players

HiI'm thinking about buying an android MP3, probably the Sony NWZ-Z1060. Does anyone know if spotify premium works properly on this device or the Samsung galaxy s device?Thanks

user-removed
Visitor
Hi I'm thinking about buying an android MP3, probably the Sony NWZ-Z1060. Does anyone know if spotify premium works properly on this device or the Samsung galaxy s device? Thanks
2012-03-02 10:32:27 PM
2016-01-02 12:00:18 PM
k_c_t_r
Casual Listener
2061 Views
4 replies
1 likes

2061 Views
4 replies
1 likes

Spotify Voucher not accepted

Today I bought a $39 spotify voucher from the super market and I've been trying to use it, but my phone and windows computer aren't accepting it. I have no clue what is happening but I need help.

tweedle_geo_23
Casual Listener
Today I bought a $39 spotify voucher from the super market and I've been trying to use it, but my phone and windows computer aren't accepting it. I have no clue what is happening but I need help.
2015-12-17 10:51:53 AM
2016-01-02 11:48:37 AM
OviiiOne
Community Legend
298 Views
3 replies
0 likes

298 Views
3 replies
0 likes

premium

I paid for my renewal and spotify took the money off my account but its still saying i dont have premium i already tried restarting my phone

eriqanderson
Newbie
I paid for my renewal and spotify took the money off my account but its still saying i dont have premium i already tried restarting my phone
2015-12-31 5:28:55 PM
2016-01-02 4:15:20 AM
JackHay
Music Fan
171 Views
1 replies
0 likes

171 Views
1 replies
0 likes

Não consigo apagar músicas... Dont cantora erase musics

Não consigo apagar ou entrar no menu de algumas músicas, diz que eu tenho que estar online, mas eu estou e mesmo assim não apaga

MarcosSen
Newbie
Não consigo apagar ou entrar no menu de algumas músicas, diz que eu tenho que estar online, mas eu estou e mesmo assim não apaga
2016-01-02 3:36:22 AM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

all downloaded playlist disappeared

nothing to see here message when selected down loaded listswhere did they all go? thanksDan

user-removed
Visitor
nothing to see here message 😕 when selected down loaded lists where did they all go? 😞 thanks Dan
2016-01-01 4:30:42 PM
2016-01-02 3:24:34 AM
JackHay
Music Fan
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

Spotify Causing my phone to be unresponsive.

I have been using spotify for probably half a year now, in that time I have had 2 Phones, a Galaxy s5 then a Sony Xperia Z5 Premium. Occasionally my phone will go unresponsive, screen wont turn on with any buttons, happening on both my phones, I have...

Malo
Regular
I have been using spotify for probably half a year now, in that time I have had 2 Phones, a Galaxy s5 then a Sony Xperia Z5 Premium. Occasionally my phone will go unresponsive, screen wont t...
2016-01-02 2:07:26 AM
2016-01-02 2:53:36 AM
JackHay
Music Fan
388 Views
1 replies
0 likes

388 Views
1 replies
0 likes

Voice input bug

Hi, I've been listening to Spotify for about 6 months, and love it! Found a bug today and wanted to bring it to your attention:When using the search function, I decided to use voice for the song I wanted. When I selected the song, it kept stopping, l...

XR66
Newbie
Hi, I've been listening to Spotify for about 6 months, and love it! Found a bug today and wanted to bring it to your attention: When using the search function, I decided to use voice for the song ...
2016-01-02 1:10:49 AM
330 Views
0 replies
0 likes
Voice recognition bug

330 Views
0 replies
0 likes

No puedo entrar a spotify

Estoy ligado a facebookComo borró datos para asociar facebook a otra cuenta si no me deja entrar a la cuenta de Spotify??

Ant3411
Newbie
Estoy ligado a facebook Como borró datos para asociar facebook a otra cuenta si no me deja entrar a la cuenta de Spotify??
2016-01-01 9:47:50 PM
371 Views
0 replies
0 likes
Facebook

371 Views
0 replies
0 likes

spotify app installation on Wiko Lenny

I can't install the Spotify App on my Wiko Lenny Android smartphone Android Verson 4.4.2. I try since three days via Google play Store and it doesn't work. What can be wrong?? I joined spotify premium family three days ago.Thank you for hints!

biafeld
Newbie
I can't install the Spotify App on my Wiko Lenny Android smartphone Android Verson 4.4.2. I try since three days via Google play Store and it doesn't work. What can be wrong?? I joined spotify premiu...
2016-01-01 7:39:16 PM
431 Views
0 replies
0 likes

431 Views
0 replies
0 likes

Cancelar mi suscripcion

Como cancelo mi suscripcion

caradoravi
Casual Listener
Como cancelo mi suscripcion
2015-12-31 4:55:36 PM
2016-01-01 7:38:10 PM
user-removed
Not applicable
462 Views
2 replies
0 likes

462 Views
2 replies
0 likes

Solved!! Spotify Running on Sony Z5 Compact

Hi, I have a Sony Z5 Compact and have Spotify Premium but I can't find "Running" function. It is really annoying due it is a great function. Does anyone know if the function is available on Sony Z5 series? Have read that the function doesn't support ...

peddro123
Regular
Hi, I have a Sony Z5 Compact and have Spotify Premium but I can't find "Running" function. It is really annoying due it is a great function. Does anyone know if the function is available on ...
2016-01-01 4:56:10 PM
2016-01-01 5:03:31 PM
peddro123
Regular
409 Views
2 replies
0 likes

409 Views
2 replies
0 likes

Bluetooth speaker disconnecting after one song

Spotify continues to play but nothing comes out of the phone or speaker. I know the speaker itself is fine because it never cuts off during google play use. Ver 4.4.0.1008

432sssd
Casual Listener
Spotify continues to play but nothing comes out of the phone or speaker. I know the speaker itself is fine because it never cuts off during google play use. Ver 4.4.0.1008
2016-01-01 4:06:41 PM
254 Views
0 replies
1 likes

254 Views
0 replies
1 likes

Android Update Problems

Since the last "update" spotify hasn't been working on my phone. I log in and try to download my music and listen to music but when ever I move around the folders, the app glitches out and it semi restarts jumping through the log in screen again and ...

jazzmbarry
Regular
Since the last "update" spotify hasn't been working on my phone. I log in and try to download my music and listen to music but when ever I move around the folders, the app glitches out and it s...
2014-05-07 5:03:52 PM
2016-01-01 10:12:15 AM
Sommerac
Newbie
719 Views
8 replies
2 likes

719 Views
8 replies
2 likes

Voice recognition not working on Androidauto

When I first received my car I could use the voice recognition to play a song, however, currently if I tried to it comes back with "Spotify doesn't seem to be working at the moment". Songs will play if I manually play them. Any fixes?

OSU13149
Newbie
When I first received my car I could use the voice recognition to play a song, however, currently if I tried to it comes back with "Spotify doesn't seem to be working at the moment". Songs will play ...
2015-12-31 12:45:02 AM
454 Views
0 replies
0 likes

454 Views
0 replies
0 likes

Solved!! Payment.

I have troed to get premium twice but i couldnt because i ised my card on my friends account, and it still charges me every time i enter my card information. I would like to know how to A. Get my money back and B. How to get premium.Thank you

brettsleach03
Newbie
I have troed to get premium twice but i couldnt because i ised my card on my friends account, and it still charges me every time i enter my card information. I would like to know how to A. Get my mon...
2015-12-31 10:28:08 AM
2015-12-31 3:40:02 PM
Yolondaburt1
Newbie
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Making Albums offline

Quick question. When you make an album offline (or 'download' it for offline use), how much mobile data does this use?

markusfen
Regular
Quick question. When you make an album offline (or 'download' it for offline use), how much mobile data does this use?
2015-12-31 11:34:42 AM
147 Views
0 replies
0 likes

147 Views
0 replies
0 likes

Up Next queue deletes songs after editing

I tried moving a song and it got a weird graphical error where the two songs merged and then the app froze up and restarted I think. Afterwards I was able to move a song on the list but when I did that it deleted all the songs in my queue that were l...

sins0fangels
Casual Listener
I tried moving a song and it got a weird graphical error where the two songs merged and then the app froze up and restarted I think. Afterwards I was able to move a song on the list but when I did th...
2015-12-31 9:20:25 AM
183 Views
0 replies
0 likes

183 Views
0 replies
0 likes

Songs repeating

Hi,I'm currently streaming the EDM radio and find its playing the same 20 - 30 songs all the time regardless of if I downvote or like them. Does anyone know if theres a solution for this ? Also when does the EDM playlists get new songs ?

sshazam
Newbie
Hi, I'm currently streaming the EDM radio and find its playing the same 20 - 30 songs all the time regardless of if I downvote or like them. Does anyone know if theres a solution for this...
2015-12-31 8:44:16 AM
136 Views
0 replies
0 likes

136 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts