Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
59634 Views
68 replies
26 likes

59634 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28268 Views
5 replies
0 likes

28268 Views
5 replies
0 likes

Offline

Every so often, spotify will log me off and then when I log back on, it will show none of my offline music available. I would then go to the settings and delete all spotify data and then log in again. Then I would move the spotify folder to my sd car...

hilaire_jaime
Newbie
Every so often, spotify will log me off and then when I log back on, it will show none of my offline music available. I would then go to the settings and delete all spotify data and then log in again...
2016-01-11 5:28:39 AM
2016-01-19 2:20:23 PM
Steph_B
Roadie
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Bluetooth Device Doesn'T Work

Hi, I have a bluetooth headset paired to my Galaxy S4 phone but Spotify does not pick it up a as a device to connect to. Any reliable suggestions? Thanks!

Agelessviv
Newbie
Hi, I have a bluetooth headset paired to my Galaxy S4 phone but Spotify does not pick it up a as a device to connect to. Any reliable suggestions? Thanks!
2016-01-10 8:36:57 PM
2016-01-19 2:08:48 PM
Steph_B
Roadie
191 Views
1 replies
0 likes

191 Views
1 replies
0 likes

Spotify stutters/pauses occasionally

I've been using Spotify premium for more than a year now and I have been able to stream music online and downloaded for the past 2 months on my Galaxy S4. Last week I started to notice Spotify was stuttering randomly In between songs. It usually stut...

Gobatron
Newbie
I've been using Spotify premium for more than a year now and I have been able to stream music online and downloaded for the past 2 months on my Galaxy S4. Last week I started to notice Spotify was st...
2016-01-18 5:26:20 PM
2016-01-19 1:53:28 PM
aodhokeady
Gig Goer
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Fix bugs for Android App

Spotify premium is a rip off if you have an Android phone. The app is unresponsive and takes forever to load. If it is not fixed soon you will continue to lose customers, this is not a threat, it's a fact.

abwos
Newbie
Spotify premium is a rip off if you have an Android phone. The app is unresponsive and takes forever to load. If it is not fixed soon you will continue to lose customers, this is not a threat, it's a...
2016-01-16 6:00:13 PM
2016-01-19 1:11:22 PM
James
Spotify
1337 Views
1 replies
0 likes
problem with app speed for android

1337 Views
1 replies
0 likes

Cant login anymore

Hi all,I got a bit of a weird problem. I logged out on my phone and can't get back because the password is incorrect. But I still can play my premium account on my playstation, now I want to make a new password but it says that I need to login with m...

user-removed
Visitor
Hi all, I got a bit of a weird problem. I logged out on my phone and can't get back because the password is incorrect. But I still can play my premium account on my playstation, now I want to make...
2016-01-15 11:07:41 AM
2016-01-19 1:05:22 PM
James
Spotify
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Solved!! Playlist play mode

In my version playlists only can be played in 'shuffle'. May I play it in the order I've created it?

Tingapio1
Regular
In my version playlists only can be played in 'shuffle'. May I play it in the order I've created it?
2016-01-08 12:13:44 PM
2016-01-19 4:20:41 AM
Tingapio1
Regular
3512 Views
11 replies
1 likes
Play

3512 Views
11 replies
1 likes

Horrible Shuffle Play

Sorry, I know this is in another thread. I'm cancelling my premium subscription. Just fed up with fighting against shuffle play.I just wanted to select an album and play through it in sequence.This is the most obvious action, and what everyone I know...

GBooker1
Newbie
Sorry, I know this is in another thread. I'm cancelling my premium subscription. Just fed up with fighting against shuffle play.I just wanted to select an album and play through it in sequence. This...
2016-01-18 6:58:30 PM
2016-01-18 11:31:29 PM
djmikeystrange
Roadie
672 Views
1 replies
0 likes
Shuffle play

672 Views
1 replies
0 likes

Reset account

Hi, can I reset my spotify account so all my recent numbers dissapear?I already tried to delete them one by one but they come back. thanks.

halimairr
Casual Listener
Hi, can I reset my spotify account so all my recent numbers dissapear? I already tried to delete them one by one but they come back. thanks.
2016-01-18 8:10:07 PM
2016-01-18 9:44:51 PM
Jordi
Community Legend
349 Views
3 replies
0 likes

349 Views
3 replies
0 likes

Solved!! FEATURE REQUEST - Searchable playlists

Hey!First of all, I love your app!! But unfortunately one thing is missing to get the maximum experience of the premium account.So my userstory is: As a user I would like to be able to search my playlists via search field to be able to listen to a sp...

fairy7tale
Newbie
Hey! First of all, I love your app!! But unfortunately one thing is missing to get the maximum experience of the premium account. So my userstory is: As a user I would like to be able to search my ...
2016-01-18 10:36:30 AM
2016-01-18 3:24:47 PM
djmikeystrange
Roadie
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Solved!! Local files (Probably answered before)

Hi guys, I have a question that has probably been answered before but whatever! The question is... Can I add local files from my sd card to my playlists on my samsung galaxy s5? Or is the only way the network way? Because I want to keep some music se...

SatansApostle89
Casual Listener
Hi guys, I have a question that has probably been answered before but whatever! The question is... Can I add local files from my sd card to my playlists on my samsung galaxy s5? Or is the only way th...
2016-01-10 1:29:13 PM
2016-01-18 11:54:51 AM
SatansApostle89
Casual Listener
505 Views
2 replies
0 likes

505 Views
2 replies
0 likes

Spotify closes when I am on other apps

Whenever I press the home button on my phone or go into another app, Spotify just closes and stops playing music. I've tried uninstalling and reinstalling but it still happens. I don't know what to do. I have a LG Escape 2.

Rashon6
Newbie
Whenever I press the home button on my phone or go into another app, Spotify just closes and stops playing music. I've tried uninstalling and reinstalling but it still happens. I don't know what to d...
2016-01-13 3:26:46 AM
2016-01-18 4:58:48 AM
rloveman
Regular
528 Views
2 replies
2 likes
crashing

528 Views
2 replies
2 likes

Why do disliked songs...

...come back on "radio"?I have premium and it is f... annoying

J33p
Newbie
...come back on "radio"? I have premium and it is f... annoying
2016-01-18 3:05:29 AM
2016-01-18 3:07:48 AM
Bittencourt
Spotify Star
275 Views
1 replies
0 likes

275 Views
1 replies
0 likes

Solved!! Not Sound

sometimes no sound at all. the song is playing but no sound. why? My phone: Sony Xperia Z5.

sihhiyekoprusu
Casual Listener
sometimes no sound at all. the song is playing but no sound. why? My phone: Sony Xperia Z5.
2016-01-17 3:03:11 PM
2016-01-18 1:27:12 AM
sihhiyekoprusu
Casual Listener
491 Views
2 replies
0 likes

491 Views
2 replies
0 likes

Fido spotify

Hi I just got my code from fido hub to get free spotify but I don't know where to enter the code?? Can someone help me please

Gagank
Newbie
Hi I just got my code from fido hub to get free spotify but I don't know where to enter the code?? Can someone help me please
2016-01-15 10:26:19 PM
2016-01-17 5:55:24 PM
jean3601
Community Legend
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

Deleting account

Spotify won't help me delete my account...any help?

user-removed
Visitor
Spotify won't help me delete my account...any help?
2016-01-15 3:02:50 AM
2016-01-17 5:20:20 PM
kbrooksc
Community Legend
220 Views
1 replies
0 likes

220 Views
1 replies
0 likes

Spotify premium

I got Spotify premium in x-mas present but now when im about to activate it via the nr on the back. But it gets error saying that "seems like this premium code is not guilty. Please try again or Contact customservice'. This came up tha first time i t...

Midnajt
Newbie
I got Spotify premium in x-mas present but now when im about to activate it via the nr on the back. But it gets error saying that "seems like this premium code is not guilty. Please try again or Cont...
2016-01-16 4:25:57 PM
2016-01-17 5:09:22 PM
kbrooksc
Community Legend
336 Views
1 replies
0 likes
Android 5.1.1

336 Views
1 replies
0 likes

Logging on my account

I was unable to log in to my account on my tab 4 so I logged myself out of my mobile app on my cell phone(also Samsung) and tried to log in again on the tab and no luck. I had to make a new password so I was eventually able to log in with the new pas...

user-removed
Visitor
I was unable to log in to my account on my tab 4 so I logged myself out of my mobile app on my cell phone(also Samsung) and tried to log in again on the tab and no luck. I had to make a new password ...
2016-01-17 9:50:03 AM
2016-01-17 5:02:39 PM
kbrooksc
Community Legend
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

Solved!! No volume

Hi there,I would like to ask you for help. Since today my spotify doesn't work ... Actually app is OK i can play songs and app shows how time of songbia running but there is any music. I tried to connect headphones and it doesn't work. I tried music ...

Cooljo-cz
Casual Listener
Hi there, I would like to ask you for help. Since today my spotify doesn't work ... Actually app is OK i can play songs and app shows how time of songbia running but there is any music. I tried to c...
2016-01-03 6:36:25 PM
2016-01-17 4:55:13 PM
Saintnick
Regular
462 Views
3 replies
0 likes

462 Views
3 replies
0 likes

Problem with spotify family

Hey, i have a problem with spotify family. I invited my brother half a year ago and now i would like to invite my sister but i can´t find the button for inviting. My question is how many people can be invited in the spotify family? And why can i not ...

spotifyproblem1
Newbie
Hey, i have a problem with spotify family. I invited my brother half a year ago and now i would like to invite my sister but i can´t find the button for inviting. My question ...
2016-01-16 1:58:23 PM
2016-01-16 5:55:51 PM
Nico
Community Legend
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Inadequate Google Wear Support and no Lossless on Premium.

Hello, so this is more to the Spotify staff more than anything. I have, for a while, been confused about whether to continue with my Spotify subscription or jump to another provider (Google or Amazon). The problem is that Spotify has all my playlists...

loosetooth
Newbie
Hello, so this is more to the Spotify staff more than anything. I have, for a while, been confused about whether to continue with my Spotify subscription or jump to another ...
2016-01-16 5:30:10 PM
476 Views
0 replies
2 likes
Google Wear
inadequate service
lossless
Premium
Sony Smartwatch 3

476 Views
0 replies
2 likes

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