Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
yesterday
Timbo6sic6
Casual Listener
67744 Views
69 replies
26 likes

67744 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28947 Views
5 replies
0 likes

28947 Views
5 replies
0 likes

Offline Content - it's on SD card but Spotify does not recognize it

Hello, I purchased a 128GB SD card for the explicit purpose of being able to store offline music through Spotify. I cleared the cache for Spotify, deleted the "com.spotify.music" folder, reinstalled the app and then set the download quality to "Extre...

thomasdistefano
Newbie
Hello, I purchased a 128GB SD card for the explicit purpose of being able to store offline music through Spotify. I cleared the cache for Spotify, deleted the "com.spotify.music" folder, rei...
2015-11-03 2:09:21 AM
2016-01-02 4:28:53 PM
woodandrew90
Roadie
1461 Views
3 replies
1 likes
crashes
downloads
Offline Content
sd card

1461 Views
3 replies
1 likes

Distored/slowed sound on Nexus

I have a problem when using Spotify on my tablet. Sometimes the sound is distorted and slowed. This happens randomly during a song and will only stop after (a few) hard restarts of the app. After a clean reinstall the problem still persists.I hope yo...

Daanoli
Casual Listener
I have a problem when using Spotify on my tablet. Sometimes the sound is distorted and slowed. This happens randomly during a song and will only stop after (a few) hard restarts of the app. After a c...
2015-12-28 12:38:00 AM
2016-01-02 4:01:00 PM
Daanoli
Casual Listener
397 Views
4 replies
0 likes

397 Views
4 replies
0 likes

Music information in my car

For weeks Spotify has presented problems in my device. Previously the integration of Spotify with my car ( Ford Fiesta SYNC ) was perfect , displaying the information on the currently playing song and allowing me to change songs. I do not know what h...

javargasp10
Casual Listener
For weeks Spotify has presented problems in my device. Previously the integration of Spotify with my car ( Ford Fiesta SYNC ) was perfect , displaying the information on the currently playing song an...
2015-10-24 7:48:31 PM
2016-01-02 3:45:49 PM
javargasp10
Casual Listener
863 Views
6 replies
0 likes

863 Views
6 replies
0 likes

Country change

Android shows to change countries. I have not moved to a different country. Shows only a USA option.

inesorbe
Casual Listener
Android shows to change countries. I have not moved to a different country. Shows only a USA option.
2016-01-02 2:20:17 PM
2016-01-02 2:32:03 PM
MaryS
Roadie
381 Views
3 replies
0 likes

381 Views
3 replies
0 likes

Solved!! Android app displays 'no internet connection', can't play downloaded tracks

For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't play even when i switch to offline mode. What's up?

filthnfury
Regular
For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't ...
2013-11-21 3:38:15 AM
2016-01-02 1:35:01 PM
BenBen
Casual Listener
187119 Views
20 replies
0 likes

187119 Views
20 replies
0 likes

Android MP3 players

HiI'm thinking about buying an android MP3, probably the Sony NWZ-Z1060. Does anyone know if spotify premium works properly on this device or the Samsung galaxy s device?Thanks

user-removed
Visitor
Hi I'm thinking about buying an android MP3, probably the Sony NWZ-Z1060. Does anyone know if spotify premium works properly on this device or the Samsung galaxy s device? Thanks
2012-03-02 10:32:27 PM
2016-01-02 12:00:18 PM
k_c_t_r
Casual Listener
2141 Views
4 replies
1 likes

2141 Views
4 replies
1 likes

Spotify Voucher not accepted

Today I bought a $39 spotify voucher from the super market and I've been trying to use it, but my phone and windows computer aren't accepting it. I have no clue what is happening but I need help.

tweedle_geo_23
Casual Listener
Today I bought a $39 spotify voucher from the super market and I've been trying to use it, but my phone and windows computer aren't accepting it. I have no clue what is happening but I need help.
2015-12-17 10:51:53 AM
2016-01-02 11:48:37 AM
OviiiOne
Community Legend
341 Views
3 replies
0 likes

341 Views
3 replies
0 likes

premium

I paid for my renewal and spotify took the money off my account but its still saying i dont have premium i already tried restarting my phone

eriqanderson
Newbie
I paid for my renewal and spotify took the money off my account but its still saying i dont have premium i already tried restarting my phone
2015-12-31 5:28:55 PM
2016-01-02 4:15:20 AM
JackHay
Music Fan
200 Views
1 replies
0 likes

200 Views
1 replies
0 likes

Não consigo apagar músicas... Dont cantora erase musics

Não consigo apagar ou entrar no menu de algumas músicas, diz que eu tenho que estar online, mas eu estou e mesmo assim não apaga

MarcosSen
Newbie
Não consigo apagar ou entrar no menu de algumas músicas, diz que eu tenho que estar online, mas eu estou e mesmo assim não apaga
2016-01-02 3:36:22 AM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

all downloaded playlist disappeared

nothing to see here message when selected down loaded listswhere did they all go? thanksDan

user-removed
Visitor
nothing to see here message 😕 when selected down loaded lists where did they all go? 😞 thanks Dan
2016-01-01 4:30:42 PM
2016-01-02 3:24:34 AM
JackHay
Music Fan
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

Spotify Causing my phone to be unresponsive.

I have been using spotify for probably half a year now, in that time I have had 2 Phones, a Galaxy s5 then a Sony Xperia Z5 Premium. Occasionally my phone will go unresponsive, screen wont turn on with any buttons, happening on both my phones, I have...

Malo
Regular
I have been using spotify for probably half a year now, in that time I have had 2 Phones, a Galaxy s5 then a Sony Xperia Z5 Premium. Occasionally my phone will go unresponsive, screen wont t...
2016-01-02 2:07:26 AM
2016-01-02 2:53:36 AM
JackHay
Music Fan
498 Views
1 replies
0 likes

498 Views
1 replies
0 likes

Voice input bug

Hi, I've been listening to Spotify for about 6 months, and love it! Found a bug today and wanted to bring it to your attention:When using the search function, I decided to use voice for the song I wanted. When I selected the song, it kept stopping, l...

XR66
Newbie
Hi, I've been listening to Spotify for about 6 months, and love it! Found a bug today and wanted to bring it to your attention: When using the search function, I decided to use voice for the song ...
2016-01-02 1:10:49 AM
387 Views
0 replies
0 likes
Voice recognition bug

387 Views
0 replies
0 likes

No puedo entrar a spotify

Estoy ligado a facebookComo borró datos para asociar facebook a otra cuenta si no me deja entrar a la cuenta de Spotify??

Ant3411
Newbie
Estoy ligado a facebook Como borró datos para asociar facebook a otra cuenta si no me deja entrar a la cuenta de Spotify??
2016-01-01 9:47:50 PM
398 Views
0 replies
0 likes
Facebook

398 Views
0 replies
0 likes

spotify app installation on Wiko Lenny

I can't install the Spotify App on my Wiko Lenny Android smartphone Android Verson 4.4.2. I try since three days via Google play Store and it doesn't work. What can be wrong?? I joined spotify premium family three days ago.Thank you for hints!

biafeld
Newbie
I can't install the Spotify App on my Wiko Lenny Android smartphone Android Verson 4.4.2. I try since three days via Google play Store and it doesn't work. What can be wrong?? I joined spotify premiu...
2016-01-01 7:39:16 PM
459 Views
0 replies
0 likes

459 Views
0 replies
0 likes

Cancelar mi suscripcion

Como cancelo mi suscripcion

caradoravi
Casual Listener
Como cancelo mi suscripcion
2015-12-31 4:55:36 PM
2016-01-01 7:38:10 PM
user-removed
Not applicable
535 Views
2 replies
0 likes

535 Views
2 replies
0 likes

Solved!! Spotify Running on Sony Z5 Compact

Hi, I have a Sony Z5 Compact and have Spotify Premium but I can't find "Running" function. It is really annoying due it is a great function. Does anyone know if the function is available on Sony Z5 series? Have read that the function doesn't support ...

peddro123
Regular
Hi, I have a Sony Z5 Compact and have Spotify Premium but I can't find "Running" function. It is really annoying due it is a great function. Does anyone know if the function is available on ...
2016-01-01 4:56:10 PM
2016-01-01 5:03:31 PM
peddro123
Regular
467 Views
2 replies
0 likes

467 Views
2 replies
0 likes

Bluetooth speaker disconnecting after one song

Spotify continues to play but nothing comes out of the phone or speaker. I know the speaker itself is fine because it never cuts off during google play use. Ver 4.4.0.1008

432sssd
Casual Listener
Spotify continues to play but nothing comes out of the phone or speaker. I know the speaker itself is fine because it never cuts off during google play use. Ver 4.4.0.1008
2016-01-01 4:06:41 PM
281 Views
0 replies
1 likes

281 Views
0 replies
1 likes

Android Update Problems

Since the last "update" spotify hasn't been working on my phone. I log in and try to download my music and listen to music but when ever I move around the folders, the app glitches out and it semi restarts jumping through the log in screen again and ...

jazzmbarry
Regular
Since the last "update" spotify hasn't been working on my phone. I log in and try to download my music and listen to music but when ever I move around the folders, the app glitches out and it s...
2014-05-07 5:03:52 PM
2016-01-01 10:12:15 AM
Sommerac
Newbie
850 Views
8 replies
2 likes

850 Views
8 replies
2 likes

Voice recognition not working on Androidauto

When I first received my car I could use the voice recognition to play a song, however, currently if I tried to it comes back with "Spotify doesn't seem to be working at the moment". Songs will play if I manually play them. Any fixes?

OSU13149
Newbie
When I first received my car I could use the voice recognition to play a song, however, currently if I tried to it comes back with "Spotify doesn't seem to be working at the moment". Songs will play ...
2015-12-31 12:45:02 AM
486 Views
0 replies
0 likes

486 Views
0 replies
0 likes

Solved!! Payment.

I have troed to get premium twice but i couldnt because i ised my card on my friends account, and it still charges me every time i enter my card information. I would like to know how to A. Get my money back and B. How to get premium.Thank you

brettsleach03
Newbie
I have troed to get premium twice but i couldnt because i ised my card on my friends account, and it still charges me every time i enter my card information. I would like to know how to A. Get my mon...
2015-12-31 10:28:08 AM
2015-12-31 3:40:02 PM
Yolondaburt1
Newbie
356 Views
1 replies
0 likes

356 Views
1 replies
0 likes

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