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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47172 Views
  • 66 replies
  • 25 likes
  • 47172 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880034 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880034 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26868 Views
  • 4 replies
  • 0 likes
  • 26868 Views
  • 4 replies
  • 0 likes

Spotify being killed in background

I literally cannot do anything else when listening to Spotify. If I try to use another app at the same time (check email, Facebook, browse web, etc) Spotify closes and stops playing. This is especially an issue in the car; I cannot play Spotify throu...

  • Regular
  • I literally cannot do anything else when listening to Spotify.  If I try to use another app at the same time (check email, Facebook, browse web, etc) Spotify closes and stops playing.  This...
  • Alliekat
  • Regular
  • 3304 Views
  • 7 replies
  • 0 likes
  • 3304 Views
  • 7 replies
  • 0 likes

Files on computer and android

Hi all. Thanks in advance for your help. I am new to spotify and have a few questions. 1. If users' own files are loaded on a PC, I assume they won't also appear if logged in on another PC? 2. I understand files can be 'synced' or something from PC t...

  • Casual Listener
  • Hi all.   Thanks in advance for your help.   I am new to spotify and have a few questions.   1. If users' own files are loaded on a PC, I assume they won't also appear if logged ...
  • driveflanger
  • Community Legend
  • 339 Views
  • 5 replies
  • 0 likes
  • 339 Views
  • 5 replies
  • 0 likes

Keeping getting logged out (on Android Marshmallow)

I just started using Spotify on Android and every day (sometimes every other day) it forces me to re-login which is a pain, but the dealbreaker is that it requires me to mark all the playlists I want offline and re-download. There's a couple of other...

  • Newbie
  • I just started using Spotify on Android and every day (sometimes every other day) it forces me to re-login which is a pain, but the dealbreaker is that it requires me to mark all the playli...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

downloaded playlist not available offline :/

hi all,i have all my fave playlists downloaded for offline playing, but just selected a couple of them, that i have played before offline,and get message 'not available' not sure why?thanksdan

  • Visitor
  • hi all, i have all my fave playlists downloaded for offline playing, but just selected a couple of them, that i have played before offline, and get message 'not available' 😕 not sure why? thanks...
  • user-removed
  • Not applicable
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to move song in queue

HiI have small problem. When i add a song to queue and then i want to move it to the top it is impossible. How to do it? Is there any possibility? It would be very helpful. Thanks in advance.

  • Casual Listener
  • Hi I have small problem. When i add a song to queue and then i want to move it to the top it is impossible. How to do it? Is there any possibility? It would be very helpful. Thanks in advance. 
  • Dragono1313
  • Casual Listener
  • 388 Views
  • 2 replies
  • 1 likes
  • 388 Views
  • 2 replies
  • 1 likes

Spotify resumes playing after being stopped

This may just be some issue with my phone, but I've been having a problem where Spotify will awake again after I have stopped playing a song, and supposedly quit out of the application, and locked the the screen, maybe even pulled out my earphones. L...

  • Music Fan
  • This may just be some issue with my phone, but I've been having a problem where Spotify will awake again after I have stopped playing a song, and supposedly quit out of the application, and locked th...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Help me pls

A few days ago, I finished my subscription because I don't like open my Facebook but when my subscription ended, I put my card in another account and doesn't work yet.

  • Visitor
  • A few days ago, I finished my subscription because I don't like open my Facebook but when my subscription ended, I put my card in another account and doesn't work yet.
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Solved!! Bought premium but still get adds on mobile (not desktop)

I bought 3 months premium with the offer you currently have going on, but I still get adds playing when using it on my android phone. It works fine without adds on my desktop pc. Is this intended?

  • Newbie
  • I bought 3 months premium with the offer you currently have going on, but I still get adds playing when using it on my android phone. It works fine without adds on my desktop pc.   Is this int...
  • Nico
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Shows paid in my account but does not give me premium.

I am a college student and I tried to sign up for a student premium account on, but it wouldn't let me and told me there was an error. So I had a second account that I forgot that used my actual college email so I switched over to that account and tr...

  • Casual Listener
  • I am a college student and I tried to sign up for a student premium account on, but it wouldn't let me and told me there was an error. So I had a second account that I forgot that used my actual coll...
  • rhbennett1
  • Casual Listener
  • 696 Views
  • 2 replies
  • 0 likes
  • Android
    Galaxy S6
    Help
    paid
  • 696 Views
  • 2 replies
  • 0 likes

Spotify Connect randomly stops while browsing on Android Spotify app

Hi! I noticed that when I use Spotify Connect from my Android phone all is fine until I start looking around in the Spotify app, pressing maybe "Browse" or "Radio" menu items to discover new music or find new playlist. Sometimes randomly (the behavio...

  • Community Legend
  • Hi! I noticed that when I use Spotify Connect from my Android phone all is fine until I start looking around in the Spotify app, pressing maybe "Browse" or "Radio" menu items to discover new music ...
  • user-removed
  • Not applicable
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

Many many issues on Samsung Galaxy S6 Edge +, no resolution as of this

Spotify continues playback after I unplug headphones, randomly stops playing causing me to have to go into app and restart the song, playback goes over phone ringing and when I answer calls playback continues over the call deafening whoever is on the...

  • Newbie
  • Spotify continues playback after I unplug headphones, randomly stops playing causing me to have to go into app and restart the song, playback goes over phone ringing and when I answer calls playback ...
  • steveimp
  • Newbie
  • 426 Views
  • 2 replies
  • 0 likes
  • 426 Views
  • 2 replies
  • 0 likes

Spotify was stopped when I start it

Hello, my problem is that when home spotify is of you have looked for solution and not e able to fix it, restart the phone, delete and uninstall the spotify, delete the cache and data. Doing all that not is that do I start spotify and see me black pl...

  • Newbie
  • Hello, my problem is that when home spotify is of you have looked for solution and not e able to fix it, restart the phone, delete and uninstall the spotify, delete the cache and data. Doing all that...
  • 299 Views
  • 0 replies
  • 0 likes
  • se detuvo
  • 299 Views
  • 0 replies
  • 0 likes

The "close" button does NOT mean stop playing

I go into spotify to start playing, then go to the "close" at the bottom of my phone and the music stops. I go in again, and start, and then "close" and it stops again. 3rd time it finally works. Another thing. Play means play. Stop means Stop. They ...

  • Roadie
  • I go into spotify to start playing, then go to the "close" at the bottom of my phone and the music stops.   I go in again, and start, and then "close" and it stops again.   3rd time it ...
  • EarlPurple
  • Roadie
  • 574 Views
  • 5 replies
  • 0 likes
  • 574 Views
  • 5 replies
  • 0 likes

Can't log in

I just recently purchased a family plan for Spotify and I can login without an issue to the page and use the webplayer but everytime I try to log in using the app it does not recognize username or email. I tried everything in the FAQS without any res...

  • Newbie
  • I just recently purchased a family plan for Spotify and I can login without an issue to the page and use the webplayer but everytime I try to log in using the app it does not recognize username or em...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Help start spotify automatically

Hi;I have Spotify Premium in my car. I have one device DVD-GPS with Android and i have all my music offline. When start the car I can play automatically the music in the last session? The spotify start but the music is stop, and i have to go my playl...

  • Newbie
  • Hi; I have Spotify Premium in my car. I have one device DVD-GPS with Android and i have all my music offline. When start the car I can play automatically the music in the last session? The spotify s...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Interference on the headset

Hello,I have an LG Nexus 5 with Android 6.1 and when I use Spotify with earphone and active surround option in the equalizer, occurs hiss/noise during the song. This only occurs with the surround option in Spotify. With any headset.If you remove the ...

  • Casual Listener
  • Hello, I have an LG Nexus 5 with Android 6.1 and when I use Spotify with earphone and active surround option in the equalizer, occurs hiss/noise during the song. This only occurs with the surround...
  • HenriqueVieira
  • Casual Listener
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Downloaded lists disappear

My downloaded playlists disappear from my Spotify after a couple of days or so. I have a Samsung Galaxy S5 with Android 5.0 and a memery card containing 128 GB. I save my downloaded Spotify playlists on that SD-card, but they disappear after a while....

  • Newbie
  • My downloaded playlists disappear from my Spotify after a couple of days or so. I have a Samsung Galaxy S5 with Android 5.0 and a memery card containing 128 GB. I save my downloaded Spotify playlists...
  • acalvane92
  • Casual Listener
  • 335 Views
  • 2 replies
  • 0 likes
  • 335 Views
  • 2 replies
  • 0 likes

Are You kidding me?

I loggined in about five minutes ago, and all my downloaded songs were GONE. "Can't play this offline" are u kidding me??? I played them nearly hundreds of time so far, but i can't play them offline now.I'm a premium member.

  • Newbie
  • I loggined in about five minutes ago, and all my downloaded songs were GONE. "Can't play this offline" are u kidding me??? I played them nearly hundreds of time so far, but i can't play them offline ...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes