Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51506 Views
66 replies
25 likes

51506 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881950 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881950 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27383 Views
4 replies
0 likes

27383 Views
4 replies
0 likes

artist list always incomplete

Whenever i run spotify in my Smartphone (Google nexus Galaxy, Android 4.3) the "my artists" list only shows 7-10 artists or sometimes even less(though i am following lets say 50 artists or so). Sometimes after a while of researching i am lucky and sp...

fronebird
Newbie
Whenever i run spotify in my Smartphone (Google nexus Galaxy, Android 4.3) the "my artists" list only shows 7-10 artists or sometimes even less(though i am following lets say 50 artists or so). Somet...
2015-02-20 7:34:32 AM
2015-10-16 8:59:42 AM
malinmauritsen
Newbie
556 Views
2 replies
0 likes

556 Views
2 replies
0 likes

Music Issues

Hello,It seems that every time there is an Android update there are still problems. For me it's the app only plays one or two songs on a Playlist when I want continuous play. I did turn off the gapless function, but the app still continues to play on...

midnightstarr
Gig Goer
Hello, It seems that every time there is an Android update there are still problems. For me it's the app only plays one or two songs on a Playlist when I want continuous play. I did turn off the g...
2015-10-16 7:18:00 AM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

Solved!! Cannot Sync Over Home WiFi

Hi, I'm having an issue where my phone isn't syncing music over my home wifi. Appears to work just fine at work and on cell data, so appears there's an issue with my home network. I've logged into my router and it is allowing UPnP.I've tried turning ...

wcrisler
Casual Listener
Hi, I'm having an issue where my phone isn't syncing music over my home wifi. Appears to work just fine at work and on cell data, so appears there's an issue with my home network. I've...
2015-10-15 6:01:06 PM
2015-10-16 6:27:45 AM
wcrisler
Casual Listener
482 Views
3 replies
0 likes

482 Views
3 replies
0 likes

Can't find a song

I'm trying to find the song 'jive babe' by Mikhael Paskalev but It doesn't come up. I've searched it on my friends account and it finds it with no problems? My spotify account and phone was purchased in England but I'm now living in Australia, and my...

Tomhawkins
Newbie
I'm trying to find the song 'jive babe' by Mikhael Paskalev but It doesn't come up. I've searched it on my friends account and it finds it with no problems? My spotify account and phone was purchased...
2015-10-16 5:24:51 AM
156 Views
0 replies
0 likes

156 Views
0 replies
0 likes

Having issues with playlists

Hi, New to the boards and it does appear that people have the similar issue I am having. For me however, it is on a regular desktop computer and laptop. Nothing fancy like a ipad, android, or whatever is out there anymore. It has been going on for a ...

tkazzy79
Casual Listener
Hi, New to the boards and it does appear that people have the similar issue I am having. For me however, it is on a regular desktop computer and laptop. Nothing fancy like a ipad, andr...
2015-10-15 8:36:33 PM
2015-10-15 12:04:52 AM
tkazzy79
Casual Listener
180 Views
1 replies
0 likes

180 Views
1 replies
0 likes

Streaming quality of playlists

Hi everyone Got this question:I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist.If it's turned off in settings but on in playlist, will it always automatically use synced version o...

mitnavnerbo
Regular
Hi everyone 🙂 Got this question: I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist. If it's turned off in settings but on in ...
2015-10-15 3:51:58 PM
2015-10-15 8:03:46 PM
jonasherdegen
Community Legend
392 Views
6 replies
0 likes

392 Views
6 replies
0 likes

Local files equalizer (Android)

The equalizer doesn't work with Local Files on my mobile (Samsung Galaxy S5).I have Taylor Swift complete music catalog and some Lady Gaga and Olly Murs songs and the equalizer just works with Spotify online music.Please help.

mrtonyamayaq
Newbie
The equalizer doesn't work with Local Files on my mobile (Samsung Galaxy S5). I have Taylor Swift complete music catalog and some Lady Gaga and Olly Murs songs and the equalizer just works with Sp...
2015-10-15 6:36:22 PM
2015-10-15 7:13:07 PM
jean3601
Community Legend
919 Views
1 replies
0 likes

919 Views
1 replies
0 likes

Update to Spotify Premium

Hi,3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded? Ps. Sorry for my english, but I'm Italian.Thanks

larix2810
Newbie
Hi, 3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded? Ps. Sorry for my english,...
2015-10-15 3:58:03 PM
2015-10-15 6:48:47 PM
driveflanger
Community Legend
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Wrong version of the song being played

I don't know if this is the right place to ask this, so if needed please help me moving it. I use Spotify on my phone everyday, but lately i've been having issues with some songs. Spotify plays the wrong version of the song I want to hear? I'll give ...

Progboy
Roadie
I don't know if this is the right place to ask this, so if needed please help me moving it. I use Spotify on my phone everyday, but lately i've been having issues with some songs. Spotify pl...
2015-10-15 5:29:27 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Help!

I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?

Maddisunderland
Newbie
I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?
2015-10-15 12:27:22 PM
2015-10-15 4:02:07 PM
Chris_Cornell
Gig Goer
180 Views
1 replies
0 likes

180 Views
1 replies
0 likes

lock screen spotify controls

Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?

brettjr88
Newbie
Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?
2015-10-15 3:05:03 PM
2015-10-15 3:50:09 PM
Chris_Cornell
Gig Goer
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

Next song wont play

The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still is persisting. Any ideas would be appreciated. The...

mrliam20
Newbie
The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still...
2015-10-15 2:10:20 PM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

Latest update 14/10-2015

After the latest update of Spotify on my Xperia z5, Spotify can't no longer go from one song after another, the song just restarts but then with just silence. And after that Spotify pauses. I can't find Spotify helpdesk anywhere so I turn to this for...

FLIEZ86
Casual Listener
After the latest update of Spotify on my Xperia z5, Spotify can't no longer go from one song after another, the song just restarts but then with just silence. And after that Spotify pauses. I can't f...
2015-10-14 9:41:12 PM
2015-10-15 12:31:35 PM
FLIEZ86
Casual Listener
428 Views
2 replies
1 likes
latest update
silent
songs don't play

428 Views
2 replies
1 likes

Playing music pauses often

.

gyongyosimate1
Casual Listener
.
2015-10-15 11:35:01 AM
189 Views
0 replies
0 likes

189 Views
0 replies
0 likes

Solved!! Spotify freezing/crashing at start-up ???????

Hi, Since Sunday (17/05/2015) Spotify has stopped working on my mobile phone, up until then I had had no issues with the Spotify app on my phone. On Sunday I clicked on the app to start Spotify, as normal, and it opened a black screen with the menu s...

gazmickling
Casual Listener
Hi, Since Sunday (17/05/2015) Spotify has stopped working on my mobile phone, up until then I had had no issues with the Spotify app on my phone. On Sunday I clicked on the app to start Spot...
2015-05-19 11:07:49 AM
2015-10-15 11:13:53 AM
Banshee24
Newbie
7901 Views
10 replies
0 likes

7901 Views
10 replies
0 likes

Spotify not recognising WiFi connection

Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that there is no internet connection available. I can conne...

Jimz
Newbie
Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that the...
2015-10-15 10:51:46 AM
162 Views
0 replies
0 likes

162 Views
0 replies
0 likes

Solved!! Must update?

App updates, including Spotify's, always seem to be larger than what's being replaced. I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neither of which I have and because my Android's internal sto...

bbb-e
Casual Listener
App updates, including Spotify's, always seem to be larger than what's being replaced. I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neit...
2015-10-15 1:35:53 AM
2015-10-15 10:27:42 AM
user-removed
Not applicable
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

Galaxy Note 4 Syncing Issues

Hello everyone, I just got my new phone, The Galaxy Note 4, and I love it. However, I am having issues with Spotify, specifially syncing music to it. Whenever I sync all my music to it, it unsyncs when I leave the house and then I have to sync it all...

Nealius22
Newbie
Hello everyone, I just got my new phone, The Galaxy Note 4, and I love it. However, I am having issues with Spotify, specifially syncing music to it. Whenever I sync all my music to it...
2015-03-12 10:34:50 PM
2015-10-14 11:52:56 PM
billeady
Regular
1135 Views
2 replies
0 likes
Galaxy
Galaxy Note 4
Issues
syncing
unsyncing

1135 Views
2 replies
0 likes

Chromecast not visible when on wifi, but can connect via PIN

Basically I can't see my chromecast when I'm connected to my wifi network but it's available via PIN when I'm just using my carrier network. Anyone have any ideas?Cheers

Xrchaosx
Newbie
Basically I can't see my chromecast when I'm connected to my wifi network but it's available via PIN when I'm just using my carrier network. Anyone have any ideas? Cheers
2015-10-02 4:30:24 PM
2015-10-14 11:45:14 PM
Swanny
Community Legend
4323 Views
8 replies
0 likes

4323 Views
8 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts