Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50902 Views
  • 66 replies
  • 25 likes
  • 50902 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881540 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881540 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27284 Views
  • 4 replies
  • 0 likes
  • 27284 Views
  • 4 replies
  • 0 likes

Superuser Contribution Deleted Playlists won't delete from android alarm

PlanPremiumCountryUSA DevicePixel Pro 7Operating SystemAndroid 13 My Question or IssueClock alarm on Android 13 can play spotify playlist.I delete spotify Playlist, but it won't away from good morning section in alarm play list selection.I changed al...

  • Music Fan
  • Plan Premium Country USA   Device Pixel Pro 7 Operating System Android 13   My Question or Issue Clock alarm on Android 13 can play spotify playlist. I delete spotify Playlist, ...
  • Joan
  • Moderator
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

Superuser Contribution account number:p****@matedamen.com password******

account number:p***************** password****************The mailbox cannot receive the reset password mail ,Please change a new one for me, please send a new password to the email:**********@163.com

  • Visitor
  • account number:p***************** password**************** The mailbox cannot receive the reset password mail ,Please change a new one for me, please send a new password to the email:**********@163....
  • Vasil
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant access downloaded songs after reopening app

when i am in offline mode or dont have internet access and i close and reopen the app so that it loads again all my downloaded songs are grayed out and i cant play them help i tried every single solution on this board like a clean reset or messing wi...

  • Visitor
  • when i am in offline mode or dont have internet access and i close and reopen the app so that it loads again all my downloaded songs are grayed out and i cant play them help i tried every single solu...
  • Vasil
  • Moderator
  • 174 Views
  • 1 replies
  • 1 likes
  • 174 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Tablet UI

PlanPremiumDeviceGalaxy Tab S7+Operating Android 12My Question or IssueFound a weird problem with the app's UI, elements appear to be squished to one side as if avoiding a notch that doesnt exist. Already tried changing the display dpi to no avail.

  • Casual Listener
  • Plan Premium Device Galaxy Tab S7+ Operating  Android 12 My Question or Issue Found a weird problem with the app's UI, elements appear to be squished to one side as if avoiding a notch th...
  • itsk
  • Newbie
  • 4101 Views
  • 10 replies
  • 0 likes
  • 4101 Views
  • 10 replies
  • 0 likes

Superuser Contribution When I close spotify and reopen, play stops after the current song?

I play from a long playlist on my phone which repeats on a loop. When I start the app, spotify plays the current song then pauses. When I try to force play, it returns to the start of the playlist. This has happened since last week.

  • Visitor
  • I play from a long playlist on my phone which repeats on a loop. When I start the app, spotify plays the current song then pauses. When I try to force play, it returns to the start of the playlist. T...
  • Yordan
  • Moderator
  • 1137 Views
  • 5 replies
  • 8 likes
  • 1137 Views
  • 5 replies
  • 8 likes

Superuser Contribution Mobile Playlist Sharing

Previously, I was able to create playlists, then click Share from the 3-dot playlist menu to see several options for sharing: SMS, social media, specific contacts, etc. The same feature still works for individual songs, but for playlists that I gener...

  • Newbie
  • Previously, I was able to create playlists, then click Share from the 3-dot playlist menu to see several options for sharing: SMS, social media, specific contacts, etc.  The same feature still w...
  • Yordan
  • Moderator
  • 294 Views
  • 3 replies
  • 1 likes
  • playlist sharing
  • 294 Views
  • 3 replies
  • 1 likes

Superuser Contribution How can I see the who folow a friend?

I would like to know Who gave likes to some one' s play list, Who I am folowing and shared play lista.

  • Visitor
  • I would like to know Who gave likes to some one' s play list, Who I am folowing and shared play lista.
  • OscarDC
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random play stops after playing last song on the list

PlanPremiumOperating SystemAndroid 9My Question or IssueWhen playing a list in random order, it stops playing after playing the last song on the list. Even though in the random order this song is not the last one.

  • Casual Listener
  • Plan Premium Operating System Android 9 My Question or Issue When  playing a list in random order, it stops playing after playing the last song on the list. Even though in the random order ...
  • Eni
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Stopps after 1 Song Wien reconnected to mercedes car

The Song Thatcher was startet before is planung to the end of the Song the the complete playlist stops and i habe to shut down the App and restart the the playlist runs without problems

  • Visitor
  • The Song Thatcher was startet before is planung to the end of the Song the the complete playlist stops and i habe to shut down the App and restart the the playlist runs without problems
  • OscarDC
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add my playlists on homescreen

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S9+Operating SystemQ (Android 10) My Question or IssueI have always been able to add my playlists to my homescreen (which I find aesthetically pleasing), but lately it has come to my attention tha...

  • Newbie
  • Plan Premium Country The Netherlands Device Samsung Galaxy S9+ Operating System Q (Android 10)   My Question or Issue I have always been able to add my playlists to my homescreen (whic...
  • blk146
  • Newbie
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hallo! Ich habe am 12.12. von Spotify duo auf familiy gewechselt. Seitdem

seitdem kann meine Duo Partnerin nicht mehr auf spotify zugreifen.Meine Stieftochter kann ich bei Familiy nicht anmelden.

  • Visitor
  • seitdem kann meine Duo Partnerin nicht mehr auf spotify zugreifen. Meine Stieftochter kann ich bei Familiy nicht anmelden.
  • Joan
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android go

PlanPremiumCountrySwitzerland DeviceRuggear rg 360Operating SystemAndroid go My Question or Issuedoes spotify run on android go? Are there any Restriktion?

  • Visitor
  •   Plan Premium Country Switzerland  Device Ruggear rg 360 Operating System Android go   My Question or Issue does spotify run on android go? Are there any Restriktion? &nbs...
  • Joan
  • Moderator
  • 580 Views
  • 1 replies
  • 0 likes
  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local file transfers on android constantly breaking

PlanPremiumCountryNorwayDeviceSamsung Galaxy S21 Operating SystemAndroid I've been using local files on spotify for years, and it seems like it never just works. i mostly transfer music onto spotify from my laptop and then download them onto my phone...

  • Casual Listener
  •   Plan Premium Country Norway Device Samsung Galaxy S21  Operating System Android   I've been using local files on spotify for years, and it seems like it never just works. i...
  • Lyubka
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Solved!! Not Sticking to Playlist

Hi,Recently when I'm listening on my phone it doesn't stick to my playlist and it goes off and plays random songs, usually in the same genre, but it's still annoying. I've done a quick search and the only thing I found about the same problem was from...

  • Casual Listener
  • Hi, Recently when I'm listening on my phone it doesn't stick to my playlist and it goes off and plays random songs, usually in the same genre, but it's still annoying.   I've done a quick sea...
  • Dylanjv0
  • Visitor
  • 5607 Views
  • 4 replies
  • 0 likes
  • 5607 Views
  • 4 replies
  • 0 likes

[Android] Won't play after being on pause for a long time

Starting a few days ago (12/10/22) I started having problems with Spotify on my phone (Samsung Galaxy S22 Ultra). Whenever I pause playback for a long stretch (+10 minutes) and then try to resume playback, Spotify will play the rest of whatever song ...

  • Visitor
  • Starting a few days ago (12/10/22) I started having problems with Spotify on my phone (Samsung Galaxy S22 Ultra). Whenever I pause playback for a long stretch (+10 minutes) and then try to resume pla...
  • Prefdavid
  • Regular
  • 1089 Views
  • 5 replies
  • 0 likes
  • 1089 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why won't spotify play when I'm not on the app? It keeps stopping my music.

I will start to play music on my android phone and then whenever I go to use any other app my music will stop playing and I will need to close the app and then go back onto Spotify for it to play again.

  • Visitor
  • I will start to play music on my android phone and then whenever I go to use any other app my music will stop playing and I will need to close the app and then go back onto Spotify for it to play aga...
  • Dian
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't link up

The icon shows up on the app, but won't link up

  • Visitor
  • The icon shows up on the app, but won't link up
  • Joan
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music stops playing some time (5sec) after my mobile is switched off.

Some Songs stop playing when the screen is switched off due to inactivity or manually (while the music is still playing). A few seconds later the music stops, I have to switch the phone on, open spotify again and press play again. The song is resetet...

  • Visitor
  • Some Songs stop playing when the screen is switched off due to inactivity or manually (while the music is still playing). A few seconds later the music stops, I have to switch the phone on, open spot...
  • Yordan
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music restarts after pause

PlanPremiumCountryUSADeviceMotorola X4 (Android One)Operating System(Android Pie (9)) My Question or IssueWhen I press pause, the music automatically resumes after about 5 seconds.

  • Casual Listener
  • Plan Premium Country USA Device Motorola X4 (Android One) Operating System (Android Pie (9))   My Question or Issue When I press pause, the music automatically resumes after about 5 se...
  • dventer
  • Visitor
  • 1057 Views
  • 4 replies
  • 2 likes
  • 1057 Views
  • 4 replies
  • 2 likes

Superuser Contribution Custom playlist cover not showing up when sharing to social media

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8/Microsoft Surface Pro 4Operating SystemAndroid Oreo 9.0 "Pie" /Windows 10 My Question or IssueI made some custom covers for several of my Spotify playlists in GIMP on the PC. I added them on my PC and c...

  • Newbie
  • Plan Premium Country Norway Device Samsung Galaxy S8/Microsoft Surface Pro 4 Operating System Android Oreo 9.0 "Pie" /Windows 10   My Question or Issue I made some custom covers f...
  • djsnnwkkd
  • Casual Listener
  • 18109 Views
  • 9 replies
  • 31 likes
  • 18109 Views
  • 9 replies
  • 31 likes