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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50907 Views
  • 66 replies
  • 25 likes
  • 50907 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881545 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881545 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27284 Views
  • 4 replies
  • 0 likes
  • 27284 Views
  • 4 replies
  • 0 likes

Offline files and mobile data

Random question, Does Spotify play the offline downloaded tracks when not on wifi, but mobile data is enabled? I only get 1GB of internet per month, downloading tracks/playlists offline when i'm on wifi at home is fine, but I'd rather not have to put...

  • Newbie
  • Random question,   Does Spotify play the offline downloaded tracks when not on wifi, but mobile data is enabled?   I only get 1GB of internet per month, downloading tracks/playlists off...
  • slurpwaffle
  • Regular
  • 974 Views
  • 7 replies
  • 0 likes
  • 974 Views
  • 7 replies
  • 0 likes

Does Spotify support metadata over bluetooth for Android?

So, I have a Casio Gzone Commando which no one has. I have a brand new pioneer head unti in my car. Pandora sends over all the song, title and album info just fine. Also my girlfriend has an iPhone with spotify. What do you know her phone sends all t...

  • Regular
  • So, I have a Casio Gzone Commando which no one has.  I have a brand new pioneer head unti in my car.  Pandora sends over all the song, title and album info just fine.  Also my girlfrie...
  • Oceanlife81
  • Regular
  • 967 Views
  • 8 replies
  • 0 likes
  • 967 Views
  • 8 replies
  • 0 likes

Solved!! Odd notifications of an account I don't know

Since this morning I got about 10 notifications that somebody, I don't know or follow has made a new playlist (every time the same playlist) and with songs and artists I haven't even heard of. Why is this and how the hell can I block him?

  • Casual Listener
  • Since this morning I got about 10 notifications that somebody, I don't know or follow has made a new playlist (every time the same playlist) and with songs and artists I haven't even heard of. Why is...
  • akkordinator
  • Casual Listener
  • 1115 Views
  • 2 replies
  • 0 likes
  • message
    Notifications
    Playlists
    suspicious
  • 1115 Views
  • 2 replies
  • 0 likes

Solved!! I need help syncing Spotify songs to my SD card!

Spotify is supposed to sync songs to a recognized SD card, but for some reason it downloads to the Internal Storage instead... Can anyone help?Galaxy S5 from T-Mobile running KitKat 4.4.2

  • Regular
  • Spotify is supposed to sync songs to a recognized SD card, but for some reason it downloads to the Internal Storage instead... Can anyone help? Galaxy S5 from T-Mobile running KitKat 4.4.2
  • rickmoli0212
  • Regular
  • 635 Views
  • 3 replies
  • 0 likes
  • 635 Views
  • 3 replies
  • 0 likes

Unable to log in with Facebook on app

So when I try to log into spotify through facebook it will open up the Facebook log in page and then the next page (url starts with fbconnect://) won't load, where it would normally load and bring spotify back up and log me in. Been having this probl...

  • Casual Listener
  • So when I try to log into spotify through facebook it will open up the Facebook log in page and then the next page (url starts with fbconnect://) won't load, where it would normally load and bring ...
  • mikevasquez
  • Newbie
  • 3495 Views
  • 13 replies
  • 0 likes
  • 3495 Views
  • 13 replies
  • 0 likes

Spotify crashing on android lollipop

Hi Spotify is crashing regularly for me when I'm offline. What do I do?

  • Casual Listener
  • Hi Spotify is crashing regularly for me when I'm offline. What do I do?
  • rschoon
  • Casual Listener
  • 535 Views
  • 2 replies
  • 1 likes
  • 535 Views
  • 2 replies
  • 1 likes

Spotify too quiet on Galaxy S4

Spotify on my Samsung Galaxy S4 is way too quiet, if I turn everything up I can barely enjoy it.I'm premium and have high quality streaming, even though that shouldn't matter.I read somewhere you should turn off that every song has the same volume bu...

  • Newbie
  • Spotify on my Samsung Galaxy S4 is way too quiet, if I turn everything up I can barely enjoy it. I'm premium and have high quality streaming, even though that shouldn't matter. I read somewhere you...
  • Daniel
  • Community Legend
  • 896 Views
  • 1 replies
  • 0 likes
  • 896 Views
  • 1 replies
  • 0 likes

What happend to the inbox?

What happend to the inbox icon? It used to be in the sidepanel in the lower right but it's completely gone! Looking on my desktop all my messages are gone from my inbox. As if its been emptied. really dissapointed

  • Music Fan
  • What happend to the inbox icon? It used to be in the sidepanel in the lower right but it's completely gone! Looking on my desktop all my messages are gone from my inbox. As if its been emptied. ...
  • lexy
  • Music Fan
  • 650 Views
  • 4 replies
  • 0 likes
  • 650 Views
  • 4 replies
  • 0 likes

Solved!! HTC e8 unable to store data in external storage

Hello spotify help team,I'm HTC one E8 user and my Spotify can't store offline data to SD storage even after I have done 3 times delete catch and data as suggested by your team and I tried reinstall the whole application as well. My external storage ...

  • Visitor
  • Hello spotify help team, I'm HTC one E8 user and my Spotify can't store offline data to SD storage even after I have done 3 times delete catch and data as suggested by your team and I tried reinst...
  • user-removed
  • Not applicable
  • 584 Views
  • 2 replies
  • 0 likes
  • 584 Views
  • 2 replies
  • 0 likes

music plays randomly from speakers

Whenever I unplug my phone, end a phone call, or end a Bluetooth activity, Spotify starts playing over my speakers.

  • Newbie
  • Whenever I unplug my phone, end a phone call, or end a Bluetooth activity, Spotify starts playing over my speakers.
  • Daniel
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Current playing song not updating when using connect

So I have a three devices (two phones, one tablet) which I use to control a Gramafone.When I play from a playlist, the first song correctly shows it is being played. When that song finishes the next song starts playing - however Spotify stops updatin...

  • Newbie
  • So I have a three devices (two phones, one tablet) which I use to control a Gramafone. When I play from a playlist, the first song correctly shows it is being played. When that song finishes the nex...
  • Daniel
  • Community Legend
  • 1008 Views
  • 1 replies
  • 2 likes
  • 1008 Views
  • 1 replies
  • 2 likes

Solved!! Spotify pretty much unusable - won't load and slow

I have a paid suscription and for about a week Spotify wasn't been working pretty much at all, but today it got absurd. I've downloaded around 14 albums and I have 4 playlists, not a lot of music, in my opinion. When I opened the app today on the bus...

  • Gig Goer
  • I have a paid suscription and for about a week Spotify wasn't been working pretty much at all, but today it got absurd. I've downloaded around 14 albums and I have 4 playlists, not a lot of music, in...
  • Daniel
  • Community Legend
  • 18615 Views
  • 4 replies
  • 1 likes
  • 18615 Views
  • 4 replies
  • 1 likes

Solved!! High Pitched Noise (Beeps) During Song Playback

Hopefully someone can help me out - I just updated the spotify app on my Galaxy S3 today after completing the initial install a month or so ago. Once I updated I noticed a very high pitched noise which would come through when playing songs - this see...

  • Casual Listener
  • Hopefully someone can help me out - I just updated the spotify app on my Galaxy S3 today after completing the initial install a month or so ago. Once I updated I noticed a very high pitched noise whi...
  • Daniel
  • Community Legend
  • 28221 Views
  • 5 replies
  • 1 likes
  • 28221 Views
  • 5 replies
  • 1 likes

Liked Songs won't show up in the "Liked from Radio" Playlist

Hi,I got the problem that I hit the thumb up on some Songs from my Playlist Radio and they wont show up in my "Liked from Radio" Playlist. Sadly I was driving at that time and I dont remember the titles :S Is there a way to view my Likes?

  • Newbie
  • Hi, I got the problem that I hit the thumb up on some Songs from my Playlist Radio and they wont show up in my "Liked from Radio" Playlist.   Sadly I was driving at that time and I dont remem...
  • Daniel
  • Community Legend
  • 1694 Views
  • 1 replies
  • 0 likes
  • 1694 Views
  • 1 replies
  • 0 likes

'No Internet connection' message whilst on wifi

Hey, I'm on Spotify premium, running on galaxy s6. No problems at home over WiFi, or in car over network. When I got to work and hooked up to their WiFi I ran into problems the connection was strong and consistent. Spotify would let me see all my lis...

  • Newbie
  • Hey, I'm on Spotify premium, running on galaxy s6. No problems at home over WiFi, or in car over network. When I got to work and hooked up to their WiFi I ran into problems 😞 the connection was stro...
  • Daniel
  • Community Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
  • 0 likes

Why am I forced to try the premium service in order to listen free with shuffle play?

Updated to latest version on my Sony Xenia Z3 compact, but when I hit the shuffle play button, an message pops up, asking me to try the premium service. Even if I hit the "later" button, nothing happens and no music is played. I could only listen to ...

  • Newbie
  • Updated to latest version on my Sony Xenia Z3 compact, but when I hit the shuffle play button, an message pops up, asking me to try the premium service. Even if I hit the "later" button, nothing happ...
  • Daniel
  • Community Legend
  • 1668 Views
  • 1 replies
  • 1 likes
  • Android
    forced premium
  • 1668 Views
  • 1 replies
  • 1 likes

Solved!! How to stop cross device play

Hi Spotify and community! I do not want to continue listening to the music I heard on my laptop when I use spotify after that on my androoid phone.How can I stop this connection? Further details:I have spotify on my desctop and on my phone.When I pla...

  • Casual Listener
  • Hi Spotify and community!   I do not want to continue listening to the music I heard on my laptop when I use spotify after that on my androoid phone. How can I stop this connection?   ...
  • Frank-o
  • Casual Listener
  • 1633 Views
  • 2 replies
  • 0 likes
  • Android App
    cross device
  • 1633 Views
  • 2 replies
  • 0 likes

Problems with login on multiple devices

I have two accounts...my premium account which I signed up for with Facebook, and my non premium which I signed up for in app. I want to sign in on my girlfriends tablet, but I cant connect to facebook without logging her out. Is there a way to link ...

  • Casual Listener
  • I have two accounts...my premium account which I signed up for with Facebook, and my non premium which I signed up for in app. I want to sign in on my girlfriends tablet, but I cant connect to facebo...
  • twobblez
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

just got premium spotify from using rdio. The music loudness, and quality is very low.

plug into a klipsh amp and speakers with phone, and rdio was alot louder and quality was better. I tried turning off eq in phone and loading music in extreme and all others. This is supposd to be 320 bitrate, and high quality? Volume is very low turn...

  • Casual Listener
  • plug into a klipsh amp and speakers with phone, and rdio was alot louder and quality was better. I tried turning off eq in phone and loading music in extreme and all others. This is supposd to be 320...
  • sober7
  • Casual Listener
  • 328 Views
  • 2 replies
  • 0 likes
  • 328 Views
  • 2 replies
  • 0 likes