Just lost my entire offline collection!!!

Nice. Tried to play my offine albums and nothing showed up. All gone. Took me a week to download those albums. No way I am going through that hassle again. Getting really fed up with Spotify. Have been on premium for a few months but thinking it's ti...

• Spatzi
• Casual Listener
• Nice. Tried to play my offine albums and nothing showed up. All gone. Took me a week to download those albums. No way I am going through that hassle again. Getting really fed up with Spotify. Have be...
• 2015-04-06 2:02:51 AM
• 177 Views
• 0 replies
• 0 likes

music won't save to "your music"

Recently transferred all my music from one account (which was premium) to a new account (which is free) due to email account changing and wanting spotify to match my new email. I contacted someone over the phone and they did all the transferring fine...

• unawashere
• Newbie
• Recently transferred all my music from one account (which was premium) to a new account (which is free) due to email account changing and wanting spotify to match my new email. I contacted someone ov...
• 2015-04-06 1:42:33 AM
• 243 Views
• 0 replies
• 0 likes

selected music not being available

Got premium and on the trial, but whenever offline certain songs are unavailable to play? Any idea's

• StephenHeaney
• Newbie
• Got premium and on the trial, but whenever offline certain songs are unavailable to play? Any idea's
• 2015-04-06 1:30:47 AM
• 2015-04-06 1:39:51 AM
• Ivan92
• Community Legend
• 249 Views
• 1 replies
• 0 likes

No Internet Connection

I have the issue that when i have no wlan but lte Connection, i cannot stream. My apn is IPv4 and I cannot find a solution for my Problem with the mighty Google... YouTube and Soundcloud are running good so why not Spotify?Thanks for help.

• ElonXXIII
• Newbie
• I have the issue that when i have no wlan but lte Connection, i cannot stream. My apn is IPv4 and I cannot find a solution for my Problem with the mighty Google... YouTube and Soundcloud are running ...
• 2015-04-05 11:33:30 PM
• 313 Views
• 0 replies
• 0 likes
• No internet connection android

Playing a song on PC will start app on Android

Hi!When I start a song on PC version of Spotify, the app on my Android device starts. It's not playing, but it's active on the "taskbar" and I can stop the song from there Android app version: 2.5.0.942 (Running on LG Nexus 5 / Android Lollipop 5.0.1...

• UrmasK
• Regular
• Hi! When I start a song on PC version of Spotify, the app on my Android device starts. It's not playing, but it's active on the "taskbar" and I can stop the song from there 🙂   Android app...
• 2015-04-05 7:08:19 PM
• 286 Views
• 0 replies
• 0 likes

cover menu on s5 lollipop

Hi allI have been ignoring this issue for about a month now hoping it would go away with spotify update, but it hasn't, so..When locking the phone screen, no longer appears, the album cover with its menu: back, pause / play, forward.And while you are...

• Livio
• Regular
• Hi all I have been ignoring this issue for about a month now hoping it would go away with spotify update, but it hasn't, so..When locking the phone screen, no longer appears, the album cover with it...
• 2015-04-04 2:19:18 PM
• 2015-04-05 4:27:37 PM
• Crazy-Maisy
• Roadie
• 297 Views
• 1 replies
• 0 likes

Device not seen over usb

I can't see my Xperia phone in Spotify over a usb link. In fact there is no devices tab, empty or otherwise. Spotify sees my phone fine over wifi to use connect, but doesn't identify it in any way that allows me to sync. Used to work, but not now. Ru...

• reubendiaz
• Regular
• I can't see my Xperia phone in Spotify over a usb link. In fact there is no devices tab, empty or otherwise. Spotify sees my phone fine over wifi to use connect, but doesn't identify it in any way th...
• 2015-04-04 9:42:35 AM
• 2015-04-05 4:00:31 PM
• reubendiaz
• Regular
• 465 Views
• 2 replies
• 0 likes

Why should the mobile app access my call's app?

Mobile app needs to access your call Info, device ID, know whether a call is active and remote number of that call? What for?Is this app an music player?

• Jibs
• Newbie
• Mobile app needs to access your call Info, device ID, know whether a call is active and remote number of that call? What for? Is this app an music player?    
• 2015-04-05 1:42:44 PM
• 263 Views
• 0 replies
• 0 likes

'SHUFFLE PLAY' button in My Music/Songs doesn't work

Galaxy S3 4.4After a clean install it works once then doesn't work again. I can use the Shuffle Play button within Playlists, then if I go back to Songs the button will also work once but not after that. It's started happening after one of the recent...

• johnnylongsock
• Newbie
• Galaxy S3 4.4 After a clean install it works once then doesn't work again. I can use the Shuffle Play button within Playlists, then if I go back to Songs the button will also work once but not aft...
• 2015-04-05 11:10:37 AM
• 288 Views
• 0 replies
• 0 likes

Sony Walkman App and Spotify service

I recently bought Xperia Z1 Compact and it comes with the Walkman app preinstalled. In the settings there is an option to enable Spotify service in the Walkman app. I'd like to know what does that do because in my case Walkman doesn't show Spotify mu...

• Besath
• Newbie
• I recently bought Xperia Z1 Compact and it comes with the Walkman app preinstalled. In the settings there is an option to enable Spotify service in the Walkman app. I'd like to know what does that do...
• 2015-04-04 8:19:22 PM
• 1514 Views
• 0 replies
• 1 likes

Suddenly, certain songs "play" silence.

Description I've been running Spotify on my Android device for a few months now. Just yesterday it started with this problem, where it would appear to play a song, but there was no audio. The UI shows that it seems to be playing. When it gets to the ...

• marquise
• Music Fan
• Description I've been running Spotify on my Android device for a few months now. Just yesterday it started with this problem, where it would appear to play a song, but there was no audio. The UI sh...
• 2013-11-05 4:28:28 PM
• 2015-04-04 12:09:46 PM
• mjm2705
• Casual Listener
• 7578 Views
• 31 replies
• 1 likes

Comment retrouver une musique

Bonjour tout est dans le titre vue que l'historique n'enregistre pas tout et que j'ai perdu le nom d'une musique.............

• Kherdine95
• Casual Listener
• Bonjour tout est dans le titre vue que l'historique n'enregistre pas tout et que j'ai perdu le nom d'une musique.............
• 2015-04-02 2:54:51 PM
• 2015-04-04 10:45:29 AM
• Daniel
• Community Legend
• 579 Views
• 5 replies
• 0 likes

how come some of the songs dont play or play ,stop,play

I have a HTC desire 510

• 24gregelo
• Casual Listener
• I have a HTC desire 510
• 2015-04-03 8:09:50 AM
• 2015-04-04 10:43:57 AM
• Daniel
• Community Legend
• 316 Views
• 1 replies
• 0 likes

cannot connect galaxy tab s to ps4

I'm trying to connect them but no devices show up on the app. I've Uninstalled and reinstalled the app, restarted the ps4 app, and all I get is spotify saying unknown device and under that, connecting.

• grn3500gt
• Newbie
• I'm trying to connect them but no devices show up on the app. I've Uninstalled and reinstalled the app, restarted the ps4 app, and all I get is spotify saying unknown device and under that, connectin...
• 2015-04-03 7:28:06 PM
• 2015-04-04 10:43:15 AM
• Daniel
• Community Legend
• 453 Views
• 1 replies
• 0 likes

Keeps Crashing the Whole Phone

When I try to play a song, after a few minutes it crashes the whole phone forcing me to hold the power button until the device boots up. My device is a Samsung Galaxy S5 running lollipop (android 5.0). So far, it's only happened while I was walking o...

• rman24
• Casual Listener
• When I try to play a song, after a few minutes it crashes the whole phone forcing me to hold the power button until the device boots up. My device is a Samsung Galaxy S5 running lollipop (android 5.0...
• 2015-04-04 2:33:09 AM
• 2015-04-04 10:40:10 AM
• Daniel
• Community Legend
• 308 Views
• 2 replies
• 0 likes

how come some of the songs dont play or play ,stop,play

• 24gregelo
• Casual Listener
• 2015-04-03 7:45:36 AM
• 2015-04-04 10:37:24 AM
• Daniel
• Community Legend
• 355 Views
• 1 replies
• 0 likes

spotify skipping ahead songs

I pay Premium but lately my spotify has had fits of only playin 1-5 secs of a song then skipping ahead when using the android app on my HTC one phone. This happens with synch, playlists and regular streaming with and without headphones. Have tried fa...

• pablozervas13
• Casual Listener
• I pay Premium but lately my spotify has had fits of only playin 1-5 secs of a song then skipping ahead when using the android app on my HTC one phone. This happens with synch, playlists and regular s...
• 2014-09-19 3:25:36 AM
• 2015-04-03 7:24:46 AM
• DVelasquez79
• Casual Listener
• 2460 Views
• 4 replies
• 0 likes
• Windows