Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50573 Views
66 replies
25 likes

50573 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881389 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881389 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27260 Views
4 replies
0 likes

27260 Views
4 replies
0 likes

Solved!! Spotify won't load on my HTC Incredible

Hey guys, I have spotify premium and it's on my htc incredible. I've had it for over six months, but recently i've been having problems. When i press the icon, the screen turns black, then brings me back to the home screen. any help? also, i have bee...

uminuteman93
Newbie
Hey guys, I have spotify premium and it's on my htc incredible. I've had it for over six months, but recently i've been having problems. When i press the icon, the screen turns black, then brings me ...
2012-02-22 1:30:08 AM
2014-11-06 6:07:55 PM
shuree113
Newbie
7182 Views
14 replies
0 likes

7182 Views
14 replies
0 likes

Solved!! Connect to laptop not working

I've got the latest versions of Spotify on my Windows laptop and Android phone. Both on the same WiFi network and logged in with my premium account. Windows Firewall is off. On the laptop, I can see "Connected to HTCONE" on the devices list. But my p...

snagiel
Casual Listener
I've got the latest versions of Spotify on my Windows laptop and Android phone. Both on the same WiFi network and logged in with my premium account. Windows Firewall is off. On the ...
2014-11-06 3:28:49 PM
2014-11-06 5:44:33 PM
Peter__
Community Legend
1002 Views
1 replies
0 likes

1002 Views
1 replies
0 likes

Spotify keeps downloading nothing

I have recently done a factory reset on my phone. Then it started to malfunction. At first it re-downloaded my offline playlists every time I started up spotify. People recommended a clean install (I did this, even formatted the SD card). However, no...

Loewkie
Casual Listener
I have recently done a factory reset on my phone. Then it started to malfunction. At first it re-downloaded my offline playlists every time I started up spotify. People recommended a clean install (I...
2014-11-02 10:51:51 PM
2014-11-06 2:01:51 PM
Loewkie
Casual Listener
676 Views
2 replies
0 likes

676 Views
2 replies
0 likes

Why does spotify keep turning down my music automatically

I thiught my aux was messed up cause it was only playing through one side but I turned pandora on and it works just fine. Im canceling my subscription if its not fixed

kinert9303
Newbie
I thiught my aux was messed up cause it was only playing through one side but I turned pandora on and it works just fine. Im canceling my subscription if its not fixed
2014-11-06 1:48:19 PM
2014-11-06 1:56:41 PM
Peter__
Community Legend
465 Views
1 replies
0 likes

465 Views
1 replies
0 likes

How to move offline songs from Sd card to Phone storage?

Hello, i'm trying to figgure out how to move my offline songs from my sd card to phone storage.I've spent some time searching for an answer but i can only find out how to do it the other way around.I have tried manually moving the cache files from sd...

Pmerkel
Casual Listener
Hello, i'm trying to figgure out how to move my offline songs from my sd card to phone storage. I've spent some time searching for an answer but i can only find out how to do it the other way around...
2014-11-02 4:49:54 PM
2014-11-06 11:25:27 AM
Pmerkel
Casual Listener
1451 Views
5 replies
0 likes

1451 Views
5 replies
0 likes

Solved!! Unable to sync local files with android

I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not sync on the phone. I have even tried making a playlist...

snuffnchess
Casual Listener
I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not syn...
2014-11-05 8:01:45 PM
2014-11-06 11:02:22 AM
user-removed
Not applicable
789 Views
6 replies
0 likes

789 Views
6 replies
0 likes

Solved!! Issues with adding local files to my mobile device.

So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not available on Spotify on my mobile device. I did this with m...

Vault_Hunter
Regular
So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not availabl...
2014-11-06 9:11:03 AM
2014-11-06 9:43:17 AM
Vault_Hunter
Regular
963 Views
4 replies
0 likes

963 Views
4 replies
0 likes

Downloaded music disappearing and music stopping 3/4 of the way through

I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago. Now whenever I download music to my HTC One M8 it says it is downloaded until i lose ser...

Shillingdw
Newbie
I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago. Now whenever I download mus...
2014-11-06 1:06:59 AM
2014-11-06 1:10:02 AM
Daniel
Community Legend
309 Views
1 replies
0 likes

309 Views
1 replies
0 likes

Skips and Such on the mobile app

First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When you are on a tablet, you can do as much as you can o...

alyssab1209
Regular
First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When y...
2014-11-05 12:35:15 AM
2014-11-06 1:06:31 AM
Daniel
Community Legend
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Blank screen in app

Everytime I boot the app I get a blank screen and can't do anything but hit the home key and leave. This happens every other month and I am sick of it. I have been a Premium user for at least 2 years and am very close to taking my business elsewhere....

CoryLesniak
Newbie
Everytime I boot the app I get a blank screen and can't do anything but hit the home key and leave. This happens every other month and I am sick of it. I have been a Premium user for at least 2 years...
2014-11-05 9:57:15 PM
2014-11-05 10:03:44 PM
Jordi
Community Legend
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Spotify has Stopped Working Message

This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after that nothing loads and soon I get a message saying "...

wrm9116
Newbie
This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after t...
2014-11-05 3:25:06 PM
2014-11-05 9:28:00 PM
Daniel
Community Legend
442 Views
5 replies
0 likes

442 Views
5 replies
0 likes

android songs deleted

I am a premium user and have playlists dowloaded for offline use on my laptop and android device. Recently, my android songs and playlists were all deleted and when I log back into my account on my phone, it prompts me to download premium as if I hav...

durdman
Casual Listener
I am a premium user and have playlists dowloaded for offline use on my laptop and android device. Recently, my android songs and playlists were all deleted and when I log back into my account o...
2014-11-05 7:48:15 PM
2014-11-05 8:25:47 PM
MichaelW
Community Legend
389 Views
4 replies
0 likes

389 Views
4 replies
0 likes

unable to install spotify on my android phone!

Hi all currently live in S-Korea and get my phone from local store. i find im unable to install spotify! im using premium now but just cant use spotify on my phone at all... Any Help?

4SidedJoker
Casual Listener
Hi all currently live in S-Korea and get my phone from local store. i find im unable to install spotify! im using premium now but just cant use spotify on my phone...
2014-11-04 4:35:08 AM
2014-11-05 11:03:10 AM
Daniel
Community Legend
1460 Views
4 replies
0 likes

1460 Views
4 replies
0 likes

"Devices" tab has never worked

I'm trying to sync songs from my desktop to my LG G3. It has never shown up in the Device tab. It has never synced the songs. I have... 1. Connected both devices to the same Wi-Fi, opened both apps at the same time, and waited 2. Uninstalled and rein...

warioandbob
Casual Listener
I'm trying to sync songs from my desktop to my LG G3. It has never shown up in the Device tab. It has never synced the songs. I have... 1. Connected both devices to the same Wi-Fi, opened ...
2014-11-04 4:50:17 AM
2014-11-05 10:53:10 AM
Daniel
Community Legend
497 Views
3 replies
0 likes

497 Views
3 replies
0 likes

Kobo Arc 7 Mobile or Tablet?

I'm thinking of getting a kobo arc 7 soon and I've heard strange things about what version spotify decides to use in 7 inch tablets and that often mobile is installed in them, particularly if they're not "popular" models. Does anybody here have a Kob...

haphazard
Music Fan
I'm thinking of getting a kobo arc 7 soon and I've heard strange things about what version spotify decides to use in 7 inch tablets and that often mobile is installed in them, particularly if they're...
2014-11-04 10:27:18 PM
2014-11-05 10:52:26 AM
Daniel
Community Legend
691 Views
3 replies
0 likes

691 Views
3 replies
0 likes

nakisastore `s iPhone

Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all the time. I tried to change password but it didn`t help...

ATSARU
Gig Goer
Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all...
2014-11-04 10:55:40 PM
2014-11-04 12:36:54 AM
Jordi
Community Legend
308 Views
2 replies
0 likes

308 Views
2 replies
0 likes

Control Device from desktop possible?

Hello. I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basically I want to plug my phone into a mini plug connected to my st...

schmoker
Newbie
Hello. I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basical...
2014-11-04 10:57:53 PM
2014-11-04 12:08:11 AM
Daniel
Community Legend
314 Views
1 replies
1 likes

314 Views
1 replies
1 likes

Samsung Galaxy s5 Spotify resets every 10 seconds

Got a new phone - Samsung Galaxy s5/ DOwnload spotify and upon logging in it resets every ten seconds, states its offline and does this over and over every ten seconds. I have tried undownloading the app, powering off the phone and redownloading the ...

danielranson
Music Fan
Got a new phone - Samsung Galaxy s5/ DOwnload spotify and upon logging in it resets every ten seconds, states its offline and does this over and over every ten seconds. I have tried undownloadi...
2014-05-05 7:00:55 PM
2014-11-04 10:56:39 PM
jmnemonik
Newbie
1835 Views
9 replies
0 likes

1835 Views
9 replies
0 likes

Solved!! How to delete songs from stared playlist

Hi What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way to remove songs from my Starred playlist, I guess I have missed som...

Laban66
Casual Listener
Hi What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way ...
2014-11-04 3:18:45 PM
2014-11-04 7:40:55 PM
Laban66
Casual Listener
1028 Views
3 replies
0 likes

1028 Views
3 replies
0 likes

Solved!! Fire TV - UK user with Premium Subscription - Spotify Connect not working

Hi,I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Both are running iOS 8.1 and have latest Spotify iOS Apps...

Tyridan
Music Fan
Hi, I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Bo...
2014-10-25 7:23:58 PM
2014-11-04 5:28:57 PM
Perpics
Regular
2925 Views
22 replies
0 likes
fire TV

2925 Views
22 replies
0 likes

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