Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60819 Views
68 replies
26 likes

60819 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28386 Views
5 replies
0 likes

28386 Views
5 replies
0 likes

offline

hello my name is joao and my spotify is always offline even though I have internet on my phone do not know what to do already uninstalled it and installed it and have not changed anything, you guys could help me with this would be my carrier T-Mobile...

buegare
Newbie
hello my name is joao and my spotify is always offline even though I have internet on my phone do not know what to do already uninstalled it and installed it and have not changed anything, you guys c...
2014-11-18 11:32:40 AM
2014-11-18 12:58:49 PM
MichaelW
Community Legend
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

Solved!! Discover Tab still not available on Nexus 7

Does anyone using the Android App have Discover yet? My Nexus 7 still doesn't have it. I know the feature was slowly rolling out, but I don't know anyone who doesn't have it on any other device. I have the most up-to-date Android (4.3) on my OG Nexus...

Novercalis
Casual Listener
Does anyone using the Android App have Discover yet? My Nexus 7 still doesn't have it. I know the featur...
2013-09-03 4:56:56 PM
2014-11-18 12:25:49 PM
natalie26
Casual Listener
1089 Views
4 replies
0 likes
Nexus 7

1089 Views
4 replies
0 likes

deleted tracks in device playlist and desktop keeps adding them to device

I have premium account and listen to music in my android device on offline mode. I edit my playlists in my device by deleting songs i don't want anymore but when I get my device online, it start downloading again the songs that are in my desktop play...

Hammershark
Casual Listener
I have premium account and listen to music in my android device on offline mode. I edit my playlists in my device by deleting songs i don't want anymore but when I get my device online, it start down...
2014-11-07 1:09:10 AM
2014-11-18 4:22:20 AM
Daniel
Community Legend
1044 Views
3 replies
0 likes

1044 Views
3 replies
0 likes

xperia t2 ultra dual

Spotify just crashces on start on my new dual sim phone. ist this a known problem ?

geos_one
Casual Listener
Spotify just crashces on start on my new dual sim phone. ist this a known problem ?
2014-11-10 3:50:12 PM
2014-11-18 2:16:07 AM
geos_one
Casual Listener
354 Views
2 replies
0 likes

354 Views
2 replies
0 likes

songs wont remain synced on Samsung Galaxy Note 3

Hi, everytime i download my playlists for offline mode they appear downloaded until i go offline as soon as i leave my wifi zone at home all tracks are deleted. This has been happening for the past 3 weeks.

rilindkr
Casual Listener
Hi, everytime i download my playlists for offline mode they appear downloaded until i go offline as soon as i leave my wifi zone at home all tracks are deleted. This has been happening for the past 3...
2014-11-14 11:42:40 AM
2014-11-17 11:39:21 PM
Rodrigo
Community Legend
351 Views
6 replies
0 likes

351 Views
6 replies
0 likes

Solved!! cant download spotify

Hello I haave a premium acount. I reseted my phone and now i cant download spotify cause i am in angola. Anyway to download ? or i need to get back to Portugal so i can download ?7 Thanks in advance

MiguelOliveira
Newbie
Hello I haave a premium acount. I reseted my phone and now i cant download spotify cause i am in angola. Anyway to download ? or i need to get back to Portugal so i can download ?7 &nbsp...
2014-11-17 7:28:17 PM
2014-11-17 7:33:29 PM
Daniel
Community Legend
491 Views
1 replies
0 likes

491 Views
1 replies
0 likes

possible fix for htc one m8 users on tmobile

I think I found a solution (at least at the moment) go into your mobile data settings and where it says network select be sure to have the option "cms/wcdma/lteauto selected at least for me it's been working steady

eleggie
Newbie
I think I found a solution (at least at the moment) go into your mobile data settings and where it says network select be sure to have the option "cms/wcdma/lteauto selected at least for me it's been...
2014-11-17 5:34:19 PM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Song found on desktop but not app

Hi,I found a song I really liked on my laptoo and put it into my stared playlist yet it isn't showing up when I go to play music through my HTC One (M8).Upon further inspection I found that the song wasn't showing up at all, even when I specifically ...

Isenhowitzer
Casual Listener
Hi, I found a song I really liked on my laptoo and put it into my stared playlist yet it isn't showing up when I go to play music through my HTC One (M8). Upon further inspection I found that t...
2014-11-16 10:28:03 AM
2014-11-17 12:05:51 PM
Daniel
Community Legend
1564 Views
5 replies
0 likes

1564 Views
5 replies
0 likes

I don't have the option to 2G/3G download

How can i download i don't have the 2G 3G option and i just signed up for the premium account

bustitbaby
Newbie
How can i download i don't have the 2G 3G option and i just signed up for the premium account
2014-11-17 8:05:02 AM
2014-11-17 8:08:57 AM
Daniel
Community Legend
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

No internet connection

I've cleared the cache, data and uninstalled and re-installed the app. Still I cannot connect. I talked withT-Mobile and internet connection is not the problem. Help plz...

PlabaTamang
Casual Listener
I've cleared the cache, data and uninstalled and re-installed the app. Still I cannot connect. I talked withT-Mobile and internet connection is not the problem. Help plz...
2014-11-16 1:10:02 AM
2014-11-16 9:59:55 PM
Eli
Roadie
400 Views
4 replies
0 likes

400 Views
4 replies
0 likes

Spotify design.

Will Spotify support the new material design guidelines that Google has put into place? The only thing holding me back from premium is design. I hate the way it looks like iOS 7/8 and waaaay out of place on Android. Thanks!!

user-removed
Visitor
Will Spotify support the new material design guidelines that Google has put into place? The only thing holding me back from premium is design. I hate the way it looks like iOS 7/8 and waaaay out of p...
2014-07-30 12:43:11 AM
2014-11-16 3:24:45 PM
Osyx
Roadie
1919 Views
4 replies
0 likes

1919 Views
4 replies
0 likes

Big delay between minimising Spotify and the music controls appearing in the notification shade?

Why is there a good two second delay between the Spotify app minimising and the music controls appearing in the notifications shade (i.e. the place where notifications go)? Other music apps don't have this issue - the controls appear literally starig...

AlecRobertson
Roadie
Why is there a good two second delay between the Spotify app minimising and the music controls appearing in the notifications shade (i.e. the place where notifications go)? Other music apps don't hav...
2014-11-16 1:27:38 PM
2014-11-16 1:50:37 PM
Amarro
Community Legend
513 Views
2 replies
0 likes

513 Views
2 replies
0 likes

Progress bar starts progressing before music starts [bug]

On the Spotify Android app, the progress bar (i.e. the seconds passed when playing a song) will start moving as soon as a song is selected but often when streaming on a mobile connection the music doesn't actually start until a few seconds after that...

AlecRobertson
Roadie
On the Spotify Android app, the progress bar (i.e. the seconds passed when playing a song) will start moving as soon as a song is selected but often when streaming on a mobile connection the music do...
2014-10-03 9:57:05 PM
2014-11-16 1:22:54 PM
AlecRobertson
Roadie
798 Views
2 replies
0 likes

798 Views
2 replies
0 likes

How do I stop Spotify from sending me notification?

Hello, Nexus 7 2013 premium user here. Since the last update, I keep getting notification of songs out of sudden from Spotify, when I'm not even listening to music, and the song doesn't seems to be in any of my playlist, so I see this as spam. I alre...

hwa107
Casual Listener
Hello, Nexus 7 2013 premium user here. Since the last update, I keep getting notification of songs out of sudden from Spotify, when I'm not even listening to music, and the song...
2014-11-15 2:35:56 PM
2014-11-16 1:01:34 PM
hwa107
Casual Listener
3767 Views
3 replies
1 likes
Premium

3767 Views
3 replies
1 likes

lg g3 5.0 - can't see any UI after install

Hey! I just installed spotify on my lg g3 and for some reason I can't see anything! just the background and spotily logo on the top left. can't login or do anything.. I have tried to reinstall, delete data and folder from android folder, still nothin...

galshahaf
Newbie
Hey! I just installed spotify on my lg g3 and for some reason I can't see anything! just the background and spotily logo on the top left. can't login or do anything.. I have tried to reinstal...
2014-11-15 1:38:18 PM
2014-11-16 8:00:32 AM
hidfalk
Newbie
1107 Views
2 replies
0 likes

1107 Views
2 replies
0 likes

Spotify logging out Automatically on Android 5.0

Has anyone else come across this random issue where spotify logs out and all the music is gone on Android 5.0 when you close the app. It's happened so many times on my Nexus 5 that now I'm thinking of cancelling my subscription and going with Google'...

kartikb
Casual Listener
Has anyone else come across this random issue where spotify logs out and all the music is gone on Android 5.0 when you close the app. It's happened so many times on my Nexus 5 that now I'm thinking o...
2014-11-15 6:28:00 AM
2014-11-16 4:11:15 AM
kartikb
Casual Listener
869 Views
3 replies
0 likes

869 Views
3 replies
0 likes

android internet off line problem fixed

Add a new apn to fix the problem:http://support.t-mobile.com/docs/DOC-10361#networkIt works. Good luck!

marke
Casual Listener
Add a new apn to fix the problem: http://support.t-mobile.com/docs/DOC-10361#network It works. Good luck!
2014-11-15 9:28:29 PM
2014-11-15 9:43:21 PM
Daniel
Community Legend
340 Views
1 replies
1 likes

340 Views
1 replies
1 likes

Solved!! Spotify turns into a zombie state when connected to my car for to long.

I followed following instructions: http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082 (here is the template:) === START OF TEMPLATE === DescriptionPlease describe the problem When I listen to spotify on my cellph...

bamboomy
Regular
I followed following instructions: http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082 (here is the template:) === START OF TEMPL...
2014-10-23 8:27:35 PM
2014-11-15 7:59:14 PM
bamboomy
Regular
1224 Views
2 replies
0 likes

1224 Views
2 replies
0 likes

When clicking on a song, nothing happens

Hi there, I just installed Spotify app on my adroid phone and when I click on a desired song, I can see that nothing happens. Only shuffle play is available. Then I upgraded to a premium 7-day trial and now the songs will play when I click on them. D...

Zavarzin
Newbie
Hi there, I just installed Spotify app on my adroid phone and when I click on a desired song, I can see that nothing happens. Only shuffle play is available. Then I upgraded to a premium 7...
2014-11-15 4:34:41 PM
2014-11-15 5:26:20 PM
Amarro
Community Legend
1880 Views
1 replies
0 likes

1880 Views
1 replies
0 likes

Solved!! Samsung phone not syncing whatsoever to laptop

I have a Samsung Galaxly S4 and a MacBook Air and both are on the same network and online but they do not sync whatsoever. I make a change on my phone and nothing happens on my laptop and vise versa, and newly added local files from the past four to ...

BlueMilotic
Regular
I have a Samsung Galaxly S4 and a MacBook Air and both are on the same network and online but they do not sync whatsoever. I make a change on my phone and nothing happens on my laptop and vise versa,...
2014-11-15 2:50:37 AM
2014-11-15 4:11:20 AM
BlueMilotic
Regular
708 Views
3 replies
0 likes

708 Views
3 replies
0 likes

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