Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66429 Views
68 replies
26 likes

66429 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28865 Views
5 replies
0 likes

28865 Views
5 replies
0 likes

Solved!! cant download spotify

Hello I haave a premium acount. I reseted my phone and now i cant download spotify cause i am in angola. Anyway to download ? or i need to get back to Portugal so i can download ?7 Thanks in advance

MiguelOliveira
Newbie
Hello I haave a premium acount. I reseted my phone and now i cant download spotify cause i am in angola. Anyway to download ? or i need to get back to Portugal so i can download ?7 &nbsp...
2014-11-17 7:28:17 PM
2014-11-17 7:33:29 PM
Daniel
Community Legend
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

possible fix for htc one m8 users on tmobile

I think I found a solution (at least at the moment) go into your mobile data settings and where it says network select be sure to have the option "cms/wcdma/lteauto selected at least for me it's been working steady

eleggie
Newbie
I think I found a solution (at least at the moment) go into your mobile data settings and where it says network select be sure to have the option "cms/wcdma/lteauto selected at least for me it's been...
2014-11-17 5:34:19 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Song found on desktop but not app

Hi,I found a song I really liked on my laptoo and put it into my stared playlist yet it isn't showing up when I go to play music through my HTC One (M8).Upon further inspection I found that the song wasn't showing up at all, even when I specifically ...

Isenhowitzer
Casual Listener
Hi, I found a song I really liked on my laptoo and put it into my stared playlist yet it isn't showing up when I go to play music through my HTC One (M8). Upon further inspection I found that t...
2014-11-16 10:28:03 AM
2014-11-17 12:05:51 PM
Daniel
Community Legend
1610 Views
5 replies
0 likes

1610 Views
5 replies
0 likes

I don't have the option to 2G/3G download

How can i download i don't have the 2G 3G option and i just signed up for the premium account

bustitbaby
Newbie
How can i download i don't have the 2G 3G option and i just signed up for the premium account
2014-11-17 8:05:02 AM
2014-11-17 8:08:57 AM
Daniel
Community Legend
371 Views
1 replies
0 likes

371 Views
1 replies
0 likes

No internet connection

I've cleared the cache, data and uninstalled and re-installed the app. Still I cannot connect. I talked withT-Mobile and internet connection is not the problem. Help plz...

PlabaTamang
Casual Listener
I've cleared the cache, data and uninstalled and re-installed the app. Still I cannot connect. I talked withT-Mobile and internet connection is not the problem. Help plz...
2014-11-16 1:10:02 AM
2014-11-16 9:59:55 PM
Eli
Roadie
441 Views
4 replies
0 likes

441 Views
4 replies
0 likes

Spotify design.

Will Spotify support the new material design guidelines that Google has put into place? The only thing holding me back from premium is design. I hate the way it looks like iOS 7/8 and waaaay out of place on Android. Thanks!!

user-removed
Visitor
Will Spotify support the new material design guidelines that Google has put into place? The only thing holding me back from premium is design. I hate the way it looks like iOS 7/8 and waaaay out of p...
2014-07-30 12:43:11 AM
2014-11-16 3:24:45 PM
Osyx
Roadie
1974 Views
4 replies
0 likes

1974 Views
4 replies
0 likes

Big delay between minimising Spotify and the music controls appearing in the notification shade?

Why is there a good two second delay between the Spotify app minimising and the music controls appearing in the notifications shade (i.e. the place where notifications go)? Other music apps don't have this issue - the controls appear literally starig...

AlecRobertson
Roadie
Why is there a good two second delay between the Spotify app minimising and the music controls appearing in the notifications shade (i.e. the place where notifications go)? Other music apps don't hav...
2014-11-16 1:27:38 PM
2014-11-16 1:50:37 PM
Amarro
Community Legend
540 Views
2 replies
0 likes

540 Views
2 replies
0 likes

Progress bar starts progressing before music starts [bug]

On the Spotify Android app, the progress bar (i.e. the seconds passed when playing a song) will start moving as soon as a song is selected but often when streaming on a mobile connection the music doesn't actually start until a few seconds after that...

AlecRobertson
Roadie
On the Spotify Android app, the progress bar (i.e. the seconds passed when playing a song) will start moving as soon as a song is selected but often when streaming on a mobile connection the music do...
2014-10-03 9:57:05 PM
2014-11-16 1:22:54 PM
AlecRobertson
Roadie
824 Views
2 replies
0 likes

824 Views
2 replies
0 likes

How do I stop Spotify from sending me notification?

Hello, Nexus 7 2013 premium user here. Since the last update, I keep getting notification of songs out of sudden from Spotify, when I'm not even listening to music, and the song doesn't seems to be in any of my playlist, so I see this as spam. I alre...

hwa107
Casual Listener
Hello, Nexus 7 2013 premium user here. Since the last update, I keep getting notification of songs out of sudden from Spotify, when I'm not even listening to music, and the song...
2014-11-15 2:35:56 PM
2014-11-16 1:01:34 PM
hwa107
Casual Listener
3807 Views
3 replies
1 likes
Premium

3807 Views
3 replies
1 likes

lg g3 5.0 - can't see any UI after install

Hey! I just installed spotify on my lg g3 and for some reason I can't see anything! just the background and spotily logo on the top left. can't login or do anything.. I have tried to reinstall, delete data and folder from android folder, still nothin...

galshahaf
Newbie
Hey! I just installed spotify on my lg g3 and for some reason I can't see anything! just the background and spotily logo on the top left. can't login or do anything.. I have tried to reinstal...
2014-11-15 1:38:18 PM
2014-11-16 8:00:32 AM
hidfalk
Newbie
1118 Views
2 replies
0 likes

1118 Views
2 replies
0 likes

Spotify logging out Automatically on Android 5.0

Has anyone else come across this random issue where spotify logs out and all the music is gone on Android 5.0 when you close the app. It's happened so many times on my Nexus 5 that now I'm thinking of cancelling my subscription and going with Google'...

kartikb
Casual Listener
Has anyone else come across this random issue where spotify logs out and all the music is gone on Android 5.0 when you close the app. It's happened so many times on my Nexus 5 that now I'm thinking o...
2014-11-15 6:28:00 AM
2014-11-16 4:11:15 AM
kartikb
Casual Listener
890 Views
3 replies
0 likes

890 Views
3 replies
0 likes

android internet off line problem fixed

Add a new apn to fix the problem:http://support.t-mobile.com/docs/DOC-10361#networkIt works. Good luck!

marke
Casual Listener
Add a new apn to fix the problem: http://support.t-mobile.com/docs/DOC-10361#network It works. Good luck!
2014-11-15 9:28:29 PM
2014-11-15 9:43:21 PM
Daniel
Community Legend
345 Views
1 replies
1 likes

345 Views
1 replies
1 likes

Solved!! Spotify turns into a zombie state when connected to my car for to long.

I followed following instructions: http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082 (here is the template:) === START OF TEMPLATE === DescriptionPlease describe the problem When I listen to spotify on my cellph...

bamboomy
Regular
I followed following instructions: http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082 (here is the template:) === START OF TEMPL...
2014-10-23 8:27:35 PM
2014-11-15 7:59:14 PM
bamboomy
Regular
1248 Views
2 replies
0 likes

1248 Views
2 replies
0 likes

When clicking on a song, nothing happens

Hi there, I just installed Spotify app on my adroid phone and when I click on a desired song, I can see that nothing happens. Only shuffle play is available. Then I upgraded to a premium 7-day trial and now the songs will play when I click on them. D...

Zavarzin
Newbie
Hi there, I just installed Spotify app on my adroid phone and when I click on a desired song, I can see that nothing happens. Only shuffle play is available. Then I upgraded to a premium 7...
2014-11-15 4:34:41 PM
2014-11-15 5:26:20 PM
Amarro
Community Legend
1894 Views
1 replies
0 likes

1894 Views
1 replies
0 likes

Solved!! Samsung phone not syncing whatsoever to laptop

I have a Samsung Galaxly S4 and a MacBook Air and both are on the same network and online but they do not sync whatsoever. I make a change on my phone and nothing happens on my laptop and vise versa, and newly added local files from the past four to ...

BlueMilotic
Regular
I have a Samsung Galaxly S4 and a MacBook Air and both are on the same network and online but they do not sync whatsoever. I make a change on my phone and nothing happens on my laptop and vise versa,...
2014-11-15 2:50:37 AM
2014-11-15 4:11:20 AM
BlueMilotic
Regular
742 Views
3 replies
0 likes

742 Views
3 replies
0 likes

Spotify Connect - Naming computer

I'm using Spotify Connect on my Android phone with my MacBook Air. The name of the Macbook is showing up as a long string of numbers and letters, not as the name of the computer. Any idea how to change this?

GSJG
Regular
I'm using Spotify Connect on my Android phone with my MacBook Air. The name of the Macbook is showing up as a long string of numbers and letters, not as the name of the computer. Any idea how to chan...
2014-11-07 8:46:48 PM
2014-11-15 3:44:59 AM
GSJG
Regular
416 Views
2 replies
0 likes

416 Views
2 replies
0 likes

"No internet connection"

I log in to Spotify. Try to listen to radio. "no internet connection. "Offline Playlist still works. Restart phone. Repeat. Same issue. Uninstall/reinstall. Repeat. Same issue. Gmail, Facebook, etc. still work. HTC one m8. Android 4.4.4.T-mobile. Unl...

DirtyE30
Casual Listener
I log in to Spotify. Try to listen to radio. "no internet connection. " Offline Playlist still works. Restart phone. Repeat. Same issue. Uninstall/reinstall. Repeat. Same issue. Gmail, F...
2014-11-12 11:59:02 PM
2014-11-15 2:56:35 AM
DylanCristy
Regular
552 Views
5 replies
0 likes

552 Views
5 replies
0 likes

[BUG]Adding to play queue when using connect

Someone has mentioned that queuing more than one track when using connect only adds one track to the queue. I have seen this myself today. Note 3 running android 4.4.2 and spotify 1.1.2.453 with pioneer speaker SMA1. Steps to reproduce: Play an album...

Joe
Community Legend
Someone has mentioned that queuing more than one track when using connect only adds one track to the queue. I have seen this myself today. Note 3 running android 4.4.2 and spotify 1.1.2.45...
2014-07-17 12:45:11 PM
2014-11-15 1:26:08 AM
indieN8
Regular
813 Views
1 replies
0 likes

813 Views
1 replies
0 likes

activity feed only shows MY activity in Android

I have spotify free on my Samsung Galaxy but the activity tab only shows my own activity?? Should it show my friends activity ?

user-removed
Visitor
I have spotify free on my Samsung Galaxy but the activity tab only shows my own activity?? Should it show my friends activity ?
2014-11-14 3:12:17 PM
2014-11-14 11:03:05 PM
user-removed
Not applicable
527 Views
2 replies
0 likes

527 Views
2 replies
0 likes

Solved!! Sound level inconsistent. (Galaxy S4)

Whenever I play a song on spotify the sound starts very low. This means that I have to up the level considerably to even hear the sound. Then, after about 30-90 seconds the sound jumps to normal levels again. This is very annoying plus it hurts me ea...

SilverEye
Casual Listener
Whenever I play a song on spotify the sound starts very low. This means that I have to up the level considerably to even hear the sound. Then, after about 30-90 seconds the ...
2013-06-17 10:15:11 PM
2014-11-14 10:06:51 PM
AlibabaUK
Regular
9220 Views
7 replies
1 likes

9220 Views
7 replies
1 likes

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