Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46444 Views
66 replies
25 likes

46444 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879734 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879734 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26836 Views
4 replies
0 likes

26836 Views
4 replies
0 likes

android songs deleted

I am a premium user and have playlists dowloaded for offline use on my laptop and android device. Recently, my android songs and playlists were all deleted and when I log back into my account on my phone, it prompts me to download premium as if I hav...

durdman
Casual Listener
I am a premium user and have playlists dowloaded for offline use on my laptop and android device. Recently, my android songs and playlists were all deleted and when I log back into my account o...
2014-11-05 7:48:15 PM
2014-11-05 8:25:47 PM
MichaelW
Community Legend
379 Views
4 replies
0 likes

379 Views
4 replies
0 likes

unable to install spotify on my android phone!

Hi all currently live in S-Korea and get my phone from local store. i find im unable to install spotify! im using premium now but just cant use spotify on my phone at all... Any Help?

4SidedJoker
Casual Listener
Hi all currently live in S-Korea and get my phone from local store. i find im unable to install spotify! im using premium now but just cant use spotify on my phone...
2014-11-04 4:35:08 AM
2014-11-05 11:03:10 AM
Daniel
Community Legend
1442 Views
4 replies
0 likes

1442 Views
4 replies
0 likes

"Devices" tab has never worked

I'm trying to sync songs from my desktop to my LG G3. It has never shown up in the Device tab. It has never synced the songs. I have... 1. Connected both devices to the same Wi-Fi, opened both apps at the same time, and waited 2. Uninstalled and rein...

warioandbob
Casual Listener
I'm trying to sync songs from my desktop to my LG G3. It has never shown up in the Device tab. It has never synced the songs. I have... 1. Connected both devices to the same Wi-Fi, opened ...
2014-11-04 4:50:17 AM
2014-11-05 10:53:10 AM
Daniel
Community Legend
488 Views
3 replies
0 likes

488 Views
3 replies
0 likes

Kobo Arc 7 Mobile or Tablet?

I'm thinking of getting a kobo arc 7 soon and I've heard strange things about what version spotify decides to use in 7 inch tablets and that often mobile is installed in them, particularly if they're not "popular" models. Does anybody here have a Kob...

haphazard
Music Fan
I'm thinking of getting a kobo arc 7 soon and I've heard strange things about what version spotify decides to use in 7 inch tablets and that often mobile is installed in them, particularly if they're...
2014-11-04 10:27:18 PM
2014-11-05 10:52:26 AM
Daniel
Community Legend
677 Views
3 replies
0 likes

677 Views
3 replies
0 likes

nakisastore `s iPhone

Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all the time. I tried to change password but it didn`t help...

ATSARU
Gig Goer
Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all...
2014-11-04 10:55:40 PM
2014-11-04 12:36:54 AM
Jordi
Community Legend
304 Views
2 replies
0 likes

304 Views
2 replies
0 likes

Control Device from desktop possible?

Hello. I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basically I want to plug my phone into a mini plug connected to my st...

schmoker
Newbie
Hello. I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basical...
2014-11-04 10:57:53 PM
2014-11-04 12:08:11 AM
Daniel
Community Legend
308 Views
1 replies
1 likes

308 Views
1 replies
1 likes

Samsung Galaxy s5 Spotify resets every 10 seconds

Got a new phone - Samsung Galaxy s5/ DOwnload spotify and upon logging in it resets every ten seconds, states its offline and does this over and over every ten seconds. I have tried undownloading the app, powering off the phone and redownloading the ...

danielranson
Music Fan
Got a new phone - Samsung Galaxy s5/ DOwnload spotify and upon logging in it resets every ten seconds, states its offline and does this over and over every ten seconds. I have tried undownloadi...
2014-05-05 7:00:55 PM
2014-11-04 10:56:39 PM
jmnemonik
Newbie
1829 Views
9 replies
0 likes

1829 Views
9 replies
0 likes

Solved!! How to delete songs from stared playlist

Hi What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way to remove songs from my Starred playlist, I guess I have missed som...

Laban66
Casual Listener
Hi What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way ...
2014-11-04 3:18:45 PM
2014-11-04 7:40:55 PM
Laban66
Casual Listener
1014 Views
3 replies
0 likes

1014 Views
3 replies
0 likes

Solved!! Fire TV - UK user with Premium Subscription - Spotify Connect not working

Hi,I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Both are running iOS 8.1 and have latest Spotify iOS Apps...

Tyridan
Music Fan
Hi, I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Bo...
2014-10-25 7:23:58 PM
2014-11-04 5:28:57 PM
Perpics
Regular
2885 Views
22 replies
0 likes
fire TV

2885 Views
22 replies
0 likes

Solved!! Taskbar at the bottom disappear after upgrade, also lock screen controls disappear

After upgrading to 1.6.0.952 there are issues with three things: - the lock screen spotify control randomly disappears - in spotify - the mini cover picture and "now playing" status bar at the bottom randomly disappears - when bringing down the statu...

flunknewstead
Gig Goer
After upgrading to 1.6.0.952 there are issues with three things: - the lock screen spotify control randomly disappears - in spotify - the mini cover picture and "now playing" status bar ...
2014-11-04 4:23:21 PM
2014-11-04 5:23:25 PM
flunknewstead
Gig Goer
2256 Views
2 replies
0 likes

2256 Views
2 replies
0 likes

sometimes songs didn't play sound

Hi, I'm an android user, and when I have extreme audio quality turned on, sometimes when I want to listen a song it starts to play but without sound, and I have to retry like 4 times. How can I solve it?

Derpfy
Casual Listener
Hi, I'm an android user, and when I have extreme audio quality turned on, sometimes when I want to listen a song it starts to play but without sound, and I have to retry like 4 times. How can I solve...
2014-10-27 9:10:46 PM
2014-11-04 3:37:56 PM
Daniel
Community Legend
620 Views
5 replies
0 likes

620 Views
5 replies
0 likes

Android app

Hello! I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole song. I have tried to log out and deleting and redownloading the...

iretei93
Newbie
Hello! I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole ...
2014-11-04 9:11:52 AM
2014-11-04 3:09:31 PM
Daniel
Community Legend
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

volume too low

This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to be turned down doesn't matter what quality of music...

KDbeast42813
Music Fan
This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to...
2014-09-17 9:54:58 PM
2014-11-04 3:02:56 AM
KDbeast42813
Music Fan
1883 Views
7 replies
0 likes

1883 Views
7 replies
0 likes

Release Notes - Spotify for Android (1.6.0)

What's new in this version (1.6.0) New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-controlled access to your playlists and save your favourite tracks. Requires Blueto...

Daniel
Community Legend
What's new in this version (1.6.0) New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-con...
2014-10-31 12:41:42 PM
2014-11-04 2:12:48 AM
kbrooksc
Community Legend
997 Views
1 replies
0 likes
Android
Release Notes

997 Views
1 replies
0 likes

NO VEO IMAGENES DE LAS CANCIONES IPHONE 5S

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

Carlosqzda15
Casual Listener
Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlos...
2014-11-04 1:02:24 AM
2014-11-04 1:49:27 AM
Daniel
Community Legend
610 Views
1 replies
0 likes

610 Views
1 replies
0 likes

spotify doesnt always auto play when bluetooth connects :/

hi all, when i get into my car spotify only auto plays around 50% of the time Ive got an app that actually launches spotify as soon as BT is connected, but the music doesnt arrive to my ears could it be a memory/cache issue with spotify? thanks dan p...

user-removed
Visitor
hi all, when i get into my car spotify only auto plays around 50% of the time 😕 Ive got an app that actually launches spotify as soon as BT is connected, but the music doesnt arrive to ...
2014-11-01 5:09:48 PM
2014-11-03 12:29:47 AM
user-removed
Not applicable
546 Views
4 replies
0 likes

546 Views
4 replies
0 likes

Solved!! Spotify on LG Optimus Elite

Hi, I downloaded the Spotify App for my phone, but it won't work anymore because it wants me to upgrade to premium. I don't want premium. Is there a way to just use the free version on my phone?

mandamay
Newbie
Hi, I downloaded the Spotify App for my phone, but it won't work anymore because it wants me to upgrade to premium. I don't want premium. Is there a way to just use the free version on my phone?
2012-06-25 5:28:30 PM
2014-11-03 10:35:59 PM
Daniel
Community Legend
999 Views
3 replies
0 likes

999 Views
3 replies
0 likes

Volume is too low on android spotify

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on the iphone i did not have this issue

dc2412
Casual Listener
When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on th...
2014-11-03 10:20:53 PM
2014-11-03 10:31:59 PM
Daniel
Community Legend
599 Views
1 replies
0 likes

599 Views
1 replies
0 likes

Solved!! Issue with offline mode and no internet connection

I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switch than it says no internet connection and I can't p...

Cartwright
Casual Listener
I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switc...
2013-11-16 11:11:59 AM
2014-11-03 8:41:23 PM
Daniel
Community Legend
4359 Views
20 replies
3 likes

4359 Views
20 replies
3 likes

Songs are saved on BOTH Internal and SD card

Hi, I'm using a fresh 32gb external card and 16GB internal. The problem is the songs are saved on BOTH internal and SD card. I have tried deleting caches, re-installing spotify, clearing date and all that. I can assure that the 0.1GB is the songs fro...

waralolz
Casual Listener
Hi, I'm using a fresh 32gb external card and 16GB internal. The problem is the songs are saved on BOTH internal and SD card. I have tried deleting caches, re-installing s...
2014-11-02 10:34:59 PM
2014-11-03 7:17:17 PM
Daniel
Community Legend
582 Views
4 replies
0 likes

582 Views
4 replies
0 likes

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