"No internet connection"

[DirtyE30]

I log in to Spotify.
Try to listen to radio.
"no internet connection. "
Offline Playlist still works.
Restart phone. Repeat. Same issue.
Uninstall/reinstall. Repeat. Same issue.

Gmail, Facebook, etc. still work.

HTC one m8. Android 4.4.4.
T-mobile. Unlimited data.
Latest Spotify version.

This problem started yesterday. T-Mobile support said my phone is all clear and working perfectly.

[DirtyE30]

In addition, since reinstalling it, it can't connect to Spotify or Facebook due to "no internet connection." so I can't use it at all now.

[Daniel]

There's a section on t Mobile and the ipv6 issue in the troubleshooting guide at the top of this forum.

[DirtyE30]

Hi Daniel,

I tried switching the APN and it only worked temporarily. I hope that I don't have to wait for T-Mobile to do something before I have access, otherwise the fees I'm paying for Premium are just being wasted.

[DylanCristy]

Daniel, can you link to that thread? I'm also on T-Mobile and am experiencing similar issues, but idon't see the "trouble shooting" guide you're talking about.

[DylanCristy]

Nevermind, found it.  (Or maybe still link to it for others who might stumble upon this thread.)

FWIW - I also have an HTC One M8, and the "APN Type" setting for the default T-Mobile Data APN is (comma separated, no spaces, no quotes): "default,mms,supl,admin,hipri"  so that is what I used for my new APN, rather than what you listed in your guide (<Not set> OR Internet+MMS)

We'll see how it goes.