Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46426 Views
66 replies
25 likes

46426 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879713 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879713 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26826 Views
4 replies
0 likes

26826 Views
4 replies
0 likes

Spotify doesn't show my albums and songs anymore

Hi, When I open Spotify on my Mac everything is normal. My albums and songs are all there in the section "Your Music". However, when I open the spotify app on my android my albums and songs are gone. This didn't happen to me the first time. Usually I...

Chris-Zimson
Regular
Hi, When I open Spotify on my Mac everything is normal. My albums and songs are all there in the section "Your Music". However, when I open the spotify app on my android my albums and songs ar...
2014-11-03 6:47:25 PM
2014-11-03 7:12:55 PM
Daniel
Community Legend
1503 Views
1 replies
0 likes

1503 Views
1 replies
0 likes

Solved!! playlist only play's in shuffle mode

I can't select a specific song from a playlist...everytime i do that, the "shuffle button" highlites. So i only can play in suffle mode. Why is that? I just want select a song from a list without hear every song from the album first:( pleaseee help

jaimyf
Casual Listener
I can't select a specific song from a playlist...everytime i do that, the "shuffle button" highlites. So i only can play in suffle mode. Why is that? I just want select a song from a...
2014-11-03 6:52:59 PM
2014-11-03 6:56:03 PM
jaimyf
Casual Listener
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

Spotify Connect doesnt find Speaker

Hi! I'm testing the free month at the moment and wanted to use Spotify Connect with my iTeufel Air Blue Speaker. Unfortunately Connect doesnt seem to find it in the App. I am using a Samsung Galaxy S3 with the newest Android version. My speaker is co...

Crimsonmirk
Casual Listener
Hi! I'm testing the free month at the moment and wanted to use Spotify Connect with my iTeufel Air Blue Speaker. Unfortunately Connect doesnt seem to find it in the App. I am using a Samsu...
2014-11-02 1:06:30 AM
2014-11-03 4:33:50 PM
Crimsonmirk
Casual Listener
728 Views
5 replies
0 likes

728 Views
5 replies
0 likes

Premium Account

So I just upgraded to premium after my account was on free for a couple months, but once i upgraded, it worked for a minute let me click on a song, but after a couple minutes went by, it wouldn't work anymore. But they are available offline, but won'...

Noahboa98
Casual Listener
So I just upgraded to premium after my account was on free for a couple months, but once i upgraded, it worked for a minute let me click on a song, but after a couple minutes went by, it wouldn't wor...
2014-11-01 8:28:55 PM
2014-11-03 4:27:15 PM
Noahboa98
Casual Listener
714 Views
6 replies
0 likes

714 Views
6 replies
0 likes

Unable to navigate using my Roku remote

I tried to use Spotify on my Roku last night after having been away for a few days. To my dismay, I found that I am now unable to navigate using my Roku remote. One light touch and I'm rushed up or down a list multiple levels, almost always past any ...

MT747700
Casual Listener
I tried to use Spotify on my Roku last night after having been away for a few days. To my dismay, I found that I am now unable to navigate using my Roku remote. One light touch and I'm ru...
2014-10-11 8:08:18 PM
2014-11-03 10:31:05 AM
Daniel
Community Legend
575 Views
2 replies
0 likes

575 Views
2 replies
0 likes

Release Notes - Spotify for Android (1.5.0)

What's new in this version (1.5.0) New: More intuitive sidebar navigation. New: “Offers” section on Artist pages. New: Spotify can now speak Swedish and Québécois. Fictitious: This app is wearing a leopard-print onesy.

Goodman
Spotify Legend
What's new in this version (1.5.0) New: More intuitive sidebar navigation. New: “Offers” section on Artist pages. New: Spotify can now speak Swedish and Québécois. Fictiti...
2014-09-23 5:29:26 PM
2014-11-03 7:59:11 AM
Goodman
Spotify Legend
3406 Views
6 replies
2 likes
Android

3406 Views
6 replies
2 likes

Solved!! Spotify Connect Stop Finding My Speakers

I have two pioneer SMA speakers. I had them each working fine with Spotify connect. I then updated my password and chagned my credit card for billing. Whne I next went to play songs and the speakers, they no longer show up on the list of devices. Is ...

cnd
Casual Listener
I have two pioneer SMA speakers. I had them each working fine with Spotify connect. I then updated my password and chagned my credit card for billing. Whne I next went to play ...
2014-11-01 9:37:20 PM
2014-11-03 1:41:11 AM
cnd
Casual Listener
2799 Views
3 replies
0 likes

2799 Views
3 replies
0 likes

Solved!! Spotify mobile version not working after reinstall

Hello, I re-installled the Spotify app on my rather old phone (Samsung Galaxy Ace). Before the re-install, everything worked perfectly. After the re-install, the Play Store said that my phone does not meet the requirements for the new Spotify app. Is...

user-removed
Visitor
Hello, I re-installled the Spotify app on my rather old phone (Samsung Galaxy Ace). Before the re-install, everything worked perfectly. After the re-install, the Play Store said that my ph...
2014-11-02 2:53:20 PM
2014-11-02 12:04:27 AM
Daniel
Community Legend
641 Views
2 replies
0 likes

641 Views
2 replies
0 likes

Solved!! Bought a Gift Card and Redeemed it but my account will not become premium.

When I attempt to become Premium by choosing the upgrade option, which I have already payed for, when I try to confirm upgrade it tells me that I have no added a payment option yet, but the whole point of a gift card was to avoid getting wrapped up i...

Emo_Hobo
Regular
When I attempt to become Premium by choosing the upgrade option, which I have already payed for, when I try to confirm upgrade it tells me that I have no added a payment option yet, but the whole poi...
2014-11-02 10:30:41 PM
2014-11-02 11:06:46 PM
Emo_Hobo
Regular
815 Views
4 replies
0 likes

815 Views
4 replies
0 likes

Solved!! connect

I want to delete one of my connect devices but ı couldn't find where can i delete.

zepoya
Casual Listener
I want to delete one of my connect devices but ı couldn't find where can i delete.
2014-11-02 8:52:09 PM
2014-11-02 9:16:34 PM
Amarro
Community Legend
571 Views
2 replies
0 likes

571 Views
2 replies
0 likes

Solved!! shuffle

I know how to shuffle within one album but I would like to shuffle between all my saved music so it plays different tracks from different albums randomly. Is it possible to do this?

aliduz
Newbie
I know how to shuffle within one album but I would like to shuffle between all my saved music so it plays different tracks from different albums randomly. Is it possible to do this?
2014-11-02 5:15:24 PM
2014-11-02 5:50:33 PM
Carina
Community Legend
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

No Internet Connection

When i try to connect to spotify on my android phone on 4G LTE network, i get the error messsge no internet connection. I tried the troubleshooting suggestion anf still no connevtion

bryonb
Regular
When i try to connect to spotify on my android phone on 4G LTE network, i get the error messsge no internet connection. I tried the troubleshooting suggestion anf still no connevtion
2013-09-17 3:33:09 AM
2014-11-02 5:08:57 PM
eoj
Newbie
7458 Views
12 replies
1 likes

7458 Views
12 replies
1 likes

Fast forwarding on android

Hello. I have a problem that have happen to me after the latest 2-3 patches on my mobil. i used to transfer huge mp3 files from my computer to my phone with the use of spotify. Think 50-90 min mix before i had no problem fast forwarding in those song...

Chezze
Casual Listener
Hello. I have a problem that have happen to me after the latest 2-3 patches on my mobil. i used to transfer huge mp3 files from my computer to my phone with the use of ...
2014-11-01 12:24:14 PM
2014-11-02 4:26:26 PM
Chezze
Casual Listener
477 Views
2 replies
0 likes

477 Views
2 replies
0 likes

Solved!! No puedo escuchar musica online pero si buscarla

Hola, cuando busco una canción en mi app de Android una vez que la encuentro y la toco para escucharla no hace nada y cuando trato de desplegar el menu de esa cancion me dice "Go online to see menu". Y estoy online, si no no podría ni buscar la canci...

juanquigley
Casual Listener
Hola, cuando busco una canción en mi app de Android una vez que la encuentro y la toco para escucharla no hace nada y cuando trato de desplegar el menu de esa cancion me dice "Go online to see menu"....
2014-11-02 1:28:19 AM
2014-11-02 2:19:28 AM
juanquigley
Casual Listener
1332 Views
2 replies
0 likes
go online to see menu android offline

1332 Views
2 replies
0 likes

Solved!! Can't Save Albums on Android or Windows 7 desktop

using Spotify for Android mobile app, or Windows 7 Desktop, I follow an artist, and then browse their album list clicking "save" to add the album to my saved artist page. The button flickers from "saved", then back to "save." It's like i never clicke...

Rednpuff
Casual Listener
using Spotify for Android mobile app, or Windows 7 Desktop, I follow an artist, and then browse their album list clicking "save" to add the album to my saved artist page. The button...
2014-07-16 4:37:38 PM
2014-11-01 8:40:17 PM
DW-TX
Regular
3126 Views
6 replies
0 likes

3126 Views
6 replies
0 likes

Solved!! Spotify App on android tablet ERROR

I have a problem for more than two months ago, when the last 4 updates for android was released Spotify stopped working on my tablet and so far have not been able to fix it To be specific it is installed and when running it opens for one second and c...

Samael_
Casual Listener
I have a problem for more than two months ago, when the last 4 updates for android was released Spotify stopped working on my tablet and so far have not been able to fix it To be specific it is ins...
2014-10-30 2:05:39 AM
2014-11-01 8:09:06 PM
Samael_
Casual Listener
1720 Views
2 replies
0 likes
Android
Fix
google play
Spotify
tablet

1720 Views
2 replies
0 likes

Always downloading music

So like in my previous post http://community.spotify.com/t5/Help-Android/Always-downloading-music/m-p/837415#M30925 now it become even worse. Now music downloads everytime i unlock my screen every 10-30 mins (not all songs,but from 3 to 20) its nothi...

LTMendarynas7
Music Fan
So like in my previous post http://community.spotify.com/t5/Help-Android/Always-downloading-music/m-p/837415#M30925 now it become even worse. Now music downloads everytime i unlock my screen eve...
2014-10-24 1:13:43 PM
2014-11-01 8:29:29 AM
LTMendarynas7
Music Fan
1671 Views
5 replies
0 likes

1671 Views
5 replies
0 likes

Bug: Android version shows Playlist Folder which doesn't exist anymore - no way to delete it

All Playlist Folders are deleted and don't show in www interface and in stand-alone app. There's one Playlist Folder shown in android app (on any android phone where I login to Spotify) and cannot be deleted. Playlists created inside this Playlist Fo...

ytpl68
Newbie
All Playlist Folders are deleted and don't show in www interface and in stand-alone app. There's one Playlist Folder shown in android app (on any android phone where I login to Spotify) and cannot be...
2014-11-01 1:07:26 AM
2014-11-01 8:05:58 AM
Daniel
Community Legend
509 Views
1 replies
0 likes

509 Views
1 replies
0 likes

No Radio option on Spotify app for Android

I just recently switched from an iphone to the galaxy s5 and I immediately downloaded Spotify. The first thing I noticed is that when I went to start up the app for the first time, there was no option for Radio on my phone. I also pay every month for...

cordo22
Casual Listener
I just recently switched from an iphone to the galaxy s5 and I immediately downloaded Spotify. The first thing I noticed is that when I went to start up the app for the first time, there was no optio...
2014-10-31 3:10:43 PM
2014-10-31 5:16:10 PM
Daniel
Community Legend
748 Views
5 replies
0 likes

748 Views
5 replies
0 likes

"Unfortunately, Spotify has stopped."

All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes up with a report or ok box. Nothing happens. I've tried...

BigKev57
Roadie
All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes...
2014-10-31 3:47:37 PM
2014-10-31 4:33:32 PM
Daniel
Community Legend
1208 Views
1 replies
0 likes

1208 Views
1 replies
0 likes

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