Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47976 Views
66 replies
25 likes

47976 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880480 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880480 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26942 Views
4 replies
0 likes

26942 Views
4 replies
0 likes

My playlist sync correctly but then they appear in offline mode

Hi guys, I have a premium account and i only use my spotify in 2 devices: my phone (Samsung galaxy note3) and my laptop. I download my plyalist in my computer and i click on offline mode, then i synchronize it with my phone and as soon is it finishes...

user-removed
Visitor
Hi guys, I have a premium account and i only use my spotify in 2 devices: my phone (Samsung galaxy note3) and my laptop. I download my plyalist in my computer and i click on offline mode, ...
2014-09-05 6:31:21 PM
2014-09-12 6:16:56 PM
user-removed
Not applicable
710 Views
12 replies
0 likes

710 Views
12 replies
0 likes

Spotify Doesn't work after update

Hi, after updating to the latest version of spotify, now when I try to access the app crash with a black screen. I've tried reinstalling it several time, formatting the sd in which is installed and even reinstalling the old version (that now says tha...

pisy88
Regular
Hi, after updating to the latest version of spotify, now when I try to access the app crash with a black screen. I've tried reinstalling it several time, formatting the sd in which is installed and...
2014-09-09 3:29:57 PM
2014-09-12 11:22:18 AM
Daniel
Community Legend
1155 Views
11 replies
0 likes

1155 Views
11 replies
0 likes

subsciption cancelation

I would like to be refuned today charge of $10.59 because I cancelled my subscription!!! Please and thank you.

mjacobs1028
Newbie
I would like to be refuned today charge of $10.59 because I cancelled my subscription!!! Please and thank you.
2014-09-11 11:10:00 PM
2014-09-12 7:48:40 AM
Daniel
Community Legend
411 Views
2 replies
0 likes

411 Views
2 replies
0 likes

Solved!! Installing while avoiding Google Play

Hi, I recently got an Android phone and would like to install it while avoiding Google Play, as I already have an account tied to a non-Gmail address and I'd like to keeep it that way. It doesn't seem to allow signing in through the GP app store with...

KKKitchens
Casual Listener
Hi, I recently got an Android phone and would like to install it while avoiding Google Play, as I already have an account tied to a non-Gmail address and I'd like to keeep it that way. It doesn't see...
2014-09-04 2:58:09 AM
2014-09-12 7:47:10 AM
Daniel
Community Legend
4459 Views
4 replies
0 likes

4459 Views
4 replies
0 likes

spotify stops after certain local files / ALL Platforms

I found that on all my devices (laptop, android or ipod) that spotify stops after the playback of certain local files . always on the same files , These Files have all one thing in common . the length info for that track seems sort of mixed up in any...

RobertRtanmail
Music Fan
I found that on all my devices (laptop, android or ipod) that spotify stops after the playback of certain local files . always on the same files , These Files...
2014-08-09 9:05:56 PM
2014-09-12 2:11:24 AM
dinomight
Spotify Star
1154 Views
4 replies
0 likes

1154 Views
4 replies
0 likes

Solved!! App won't remember playlist sorting

Hello, unlike the Linux version the Android app does not remember the sorting of the playlists. Everytime I want to listen to another playlist it's sorted by "Custom" (=chronological). Please make it work like the desktop version, because changing th...

schuhumi
Gig Goer
Hello, unlike the Linux version the Android app does not remember the sorting of the playlists. Everytime I want to listen to another playlist it's sorted by "Custom" (=chronological). &...
2014-09-11 5:38:02 PM
2014-09-11 9:35:47 PM
schuhumi
Gig Goer
1576 Views
4 replies
1 likes

1576 Views
4 replies
1 likes

Mobile App - Can see my private messages

Is there anyway i can see my personal messages on my android spotify app?

user-removed
Visitor
Is there anyway i can see my personal messages on my android spotify app?
2014-09-11 6:41:08 PM
2014-09-11 8:01:56 PM
Daniel
Community Legend
866 Views
1 replies
0 likes

866 Views
1 replies
0 likes

Solved!! Spotify Premium does not work on my mobile

Hej, Spotify Premium does not work on my phone when offline. It stops working out of nowhere as well - I have reported this numerous times but nothing has improved. Could you help me? Vyshnia

vysnia
Casual Listener
Hej, Spotify Premium does not work on my phone when offline. It stops working out of nowhere as well - I have reported this numerous times but nothing has improved. Could you help me? &n...
2014-09-09 10:41:52 AM
2014-09-11 7:09:42 PM
dtorrese011
Newbie
708 Views
6 replies
1 likes

708 Views
6 replies
1 likes

Premium Account Does Not Work

I am very frustrated this morning. I tried several times to upgrade to premium in July 2014, and did not appear to be successful -- my account still says, "FREE." However, I did give my credit card information. I was told that no transaction went thr...

user-removed
Visitor
I am very frustrated this morning. I tried several times to upgrade to premium in July 2014, and did not appear to be successful -- my account still says, "FREE." However, I d...
2014-09-11 5:47:41 PM
2014-09-11 7:07:05 PM
Merik
Community Legend
211 Views
1 replies
0 likes

211 Views
1 replies
0 likes

Como eliminó mi cuenta

Quiero eliminar mi cuenta, como debo de hacer? Si en la pagina no sale esa opcion

Meldatyr19art
Newbie
Quiero eliminar mi cuenta, como debo de hacer? Si en la pagina no sale esa opcion
2014-09-11 5:45:26 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

saving playlist to sd card instead of galaxys4

HELP!! I have a brand new 16GB SD card in my galazy S4 and spotify doesnt let me move to that card...its saving all my playlist to my phone which is now out of memory. How can I move all my playlists over??

NicMac1217
Newbie
HELP!! I have a brand new 16GB SD card in my galazy S4 and spotify doesnt let me move to that card...its saving all my playlist to my phone which is now out of memory. How can I move all my playlists...
2014-02-13 11:15:52 PM
2014-09-11 2:38:47 PM
patallen9
Newbie
5489 Views
6 replies
0 likes

5489 Views
6 replies
0 likes

Galaxy S1 Plus (9001) app won't work after lastest update

Had to uninstall the app as it keeps crashing the phone, can get past the log in screen but then it just crashes

fonzman
Gig Goer
Had to uninstall the app as it keeps crashing the phone, can get past the log in screen but then it just crashes
2014-09-11 2:21:41 PM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

Solved!! How to reload a playlist on my android phone?

Hi, I have downloaded one of my playlist (created on my desktop) on my android phone, but the wifi connection was not very good at the time, resulting in a very poor quality / lot of noise. I would like to reload the playlist on my phone, but I canno...

Sth1958
Casual Listener
Hi, I have downloaded one of my playlist (created on my desktop) on my android phone, but the wifi connection was not very good at the time, resulting in a very poor quality / lot of ...
2014-09-10 11:44:08 PM
2014-09-11 9:54:22 AM
Sth1958
Casual Listener
989 Views
2 replies
0 likes

989 Views
2 replies
0 likes

Solved!! album offline problem

Hi. I have a premium account that I use on my computer, my Android tablet and my Android phone. I have saved lots of albums that I want to make available offline on my Android devices. However, on my phone it sometimes doesn't let me. On certain albu...

raymo
Casual Listener
Hi. I have a premium account that I use on my computer, my Android tablet and my Android phone. I have saved lots of albums that I want to make available offline on my Android devices. However, on my...
2014-09-11 2:13:24 AM
2014-09-11 7:06:50 AM
Daniel
Community Legend
647 Views
3 replies
0 likes

647 Views
3 replies
0 likes

album loses progress after 15 minutes of inactivity

LG Optimus G e975, Android 4.4.2, Spotify 1.4.0.631 If I am playing through a saved (and downloaded) album, and I pause for 15 minutes or so, when I return to Spotify I get the message "This track is not available" and the player shows that there is ...

theodop
Casual Listener
LG Optimus G e975, Android 4.4.2, Spotify 1.4.0.631 If I am playing through a saved (and downloaded) album, and I pause for 15 minutes or so, when I return to Spotify I get the message "Th...
2014-09-11 1:51:57 AM
2014-09-11 3:29:25 AM
Daniel
Community Legend
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

Imported new U2 album to Spotify will not allow offline play on mobile device

I can play the album from the desktop version of Spotify, I created a new playlist added the new U2 album to it, then went to my Samsung S4 clicked on the new playlist and ensured play offline was enabled, I see all the songs in the playlist but they...

Andoniko
Newbie
I can play the album from the desktop version of Spotify, I created a new playlist added the new U2 album to it, then went to my Samsung S4 clicked on the new playlist and ensured play offline was en...
2014-09-10 11:34:01 PM
2014-09-11 2:12:11 AM
Josh
Community Legend
1180 Views
2 replies
0 likes

1180 Views
2 replies
0 likes

Android Storage

Following error occurs "SYNCING ERROR - Offline syncing has stopped as there's no space left on this device". Also cannot download apps to device as insufficient storage. App is showing 4.4gb and I think much of this must be Spotify. I have a 16GB SD...

thistleboy1
Casual Listener
Following error occurs "SYNCING ERROR - Offline syncing has stopped as there's no space left on this device". Also cannot download apps to device as insufficient storage. App is showing 4.4gb and I t...
2014-09-10 9:58:56 PM
2014-09-10 10:10:48 PM
Daniel
Community Legend
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Solved!! there is a way to play spotify music in an adroid music player?

hello there, i use spotify premium, but i find the music player awful, i have poweramp installed in my device, there is a way to play the offline songs with poweramp?

HopelessFaith
Casual Listener
hello there, i use spotify premium, but i find the music player awful, i have poweramp installed in my device, there is a way to play the offline songs with poweramp?
2014-09-10 8:49:10 PM
2014-09-10 9:05:51 PM
HopelessFaith
Casual Listener
486 Views
2 replies
1 likes

486 Views
2 replies
1 likes

DO I HAVE TO SCROLL THRU 700+ UNALPHABETIZED SONGS TO REMOVE ONE SONG FROM MY LARGEST PLAYLIST?

DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST? ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING THE STATUS OF BEING VALUED AT WELL OVER A BILLION DOLLARS AND TE...

djd
Newbie
DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST? ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING TH...
2014-09-10 5:33:46 PM
257 Views
0 replies
0 likes

257 Views
0 replies
0 likes

Android App auto-play - can I also shuffle?

If I copy the share URL of a playlist, and add "/play" to the end, I can open that URL to launch the android app and auto-play the playlist. Is there another key I could add to the URL to shuffle play, or to order the playlist by "recently added", an...

jl_
Casual Listener
If I copy the share URL of a playlist, and add "/play" to the end, I can open that URL to launch the android app and auto-play the playlist. Is there another key I could add to the URL to ...
2014-08-24 12:36:00 AM
2014-09-10 1:39:22 PM
user-removed
Not applicable
587 Views
1 replies
0 likes

587 Views
1 replies
0 likes

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