Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47695 Views
66 replies
25 likes

47695 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880294 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880294 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26905 Views
4 replies
0 likes

26905 Views
4 replies
0 likes

Solved!! Samsung Galaxy s3 Vibrating to music!

Hi Guys, I've got a strange problem with spotify on my Galaxy s3. When music is playing in spotify, it seems to be linked to the vibration function of the phone because it vibrates in time with music. Now at first I thought it was just vibration from...

gateian
Casual Listener
Hi Guys, I've got a strange problem with spotify on my Galaxy s3. When music is playing in spotify, it seems to be linked to the vibration function of the phone because it vibrates in time...
2012-06-14 3:38:06 PM
2014-07-10 11:07:38 PM
Joe
Community Legend
61798 Views
16 replies
2 likes

61798 Views
16 replies
2 likes

Spotify Connect: Android <> Mac cannot find each other

I have Spotify running on my Android phone and my MacBook Pro, both on the latest version. My Android device does not show my Mac (or any other devices) under the Connect tab. I have a Premium account and both devices are connected to the same Wi-Fi ...

hbarra
Newbie
I have Spotify running on my Android phone and my MacBook Pro, both on the latest version. My Android device does not show my Mac (or any other devices) under the Connect tab. ...
2014-07-10 8:47:38 PM
2014-07-10 9:53:48 PM
Joe
Community Legend
812 Views
1 replies
0 likes

812 Views
1 replies
0 likes

Spotify Crashing

Every time I try to open up the Spotify it crashes and says ''Unfortunately, Spotify has stopped.'' I've reported this error and tried re-downloading the app but nothing seems to help... I have Samsung Galaxy S5 with android version 4.4.2. Any ideas ...

laurivaltteri
Newbie
Every time I try to open up the Spotify it crashes and says ''Unfortunately, Spotify has stopped.'' I've reported this error and tried re-downloading the app but nothing seems to help... I have Samsu...
2014-07-10 9:00:20 PM
2014-07-10 9:51:36 PM
Joe
Community Legend
882 Views
1 replies
0 likes

882 Views
1 replies
0 likes

Constant message saying unable to sync as no available space on device

Samsung Galaxy S3 fine until recent security update in June. Now will only download about 300No. tracks from original list before coming up with this message. Uninstalled and tried over and over with no change. Spare capacity of 8.2Gb. Please help be...

mbrads50
Newbie
Samsung Galaxy S3 fine until recent security update in June. Now will only download about 300No. tracks from original list before coming up with this message. Uninstalled and tried over and over with...
2014-07-10 3:30:14 PM
2014-07-10 6:38:16 PM
Joe
Community Legend
200 Views
1 replies
0 likes

200 Views
1 replies
0 likes

2 Android devices have stuttering playback on WIFI when screen is off

I have a Galaxy S4 (ver 4.4, 5ghz N) and an older HTC Incredible 2 (ver. 2.3, 2.4ghz N). I recently had an issue where my S4 was sputtering once the screen was turned off. I know Android "relaxes" the wifi power when idling, and my signal at the time...

marriedgeek
Regular
I have a Galaxy S4 (ver 4.4, 5ghz N) and an older HTC Incredible 2 (ver. 2.3, 2.4ghz N). I recently had an issue where my S4 was sputtering once the screen was turned off. I know Android "relaxes" th...
2014-07-10 2:29:33 PM
2014-07-10 3:40:57 PM
marriedgeek
Regular
744 Views
2 replies
0 likes

744 Views
2 replies
0 likes

Local files from computer will not sync

Hello, After searching around and trying multiple fresh installs nothing seems to be working. I used to have no problem just dragging a local file on my pc and it going to my phone downloaded, but now nothing is working. I have checked my firewall se...

Chullio
Casual Listener
Hello, After searching around and trying multiple fresh installs nothing seems to be working. I used to have no problem just dragging a local file on my pc and it going to my phone downloa...
2014-07-10 2:06:13 AM
2014-07-10 12:45:29 PM
Joe
Community Legend
246 Views
2 replies
0 likes

246 Views
2 replies
0 likes

Solved!! Facebook

Is it possible to Stop using Facebook with Spotify and if so how to do so

Rou-USA
Casual Listener
Is it possible to Stop using Facebook with Spotify and if so how to do so
2014-07-10 4:13:57 AM
2014-07-10 12:43:22 PM
Joe
Community Legend
631 Views
1 replies
0 likes

631 Views
1 replies
0 likes

Solved!! New 64GB SD Card gets filled almost instantly by Spotify

So I bought a new 64GB Samsung brand card for my Galaxy 3 for the sole purpose of giving spotify a place to shove music. After syncing about 12 tracks it goes from showing 61GB free on my PC to zero. There is still plenty of space on the device, and ...

bennytehcat
Gig Goer
So I bought a new 64GB Samsung brand card for my Galaxy 3 for the sole purpose of giving spotify a place to shove music. After syncing about 12 tracks it goes from showing 61GB free on my PC to...
2014-06-28 2:32:45 AM
2014-07-09 11:43:14 PM
Joe
Community Legend
3532 Views
13 replies
0 likes

3532 Views
13 replies
0 likes

Solved!! show offline content without having to enable offline mode

I know this was in one of the previuse versions of the mobile app, but I cant seem to find it anymore. Sometimes I just want to listin to all the music I downloded and not all my saved music, so I do not have to use my phones data while im not on wi-...

Termanater13
Music Fan
I know this was in one of the previuse versions of the mobile app, but I cant seem to find it anymore. Sometimes I just want to listin to all the music I downloded and not all my saved music, so I do...
2014-07-09 9:19:02 PM
2014-07-09 10:04:06 PM
Joe
Community Legend
425 Views
3 replies
0 likes

425 Views
3 replies
0 likes

spotify no internet connection on wifi

whenever i connect to my wifi there's always an error: no internet connection available. i tried opening other apps but they're working fine on my wifi. i tried running speed test on my phone and its all fine. on mobile data, i am not having this err...

raident30
Newbie
whenever i connect to my wifi there's always an error: no internet connection available. i tried opening other apps but they're working fine on my wifi. i tried running speed test on my phone and its...
2014-07-09 8:23:57 AM
2014-07-09 6:56:53 PM
Peter__
Community Legend
918 Views
2 replies
1 likes

918 Views
2 replies
1 likes

Andriod 4.1 email issues

Purchased a Smartphone, running ndroid 4.1. Created an email acct for netzero by ADDING email acct (Settings\Email\Add Account). The email acct created and I am guessing Andriod uses its software to run the email since I downloaded nothing; ie an App...

TeleRisk
Casual Listener
Purchased a Smartphone, running ndroid 4.1. Created an email acct for netzero by ADDING email acct (Settings\Email\Add Account). The email acct created and I am guessing Andriod uses its ...
2014-07-09 3:42:44 PM
2014-07-09 5:06:50 PM
Joe
Community Legend
371 Views
3 replies
0 likes

371 Views
3 replies
0 likes

Adding local files to my music

Hi! Recently i learned how to add local files to spotify on Android but I have all my music in my music and this sync way only allows me to add local files to a playlist. How do I add it to my music, can I? Thank you!

gabrialcaide
Newbie
Hi! Recently i learned how to add local files to spotify on Android but I have all my music in my music and this sync way only allows me to add local files to a playlist. How do I add it to my music,...
2014-07-09 2:56:46 PM
2014-07-09 4:34:04 PM
Joe
Community Legend
734 Views
1 replies
0 likes

734 Views
1 replies
0 likes

Downloaded songs aren't recognised on SD Card...

I've been having problems over the last week with the new update of Spotify, and having just switched to using an SD Card in my phone. The app keeps crashing/freezing, and I keep having to format the card, delete the app cache, and download all my pl...

radism
Casual Listener
I've been having problems over the last week with the new update of Spotify, and having just switched to using an SD Card in my phone. The app keeps crashing/freezing, and I keep hav...
2014-07-09 9:11:48 AM
2014-07-09 3:55:10 PM
Joe
Community Legend
510 Views
3 replies
0 likes

510 Views
3 replies
0 likes

Solved!! Sound disappeared

I recently downloaded Spotify for my Android device (HTC One X). I have a premium subscription and it all worked perfectly fine at first. But then suddenly when I tried to open the app again there was no sound. There is sound from all the other appli...

annasnova
Casual Listener
I recently downloaded Spotify for my Android device (HTC One X). I have a premium subscription and it all worked perfectly fine at first. But then suddenly when I tried to open the app again there wa...
2012-10-26 9:45:50 AM
2014-07-09 1:29:52 PM
GuruMeditation
Newbie
12303 Views
23 replies
0 likes

12303 Views
23 replies
0 likes

Spotify won't play at all

Everytime i click on a song it immediately pauses and refuses to let me play it. Any Ideas?

coltcrouch
Casual Listener
Everytime i click on a song it immediately pauses and refuses to let me play it. Any Ideas?
2014-07-09 2:38:56 AM
2014-07-09 11:27:05 AM
Joe
Community Legend
303 Views
2 replies
0 likes

303 Views
2 replies
0 likes

My personal music on playlists on my android

My music, that spotify added to my library, when put on a playlist will not play on my phone even though that playlist is downloaded on said device. I have a Galaxy S III.

Aquariuschick68
Casual Listener
My music, that spotify added to my library, when put on a playlist will not play on my phone even though that playlist is downloaded on said device. I have a Galaxy S III.
2014-07-09 1:19:53 AM
2014-07-09 1:31:38 AM
Joe
Community Legend
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

Offline mode not working.

I downloaded the new spotify app and now when I want to listen offline like in my car it says please go online now to confirm. I have no idea what that means. I went to the site but there's nothing there that lets me confirm. I pay the 10$ a month to...

toney
Newbie
I downloaded the new spotify app and now when I want to listen offline like in my car it says please go online now to confirm. I have no idea what that means. I went to the site but there's nothing t...
2014-07-08 10:25:19 PM
2014-07-08 10:35:40 PM
Joe
Community Legend
232 Views
1 replies
0 likes

232 Views
1 replies
0 likes

Battery life

Please minimal effect on battery life

FranciscFerna
Regular
Please minimal effect on battery life
2014-07-06 11:44:13 AM
2014-07-08 3:51:05 PM
FranciscFerna
Regular
470 Views
4 replies
0 likes

470 Views
4 replies
0 likes

What is ad.bnk and hulkscrobble.bnk?

I have these as well as about 10 more that are taking up space on my phone. I don't understand what any of these mean. I don't want to delete them until I have an idea as to what they are. Please help. Thank you!

AngieEnglish
Newbie
I have these as well as about 10 more that are taking up space on my phone. I don't understand what any of these mean. I don't want to delete them until I have an idea as to what they are. Please h...
2014-07-08 12:48:03 PM
2014-07-08 1:01:22 PM
Merik
Community Legend
796 Views
2 replies
0 likes

796 Views
2 replies
0 likes

Bug with Last.FM username field

Since I can't seem to find a Bug thread (or any thread specific to this issue in here), I'll post a new one here. Simply put, if you add an extra space after your username in your Last.FM login field, it will count that space as part of your username...

RideThePigGir
Regular
Since I can't seem to find a Bug thread (or any thread specific to this issue in here), I'll post a new one here. Simply put, if you add an extra space after your username in your Last.FM login field...
2014-07-08 3:03:50 AM
2014-07-08 11:49:55 AM
Joe
Community Legend
368 Views
5 replies
0 likes

368 Views
5 replies
0 likes

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