Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
4 weeks ago
0x8EFABE4E
Newbie
55955 Views
68 replies
25 likes

55955 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27845 Views
5 replies
0 likes

27845 Views
5 replies
0 likes

Solved!! New version won't close on S3 running Android 4.3

Hi, After updating to the latest version, the icon in the upper left hand corner of the screen refuses to go away. And opening task manager shows spotify in progress but I can't terminate the program. Does anybody have the same issues? Samsung Galaxy...

acana79
Casual Listener
Hi, After updating to the latest version, the icon in the upper left hand corner of the screen refuses to go away. And opening task manager shows spotify in progress but I can't terminate ...
2014-05-29 8:51:04 PM
2014-05-31 2:08:34 AM
user-removed
Not applicable
3709 Views
6 replies
0 likes

3709 Views
6 replies
0 likes

i cant download the app and my android is 2.3.4

My android should be compatible but it says I can't dowwnload I am very upset to not have my music at the moment

assassinscheez
Newbie
My android should be compatible but it says I can't dowwnload I am very upset to not have my music at the moment
2014-05-30 9:10:57 PM
2014-05-30 9:23:42 PM
Andrews32
Roadie
870 Views
2 replies
0 likes

870 Views
2 replies
0 likes

What is spotify thinking...

Since the new update spotify is not working anymore for me. I am using a galaxy s5 and have been using spotify for a year now previously on a galaxy s3. For the record I am using the same data connection as with the old version and my phone works fin...

gjzdp
Newbie
Since the new update spotify is not working anymore for me. I am using a galaxy s5 and have been using spotify for a year now previously on a galaxy s3. For the record I am using the same data connec...
2014-05-30 8:05:54 PM
2014-05-30 8:16:24 PM
Andrews32
Roadie
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Nice work, you broke it again. Not working under restricted profiles under Android KitKat

I actually thought the Spotify issues were over with me but no. The idiotic forced update to the new app and the fact you cannot use the older version anymore did it again. So here we go again: Samsung Galaxy Note 10.1 2014 Edition with Android 4.4.2...

pmm_fin
Gig Goer
I actually thought the Spotify issues were over with me but no. The idiotic forced update to the new app and the fact you cannot use the older version anymore did it again. So here we go a...
2014-05-30 4:46:39 PM
2014-05-30 7:07:27 PM
pmm_fin
Gig Goer
539 Views
2 replies
0 likes

539 Views
2 replies
0 likes

Solved!! Should I delete some directory after upgrade?

HI, I upgraded to the new Spotify Music version. The first time I opened it dleted the old app, but I don't think it deleted the saved music on my SD card that is still using memory on it. Is there some directory or folder that I should delete manual...

LucianObi
Music Fan
HI, I upgraded to the new Spotify Music version. The first time I opened it dleted the old app, but I don't think it deleted the saved music on my SD card that is still using memory on it. Is the...
2014-05-30 6:01:49 PM
2014-05-30 6:06:39 PM
Peter__
Community Legend
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

Solved!! OSF / ZTE BLADE incompatible with Spotify Music???

OMG! I am suddenly prevented from using Spotify on phone completely now. Why did this suddenly have to happen?? I clicked download when prompted this morning, to download Spotify Music. Play Store is telling me my phone, an Orange San Francisco, is i...

Hitch01
Casual Listener
OMG! I am suddenly prevented from using Spotify on phone completely now. Why did this suddenly have to happen?? I clicked download when prompted this morning, to download Spotify Music. Pl...
2014-05-30 4:01:27 PM
2014-05-30 4:25:42 PM
Andrews32
Roadie
2692 Views
6 replies
0 likes

2692 Views
6 replies
0 likes

Forces you to download new version - old offline files become unusable?

Who thought it would be a good idea to force users to download the new version, without being able to use old offline files?I just finished a 8 hour drive, that spotify ruined for me, due to the lack of music. I had 58GB of music that is still on the...

taedium
Roadie
Who thought it would be a good idea to force users to download the new version, without being able to use old offline files? I just finished a 8 hour drive, that spotify ruined for me, due to the ...
2014-05-30 3:51:39 PM
2014-05-30 4:06:45 PM
Andrews32
Roadie
340 Views
1 replies
2 likes

340 Views
1 replies
2 likes

Spotify not working after update (1.1.0.113)

After required update (1.1.0.113), Spotify doesn't work at all--it launches with a nearly blank screen, just a gray bar and icon in upper left corner. I've uninstalled the app and reinstalled twice with no success. I'm using a ZTE Director. Any thoug...

levihagen
Newbie
After required update (1.1.0.113), Spotify doesn't work at all--it launches with a nearly blank screen, just a gray bar and icon in upper left corner. I've uninstalled the app and re...
2014-05-30 2:31:34 PM
492 Views
0 replies
2 likes

492 Views
0 replies
2 likes

Offline Playlist Handling

Hi to all! Before the last update you have been able select from the filter menu the option "Show only offline content" under the playlist tab but now not. Why? it's absolutely annoying search for each offline playlist on all my folders every time wh...

ludwig1
Regular
Hi to all! Before the last update you have been able select from the filter menu the option "Show only offline content" under the playlist tab but now not. Why? it's absolutely annoying se...
2014-05-30 2:27:55 PM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Premium - Offline Playlist - Music jitters when phone is locked

Recently updated Spotify on my phone. When I lock My phone to listen to downloaded music with offline mode enabled or disabled, the music jitters (stops and starts). After reading some of your colleagues advice on the forums. I have cleared data and ...

ralphus84
Regular
Recently updated Spotify on my phone. When I lock My phone to listen to downloaded music with offline mode enabled or disabled, the music jitters (stops and starts). After reading some...
2014-05-28 10:30:13 AM
2014-05-30 12:53:30 PM
ralphus84
Regular
565 Views
7 replies
0 likes

565 Views
7 replies
0 likes

I can'get the new droid download for my phone

I went to the site.. But it says the app does not work for my phone for this version.. Not sure what is going on.. If anyone has a download link for the US please share.. I tired the UK version but i downloaded it and it still says not downloaded.. I...

Tonylab1
Newbie
I went to the site.. But it says the app does not work for my phone for this version.. Not sure what is going on.. If anyone has a download link for the US please share.. I tired the UK version but i...
2014-05-30 4:11:43 AM
2014-05-30 12:39:27 PM
Peter__
Community Legend
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Solved!! Thanks for ruining my day Spotify.

The forced upgrade, whatever, I can deal with that. The losing all my offline downloaded songs as well, and not being allowed to at the very least temporarily run the old version, WTF! I listen to Spotify offline all day at work since my data connect...

Joshjje
Casual Listener
The forced upgrade, whatever, I can deal with that. The losing all my offline downloaded songs as well, and not being allowed to at the very least temporarily run the old version, WTF! ...
2014-05-29 2:44:12 AM
2014-05-30 12:37:37 PM
Peter__
Community Legend
2462 Views
29 replies
5 likes

2462 Views
29 replies
5 likes

Solved!! manually dowbloading app - lose downloaded music?

Hello,I had to manually download the Android app from m.spotify.com as I'm currently not in a country which has Spotify in its Google Play store.I saw there was a recent update and would like to install the new file from m.spotify.com. if I do this t...

johnabenna
Newbie
Hello, I had to manually download the Android app from m.spotify.com as I'm currently not in a country which has Spotify in its Google Play store. I saw there was a recent update and would like...
2014-05-30 7:03:04 AM
2014-05-30 12:36:46 PM
Peter__
Community Legend
417 Views
1 replies
0 likes

417 Views
1 replies
0 likes

Solved!! Spotify app not compatible with Droid Maxx?

I updated my phone from a Droid Razr Maxx to a droid Maxx and tried downloading the Spotify app through Google Play, but it won't even come up through the search engine. Are we compatible? I'm a premium user and hope this annoyance is fixed soon. For...

TainaPardo
Casual Listener
I updated my phone from a Droid Razr Maxx to a droid Maxx and tried downloading the Spotify app through Google Play, but it won't even come up through the search engine. Are we compatible? I'm a prem...
2014-05-28 5:00:52 PM
2014-05-30 12:35:27 PM
Peter__
Community Legend
1204 Views
3 replies
0 likes

1204 Views
3 replies
0 likes

Spotify forced update, installed twice

Hi, I recently was forced to update Spotify on my sg-sI9300 (rooted, SOKP custom rom), after that it asked me to uninstall old version.... All was working fine until a couple of hours later I visited the play store and seen spotify wasn't installed.....

alecv76
Newbie
Hi, I recently was forced to update Spotify on my sg-sI9300 (rooted, SOKP custom rom), after that it asked me to uninstall old version.... All was working fine until a couple of hours later I visited...
2014-05-30 9:34:17 AM
2014-05-30 10:58:33 AM
Liam
Community Legend
1392 Views
2 replies
0 likes

1392 Views
2 replies
0 likes

Device "full" after forced re-install

I have a samsung galaxy 2 1900 - I had to download the new spotify as it forced me to do so due to spotify's security breach. Now that I have the new app I cannot re-download my songs (which you are forcing me to do also) I just get a "this device is...

Trichgus
Newbie
I have a samsung galaxy 2 1900 - I had to download the new spotify as it forced me to do so due to spotify's security breach. Now that I have the new app I cannot re-download my songs (whi...
2014-05-30 7:09:14 AM
2014-05-30 9:17:51 AM
endre
Casual Listener
1607 Views
4 replies
0 likes

1607 Views
4 replies
0 likes

Updated Spotify App for Android: Do I have to Re-download all downloaded playlists?

I just downloaded/replaced the new Spotify app on my Samsung Galaxy S3. It looks like all my previously downloaded playlists are not available offline anymore. Do I have to re-download all of them on the phone?

BBrandonBarker
Casual Listener
I just downloaded/replaced the new Spotify app on my Samsung Galaxy S3. It looks like all my previously downloaded playlists are not available offline anymore. Do I have to re-download all of them on...
2014-05-28 12:54:47 PM
2014-05-30 8:13:13 AM
dinomight
Spotify Star
563 Views
6 replies
0 likes

563 Views
6 replies
0 likes

Guiness Book of records: Largest amount of user data deleted remotely ever...

This may have gone unnoticed, but I am pretty confident Spotify set one or more new world records with the latest update: The largest amount of user data deleted remotely ever. The largest number of paid subscription users negatively impacted by a si...

WilliamOffline
Roadie
This may have gone unnoticed, but I am pretty confident Spotify set one or more new world records with the latest update: The largest amount of user data deleted remotely ever. The lar...
2014-05-30 2:28:51 AM
2014-05-30 5:46:03 AM
Andrews32
Roadie
353 Views
1 replies
3 likes

353 Views
1 replies
3 likes

Samsung galaxy s3 Spotify resets every 10 seconds

Every since the new appearance update, spotify has not worked on my phone. When i attempt to run spotify, it resets every 10 seconds. I have attempted the outlined reset method as posted on the forum with no luck. I have tried it at least 6 times usi...

ryan968
Casual Listener
Every since the new appearance update, spotify has not worked on my phone. When i attempt to run spotify, it resets every 10 seconds. I have attempted the outlined reset method as post...
2014-05-30 3:44:28 AM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

Why can I find uncensored albums on PC but not mobile?

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it simply only displays the first result. This is pretty...

noodlescb
Newbie
The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it si...
2014-05-29 12:53:36 AM
326 Views
0 replies
0 likes

326 Views
0 replies
0 likes

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