Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
65724 Views
68 replies
26 likes

65724 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28805 Views
5 replies
0 likes

28805 Views
5 replies
0 likes

Note 3 premium member now working.

First off... I am a premium member. I have a Note 3 that has upgraded the firmware and the newest version of Spotify. Ever since the updates every time I start to play a song. It stops and the program flashes and restets. I have not been able to play...

viselman
Newbie
First off... I am a premium member. I have a Note 3 that has upgraded the firmware and the newest version of Spotify. Ever since the updates every time I start to play a song. It stops and the progra...
2014-05-27 11:07:58 PM
2014-06-05 5:42:29 PM
Joe
Community Legend
626 Views
2 replies
0 likes
android not playing

626 Views
2 replies
0 likes

Download local files

Hello, Spotify.This post was overdue for me to make. In light of recent events I've come to try the new app (been using an old one, from late 2012) and still, the ability to sync and download my music on my computer (mp3s and m4as) is not there yet. ...

YouKS
Gig Goer
Hello, Spotify. This post was overdue for me to make. In light of recent events I've come to try the new app (been using an old one, from late 2012) and still, the ability to sync and download my ...
2014-06-05 6:45:41 AM
2014-06-05 3:57:01 PM
YouKS
Gig Goer
841 Views
4 replies
0 likes

841 Views
4 replies
0 likes

"Old" devices

I also have an "old" device and just signed on Deezer. I give Spotify a couple of days more to give me a solution.

Epifumi
Regular
I also have an "old" device and just signed on Deezer. I give Spotify a couple of days more to give me a solution.
2014-06-02 10:59:32 PM
2014-06-05 3:39:13 PM
Andrews32
Roadie
2643 Views
7 replies
2 likes

2643 Views
7 replies
2 likes

"Songs", "Albums" and "Artists" listing are now empty

Hello there !I'm encountering a really strange bug on my Nexus 4 (running Spotify 1.10.113 and stock Android 4.4.2): for an unknown reason, the Spotify app suddenly acts like I've never saved any albums and titles, like showed on the following screen...

BlackEco
Gig Goer
Hello there ! I'm encountering a really strange bug on my Nexus 4 (running Spotify 1.10.113 and stock Android 4.4.2): for an unknown reason, the Spotify app suddenly acts like I've never saved any...
2014-06-04 3:01:46 PM
2014-06-05 8:26:19 AM
BlackEco
Gig Goer
1645 Views
5 replies
0 likes

1645 Views
5 replies
0 likes

New mobile app wrecked my offline lists

The new mobile app was simply the worst update ever! Spotify just decided you are forced to download it right away, by stating that the previous app version is no longer supported and would not open. Then, without warning you what will happen, the ne...

biacdc
Regular
The new mobile app was simply the worst update ever! Spotify just decided you are forced to download it right away, by stating that the previous app version is no longer supported and would not ope...
2014-06-02 4:10:26 PM
2014-06-05 2:26:14 AM
jamesmahood
Newbie
608 Views
4 replies
1 likes

608 Views
4 replies
1 likes

Offline download?

Hi I'm currently a new user to Spotify and I just got the 7 day free trial.If I download music (using the offline player mode), will I get charged? If so, will I be notified? I am worried about getting charged, although I have not downloaded anything...

chrish22
Newbie
Hi I'm currently a new user to Spotify and I just got the 7 day free trial.If I download music (using the offline player mode), will I get charged? If so, will I be notified? I am worried ...
2014-06-04 9:43:14 PM
2014-06-04 10:32:52 PM
Joe
Community Legend
552 Views
1 replies
0 likes

552 Views
1 replies
0 likes

Galaxy Note 3 screen on when device is plugged in

I'd like to have my screen remain on when my Note 3 is plugged in - so I can view the song name / artist. Can Spotify add a settign that allows me to do this - perhaps similar to Pandora, Slacker, etc.?

F16Col
Casual Listener
I'd like to have my screen remain on when my Note 3 is plugged in - so I can view the song name / artist. Can Spotify add a settign that allows me to do this - perhaps similar to Pandora, Slacker, et...
2014-06-04 6:29:47 PM
2014-06-04 6:54:33 PM
Joe
Community Legend
222 Views
1 replies
0 likes

222 Views
1 replies
0 likes

New Spotify Music and not Spotify?

I have been using spotify on my Android device for years and therfore have been a Premium Member for years too and I have been a very strong advocate of Spotify too. Today I did an update which told me that "Spotify" was no longer in use and I had to...

Piggbox
Casual Listener
I have been using spotify on my Android device for years and therfore have been a Premium Member for years too and I have been a very strong advocate of Spotify too. Today I did an update ...
2014-06-04 11:44:52 AM
2014-06-04 4:57:26 PM
Piggbox
Casual Listener
354 Views
3 replies
0 likes

354 Views
3 replies
0 likes

Solved!! New version does not work

I've just been forced to download the new version. But it won't open. All I get is a blank screen and an error message pop up saying 'unfortunately this app crashed' I use a HTC one m8. Is someone working on a fix because right now I cannot listen to...

Rick101
Music Fan
I've just been forced to download the new version. But it won't open. All I get is a blank screen and an error message pop up saying 'unfortunately this app crashed' I use a HTC one m8. Is someone ...
2014-06-03 9:30:05 AM
2014-06-04 12:54:15 PM
Rick101
Music Fan
3467 Views
15 replies
0 likes

3467 Views
15 replies
0 likes

Solved!! offline playslists aren't available after going online

Hi, Everytime when I turn off the offline mode on one of my phones (Samsung Galaxy S3 and S3 mini), all the playlists which I had downloaded, aren't 'available offline' anymore. So I have to download them all again. This problem occurs since the last...

irisyoung
Casual Listener
Hi, Everytime when I turn off the offline mode on one of my phones (Samsung Galaxy S3 and S3 mini), all the playlists which I had downloaded, aren't 'available offline' anymore. So I have to downlo...
2014-05-24 11:43:21 PM
2014-06-04 12:17:11 PM
irisyoung
Casual Listener
390 Views
2 replies
0 likes

390 Views
2 replies
0 likes

DEVISE NOT COMPATIBLE

Way to go Spotify. I AM A PAYING CUSTOMER. I have never experienced such apathy from a Customer Support Team. Great business strategy. Annoy and drive away paying customers. Still waiting for my reply. Sent two emails..............C'mon. I want a pro...

n0thappy
Regular
Way to go Spotify. I AM A PAYING CUSTOMER. I have never experienced such apathy from a Customer Support Team. Great business strategy. Annoy and drive away paying customers. Still waiting for m...
2014-06-03 11:17:32 AM
2014-06-04 11:36:16 AM
user-removed
Not applicable
526 Views
4 replies
0 likes

526 Views
4 replies
0 likes

Lost ALL offline music after turning off phone.

Samsung Galaxy SIII 4.1.2Spotify 0.5.12.52 Had over 20gb of music synced offline. Frequently turn my phone off when storing it in a locker etc. and never had a problem. Today, I turn my phone back on and access Spotify to be presented with the 'log i...

JimFlan
Music Fan
Samsung Galaxy SIII 4.1.2 Spotify 0.5.12.52 Had over 20gb of music synced offline. Frequently turn my phone off when storing it in a locker etc. and never had a problem. Today, I t...
2013-04-15 6:24:22 PM
2014-06-04 10:27:54 AM
Joe
Community Legend
1439 Views
4 replies
1 likes

1439 Views
4 replies
1 likes

"Offline Content Only" on Playlists

Hello, There is a bug I have since several weeks. I have albums on "Playlists" tab and on "Albums" tab. For better visibility, I tick "Offline Content Only" so I only have my synchronized album visible. It used to work also in "Playlists" tab, but no...

Jaylinx
Music Fan
Hello, There is a bug I have since several weeks. I have albums on "Playlists" tab and on "Albums" tab. For better visibility, I tick "Offline Content Only" so I only have my sy...
2014-06-03 3:11:44 PM
2014-06-04 4:00:37 AM
dinomight
Spotify Star
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

My android phone is telling me to upgrade to premium

Hey, my phone has stopped allowing me unlimited skipping and keeps telling me to upgrade to premium. Ive always been a premium user. Also my tablet is still leaving me use spotify as a premium account Thanks

Logins_Run
Casual Listener
Hey, my phone has stopped allowing me unlimited skipping and keeps telling me to upgrade to premium. Ive always been a premium user. Also my tablet is still leaving me use spotify as a premium accoun...
2014-06-04 1:40:55 AM
2014-06-04 3:06:56 AM
Joe
Community Legend
381 Views
2 replies
0 likes

381 Views
2 replies
0 likes

korn the paradigm shift android problems

Hi, I was wondering if anyone has problems with Korn radio or shuffling Korn on an andriod device, where as soon as a song from the paradigm shift plays, it only shufffles 2 versions of the album and nothing else? The only way to correct this is to r...

justin3769
Newbie
Hi, I was wondering if anyone has problems with Korn radio or shuffling Korn on an andriod device, where as soon as a song from the paradigm shift plays, it only shufffl...
2014-06-03 7:36:33 PM
2014-06-03 9:31:10 PM
Peter__
Community Legend
443 Views
1 replies
0 likes

443 Views
1 replies
0 likes

Songs and album lists are cluttered

Why is it that when I add a song to 'singles' in 'your music' it also adds the album to 'albums'? I now have an album folder full of albums with only one song, making it hard to browse through the album folder. This works the other way wirth the 'sin...

TeeWade
Newbie
Why is it that when I add a song to 'singles' in 'your music' it also adds the album to 'albums'? I now have an album folder full of albums with only one song, making it hard to browse through the al...
2014-06-03 6:08:23 PM
2014-06-03 6:28:56 PM
Joe
Community Legend
347 Views
1 replies
1 likes

347 Views
1 replies
1 likes

Solved!! Can't login on phone or tablet

HeyI have a free spotify account. And i can login on my PC with "B...@gmail.com but after reinstalling android on my phone and tablet i'm not able to login there anymore. When i write my username "b...@gmail.com" it brings me an error "!" and it says...

Bernchou
Regular
Hey I have a free spotify account. And i can login on my PC with "B...@gmail.com but after reinstalling android on my phone and tablet i'm not able to login there anymore. When i write my username "...
2014-05-28 8:19:34 AM
2014-06-03 4:28:34 PM
Bernchou
Regular
4271 Views
8 replies
0 likes

4271 Views
8 replies
0 likes

App will not stay logged in and will not allow me to play through any song.

Hello. I have been using Spotify for a long time now, without glitches and/or hiccups as many of the other folks have been experiencing up until now.Unfortunately, when I installed the latest version of Spotify on my Android (SGS4) it ceased to work ...

blu83fir3
Casual Listener
Hello. I have been using Spotify for a long time now, without glitches and/or hiccups as many of the other folks have been experiencing up until now. Unfortunately, when I installed the...
2014-05-14 10:53:54 PM
2014-06-03 3:53:04 PM
blu83fir3
Casual Listener
1817 Views
7 replies
1 likes

1817 Views
7 replies
1 likes

Importand notice for spotify users???

Hello, After i got the email saing that someone has hacked the spotify server i tried to open my spotify mobile app on my samsung galaxy mini I got a message saing that i should update my spotify app. when i tab on "Download" I will go to the play st...

jeoen102
Newbie
Hello, After i got the email saing that someone has hacked the spotify server i tried to open my spotify mobile app on my samsung galaxy mini I got a message saing that i should update m...
2014-06-03 7:21:48 AM
2014-06-03 3:02:00 PM
Andrews32
Roadie
404 Views
3 replies
0 likes

404 Views
3 replies
0 likes

won't save to sd card after update

I have an AT&T Galaxy Note 3. I had all my playlists and starred tracks saved to my SD card. But after I redownloaded spotify and all of my songs, it saves the music to my phone and not my sd card where I want it. I made sure to change it to extreme ...

jakeboring
Regular
I have an AT&T Galaxy Note 3. I had all my playlists and starred tracks saved to my SD card. But after I redownloaded spotify and all of my songs, it saves the music to my phone and not my sd car...
2014-06-01 11:34:44 PM
2014-06-03 1:55:12 PM
Joe
Community Legend
1694 Views
11 replies
0 likes

1694 Views
11 replies
0 likes

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