Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50878 Views
66 replies
25 likes

50878 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881515 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881515 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27282 Views
4 replies
0 likes

27282 Views
4 replies
0 likes

Solved!!Superuser Contribution Android app crashes on startup

The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before. 08-26 15:30:20.101 19809 19809 E AndroidRuntime: FATAL EXCEPTION: main...

_thijs
Newbie
The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before. 08-26 15:3...
2022-08-26 3:37:41 PM
2022-08-26 6:50:15 PM
OscarDC
Moderator
938 Views
1 replies
0 likes

938 Views
1 replies
0 likes

Superuser Contribution Liked songs not playing on Google Home

PlanPremiumCountryUkDeviceSamsung android A71Operating SystemAndroid 11 My Question or IssueHi, Liked Songs are not playing when casting to Google home devices. Tried multiple devices and reinstalling Spotify. Anyone else have this issue?

musicwoop
Music Fan
Plan Premium Country Uk Device Samsung android A71 Operating System Android 11 My Question or Issue Hi, Liked Songs are not playing when casting to Google home devi...
2022-01-16 9:10:22 PM
2022-08-26 4:46:23 PM
themadqueen
Casual Listener
2439 Views
16 replies
1 likes

2439 Views
16 replies
1 likes

Superuser Contribution [Android] Songs won't play on my mobile device

Hi, I know this is an old thread but I too am having this issue. I have a Samsung S22 ultra. It was working great until I had to factory reset my phone to send it in to fix the screen . I have reset my phone, force stopped and reopened the app, un-in...

Lafonda272728
Newbie
Hi, I know this is an old thread but I too am having this issue. I have a Samsung S22 ultra. It was working great until I had to factory reset my phone to send it in to fix the screen . I have reset ...
2022-08-18 9:18:45 PM
2022-08-25 11:28:29 PM
OscarDC
Moderator
3262 Views
7 replies
1 likes

3262 Views
7 replies
1 likes

Superuser Contribution Downloads

All my downloads disappear when I restart my phone

Bjeffers0729
Visitor
All my downloads disappear when I restart my phone
2022-08-23 1:05:02 PM
2022-08-25 11:04:39 PM
OscarDC
Moderator
252 Views
1 replies
0 likes

252 Views
1 replies
0 likes

Solved!! [Android][Other] Fix Spotify icon on media session in notification shade (Android 13)

Currently, when a media session is active, the Spotify icon is replaced with a white square.If the session is inactive (close Spotify completely via app switcher) then the icon will reappear.It also has a much larger and snazzier play button that sho...

MisterVega
Newbie
Currently, when a media session is active, the Spotify icon is replaced with a white square. If the session is inactive (close Spotify completely via app switcher) then the icon will reappear. ...
2022-08-23 7:00:28 PM
2022-08-25 6:50:25 PM
OscarDC
Moderator
335 Views
1 replies
0 likes
Android
Other

335 Views
1 replies
0 likes

Superuser Contribution No audio from Spotify on Wireless Earbuds.

So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the song when I pause it but when I resume I still can't...

Wilhestic
Newbie
So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the s...
2022-04-23 2:28:27 PM
2022-08-25 1:45:47 PM
Vasil
Moderator
1436 Views
3 replies
2 likes

1436 Views
3 replies
2 likes

Superuser Contribution Autoplay

e of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc....

GoldaHersk
Visitor
e of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook ...
2022-08-03 11:59:20 PM
2022-08-24 12:41:12 AM
AlejaR
Moderator
358 Views
3 replies
0 likes

358 Views
3 replies
0 likes

Superuser Contribution How can I get an infinite playlist from an artist or a song?

It looks like every time I try to use the Artist or Song Radio feature, it's no longer infinite. I always get the same limited results, mostly with well-known songs, so it's nearly impossible to actually discover something new, or find similar music....

rainscience
Newbie
It looks like every time I try to use the Artist or Song Radio feature, it's no longer infinite. I always get the same limited results, mostly with well-known songs, so it's nearly impossible to actu...
2022-08-23 4:28:03 AM
2022-08-24 4:19:48 PM
AlejaR
Moderator
2103 Views
1 replies
0 likes

2103 Views
1 replies
0 likes

Superuser Contribution No music

PlanFamily Premium CountryCanadDeviceSamsung A10eOperating SystemAndroid 11 Good morning,I went on my Spotify app this morning, so I could download my music and none of my playlists are showing up. I have checked on the Web Player, and on a Samsung S...

KekeLi
Newbie
Plan Family Premium Country Canad Device Samsung A10e Operating System Android 11 Good morning, I went on my Spotify app this morning, so I could download my music and none of ...
2022-08-23 2:20:52 PM
2022-08-23 7:25:46 PM
Novy
Moderator
179 Views
1 replies
0 likes

179 Views
1 replies
0 likes

Superuser Contribution Song info not updating past currently playing song on Nissan Sentra 2020

PlanFree/PremiumCountryUnited StatesDevicePixel 6 Pro and Pixel 5Operating SystemAndroid 12 My Question or IssueSo, I have tried clean installing Spotify, clearing the cache and this does not help. I have tested this with an iPhone 11 and it works ju...

aster4
Newbie
Plan Free/Premium Country United States Device Pixel 6 Pro and Pixel 5 Operating System Android 12 My Question or Issue So, I have tried clean installing Spotify, clearing the cache ...
2022-08-20 10:38:13 PM
2022-08-21 10:52:26 PM
OscarDC
Moderator
783 Views
1 replies
0 likes
Nissan
Troubleshooting

783 Views
1 replies
0 likes

Superuser Contribution No longer working on Chromecast with Google TV

Plan Free Country Netherlands My Question or IssueMy family bought a Chromecast with Google TV a while ago and it was always possible to run the Spotify app installed on the Chromecast.We haven't used Spotify for a while and today when I tried to the...

Elicat
Newbie
Plan Free Country Netherlands My Question or Issue My family bought a Chromecast with Google TV a while ago and it was always possible to run the Spotify app installed on the Chr...
2022-08-08 3:17:53 PM
2022-08-21 11:38:24 AM
Alex
Spotify Legend
1620 Views
1 replies
0 likes

1620 Views
1 replies
0 likes

Superuser Contribution [Android] Casting options not appearing in latest update

PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueSince the last update no cast speakers appear on my phone. I'm not able to cast to any Google speakers. Playing in the web app allows me to connect to the speaker, wh...

kmoham7
Visitor
Plan Premium Country US Device Pixel 6 Pro Operating System Android 12 My Question or Issue Since the last update no cast speakers appear on my phone. I'm not able to cast to any Goo...
2022-08-19 5:13:00 PM
2022-08-21 8:07:07 AM
Alex
Spotify Legend
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Solved!!Superuser Contribution downloading issues

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or Issuefor some reason i cant download songs and i dont know why?i pressed the download button half an hour ago and there are still no downloaded music in ...

harun_3866
Regular
Plan Premium Country Germany Device Samsung Galaxy S22 Ultra Operating System Android 12 My Question or Issue for some reason i cant download songs and i dont know why? i pr...
2022-08-18 1:07:26 PM
2022-08-20 11:40:32 PM
Eni
Moderator
1641 Views
3 replies
0 likes

1641 Views
3 replies
0 likes

Superuser Contribution App not playing songs

My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ?

akilghosh
Newbie
My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ?
2022-08-19 10:22:35 PM
2022-08-19 11:16:58 PM
OscarDC
Moderator
186 Views
1 replies
0 likes

186 Views
1 replies
0 likes

Solved!! Spotify not loading

PlanPremiumCountryNorwayDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueHello, I'm having issues with my Spotify not loading and being stuck on the Spotify logo when I try to start it. I started having this issue yesterda...

Gelith
Newbie
Plan Premium Country Norway Device Samsung Galaxy S22 Ultra Operating System Android 12 My Question or Issue Hello, I'm having issues with my Spotify not loading and being s...
2022-08-17 6:46:02 PM
2022-08-19 10:51:09 AM
WhizzWr
Regular
1746 Views
15 replies
4 likes
Android
Android 12
loading
Logo
stuck

1746 Views
15 replies
4 likes

Spotify not loading on Samsung S22+

PlanPremiumCountryUnited KingdomDeviceSamsung S22+Operating SystemAndroid 12 My Question or IssueThe Spotify app gets stuck on the logo and never loads. It seems like this was an issue before, however I never experienced it until now. Hopefully it'll...

enzozbest
Visitor
Plan Premium Country United Kingdom Device Samsung S22+ Operating System Android 12 My Question or Issue The Spotify app gets stuck on the logo and never loads. It seems like...
2022-08-18 3:13:02 AM
2022-08-19 8:35:25 AM
enswan
Regular
692 Views
5 replies
1 likes

692 Views
5 replies
1 likes

Superuser Contribution [Podcasts] won't play over cellular data.

PlanPremiumCountryMexicoDeviceLG g7 thinQOperating SystemAndroid 9Spotify Version8.5.48.1049My Question or IssueSimply put, podcasts won't play over cellular data. Every other playlist, song or album can be streamed no problem instantly. Already clos...

Vicfendan3
Casual Listener
Plan Premium Country Mexico Device LG g7 thinQ Operating System Android 9 Spotify Version 8.5.48.1049 My Question or Issue Simply put, podcasts won't play over cellular data. Every other p...
2020-03-14 11:37:25 PM
2022-08-19 8:27:10 AM
Jeremy
Spotify Legend
3954 Views
4 replies
0 likes
podcast
Podcasts error
Won't work

3954 Views
4 replies
0 likes

Latest Beta 8/16 Crashes Upon Launching

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 13 My Question or IssueLatest Beta version 8.7.60.146 crashes immediat...

quickstang
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Pixel 6 Pro Operating System Android 13...
2022-08-16 8:04:28 PM
2022-08-18 9:53:55 PM
OmarAW
Regular
498 Views
5 replies
2 likes

498 Views
5 replies
2 likes

Solved!! [Android] Spotify crash on splash screen

PlanPremiumCountryIsraelDeviceRedmi Note 9 ProOperating SystemAndroid 10Spotify Version8.7.60.21 My IssueSpotify crashs on splash screen, the logo shows then booted back outStarted yesterdayThigs I tryClear cahsedClear dataReinstalling spotify from t...

Black_Blade
Casual Listener
Plan Premium Country Israel Device Redmi Note 9 Pro Operating System Android 10 Spotify Version 8.7.60.21 My Issue Spotify crashs on splash screen, the logo shows then booted back ...
2022-08-18 9:21:40 AM
2022-08-18 9:39:37 PM
altiner_
Music Fan
261 Views
1 replies
2 likes

261 Views
1 replies
2 likes

Superuser Contribution Spotify not working on wifi.

My spotify shows me that I'm offline when I'm on my home wifi network, yet when i download playlists, the songs all download without any problems. Tried everything clearing cache, checking permissions, reinstalling, unplugging wifi router, switching ...

New user
Visitor
My spotify shows me that I'm offline when I'm on my home wifi network, yet when i download playlists, the songs all download without any problems. Tried everything clearing cache, checking permission...
2022-04-16 8:56:20 PM
2022-08-18 5:57:17 PM
Kiril
Moderator
5037 Views
7 replies
1 likes

5037 Views
7 replies
1 likes

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