Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 54789 Views
  • 68 replies
  • 25 likes
  • 54789 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27750 Views
  • 5 replies
  • 0 likes
  • 27750 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Song Radio only loading 1-3 songs

PlanPremiumCountry DeviceSamsung Galaxy S20 FEOperating SystemAndroid My Question or Issueas you can see in the screenshot spotify song radios for all songs only load 1-3 songs and then the playlist stops. How can I fix it?

  • Casual Listener
  • Plan Premium Country   Device Samsung Galaxy S20 FE Operating System Android   My Question or Issue as you can see in the screenshot spotify song radios for all songs only load 1-...
  • Vasil
  • Moderator
  • 3528 Views
  • 26 replies
  • 3 likes
  • 3528 Views
  • 26 replies
  • 3 likes

Superuser Contribution "what's new" bell button is broken

PlanPremium Family CountryCanada DeviceLG G8X Thinq Operating SystemAndroid 11 My Question or IssueMy "what's new" button returns an error when I press it. I've tried a reinstall.

  • Casual Listener
  • Plan Premium Family  Country Canada  Device LG G8X Thinq  Operating System Android 11    My Question or Issue My "what's new" button returns an error when I press i...
  • Vasil
  • Moderator
  • 513 Views
  • 5 replies
  • 0 likes
  • 513 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts disappeared

PlanPremiumCountryUK DeviceSamsung galaxy s20 plus Operating SystemAndroid My Question or IssueHas anyone's podcasts just completely dissappeard and i cant search for them either??

  • Music Fan
  • Plan Premium Country UK    Device Samsung galaxy s20 plus  Operating System Android    My Question or Issue Has anyone's podcasts just completely dissappeard and i...
  • aorue
  • Casual Listener
  • 46969 Views
  • 25 replies
  • 8 likes
  • 46969 Views
  • 25 replies
  • 8 likes

Superuser Contribution Spotify not playing to Samsung soundbar

PlanPremiumCountryUKDeviceOppo and Kindle fireOperating SystemAndroid My Question or IssueSpotify plays to echo spot but has recently (last few days) stopped playing to Samsung soundbar (S61A).I've closed and restarted the apps on both devices and al...

  • Regular
  • Plan Premium Country UK Device Oppo and Kindle fire Operating System Android       My Question or Issue Spotify plays to echo spot but has recently (last few days) stopped...
  • Lorre03
  • Newbie
  • 10155 Views
  • 7 replies
  • 0 likes
  • 10155 Views
  • 7 replies
  • 0 likes

Ringtone sound issue with Spotify

Plan: PremiumCountry: PolandDevice: Sony Xperia 10 PlusOperating System: Android 10 My Question or IssueWhen I`m listening to Spotify through any Bluetooth connection (headsets (Sony WH-CH510), car infotainment system, or others - doesn't matter) and...

  • Casual Listener
  • Plan: Premium Country: Poland Device: Sony Xperia 10 Plus Operating System: Android 10   My Question or Issue When I`m listening to Spotify through any Bluetooth connec...
  • ringtonewale007
  • Newbie
  • 1238 Views
  • 3 replies
  • 0 likes
  • ringtone sound
  • 1238 Views
  • 3 replies
  • 0 likes

Superuser Contribution When clicking a Spotify Playlist link, I would like to have the Playlist start playing automatically

I am using the premium version of Spotify on my Google Pixel 6 (Android).Recently I was trying to get a NFC tag to play my Playlist when holding my phone near the tag. Starting Spotify and opening the playlist was no problem, however the Playlist doe...

  • Newbie
  • I am using the premium version of Spotify on my Google Pixel 6 (Android). Recently I was trying to get a NFC tag to play my Playlist when holding my phone near the tag. Starting Spotify and opening ...
  • Dian
  • Spotify Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Social] Synch music with neighbors

My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up.Thanks

  • Visitor
  • My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up. Thanks
  • AlejaR
  • Moderator
  • 244 Views
  • 2 replies
  • 0 likes
  • Android
    Social
  • 244 Views
  • 2 replies
  • 0 likes

Superuser Contribution When launching spotify after a while, it takes 20 seconds to play the first song

PlanPremiumCountryFinlandDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 10, MIUI 12.0.5 My Question or IssueEvery time when I launch Spotify or come back to it after not using the app for a while (for example doing something else on the phone f...

  • Casual Listener
  • Plan Premium Country Finland Device Xiaomi Redmi Note 8 Pro Operating System Android 10, MIUI 12.0.5   My Question or Issue Every time when I launch Spotify or come back to it after no...
  • Alex
  • Spotify Legend
  • 254 Views
  • 2 replies
  • 0 likes
  • 254 Views
  • 2 replies
  • 0 likes

Superuser Contribution Slow Download on android

Whenever I choose to download anything it takes extremely long. It has taken me 5 hours to get halfway on 700 songs. Before anyone comments I have read similar posts.1. I have restarted my phone.2. I have reinstalled the app3. I have a 100mb/s Fibre ...

  • Casual Listener
  • Whenever I choose to download anything it takes extremely long.  It has taken me 5 hours to get halfway on 700 songs.    Before anyone comments I have read similar posts. 1. I have...
  • Alex
  • Spotify Legend
  • 266 Views
  • 2 replies
  • 0 likes
  • 266 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Offline

PlanPremiumCountrySamsung Galaxy S21 FE 5GOperating SystemAndroid 12 My Question or IssueI have a premium subscription strictly to be able to listen to my podcasts offline. I have it set to offline when I'm at work because Wi-Fi is spotty. I download...

  • Casual Listener
  • Plan Premium Country Samsung Galaxy S21 FE 5G Operating System Android 12   My Question or Issue I have a premium subscription strictly to be able to listen to my podcasts offline. I hav...
  • beckstergates
  • Casual Listener
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bluetooth Streaming Issue

PlanFreeCountryUSADeviceMotorola Edge 5GOperating SystemAndroid 11 My Question or IssueBeing a senior, I only use my cellphone when I leave the house. My car has a new JVC Radio with Bluetooth Streaming and Full Control for both Spotify and Pandora. ...

  • Casual Listener
  • Plan Free Country USA Device Motorola Edge 5G Operating System Android 11   My Question or Issue Being a senior, I only use my cellphone when I leave the house. My car has a new JVC Ra...
  • lasteoraptor
  • Casual Listener
  • 489 Views
  • 5 replies
  • 0 likes
  • 489 Views
  • 5 replies
  • 0 likes

Superuser Contribution songs stays at 0:00 whenever i skip exactly two songs

PlanPremiumCountry DeviceRealme GT Master EditionOperating SystemAndroid 12 My Question or IssueRecently been having an issue with playing songs. It just stays at 0:00. No matter how many clean reinstallations I do, it still won't work so please don'...

  • Regular
  • Plan Premium Country   Device Realme GT Master Edition Operating System Android 12   My Question or Issue Recently been having an issue with playing songs. It just stays at 0:00. ...
  • Alex
  • Spotify Legend
  • 1034 Views
  • 11 replies
  • 2 likes
  • 1034 Views
  • 11 replies
  • 2 likes

Superuser Contribution Android Spotify App not streaming

PlanPremiumCountryPhilippinesDeviceGalaxy Note 10+Operating SystemAndroid 12 OneUI 4.1 The issueWhile using the main application for spotify my playlists wouldn't play. I've tried restarting the phone, reinstalling the app, even resetting my network ...

  • Regular
  • Plan Premium Country Philippines Device Galaxy Note 10+ Operating System Android 12 OneUI 4.1   The issue While using the main application for spotify my playlists wouldn't play. I've ...
  • Dian
  • Spotify Legend
  • 697 Views
  • 7 replies
  • 1 likes
  • 697 Views
  • 7 replies
  • 1 likes

Ads can be bypassed easily on android devices

PlanFreeCountryIndiaDeviceXiaomi 11xOperating SystemAndroid My Question or Issuewhenever spotify plays an ad, there is an easy way to skip it and continue listening the songs in less than 2 seconds.steps to reconstruct the issue:1. when any spotify a...

  • Newbie
  • Plan Free Country India Device Xiaomi 11x Operating System Android   My Question or Issue whenever spotify plays an ad, there is an easy way to skip it and continue listening the songs...
  • Loxer
  • Community Legend
  • 193 Views
  • 1 replies
  • 1 likes
  • 193 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify se para cada 3 canciones

PlanPremiumCountryChileDeviceXiaomi poco X3 nfc Operating SystemAndroid 12 My Question or IssueDesde hace ya tiempo tengo este problema, empiezo a reproducir una lista en Spotify y las primera dos canciones se escuchan pero a la tercera Spotify se co...

  • Newbie
  •   Plan Premium Country Chile Device Xiaomi poco X3 nfc  Operating System Android 12   My Question or Issue Desde hace ya tiempo tengo este problema, empiezo a reproducir una...
  • Eni
  • Moderator
  • 664 Views
  • 1 replies
  • 0 likes
  • 664 Views
  • 1 replies
  • 0 likes

Solved!! cant play music or podcasts

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryGermanyDeviceSamsung xcover 4sOperating SystemAndroid 11 My Question or IssueI cant play music in my own play...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Germany Device Samsung xcover 4s Operating Sys...
  • Taylith
  • Community Legend
  • 1067 Views
  • 5 replies
  • 1 likes
  • 1067 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Playlist starts from the beginning randomly (Android)

PlanFree/PremiumDeviceOppo A31Operating SystemAndroid Pie (9) My Question or Issue When I play a playlist on Spotify the app plays the first song and then keeps playing it forever. If I choose another song in the playlist, it plays and then goes back...

  • Newbie
  •   Plan Free/Premium Device Oppo A31 Operating System Android Pie (9)   My Question or Issue    When I play a playlist on Spotify the app plays the first song and then ke...
  • Dian
  • Spotify Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like button not updating when playing from play queue

When playing music from the play queue, the like button stays an empty white outline when it’s tapped, not updating to the filled green heart. You still get the “Added to Liked Songs” pop-up at the bottom, and the song still shows up as liked elsewhe...

  • Regular
  • When playing music from the play queue, the like button stays an empty white outline when it’s tapped, not updating to the filled green heart. You still get the “Added to Liked Songs” pop-up at the b...
  • Dian
  • Spotify Legend
  • 511 Views
  • 1 replies
  • 1 likes
  • 511 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Unwanted download over mobile while in car with WiFi

PlanPremiumCountry DeviceSamsung S20Operating SystemAndroid My Question or IssueI think there is a bug in the application regarding downloading only over WiFi, in some particular conditions (see below).I have enabled the setting to allow mass-downloa...

  • Music Fan
  • Plan Premium Country   Device Samsung S20 Operating System Android   My Question or Issue I think there is a bug in the application regarding downloading only over WiFi, in some p...
  • aloofnerd
  • Newbie
  • 2010 Views
  • 20 replies
  • 1 likes
  • 2010 Views
  • 20 replies
  • 1 likes

Superuser Contribution Lyrics

PlanPremiumCountrySerbiaDeviceHuawei Nova 9Operating SystemAndroid 10 My Question or IssueI switched my account for the first time, when i logged back in, the lyrics were gone. I updated my app, reinstalled and restarted my phone multiple times. Noth...

  • Visitor
  •   Plan Premium Country Serbia Device Huawei Nova 9 Operating System Android 10   My Question or Issue I switched my account for the first time, when i logged back in, the lyrics ...
  • Eni
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes