Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51099 Views
66 replies
25 likes

51099 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881699 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881699 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27322 Views
4 replies
0 likes

27322 Views
4 replies
0 likes

Superuser Contribution [bluetooth] streaming to external speaker interrupted

Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent via bluetooth ) has frequent interruptions and consequently t...

fedewild
Newbie
Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent ...
2015-02-03 2:28:39 PM
2022-04-15 9:50:13 PM
AndresM
Spotify
1108 Views
2 replies
0 likes

1108 Views
2 replies
0 likes

Superuser Contribution Newsfeed play wrong song

PlanFreeCountryCanadaDeviceGalaxy A5 2017Operating SystemAndroid 8 My Question or IssueWhen i play any song in the news feed it is the wrong oneit seems to happen only there

kryptikcreations
Casual Listener
Plan Free Country Canada Device Galaxy A5 2017 Operating System Android 8 My Question or Issue When i play any song in the news feed it is the wrong one it seems to happen only there
2022-04-13 9:58:37 PM
2022-04-15 7:53:41 PM
kryptikcreations
Casual Listener
249 Views
2 replies
0 likes

249 Views
2 replies
0 likes

Superuser Contribution Playlist descriptions not showing

PlanFreeCountryUKDeviceSamsung Galaxy A5 2016Operating SystemAndroid 7.0 My Question or Issue Is it possible to see playlist descriptions on mobile (for android)? When I click on the playlist, I only see the title and a few of the songs in the playli...

mixalis-mic13
Casual Listener
Plan Free Country UK Device Samsung Galaxy A5 2016 Operating System Android 7.0 My Question or Issue Is it possible to see playlist descriptions on mobile (for android)? When I...
2018-09-09 10:39:06 PM
2022-04-15 5:59:16 PM
1258980789
Newbie
13652 Views
8 replies
0 likes

13652 Views
8 replies
0 likes

Spotify stopping while on Bluetooth headphones (Android)

PlanPremiumDeviceSamsung Galaxy S10Operating SystemAndroid 12Spotify version:8.7.20.1261 My Question or IssueSince the last 2 weeks (seems to coincide with newest version release), my Spotify keeps pausing the songs for no reason, sometimes resuming ...

BerlinerTuga
Casual Listener
Plan Premium Device Samsung Galaxy S10 Operating System Android 12 Spotify version: 8.7.20.1261 My Question or Issue Since the last 2 weeks (seems to coincide with newest versio...
2022-04-14 3:05:39 PM
2022-04-15 5:12:44 PM
BetterBombshell
Newbie
1487 Views
3 replies
0 likes

1487 Views
3 replies
0 likes

Superuser Contribution Can't seem to Import local music files

PlanFamily PremiumCountryMexicoDeviceOneplus 7T 256GBOperating SystemAndroid 10 My Question or IssueHello When I press the "Import your music" button on the App, it's probably scanning my storage to see if I have anything to import. Thing is, this "s...

Pablossjui
Visitor
Plan Family Premium Country Mexico Device Oneplus 7T 256GB Operating System Android 10 My Question or Issue Hello When I press the "Import your music" button on the App, it'...
2020-04-30 8:12:02 AM
2022-04-15 4:49:57 PM
Yordan
Moderator
1416 Views
4 replies
3 likes
files
import
local
slow

1416 Views
4 replies
3 likes

Superuser Contribution Buttons 'forward, pause and back' disappear in background.

PlanFremiumCountryBRAZILDeviceXIAOMI MI A2Operating SystemANDROID 10 My Question or IssueOnce spotify is playing in my background, it stops showing the buttons 'back, pause and forward', I tried to install the latest version to fix it and it didn't w...

joseegidio
Regular
Plan Fremium Country BRAZIL Device XIAOMI MI A2 Operating System ANDROID 10 My Question or Issue Once spotify is playing in my background, it stops showing the buttons 'back, pause a...
2021-01-01 3:10:06 AM
2022-04-15 4:05:37 PM
crazylady
Regular
14640 Views
28 replies
0 likes

14640 Views
28 replies
0 likes

Superuser Contribution bugs again

None of the below information is rired. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHong Kong DeviceAndroidOperating SystemAndroid 12 My Question or Issuehey spotify so i update the app and this happen...

ipreferchocopie
Casual Listener
None of the below information is rired. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Hong Kong Device Android Operating System Andr...
2022-04-13 3:38:50 PM
2022-04-15 1:40:04 PM
Jeremy
Spotify Legend
1541 Views
2 replies
0 likes
bug

1541 Views
2 replies
0 likes

Car mode

My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the song or pause it. I try tapping on "Car" in the setti...

New user
Visitor
My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the so...
2022-04-15 2:12:19 AM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Superuser Contribution Issues with App on Samsung Galaxy S20 Ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S20 UltraOperating SystemAndroid version - 11One UI version - 3.1 My Question or IssueI have been having this issue for a while now. I could be playing a podcast for hours with no issues and then will seemingl...

mgibs66
Newbie
Plan Premium Country US Device Samsung Galaxy S20 Ultra Operating System Android version - 11 One UI version - 3.1 My Question or Issue I have been having this issue for a while now...
2021-04-09 7:05:55 PM
2022-04-14 8:56:09 PM
Kevins2
Visitor
2215 Views
6 replies
0 likes

2215 Views
6 replies
0 likes

Superuser Contribution Two days ago, music stopped

It seems the worst on one playlist. Shuffle will 90% of the time not work. Maybe I can play one song at a time, most often nothing. Sometime a song will play for 10 seconds, then stop. Sometimes the green bars are moving as if the song is playing, bu...

bhtlaw
Regular
It seems the worst on one playlist. Shuffle will 90% of the time not work. Maybe I can play one song at a time, most often nothing. Sometime a song will play for 10 seconds, then st...
2022-04-14 3:20:01 PM
2022-04-14 7:10:38 PM
bhtlaw
Regular
306 Views
3 replies
0 likes
App & Features

306 Views
3 replies
0 likes

Superuser Contribution Stopping Autoplay From Bluetooth Connection

PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueOnly recently, not until now, when I connect my earbuds to my phone Spotify starts playing and then I also can't swipe away the notification in the swipe down area. S...

Motogopher
Regular
Plan Premium Country US Device Pixel 6 Pro Operating System Android 12 My Question or Issue Only recently, not until now, when I connect my earbuds to my phone Spotify starts playing...
2022-04-11 6:42:09 PM
2022-04-14 3:55:25 PM
Alex
Spotify Legend
361 Views
3 replies
0 likes

361 Views
3 replies
0 likes

Superuser Contribution Player had disappeared

Hi, The progress bar/player thing no longer appears in my app I can still play aos, but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I cam stop it playing is to close the app.It's been going on a while...

Jay778
Newbie
Hi, The progress bar/player thing no longer appears in my app I can still play aos, but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I ...
2022-03-09 1:52:10 PM
2022-04-14 11:53:40 AM
Skynebula
Regular
1490 Views
7 replies
2 likes
App & Features

1490 Views
7 replies
2 likes

Superuser Contribution Android auto

PlanPremiumCountryCanadaDeviceSamsung S20 ultraOperating System My Question or IssueAndroid auto is not functioning anymore. I've tried all the tips I've found and don't seem to be working. I can play music through my phone but don't have the control...

Kopsky
Visitor
Plan Premium Country Canada Device Samsung S20 ultra Operating System My Question or Issue Android auto is not functioning anymore. I've tried all the tips I've ...
2022-04-13 1:20:21 AM
2022-04-14 11:53:07 AM
Yordan
Moderator
573 Views
2 replies
2 likes

573 Views
2 replies
2 likes

Musics plays but wont show the song in the app

PlanPremiumCountry DeviceSamsung Galaxy S21 UltraOperating SystemAndroid My Question or IssueLately my spotify app has been really buggy. It started about a week ago and i've never had any issues like this before. The issue is that once i leave the a...

jallameck
Visitor
Plan Premium Country Device Samsung Galaxy S21 Ultra Operating System Android My Question or Issue Lately my spotify app has been really buggy. It started about a week...
2022-04-12 7:50:45 PM
2022-04-14 10:42:55 AM
goatpimp
Gig Goer
1022 Views
4 replies
3 likes

1022 Views
4 replies
3 likes

Playing a track doesn't let control it

PlanPremiumCountryIsraelDevice Pixels 6Operating SystemAndroid 12 My IssueOften after idling (i.e. not using Spotify in a while), when playing a track, it will start playing it without launching the controlsIn such case, the only way to stop it from ...

avi12
Newbie
Plan Premium Country Israel Device Pixels 6 Operating System Android 12 My Issue Often after idling (i.e. not using Spotify in a while), when playing a track, it will start pla...
2022-04-12 4:07:40 PM
2022-04-14 9:24:53 AM
MattSuda
Spotify Star
440 Views
3 replies
0 likes

440 Views
3 replies
0 likes

Android app no song displays as playing, but it is playing.

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the music won't stop if I disconnect from bluetooth. I a...

SpicyJungle
Newbie
Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the m...
2022-03-08 4:02:05 PM
2022-04-14 9:24:34 AM
MattSuda
Spotify Star
988 Views
5 replies
2 likes
App & Features

988 Views
5 replies
2 likes

Progress bar not showing. Tried new install, log out/in. Talked with 4 agents to no avail

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

JGass
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-04-12 10:25:18 PM
2022-04-14 9:22:24 AM
MattSuda
Spotify Star
1103 Views
3 replies
0 likes

1103 Views
3 replies
0 likes

Superuser Contribution ANDROID - Bottom bar not updating song or play/pause button

I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The first song I play will stay there for every song I play...

goddaniel
Casual Listener
I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The ...
2021-04-17 9:38:21 PM
2022-04-13 10:58:34 PM
groupama3
Music Fan
4707 Views
27 replies
13 likes

4707 Views
27 replies
13 likes

Superuser Contribution Adroid app goes black after (any) song selected

PlanPremiumCountryUKDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueSpotify was working perfectly until a week ago.There was no update or any change done to my device - but the app stopped working.By this I mean that search function w...

Aride
Casual Listener
Plan Premium Country UK Device LG G7 ThinQ Operating System Android 10 My Question or Issue Spotify was working perfectly until a week ago. There was no update or any change done to...
2022-04-08 11:41:35 AM
2022-04-13 7:10:47 PM
Novy
Moderator
338 Views
3 replies
0 likes

338 Views
3 replies
0 likes

[Connect] Connect stops working on Android app after few song skips

Very frustrating bug with spotify connect (android - windows). After I skip 5-10 songs connect just stops working on player activity. I need to close player and open it again to make it work again. Skipping songs from notification shade works as expe...

user-removed
Visitor
Very frustrating bug with spotify connect (android - windows). After I skip 5-10 songs connect just stops working on player activity. I need to close player and open it again to make it work again. ...
2022-04-13 4:59:15 PM
286 Views
0 replies
0 likes
Connect

286 Views
0 replies
0 likes

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